Trusted Agent profile · Warwickshire
Verified
★★★★★
3,316 reviews across 5 offices and 3 platforms
Reeds Rains JB Estates has five offices, in Bedworth (two offices), Nuneaton and Bedworth, Warwick and Kenilworth (Warwickshire). Together they have 3,316 reviews on three platforms, rated 4.2 out of 5 overall.
1,224
Reviews on Google
All 5 offices
34
Reviews on Facebook
Business-wide
2,058
Reviews on Trustpilot
Business-wide
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Reeds Rains JB Estates's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotReeds Rains in Shevington - An excellent service from start to finish.
An excellent service from start to finish. The team worked tirelessly to give me the best service. Special mention for Janet who went above and beyond in helping me through what was a very emotional purchase for me. Nothing was ever too much trouble and she took as much stress from me as she could. I would recommend them highly.
1/5
TrustpilotWent into house with broken…Broken window
Went into house with broken window...did not bother fixing after pointing this out on viewing weeks before... lots of stuff I am angry abouts in there failings.
1/5
TrustpilotAbsolutely avoid at all costs
This showers' behaviour whilst selling my home is the reason estate agents deserve the lousy reputation they have.Without going into too much detail, their sales pitch was very convincing and I decided to go with them after a previous sale via another agent fell through at the last minute because they didn't keep on top of the sale.After I'd signed on the dotted line, the branch manager who was handling the sale proceeded to totally disregard my instructions. The property which was unoccupied was left unsecured and in a vulnerable state which lead to thieves stealing lead from the roof, for which reeds rains totally refused to accept any responsibility.The conditions of the sale I had laid down were totally ignored and this lead to my being forced to accept a much lower price than several identical independent valuations had valued the property at. I was blatantly lied to on several occasions in order for reeds rains to make a fast buck at my expense.But that wasn't the worst part.....having witheld payment until the matter was resolved, I proceeded to raise a complaint with their upper management to be greeted by a "we sold your house, we don't really care how, so cough up....." attitude.Be warned.....these people will lie, cheat and deceive you and do what the hell they feel like.....and then when you complain they'll deny all knowledge of wrongdoing, accuse you as their client of lying and then bully you for their money....Caveat emptor indeed.....
1/5
TrustpilotWent to view the house but instead bombarded with mortgage adverstisement
I went to view the house this morning. Instead of giving me info about house that I was asking, the guy showing me around advertised about their mortgage services. In these day and age, one can go online, compare many mortgage providers, call the providers to confirm the rate and choose it. During my viewing, he answered calls and repeatedly saying 'I will be there in 5mins' i.e. I need to finish viewing quickly. I will never use this agent again.
1/5
TrustpilotTotally disgusting encounter with …
Totally disgusting encounter with Cheadle Office SK8, absolutely unbelievable. Not one staff member, but all staff members at this branch appear to totally disinterested in helping potential buyers/sellers. We were told that property we had viewed was not available for any more viewings unless we made an offer, obviously we were not prepared to do so. The whole interaction with the staff was very suspicious and therefore we called directly to the vendor, to express our concern at lack of interest and basically advise him of the lack of activity in respect of marketing his property. Guess what after being told vendor did not want any further viewings, he offered us a viewing for the following day. So vendor and buyer organised viewings SO what are Rains and Rains charging commission for, answers on a post card please!
5/5
FacebookThe whole experience was very good.Sarah Wisdom most helpful and friendly. Felt well supported by the Bedworth team.
5/5
Google8 week turn around. Helpful advice. Clear and concise info regarding my purchase.
5/5
GoogleAn excellent team. Phil is extremely helpful, polite and professional. We are thoroughly impressed and would highly recommend him.
5/5
Googlewonderful to deal with, Sarah & Karis were so helpful when we moved and helped so much with every worry we had. Would recommend reeds rains 100%
5/5
GoogleUsed Reed Rains to sell my property, excellent service and communication throughout. Highly recommended - nothing was too much trouble. Thankyou Reed Rains!
5/5
GoogleKaris griffith went above and beyond to help us with a very difficult move involving a vulnerable person. could not not fault any of the staff they even came round to help us with heating issues. Thank you very much would recommend to anyone
5/5
GoogleThank you Sarah, for the best and professional service you provided us. Reeds Rains Bedworth Branch is the place with Kind, Helpful and Friendly staff you can trust. Will be looking forward to work with you;) Thank you.
5/5
GoogleA really helpful team. I have used Reeds Rains for Lettings and Sales. Phil, Sarah, Karis and Andrew are so professional and provide an excellent service.
5/5
GoogleAn excellent service for the sale and purchase of our properties. Karis as our first contact and Sarah her colleague are professional, which is no more than should be expected. It is the way they both dealt with us that was so good. Always welcoming, issues sorted, frequent updates, this made a stressful time comparative easy. A promp and efficiemt valuation too from Andrew, the Company Director.Thankyou
5/5
GoogleThe level of service we have received from Reeds Rains Bedworth has been exceptionally good, both in the support received in enabling us to sell our property and that given in our subsequent purchase. I cannot rate them highly enough. All of the staff team are extremely friendly and conduct their business professionally and with confidence.
5/5
GoogleThank you to all at Reeds Rains for a first class service. They are the best estate agent in Bedworth by far, and we recommend these friendly professionals to sell your home. Twice they sold our house in around 24 hours, and they're faultless in their service and communications. Thank you once again for going beyond expectations and helping the dream come true.
5/5
GoogleExcellent service provided by Reeds Rains throughout my transaction. The team did a fantastic job from start to finish, namely Karis and Sarah who were polite and professional, they kept me well informed during the process and were proactive in getting it over the line. Would highly recommend!
2/5
TrustpilotReally wanted to sell my house with reeds rains
Really wanted to sell my house with Wendy at Reeds Rains Rawtenstall because she WERE lovely & helpful with a valuation on part exchange on my property early last year. But the last time I phone her just to let her know that we were still selling the house in the early months 2018 (few jobs needed doing)All she had to do is phone me back on my landline after she had finished with another call. The only place I get a mobile signal is stood up next to the window, as being disabled it were painful standing, She never phoned back so I did later on, she made me feel like I were wasting her time.What is it with Rossendale estate agents ? My dealings with a couple of them have been unbelievable.... Nasty & condescending, wouldn't speak to potential clients and their wage payers like they do?
5/5
TrustpilotHighly recommend!!
Sold my house with Reeds Rains in Chesterfield and used their mortgage advisor Simon too, I would highly recommend both, absolutely lovely staff and extremely helpful! Contacted me regularly on any updates and really helped make the buying and selling process less stressful. Simon was able to get me fantastic rates on my mortgage, life insurance and home insurance. Sue and Jake were particularly wonderful, always there to help and answer my questions. Lovely team would highly recommend!! :)
5/5
GoogleNatasha has been very helpful giving me information and advice whenever I needed. Thank you.
5/5
GoogleJake and Alex have been excellent in providing a great, friendly and efficient service. Highly recommended!
5/5
GoogleVery friendly and professional service from James and was very prompt at getting back to me. Would definitely recommend.
5/5
GoogleJake and Lee were a great help during what was a testing experience! Highly recommend them
5/5
GoogleI had service with mortgage advisor Natasha Bains excellent service made getting mortgage easy big thanks to Natasha Bains!!!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Reeds Rains has the most, with 2,331 reviews rated 3.9 out of 5, followed by Nuneaton and Bedworth with 2,235.
The five Reeds Rains JB Estates offices, by town:
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