Trusted Agent profile · Warwickshire
Verified
★★★★★
3,360 reviews across 5 offices and 3 platforms
Reeds Rains JB Estates has five offices, in Bedworth (two offices), Nuneaton and Bedworth, Warwick and Kenilworth (Warwickshire). Together they have 3,360 reviews on three platforms, rated 4.2 out of 5 overall.
1,265
Reviews on Google
All 5 offices
32
Reviews on Facebook
Business-wide
2,063
Reviews on Trustpilot
Business-wide
Reeds Rains JB Estates's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThe whole Reeds Rains team at Bedworth proved to be very efficient, keeping us informed on a regular basis regarding the progress of the sale. All matters were dealt with in a kind and friendly manner. We would not hesitate to recommend Reeds Rains to anyone looking to place their property on the market.
4/5
GoogleI am pleased with the service I received from Reeds Rains Bedworth especially Karis who has been very informative during the purchase of 42 Benn Road.
5/5
GoogleReed Rains were very professional from the valuation to the sale of the property. Karis and Rhys were brilliant and kept us informed throughout the process. Would highly recommend
5/5
GoogleI chose Reeds Rains Bedworth to sell my property because they were a great, friendly team. I dealt with several members of staff during the sale, Karis and Rhys were especially helpful, understanding and excellent communicators. Thanks to Andrew and the team for all the assistance in getting the sale done.
5/5
GoogleHaving first dealt with the Bedworth office over ten years ago to let out a property the service from the lettings team, Sarah, has been outstanding throughout. Deciding to sell the property, there was no doubt I would instruct Reed Rains to oversee the sale. Again, the sales team, Rhys, Karis and Andrew were excellent and communication outstanding throughout the process. Such a great office and team at Bedworth - thank you.
5/5
TrustpilotThey r really helpful and really nice…
They r really helpful and really nice people nothing is to much for them to help you with we bought are house through them and they were fantastic and now we r selling my nans house and it's been sold very quickly due to the help. Ov the people in tere
5/5
TrustpilotSelling my house with Reeds Rains
I picked Reeds Rains simply because I've always noticed their , 'For Sales', signs wherever I would go and I'm so glad I did because my first contact was with a lady named Grainne. I was very nervous but Grainne, immediately put me at ease over the phone and I was then able to explain to her, my needs, also Ethan, I have to say was just excellent and very professional in guiding me through everything. I can highly recommend this company to you for selling your house. Excellent, excellent!
5/5
TrustpilotVery helpful company
Very helpful company, particularly Sally Routelidge.
5/5
TrustpilotGood communication and got us a great…
Good communication and got us a great offer very quickly. Cairn and Michael are professional and knowledgeable. Great service.
5/5
TrustpilotMy house had been on the markets with…
My house had been on the markets with another agent for months. I handed it over to Shannon Varey at reeds rains and it sold in less than 2 weeks ! They were brilliant and always in touch, keeping me up to date with everything. Very pro active .
5/5
TrustpilotVery pleased with the service and…
Very pleased with the service and staying in contact with updates etc. Would recommend to anyone looking to sell their house with Reeds Rains.
5/5
TrustpilotGreat sales team
The staff were very friendly and went out of their way to arrange a visit that fitted in with our schedule.The process of selling the house was explained well to us.We were frequently contacted by members of the sales team, by phone and email, ensuring we were kept up to date as the sale developed. Any queries were dealt with and effectively promptly.
4/5
GoogleI am pleased with the service I received from Reeds Rains Bedworth especially Karis who has been very informative during the purchase of 42 Benn Road.
5/5
GoogleHaving first dealt with the Bedworth office over ten years ago to let out a property the service from the lettings team, Sarah, has been outstanding throughout. Deciding to sell the property, there was no doubt I would instruct Reed Rains to oversee the sale. Again, the sales team, Rhys, Karis and Andrew were excellent and communication outstanding throughout the process. Such a great office and team at Bedworth - thank you.
5/5
GoogleWe are currently in the process of buying a property with Reeds Rains. Karis Dell has been exceptional throughout the process, with prompt and clear communication which has really helped to make the process as smooth as possible. Thank you Karis!
5/5
GoogleFrom first call until the collecting keys I have seen great support and friendship from Claudia and Karis. I feel like I know them for an ages. Thanks a lot for all your patience during my calls (hundreds) even in Christmas period. Much appreciated. Now, it is time to chilling in Kenilworth for me.
5/5
GoogleI chose Reeds Rains Bedworth to sell my property because they were a great, friendly team. I dealt with several members of staff during the sale, Karis and Rhys were especially helpful, understanding and excellent communicators. Thanks to Andrew and the team for all the assistance in getting the sale done.
1/5
TrustpilotDisappointing and Frustrating Experience with Reed Rain Plaistow
I recently had a very unsatisfactory experience with Reed Rain Plaistow while attempting to purchase a property. The process was fraught with miscommunications and a lack of professionalism that ultimately led to a great deal of frustration.Initially, when I contacted the agency, I was asked to provide all my personal information and proof of funds. I informed them that my husband would be viewing the property on our behalf, and was advised to have him call directly. However, when he did call, he was told he couldn’t view the property without my details, despite me having already provided them. This initial mix-up should have been a warning sign of the confusion that was to follow.On the day of the viewing, my husband's appointment was nearly disrupted by a last-minute call to change the time, which was impossible for us due to his work commitments. During the viewing, the agent Greg was uncommunicative and only responded when I directly questioned via video call, despite my husband being present with him. My real disappointment began during the offer process over the Christmas period. After placing an offer, I received an out-of-office reply from Dea and was instructed to email the main branch. Despite doing so, I received no acknowledgment or update, leading to uncertainty and the need for further follow-ups. I telephoned and spoke to Greg, who sounded like I was a bother for calling to ask if my offer had been received. Once Dea returned, there was some back-and-forth over the offer, and I submitted the figure she suggested, which was eventually declined. I even increased my offer significantly above the asking price, only to be informed later that day that another offer had been accepted. Surely an estate agent would give an option to increase to give the seller the best price. I have since read other reviews on another platform that they have done this to other buyers through this office. The entire process felt underhanded, leading me to believe that there was a preferred buyer from the start. The lack of transparency and poor communication have left me feeling that Reed Rain Plaistow is not only unprofessional but also dishonest. This experience has been a complete waste of my time and has significantly impacted my view of their business practices.
5/5
GoogleReed Rains were very professional from the valuation to the sale of the property. Karis and Rhys were brilliant and kept us informed throughout the process. Would highly recommend
5/5
TrustpilotBuying a New Property
I have just bought a new turnkey property through Reed Rains. Aimee was fantastic she was extremely helpful and nothing was too much trouble for her. She made the whole process of buying so much easier for me as I had a few wobbles along the way. 😀
1/5
TrustpilotIf you want to waste your time on the…
If you want to waste your time on the market, recieve no support from the agent. Have them make up contracts. Never have staff to do viewings and end up taking your own photos of your property on your iphone and have them not let you leave them as an agent when you raise the issues. Reeds rains Hull is the agent for you.
Hi there,Sorry this has been your experience with Reeds Rains. In order to address this we would like to investigate this further. We will send you a request for more information that will come directly from Trustpilot.Regards,Reeds Rains
5/5
GoogleFriendly, helpful and punctual - Claudia is absolutely fantastic!
5/5
GoogleKaris and Reece from Reeds Reins Bedworth were brilliant throughout the sale of our property and purchase of new. We’re able to provide honest updates and help progress through the various stages of the chain. People may think they’re more expensive, but it’s worth the additional cost as you get a team to support the process.
5/5
GoogleReed Rains were very professional from the valuation to the sale of the property. Karis and Rhys were brilliant and kept us informed throughout the process. Would highly recommend
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Reeds Rains JB Estates and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 2 Gold across two branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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Reeds Rains has the most, with 2,374 reviews rated 3.9 out of 5, followed by Nuneaton and Bedworth with 2,239.
The five Reeds Rains JB Estates offices, by town:
Yes. At EA Masters 2022 its branches won 2 Gold awards.
