5/5
Very good service by Nathan. Thank you
Agent replied Β· 22 October 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
Trusted Agent profile
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895 reviews across 5 offices and 2 platforms
RA Bennett & Partners has five offices, in Stratford-on-Avon, Cheltenham, Worcester, Evesham and Stroud. Together they have 895 reviews on two platforms, rated 4.3 out of 5 overall.
RA Bennett & Partners's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very good service by Nathan. Thank you
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
Everyone was so helpful and always kept us up to date with all that was going on. Fully recommend the team
Many thanks for your fantastic recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
Amazing support through out the whole house buying process from start to finish especially the lady named Kelly she is excellent!
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
Fantastic service and incredibly accommodating friendly staff. We canβt thank Isobel and Matt enough for making the whole process and absolute pleasure. :-)
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
5/5
Struggled to sort out certification for documents that were needed with my soilitor (due to work commitments) Nathan Pollard sorted it out over the phone with me and saved me so much time and hassle. Greatly appreciated
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
Fantastic work from r a bennet team.... I am really happy and pleased in their work especially isobel... She is amazing and did all things perfectly... Thanks a lot isobel and r a bennet team..
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
I want to thank Isobel for the excellent service. From the first time we met until the very end you were always there to help! Thank you so much!
Thank you Shari for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
Made renting a house so easy , stress free and helpful during the whole process. Isobel was very professional and great to deal with . Highly recommended π β¦
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
A huge thanks to RA Bennett Evesham team, their dealing with me to have my new accommodation is just amazing. They are quick to respond and listen queries, Specially Isobel who helps me in all. Thanks once again.ππ» β¦
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
RA Bennett went above & beyond during my property search, Nathan, Millie & Jenna are a real credit to the company. Would 100% recommend them to anybody.
Thank you Charlotte for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.
5/5
The team at RA Bennet are a friendly and helpful team. I enquired via a 3rd party site regarding a property and with a few hours one of the team called me back. They were able to answer my questions and also provide additional information about topics I had not thought of. Organising appointments was smooth and effortless. Always will to assist and help in anyway they could. I had further questions RA Bennets team were helpful and got back to me in a timely manner on these questions. Looking forward to a great relationship with this team. Thank you for all the support and time in helping me secure my flat.
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
From the first meeting with Jenna in July 2022, and subsequent regular contact with Nathan + Millie, we couldn't recommend them enough! Two failed sales, solely due to the buyer, and one successful sale, which completed today! Thank you all for your help + perseverance over the last few months!
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
As first time buyers we were rather nervous about starting our house hunting process. Fortunately we were given a tremendous amount of help by Millie Calvert, who was both extremely knowledgeable and a wonderful guide. We cannot recommend her highly enough.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
We have just used RA Bennett in Evesham to sell our house and they were nothing short of amazing. Jenna & Nathan (and the rest of the team) were brilliant from start to finish. So helpful and genuinely cared! Cannot recommend this estate agent enough! Thank you for everything! Caroline & Ian Robinson
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
Thank you Nathan and RA Bennetts, Evesham, for your excellent service throughout our sale and purchase process. You were very professional and helped speed the whole process up for us. Nathan went out of his way to help me numerous times - Always had time to assist, even when he was on holiday! Highly recommend RA Bennetts for anyone that is looking for a professional estate agency for a Sale of house.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
1/5
Dreadful experience of using them for aβ¦
Dreadful experience of using them for a rental. They dont care for the Landlord and so avoid this company at all cost.
1/5
I rented a flat from Taylorβs for myβ¦
*****Avoid****_0 star I rented a flat from Taylorβs for my daughter in Bicester for 8 months. The service I received was appalling. Firstly to speak to anyone at the branch is almost impossible. Calls are never answered, and if you are lucky you may have your call answered after several attempts to contact them.When you query something you are promised a call back which never happens. I have currently been waiting for a deposit refund and still waiting when the flat has been checked over more then 3 weeks ago and I have been told Β£100 will be deducted from my deposit for cleaning although it was left in a better state than when I became a tenant at the property.Avoid at all costs as I am sure there are other agents out there who are more thorough. Save yourself the stress!!! No response from Northampton office no response on sent emails and the phone calls just goes on messaging service left 100 voicemail and email still no response bloody jokers..I will be raising a complaint soon as I am back on the UK..
1/5
I would not recommend these people toβ¦
I would not recommend these people to sell your home. The manager Neal signs you up then leaves you to young inexperienced sales people that probably would be better placed selling shoes.
1/5
if you are to vacate their properties
if you are to vacate their properties, make sure you contact them at least two months in advance and NOT 30 days notice. If yo do not cancel within a certain time frame your 30 days notice to vacate the property will not be valid.
1/5
The worst letting agents about
Avoid this company at all costs. Amey Taylor- Radmore is supposedly their lettings manager. She is a liar, a bully and I wouldn't trust her to help someone cross the road. They have stolen my personal belongings and will not allow me access to get to them. they stole and destroyed a legal document of mine. Amey has continually lied and is clearly teaching the other members of her staff to do the same.IF YOU WANT TO RENT OR HAVE A PROPERTY TO LET OUT DO NOT USE THIS COMPANY AT ALL.
5/5
Great Agents
Amazing company that helped us so much. Lauren was brilliant showing us round, and Penny really helped with the handover between landlord and agents. Thank you all so much you were super
1/5
Let's put it down to it being a bad day........
Called today and spoke to Emma regarding the property we bought through them last year.......lots and lots of issues (new build). I felt the phone call was going well, I asked my partner for his mobile number to pass to Emma but she told me she 'didn't like my tone' (tones a funny thing, unless you know someone well you cannot asses if a tone is off or normal for that person,I do know unless someone is being rude, its extremely unprofessional to comment on it ) I said 'fine, I'm coming to the office now, see you in a minute', Emma then called the police. So unfortunately my experience with this company is you can't talk over the phone and you can't see them in person and they also sell poorly built homes. I've asked for the recordings of our phone calls too. I don't recommend this company at all for various reasons.........although we have now had a good giggle at Emma's expense! Sorry Emma ππ
1/5
Worst estate agents
I have been today to a property viewing in Luton( LU1 3 UN).I was early with one hour, since I had to travel from London. I announced them of my early presence and they've said that they will be there in 10 min. They were late almost 10 min.The agent was looking like he just finished his lunch. In one hand o bottle of Lacozade. His tie was looking like he's just came from a party , and not even a sorry for been late.I am done with Luton. I do not understand how their managers can't monitor their customer service skills
1/5
Here is my letter to RA Bennett:
Here is my letter to RA Bennett:Dear Sirs,Re: Termination of Contract 3 The Fairways, Leamington Spa, CV32 6PU.I consider myself very patient and have tried at every juncture to understand that the house was newly renovated and that a few teething problems might exist; but it has gotten to such an extent that even I could possibly put up with the problems.1. For three to four days, no hot water anywhere. (I went to stay at a hotel in Leamington Spa, and have the receipts as proof). I checked that the boiler and thermostat were working correctly, I checked that both had a supply of gas and power, but nothing. I eventually researched online, found a tutorial video, and started to shut down everything, switch off gas and electric, the reset the boiler. After two attempts I heard a loud bang and the pressure jumped to 4 bar. I switched it off, as I was concerned. I sent you (as agent) pictures of the system and the pressure gauge. After a few more attempts fiddling with valves, I managed to get it working a few days later.2. The double electric sockets in the hall do not work. I sent a photo of the offending sockets to you as agent.3. Once I had hot water, I stepped on the shower tray to have a shower, all of the grouting on the ceramic tiles fell into the shower tray. The tray was not attached and waterproofed by silicone but by grout. This obviously meant that water would run onto the floorboards and floor below. I sent you photos of the grouting in the shower tray. Your plumber who came to fix the problem made the marks in the bathroom, after treading through with dirt boots too. 4. There is a serious damp problem on the stairs on the landing (third, fourth stairs). It has spread to both walls. Considering this is a new property, it obviously means either leaking pipes behind the wall, or water invasion from the roof. I have sent you pictures of the offending areas.5. Upon using the toilet in the main bedroom it flushes boiling hot water! The cistern has condensation on the outside due to the heat of the water. The cistern is enclosed behind the ceramic tiled wall and there is no access to it. So the ceramic tiles will need to be pulled off to work on it, rendering the main bedroom useless for a week, and workmen traipsing in and out of the upstairs space. Alos can you imagine the cost!6. I was woken one morning by a loud knocking on the door, it was a planning official from Leamington Spa Council. He was quite agitated and was telling me how long he had been trying to inspect the property. He asked entry, (showed me his credentials), to inspect the βnew gableβ area. I let him in. He went upstairs and measured the bathroom window in the main bathroom, he said it was βtoo lowβ and did not conform with planning regulations and left.7. I received 4-5 phone calls asking when would be convenient for the surveyors to come along and value the property for my mortgage. I told them I had not applied for a mortgage and certainly had no intention of buying the property. He stated that he βhad a mortgage application for me personallyβ and obviously needed to value the property. Most recently, this has now changed to another company called e.serv contacting me for a survey.I have tried my hardest to put up with the constant stream of problems, but I am well aware that with a possible planning issue and needing the toilet cistern to be connected to cold water (and the resulting work on the bathroom wall); I am once again going to be subject to a series of upheavals.I have actually lived in the property for 5 days ()but spent over Β£7,000 so far, and spent a great deal of time in hotels (happy to produce receipts). To be very honest, I should be suing him for the return of my rent too.I have purchased a lot of new equipment for the house, all of which is now sitting in storage until I find a new place. I discussed the brand new king size bed that I had purchased for Β£500, and could have taken it or left it. The audacity of the photos suggesting the cardboard boxes are mine, when I complained about them to Bennetts, the building materials left in the garden and under the stairs, the scuff marks, when I never lived in the property (it was your workmen). I am getting to the point whereupon I will take action. I do not appreciate the sly and dishonest way photos have been used to attempt to suggest that I am responsible for ANY of this.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for RA Bennett & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
RA Bennett & Partners and its branches won ESTAS awards in four years, most recently 2022.
ESTAS winners in four years, the group and its branches: 2017, 2020, 2021, 2022.
2022 1 Best in County ESTAS 2022 winners
2021 1 Bronze and 1 Best in County across two branches ESTAS 2021 winners
2020 1 Best in County ESTAS 2020 winners
2017 1 Top 3 and 1 Best in County ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
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Stratford-on-Avon has the most, with 298 reviews rated 4.4 out of 5, followed by Cheltenham with 241.
The five RA Bennett & Partners offices, by town:
Yes. In The Trusted Agent 2026 awards, Worcester won Trusted Agent. At the ESTAS 2022 awards its branches won 1 Best in County award. The group and its branches have also won 5 other industry awards since 2017.