Trusted Agent profile
★★★★★
895 reviews across 5 offices and 2 platforms
RA Bennett & Partners has five offices, in Stratford-on-Avon, Cheltenham, Worcester, Evesham and Stroud. Together they have 895 reviews on two platforms, rated 4.3 out of 5 overall.
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RA Bennett & Partners's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for RA Bennett & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
RA Bennett & Partners and its branches won ESTAS awards in four years, most recently 2022.
ESTAS winners in four years, the group and its branches: 2022, 2021, 2020, 2017.
2022 1 Best in County ESTAS 2022 winners
2021 1 Bronze and 1 Best in County across two branches ESTAS 2021 winners
2020 1 Best in County ESTAS 2020 winners
2017 1 Top 3 and 1 Best in County ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI have used R A Bennet for my property lettings many times over many years for my property lettings and always with excellent results. Ellouise and India recently arranged a new tenant quickly and easily for a flat in Tetbury. Their service was always prompt, accurate, informative and pleasant. Thanks
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service, professional and efficient. Using R&A Bennett has been smooth and straightforward and Isobel is lovely!
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotGDPR Violations
The Aylesbury branch handled a single inquiry. They decided this was enough to add me to mailing lists and bombard me with spam. They have zero understanding of GDPR. Customers must opt-in for mailings. I never opted in. Their unsubscribe fails. The sending e-mail is not monitored either, so it is impossible to unsubscribe.I blame Countrywide - their owners, for inadequate oversight of their subsidiaries. Interestingly Countrywide fails to publish any public privacy policy. All major companies do so and include a clear e-mail where users can send in privacy concerns. This speaks volumes.Unless this gets sorted immediately I shall report them to the ICO where they may be subject to fines of up to 4% global revenues.
5/5
TrustpilotReally pleased
Really pleased with the service received from RA Bennett Cheltenham. We sold our home after 2.5weeks on the market, and exchanged within 2 months. Leon was wonderful at communicating with us, keeping us up to date and leading the viewings of our home. Thank you for all of your support.
1/5
Trustpilotworst experience ever i had .Dont…
worst experience ever i had .Dont believe the letting negotiators word they are lying , different negotiators are telling different things , they have no policies basically they only focus on how to lute money from customer pockets, according to their mood they will charge different amounts They are charging more rent in stratford than other letting agents and giving poor service including property maintaince, if anybody occupying their property should notice and take photographs of any damage or colour change before inn,when we are moving TDS complaint they will provide manipulated invoice so be careful , They are charging more reletting fees than other letting agents not at all recommended
5/5
TrustpilotBrilliant customer service
Would highly recommend RA Bennett Selling my late mums house we had good support and great communication on any feed back from potential buyers from start to finish and pleased to say a successful sale
5/5
GoogleDespite not finding a rental property through RA Bennett, Megan kept me up to date with rental properties every single week. When a new property came on the market, Megan was quick to call me and to tell me the details every time. I would definitely recommend Megan at ra Bennett’s if you are looking for a rental property.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI just wanted to mention what a fabulous job made Izabel at the Cheltenham branch did when it came to buy my house. Izabel was extremely good with her job. Thank you
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
4/5
TrustpilotA really great service
A really great service, a big thanks to all involved at the Leamington spa office for the work you all put in, and on some occasions, going beyond expectations 👍
1/5
TrustpilotI deeply regret not reviewing this…
I deeply regret not reviewing this agent before signing with them. There has been very little demonstration of care and consideration, especially towards the tenants. Despite moving into a home with clear issues such as faulty appliances, mold, and a non-functional boiler, the agent claimed helplessness and instructed me to resolve these concerns by reading the online manual myself. This lack of responsiveness and accountability has left me feeling utterly disappointed with the overall service provided. prospective tenants, beware.
1/5
GoogleRating only, no written review.
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent unrivalled service by the letting staff of Freya, Taylor and Amy throughout a difficult time. Cannot rate them too highly
Thank you for your fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleIt's happy to say that the amazing service of Freya Clutterbuck and Taylor Laing is perfect. From the beginning and up to the end their service was perfect. They updated all the details on time. I got my property without any problems. I am very happy with the service.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleIt was pleasant to deal with Emma and Lauren from RA Bennett. My property transition was quite smooth experience and the were quite supportive to speed up the process. Happy to transact with them again.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery friendly and helpful. Lottie was very informative the whole way through, especially as this was my first time renting
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleLotti and James have been a pleasure to deal with. Both friendly and professional, I would reccomend them without a doubt.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleI received lovely service from them and Lottie was a great and pleasant person, she’s very sweet and understanding. Well done guys
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
1/5
GoogleShoddy service from the staff ,they are compulsive liars .wring information given to sellers AVOID!
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleHighly recommend RA Bennet, professional throughout and highly efficient. Isobel has been an absolute star for us. Her and the team clearly work really hard to get fast leads and keep you informed along the way. You don’t have to chase these guys and they’re a pleasure to work with. Wouldn’t use anyone else in future.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
TrustpilotExceptional Service
I cannot give a high enough rating for Emma and her team. Professional from the start. They have always been very polite and calming, even when things were a bit tough!!!. Emma worked tirelessly, even on her days off she was always there, she has been fantastic and gone over and above to get done before Christmas deadline. Thank you so much to you all. Merry Christmas.
1/5
TrustpilotPlease do not take property from RA…
Please do not take property from RA Bennet. They will go above and beyond prior to the home being rented out. Carefully read the agreement, paying particular attention to the small print. They are famously pricey and have a lot of hidden expenses. I'm shocked. They are pilfering from regular tenants.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you to the whole team at RA Bennett, especially Emma, Lauren, Becca & Rob. They have made the whole process of selling & buying our next home a smooth faultless process. They kept us updated throughout the whole process and answered any questions we had promptly & professionally. We would definitely recommend RA Bennett to anyone and we will certainly use them again in the future. Jess & Luke
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleJust sold a house through them, excellent service and great communication all the way through.
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Stratford-on-Avon has the most, with 298 reviews rated 4.4 out of 5, followed by Cheltenham with 241.
The five RA Bennett & Partners offices, by town:
Yes. In The Trusted Agent 2026 awards, Worcester won Trusted Agent. At the ESTAS 2022 awards its branches won 1 Best in County award. The group and its branches have also won 5 other industry awards since 2017.
