5/5
Rating only, no written review.
Trusted Agent profile
★★★★★
893 reviews across 5 offices and 2 platforms
RA Bennett & Partners has five offices, in Stratford-on-Avon, Cheltenham, Worcester, Evesham and Stroud. Together they have 893 reviews on two platforms, rated 4.3 out of 5 overall.
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RA Bennett & Partners's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for RA Bennett & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
RA Bennett & Partners and its branches won ESTAS awards in four years, most recently 2022.
ESTAS winners in four years, the group and its branches: 2022, 2021, 2020, 2017.
2022 1 Best in County ESTAS 2022 winners
2021 1 Bronze and 1 Best in County across two branches ESTAS 2021 winners
2020 1 Best in County ESTAS 2020 winners
2017 1 Top 3 and 1 Best in County ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Professionally friendly. Really efficient. Everything you need.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
The agent, Jordan, especially has been fantastic. Nothing is too much trouble & is always available, or another member of the lettings team in case I need anything. Always courteous, & professional.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
Laura is an absolute asset to the company. As an investor, the relationship we have now built now means that I am updated on properties she knows I will like! Her enthusiasm with viewings is fantastic!
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
An outstanding service that was professional, responsive and reliable. Byron’s expertise led to the exact product we needed at an excellent price. We are both very pleased and looking forward to moving into our new home.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
Brilliant from start to finish. Did exactly what they said they would. Nothing to much trouble. Jenna very knowledgeable from the start. Natasha kept us updated through the sale. All very friendly and great to deal with high recommend.
5/5
Byron has been the mortgage broker for myself and my sisters mortgage. We felt from our first conversation that he explained things in a way that we could understand, he talked us through the full process and the work he puts in to finding the best mortgage at the best time is evident. He is quick to respond to enquiries, professional but friendly and approachable and we would happily use his services again for piece of mind and an the availability of someone to explain the jargon in layman’s terms. Five star service ⭐️ ⭐️⭐️⭐️⭐️PositiveResponsiveness, Professionalism
Many thanks for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
Byron carried out the remortgaging of our property, which also involved paying off our Help to Buy Loan and taking out life/health related insurances. We could not recommend Byron more highly to anyone looking for a Mortgage and Protection Consultant! Throughout the whole process he has always gone above and beyond, taking the time to explain even the smallest detail. We will definitely be using Byron again in the future due to his wealth of knowledge and personable approach. Would highly recommend.
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
Laura Goodson, a newcomer to the world of estate agency, was a total delight to meet! Extremely helpful, smiley, bright & cheery! We felt that she listened properly to our wishes, what we are looking for and what we really are not remotely interested in. She followed this up, pretty well immediately, by sending us details of two more properties that ticked most of the boxes. Thank you Laura for your continued support.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
1/5
Shambolic, avoid if possible
You deal with the local agents to view and sign the contract for the property, The inventory is sent by email after you have moved in which is too late, another dept based in a different part of the country deals with repairs. When you leave you deal with yet another drpt in another part of the country and then the inventory when you leave is done days after you have vacated by yet another dept in yet another part of the country. Inventory aren't cross referenced but the one when you leave is done in far more detail than the one given you when you move in. For example and filthy bathroom with cupboards full of sanitary items and burnt candles missed! Missed but on the leaving inventory dust on the mantlepiece picked up. None of the dept talk to each other and none get back to you either. 18 days after moving out still no response about my deposit. Avoid this agency if at all possible, 33yrs of renting and worse agency I have come across
1/5
Worse agency in 33yrs of renting
You deal with the local agents to view and sign the contract for the property, The inventory is sent by email after you have moved in which is too late, another dept based in a different part of the country deals with repairs. When you leave you deal with yet another drpt in another part of the country and then the inventory when you leave is done days after you have vacated by yet another dept in yet another part of the country. Inventory aren't cross referenced but the one when you leave is done in far more detail than the one given you when you move in. For example and filthy bathroom with cupboards full of sanitary items and burnt candles missed! Missed but on the leaving inventory dust on the mantlepiece picked up. None of the dept talk to each other and none get back to you either. 18 days after moving out still no response about my deposit. Avoid this agency if at all possible, 33yrs of renting and worse agency I have come across.
5/5
Great service
Great service from Zoey and Kamal from start to finish in the purchase of our new home they kept us upto date with progress and definately went the extra milewould highly recommend
5/5
Fantastic from start to finish. Syd, Naomi and Cher were all brilliant - nothing was ever too much hassle, they kept us up to date throughout and made the whole process as stress free as possible. Would recommend.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
Highly recommended Taylor’s Estate…
Highly recommended Taylor’s Estate agents in Hitchin for selling your home, the whole team where amazing from start to finish couldn’t do enough for us at such a stressful time.
1/5
Incompetent and disorganised
Slow staff, very impersonal, made moving that much harder. After seeing a property on rightmove we contacted Taylor’s in the middle of August 22. They said they would be in touch and never contacted us. We rang a further 5 times, offered to pay a holding deposit and explained we needed to be moved by mid September at the latest, had sorted out finance and checks all ourselves to speed the process along. Each time we were told no one had taken our details and never contacted. Today (October 4th) I have just received my first phone call from them asking if I’m still wanting to move.
5/5
Smooth and easy move
Ali made our move really smooth and easy, having everything being done online made it very accessible and simple to use.
1/5
Deposit
Still waiting for my deposit after 5 weeks, never ring back when messages left or answer emails!! AVOID
1/5
If I could give a zero I would
If I could give a zero I would. I moved into my flat with the previous tenants belongings still here, including used razors, rubbish in bins, stained cushions, clumps of hair, I could go on. I recieved no genuine compassion or understanding, or compensation. They use a management agency under the name Countrywide.I initially reported signs of damp on viewing the property. A year on (after multiple reports through their portal and emailing direct) they've decided to rip up the floorboards to tackle the damp problem and leave an industrial dehumidifier that I'm expected to run 24/7. 5 Weeks on I'm still living like this with no communication (despite my best efforts) for nearly 3 weeks and no end date specified for the works. They're the worst Estate agency I have ever dealt with through nearly a decade of rentals. They've been utterly useless and made my life hell. Avoid at all costs. They don't care once you've signed the dotted line.
5/5
My experience started with the pleasant…
My experience started with the pleasant Taylor who walked me through the entire experience. I felt like she genuinely had my best interest at heard and worked with me through the whole process. I also had the pleasure of dealing with Victoria who showed me around the property and inspected the place properly. I felt at ease through the whole process and appreciated the genuine people at the office.
1/5
Taylor’s Luton George street
An agent from the Luton George street branch told me during a viewing they won’t put my offer forward to the seller because I have my own conveyor and mortgage broker. Another agent repeatedly denied me a viewing at another property for over a month, I had to go and speak to the seller directly and found out that Taylor’s had viewings held during the previous weekend.
1/5
Northampton branch awful!
Awful awful people in Northampton branch, customer service could not be worse. Rude staff with not a care in the world about people who actually need a place to live and who essentially pay their wages. Booked a viewing and took days off work for it three times only to be let down at the last minute every time, avoid this shower at all costs.
1/5
Be careful when renting from those
Be careful when renting from those. No communication with them, very ignorant people, also you'll never get your deposit back, they charge extra for everything, never again!
5/5
The team did everything they could to make us feel comfortable and answered all our questions without delay. The entire purchase process was transparent and even questions about credit and insurance were answered immediately. If we buy a house in the future, we will go to RA Bennett again.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your excellent 5* review and kind words. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Stratford-on-Avon has the most, with 298 reviews rated 4.4 out of 5, followed by Cheltenham with 241.
The five RA Bennett & Partners offices, by town:
Yes. In The Trusted Agent 2026 awards, Worcester won Trusted Agent. At the ESTAS 2022 awards its branches won 1 Best in County award. The group and its branches also won ESTAS awards in three earlier years.
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