5/5
Excellent customer service from New Homes, a pleasure to work with!

Trusted Agent profile · Derbyshire
Verified
★★★★★
1,889 reviews across 5 offices and 4 platforms
Redbrik has five offices, in Chesterfield (two offices), Stocksbridge and Sheffield (two offices) (Derbyshire). Together they have 1,889 reviews on four platforms, rated 4.5 out of 5 overall.
1,573
Reviews on Google
All 5 offices
53
Reviews on Facebook
Business-wide
1
Reviews on Yell
Business-wide
262
Reviews on Trustpilot
All 5 offices
Redbrik's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent customer service from New Homes, a pleasure to work with!
5/5
Great experience dealing with Hannah Mitchell on our new build home!
5/5
Great service from the staff during a telephone enquiry. Very friendly too.
5/5
Would highly recommend. Great service from Jen and the New Homes team at Redbrik
5/5
The team are an absolute pleasure to deal with. They are very knowledge and experts in their field. Would recommend them to anyone.
5/5
Fantastic Service, Friendly & very helpful throughout the process Jen and the team were great - will definitely recommend & use their services again in the future!! 5+ Star rating
5/5
Extremely friendly and professional team. George was particularly helpful throughout the whole process. Well done Redbrik
5/5
Brilliant service from Redbrik Lettings. Especially from Lauren who has been friendly, professional and very responsive to various issues. Highly recommended.
5/5
Sarah Morris was so kind and helpful in all aspects when we signed up for a rental property through Redbrik. We recommend Sarah and Redbrik Lettings.
5/5
I am very impressed with service that Redbrik had to offer. Jen Beal in particular was extremely helpful. I will definitely be recommending to family and friends.
5/5
I have rent a flat for my work through Redbrik Lettings Sidney Street Office. Really friendly and professional, always quick respond to all my queries, I would like to thank Zoe Addenbrooke and her team, highly recommend!
5/5
By far the best letting team in Sheffield! Excellent customer service from the moment they pick up the phone. Sarah Morris and Zoe Addenbrooke pleasure to work with!
5/5
Excellent service from the Redbrik New Homes department. Thanks to Jen Beal and team for their professionalism and helpful approach. Highly recommended.
5/5
Thank you Redbrik for such a personable, informative and smooth process. And thank you especially to Jen Beal - your commitment, devotion, organisation, and friendly manner, made the whole procedure almost stress free.
5/5
Jen at Sheffield was so helpful & kind throughout the whole process!' Well done to her & the team! Will definitely recommend to family & friends - great Service & with a smile! 5+ stars 👌 …
5/5
Redbrik New Homes are superb - providing excellent and close communication throughout the purchase and they always gave accurate information quickly. They take the stress out of buying a house!! Highly recommended!!
5/5
Really good company, everyone is very friendly and has been from the enquiry at the start before I rented the house. In particular our account manager, Lauren is very professional and goes the extra mile not only with care for our property but the tenants also.
5/5
George at Redbrik Chesterfield was great he kept us in the loop and due to our pressured circumstances everything was sorted very quickly and we have now settle in our new home. Thank you so much we would definatly use your service again. I would recommend Redbrik.
5/5
In such a busy market, the way Redbrik are handling tenancy applications at the moment is by far the best in Sheffield. They are extremely friendly, helpful and professional. A huge thank you to Jen in particular!
Thanks for the lovely review, Rosie!
5/5
Superb service from start to finish. I couldn't be happier.
5/5
Claire was very helpful and kept us updated throughout.
Thanks for the 5 star review Tabi!
5/5
Really helpful and friendly. Quick to reply to emails and quick to chase up any issues
Thanks for the 5 star review, Bradley!
5/5
Buying and selling your home is a stressfull time, Claire and Sophie take all that stress away. They are awesome.
Thanks for the lovely review!
5/5
Claire and Katherine were both brilliant in keeping me updated and ensuring the sale progresses. Couldn't recommend enough
Thanks for the great review!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Redbrik, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Redbrik is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.

Redbrik is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2025, 2026.
EA Masters by year, 2018 to 20252025 3 Gold across three branches EA Masters 2025 winners
2022 4 Gold across four branches EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Redbrik and its branches was Highly Commended at The Negotiator Awards 2023.
Highly Commended at The Negotiator Awards in one year: 2023.
Negotiator Awards by year, 20232023 1 Highly Commended The Negotiator Awards 2023 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Redbrik a message.
Chesterfield has the most, with 510 reviews rated 4.6 out of 5, followed by Stocksbridge with 453.
The five Redbrik offices, by town:
Yes. In The Trusted Agent 2026 awards, Chesterfield won Gold, Chesterfield won Gold and Sheffield won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for Yorkshire and The Humber Estate Agency of the Year. The group and its branches have also won 13 other industry awards since 2018.