Reeds Rains JB Estates estate agents in Bedworth, Nuneaton and Bedworth, Warwick and 1 more

★★★★★ 5/5

Google

My wife and I had a couple of viewings on properties locally with Claire and the experience was exceptional. Claire was very friendly, welcoming and knowledgeable. Claire answered all of our questions while giving us time to look around and go through what we wanted. The whole experience made us feel very comfortable and did not feel pressured or pushed into anything. Without a doubt one of nicest house viewing experiences we have had. Would highly recommend Claire along with Reeds Rains from the initial phone call through to the viewings. Thankyou

Connor · 24 November 2023 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

Claire showed us around 2 properties in Kenilworth, one of which was, as Claire described, a “wild card”. Claire from the outset was professional, confirming the appointments both by email and calling on the morning of the appointment. Claire was friendly and very knowledgeable of the properties and extremely thorough in showing us around, ensuring we had seen all the property had to offer. Claire was incredibly passionate about the properties we were viewing and her suggestion of the wild card was very much appreciated, what an amazing property this was! Claire was also prompt to follow up personally, something which I have noticed others do not. I think as a vendor, you couldn’t ask for anything more from an agent and as a buyer she made you feel very relaxed and informed when viewing.

Mel · 24 November 2023 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

As a landlord I recently used Reeds Raines in the support of finding new tenants. The process was excellent for both sides and a good match was found quickly and efficiently. The check out, inventory and handover over was excellent with a very high level of attention to detail and care. Claudia Franco oversaw the process end to end. Was always very responsive and an really excellent and very professional support. Thank you Claudia and team.

Elizabeth · 24 November 2023 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

I wanted to take a moment to express my sincere appreciation for the outstanding service provided by Claire Brooks during my recent property viewing experience. Claire's friendly and approachable nature immediately put me at ease. She went above and beyond in explaining every detail about the property, making the entire process incredibly smooth. Her expertise and willingness to address all my questions contributed significantly to a positive viewing experience. What truly stood out was Claire's interaction with my little daughter. Claire's warmth and genuine interest made a lasting impression on her. In fact, my daughter insists that Claire is the "best, friendliest person ever" Thank you once again, and I look forward to any future interactions with Claire and your agency

Priya · 24 November 2023 · Reeds Rains JB Estates Kenilworth

★★★★★ 1/5

Trustpilot

Worst experience ever. Castleford branch

Worst experience ever. Do not use reeds Rains if you are looking to rent. They stall and stall in giving you your deposit back. The property management team give you lie after lie and are extremely unprofessional Handed in my keys 29th August. After nearly 3 months I have only just got my deposit back. I was supposed to get a check out report the day after they did their checks.Despite contacting them a few times a week. I was always told they will look into it and get back to me. They never did. After 7 weeks of going back and forth from the branch and the property management team, each pointing the finger at each other. They finally get back to me and decided they were going to take £240 to cut the grass, Despite me having email proof from the landlord that he was going to do it. Their response was contest it with deposit protection scheme as its the landlords fault, nothing to do with them. After reluctantly accepting the charge, I then spent another month going back and forth of them saying they would look into it and nothing happening. Fast forward to last week when they finally agree to give me my deposit back (minus the £240 charge for the grass cutting). They then sent me a quote of £498 for cutting the grass (good job i re checked the quote). I had to speak to a manager to get it back down to the original quote as per email they received. In what world does it cost £500 to cut a very small garden. Extremely unprofessional and trying to fleece tenants with huge unjustified charges. I do not recommend reeds rains to anyone. I have had months of stress over this. They do not protect the tenants at all and only care about getting the rent.

Zach · 23 November 2023 · Reeds Rains

★★★★★ 2/5

Trustpilot

Central office let them down

This is a review as a landlord who used reed rains simply to find a tenant. The local branch in Hebden Bridge did this pretty efficiently. I had it in writing from the central office that after 6 months they would send the tenant a letter explaining that it was now a rolling tenancy. They didn't and are ignoring my requests to do so. So very quick to take the letting payment...I will use a locally based letting agency should i need one again.

Jo · 22 November 2023 · Reeds Rains

★★★★★ 5/5

Google

We have used the team at Bedworth for many years with sales and lettings, Always a great service provided by the team backed with great communication and customer support.

Home · 19 November 2023 · Reeds Rains

★★★★★ 5/5

Google

I was really pleased with my flat purchase through them. Karis (and the rest of the team) were helpful, kept me up to date, and were great communicators between myself, the vendor and the solicitors dealing with it.

Michelle · 19 November 2023 · Reeds Rains

★★★★★ 5/5

Google

Absolutley fantastic company. Karis and Rhys went above and beyond to help make the sale go smoothly and they did regualar contact with us and took the stress away. Thank you so much will defintley be recommending this company

Sharon · 19 November 2023 · Reeds Rains

★★★★★ 5/5

Google

Completed my sale today, with assistance from Karis, a friendly but professional manner from start to finish. I would definitely recommend using Reeds Rains

Norman · 19 November 2023 · Reeds Rains

★★★★★ 5/5

Google

On behalf of my family, thank you for the exceptional service that you provided and delivered. As an Estate Agents, you excelled in every regard from the initial call, the subsequent meeting at the property (that went beyond the regulatory requirements and valuation) to the sale. Your honesty, communication and professionalism are of the highest standard and we will be pleased to recommend you to others as the "Estate Agents of First Choice". We would like to applaud Rhys Goodwin individually... Rhys, you did everything that has been said above and you did it remarkably... . You blend your (exceptional) job prowess, emotional intelligence and character efficaciously and the outcome for us is of the greatest satisfaction... . Thank you... . Mr Jamie Jones on behalf of Mrs Ann Sylvia Jones's Family... .

Jamie · 19 November 2023 · Reeds Rains

★★★★★ 5/5

Google

Dealt with Reeds Rains while trying to buy a property, but unfortunately, things fell through our end. Excellent service from all staff. Mainly dealt with Karis, who was extremely helpful and patient. Thank you. Highly recommended.

Andreea · 19 November 2023 · Reeds Rains

★★★★★ 5/5

Google

Used Reeds Rains to sell my late parent house. Fantastic work by Karis and the team to overcome the problems we encountered with Probate etc. Brilliant communication and advice all through the process. Wouldn't hesitate to recommend them.

Dave · 19 November 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

Selling house

Staff very friendly and helpful .

Gail · 17 November 2023 · Reeds Rains

★★★★★ 1/5

Trustpilot

The Plaistow branch is terrible

The Plaistow branch is terrible, very rude staff with very unhelpful and aggressive attitude! The maintenance department team are very unpleasant and unapproachable! DO NOT RENT FROM THESE PEOPLE

Christopher · 17 November 2023 · Reeds Rains

★★★★★ 2/5

Trustpilot

When the going got tough, the manager went AWOL

This is in reference to the Rye Branch.All started well with my intended property purchase, but I was to learn I made a big mistake in using their recommended company of conveyancing solicitors.When the latter proved to be simply appalling, the branch manager decided to go AWOL. No attempt was made to retrieve the situation or to contact me.That was the end of the potential sale. So very disappointing.

PeterQS · 17 November 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

Adam's expertise sets the standard in Folkestone

Adam at Reeds Rains Estate Agents in Folkestone is a standout professional. Having bought two properties and sold one unit through their services, I can confidently say they're unmatched in professionalism and dedication. With experience in the real estate business, I've found no team more committed to excellence. Their success secret? Exceptional follow-up throughout the process. Reeds Rains Estate Agents, is our go-to in Folkestone. Highly recommended for a trustworthy real estate experience!Many thanks, Edwards and Dan

Edwards · 16 November 2023 · Reeds Rains

★★★★★ 2/5

Trustpilot

Shocking end to a great tenancy

Had no problems renting in Leeds for years until the end of tenancy. Absolutely no response on the deposit after 6 weeks of chasing up and multiple emails and calls completely ignored. Will have to go through deposit protection scheme or small claims court to reclaim the deposit unfortunately which is a shame

Gabby · 16 November 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

All staff at Reeds Rains

All staff at Reeds Rains are very friendly and experienced. I trust them 100% and know if I send them an email with a question they will respond promptly.Good at keeping me informed about the procedure as it’s the first house I have purchased, highly recommended.

Anne · 14 November 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

Excellent, professional service

I was selling my late Father's house. From beginning to end I found Reed Rains in Chesterfield professional and helpful. They gave me weekly updates on viewings and feedback following viewings. They made a difficult time much easier.

Cath · 9 November 2023 · Reeds Rains

★★★★★ 5/5

Google

We have used the team at Bedworth for many years with sales and lettings, Always a great service provided by the team backed with great communication and customer support.

Home · 8 November 2023 · Reeds Rains JB Estates Bedworth (52-54 King Street)

★★★★★ 5/5

Google

I was really pleased with my flat purchase through them. Karis (and the rest of the team) were helpful, kept me up to date, and were great communicators between myself, the vendor and the solicitors dealing with it.

Michelle · 8 November 2023 · Reeds Rains JB Estates Bedworth (52-54 King Street)

★★★★★ 5/5

Google

Absolutley fantastic company. Karis and Rhys went above and beyond to help make the sale go smoothly and they did regualar contact with us and took the stress away. Thank you so much will defintley be recommending this company

Sharon · 8 November 2023 · Reeds Rains JB Estates Bedworth (52-54 King Street)

★★★★★ 5/5

Google

Completed my sale today, with assistance from Karis, a friendly but professional manner from start to finish. I would definitely recommend using Reeds Rains

Norman · 8 November 2023 · Reeds Rains JB Estates Bedworth (52-54 King Street)