5/5
Rating only, no written review.
Agent replied · 23 October 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
Trusted Agent profile
★★★★★
895 reviews across 5 offices and 2 platforms
RA Bennett & Partners has five offices, in Stratford-on-Avon, Cheltenham, Worcester, Evesham and Stroud. Together they have 895 reviews on two platforms, rated 4.3 out of 5 overall.
RA Bennett & Partners's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
Rating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
Rating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
Rating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
Rating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
Rating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
Professional, excellent service - highly recommended! Emma and the team were fantastic throughout. Thank you for your professionalism and outstanding customer service. Excellent company to deal with and I highly recommend.
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
Outstanding service from Dal Bains who is an excellent communicator, fast & efficient. As the landlord, queries were resolved quickly to everyones satisfaction. I would highly recommend the Stratford upon Avon branch.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
This has been such a positive experience in letting a property I would highly recommend Dal Baines as your letting agent. He listed our property on Friday and after a few showings over the weekend had found our tenant by the following Tuesday, a week later all the paperwork completed and the tenant was in! Dal was very proactive, always answered his phone and made sure everyone knew what was going on at all times. Will be back to use Dal's expertise again.
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
My sincerest thanks go to Dal Bains (lettings manager) for all of his help in finding me an apartment where I know my family will be happy. Having just returned back to the UK and needing a property in and around Alcester area, I had contacted many local agents and seen some horrendous properties. After contacting Dal, I immediately felt that my requirements were being listened to and my urgency became his urgency to help me. So much so, he worked out of office hours to help me secure a beautiful two bedroom apartment. I can't thank you enough, and just hope that others find this review useful and reassuring. You are in very safe hands with Dal. Happy house hunting everyone, go to RA Bennett's first and do not waste time with other agencies that will show you properties full of damp/mould etc. RA...all the way!
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
5/5
We recently moved to another house rental, and encountered several issues which could have meant we had no where to live. But Dal Bains the Lettings Manager at RA Bennett in Stratford-Upon-Avon, really helped us massively and resolved all issues. We are happy in our new home now, and we can't thank Dal enough for all his hard work, and calming nature, which made sure our move was a success. Many Thanks Dal once again.
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
Emma Franklin was extremely professional and supportive in helping us through the sale of my mother’s apartment. She was patient with all my questions and encouraged us not to lose hope as the sale took a while because of Covid. Other staff in the branch were excellent at passing on messages and answering queries. Many thanks.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
1/5
Awful. Rented a property in Wellesbourne through RA Bennett Stratford. Firstly they advertised a 4 month let which is not legal as a min tenancy has to be 6 months. Then they allowed the landlord to issue a S21 notice within 2 months which is again illegal. Also point blanked lied about construction work being done on the property whilst we were tenants. The property had scaffolding on its front, roof and rear. I was assured by RA Bennett that no work was due to commence until the end of our tenancy however 2 weeks in builders were up on our roof taking tiles off, drilling into the brick work and taking down the chimney. It was dangerous and incredibly invasive. RA Bennett refused to take responsibility and simply stated it was miscommunication with the landlord. They did not try and help us at all and we were stuck having to deal with horrendous construction work form8am - 5 pm every day. We have cracks in our ceiling, windows were smashed and the rear garden completely unusable due to falling debris and brick from the construction. Even after making a formal complaint, RA Bennett still refused to acknowledge their part in misleading us to sign the tenancy. I therefore highly recommend anyone to avoid RA Bennett Stratford. We were in a desperate situation prior to signing the tenancy and I feel we were seriously taken advantage off. Ra Bennett we’re obviously desperate to get this property let and fulfil their contract with the landlord so lied and misled us in order to secure a let. It was the most stressful and distressing situation I have ever been in and I would hate anyone else to be subject to such lies.
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
Dal and the team at RA Bennett in Stratford-upon-Avon have worked above and beyond to help my colleague and his family secure their perfect home in the UK. They were very professional and communicated the process very well to us. The support we received from Dal has been exceptional. I highly recommend RA Bennett’s.
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
So pleased we chose RA Bennett at Stratford upon Avon, to market & sell our property. Our Solicitor was highly complimentary of Emma, our Estate Agent. Without Emma's involvement, including offers of help to all with in the chain, and great communicating, the sale would have collapsed. Emma kept it all together.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
I've just ended my tenancy in a property I rented through RA Bennett. The Letting Manager in the Stratford upon Avon branch, Dal Bains dealt with the return of my deposit. My emails were replied to so quickly. Great communication is key to keeping customers like myself happy and Dal certainly does that. His interested professional positive nature was a breath of fresh air. Thank you!
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
Emma and the team dealt brilliantly with the sale of our late parents' apartment. Communication was excellent throughout and any problems with the less than completely straightforward sale of a leasehold property were smoothed by Emma keeping communications between ourselves and the buyer going with speed.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
This agent is the perfect one to work with. I could find the best suitable house for me within 1 day. My special thanks goes to Dal Bains / Lettings Manager at Stratford Upon Avon. He is really good at his area. I talked him in the morning, I could visited the house in the afternoon at same day. Next day after reference check I could sign my contract. He knows his customers very well. And can match right landlord with tenant at once. Also he always answers his phone and helps. Thank you.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
Emma and the team at the RA Bennett’s office in Stratford upon Avon are absolutely fantastic! Total professionals through and through but with a really approachable and down to earth nature. They were so proactive in their approach to selling our property that it was sold before the photos even went online! They have also been fab with communication, guiding us through every step of the process. Emma and her team are the only agent in Stratford that I would recommend! Total 5 star service!
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
Emma and the team have been absolutely amazing. My whole experience with them has been fantastic. Emma kept in regular contact with me throughout and was such a help and support in selling the property. I cannot recommend RA Bennett highly enough.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
I can’t speak highly enough of the service we received from Russell, Emma and Lauren when we sold our property through RA Bennett recently. They are a small proactive and friendly team. From the moment we asked for a valuation to the day we completed, we received appropriate advice and regular updates. I have no hesitation in recommending them and would without hesitation use their services again.
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
5 stars well deserved! As a seller we received marvellous service from this small friendly professional team. Emma and team were always responsive and clear, with great communication throughout. There is clearly a great deal of experience in this Stratford Upon Avon Branch who delivered a personal service, and we would recommend them to anyone.
5/5
I wanted to take time out of my day to publicly recognise Emma and her team for the exceptional level of service my wife and I received whilst selling our home. Our house was only on the market for a few Weeks before we received an offer. We had used another lettings agent in Stratford previously whilst trying to sell our home, who were nowhere near on the same level as RA bennett. Our situation looked to be a straightforward sale/purchase, but it turned out to be a little more complex and tricky with a lot of errors being made by the developer and Conveyancing, but RA Bennett remained consistently exceptional throughout the entire process. Their constant communication whether it was key milestones in the process or just updates on what they were chasing, we were kept in the loop all the time. It just instilled confidence in us. But what really stood out to me as going the extra mile is nothing was ever too much trouble for Emma or her team. At times Emma was doing most of the chasing for us when I am sure it was not in her remit to have to do it, but you always felt that Emma and her team want to help you. They have your best interest at heart and they care about you and your situation. I honestly couldn’t recommend Emma and her team highly enough! I am probably never going to move again, but if I were I would without hesitation go straight back to RA Bennett and deal with Emma. If you are unsure about who to use and hesitant on selecting an estate agent (as we were after our first experience with a competitor), use Emma at RA Bennett you honestly won’t be disappointed! Thank you Emma and the team we literally couldn’t have done it without you! :)
Thank you for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
The whole team at RA Bennett’s have been amazing. I have dealt with other estate agents and they do not match Emma and her team. Emma and Russell kept me up to date with everything that was going on with my sale. They were both professional and provided an excellent service. I highly recommend using RA Bennett’s in Stratford Upon Avon if you want outstanding customer service!
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for RA Bennett & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
RA Bennett & Partners and its branches won ESTAS awards in four years, most recently 2022.
ESTAS winners in four years, the group and its branches: 2017, 2020, 2021, 2022.
2022 1 Best in County ESTAS 2022 winners
2021 1 Bronze and 1 Best in County across two branches ESTAS 2021 winners
2020 1 Best in County ESTAS 2020 winners
2017 1 Top 3 and 1 Best in County ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
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Stratford-on-Avon has the most, with 298 reviews rated 4.4 out of 5, followed by Cheltenham with 241.
The five RA Bennett & Partners offices, by town:
Yes. In The Trusted Agent 2026 awards, Worcester won Trusted Agent. At the ESTAS 2022 awards its branches won 1 Best in County award. The group and its branches have also won 5 other industry awards since 2017.