5/5
Ethan Tivey was very helpful and pushed that myself and husband could get the property we really wanted.
Agent replied · 22 October 2024
Thanks rene erasmus for the excellent 5* review! Best wishes, Lucy, Customer Relations.
Trusted Agent profile
★★★★★
895 reviews across 5 offices and 2 platforms
RA Bennett & Partners has five offices, in Stratford-on-Avon, Cheltenham, Worcester, Evesham and Stroud. Together they have 895 reviews on two platforms, rated 4.3 out of 5 overall.
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RA Bennett & Partners's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for RA Bennett & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
RA Bennett & Partners and its branches won ESTAS awards in four years, most recently 2022.
ESTAS winners in four years, the group and its branches: 2022, 2021, 2020, 2017.
2022 1 Best in County ESTAS 2022 winners
2021 1 Bronze and 1 Best in County across two branches ESTAS 2021 winners
2020 1 Best in County ESTAS 2020 winners
2017 1 Top 3 and 1 Best in County ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Ethan Tivey was very helpful and pushed that myself and husband could get the property we really wanted.
Thanks rene erasmus for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
We have recently worked with Lotti whilst moving out of our property. Lotti went above and beyond to ensure we had enough time between viewings and answered any questions we had whilst we moved out of the property. We would highly recommend working with Lotti.
Thank you Lewis Markwick for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
I don’t even know where to start really!, RA Bennett have been amazing with me specially Lotti and Shelly!, couldn’t thank them both enough for everything they done and still do now! Found me a new home that I’m extremely happy with and helped me settle in. Lotti is always a call away if I have any questions or issues, extremely helpful. They’re the best! Can’t fault them even if you tried.
Thank you for taking the time to leave us this amazing 5* review Migle Maria Chaleckaite. Kind regards Lucy, Customer Relations.
4/5
The all staff at the branch was helpful…
The all staff at the branch was helpful and prompt in their actions. Welcoming in the office and good telephone etiquette.
1/5
Scammers
Still have not gotten my deposit after requesting it more than a month ago - these people are disgusting scammers
5/5
Naomi, Syd and Kayleigh - thanks for being a pleasure to deal with on the contract chasing of a particularly lengthy chain and complicated chain. Always helpful and returned my calls to keep us well informed. Would not hesitate to recommend the team. X
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
1/5
If i could i would give 0 starts.
If i could i would give 0 starts. Was buying a house and they are highly manipulating they tell you that you have to use their solicitor and their morgage advisor because otherwise they wont sell you the house. Which is a scam dont believe them the seller has no say in what solicitors or morgage advisor you pick. They said the same lie to 2 other people I know because they try to push on getting their solicitors and they WILL scam you on the quote.
1/5
* AVOID as much as possible!
* AVOID as much as possible!Regret having had anything to do with the Downend branch.So many times they agree with you on something on the phone, but then deny it completely. Terrible service for our check-in, check-out and any communication about ending the tenancy.** DODGING a lot!I used zero deposit and they used COUNTRYWIDE to do the check-in and check-out report. The check-in report was concise and had super low-quality pictures and general comments while at the checkout they did a comprehensive bit-by-bit report with loads of dodgy comments on issues with furniture that existed before! Even of the things that were not mentioned in the check-in report. They tried to make a big claim for a deposit based on this!
5/5
Excellent service from Emma and her team.Always very polite and helpful and go the extra mile(including faxing my docs across to solicitor.) Kept me informed at every stage of the process so far. Would definitely recommend them to everyone.Well done and thank you to all of you.
Laura Lees thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
Fabulous experience with RA Bennetts. I dealt with India and Ellouise and both were always so friendly, cheerful, polite and helpful. Excellent customer services. Five stars.
Thank you Emma for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
Really pleased with the service received from RA Bennett Cheltenham. We sold our home after 2.5weeks on the market, and exchanged within 2 months. Leon was wonderful at communicating with us, keeping us up to date and leading the viewings of our home. Thank you for all of your support.
Thanks for the excellent 5* review Abi! Best wishes, Lucy, Customer Relations.
5/5
I wanted to find a new letting agent. Ellouise was particularly helpful, informative and efficient. India spoke to me by phone to introduce new tenant. All in all, smooth and seamless without any problems. I will use RA Bennett again.
Thank you for taking the time to share your experience and for your wonderful 5* review Alex! Kind regards, Lucy, Customer Relations.
5/5
Ellouise and India did a great job finding tenants for my mother’s flat. They kept me informed and updated on the viewings and helped us make a decision on which prospective tenants to choose. They have both been very professional and I would definitely recommend RA Bennett
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Jean! Kind regards, Lucy, Customer Relations.
5/5
A great team, all were extremely efficient and helpful. Lottie Milner especially did all she could to ensure we were fully informed to make a great "new home" decision. Thank you 😊 …
Christine, thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
1/5
Really disappointed messaged them on Zoopla regarding a property in Tweed Close and left them a voicemail today and heard nothing. If I was selling my property with them I would be extremely disappointed and having had this experience wouldn’t even consider them now. If I wanted to buy or sell a property I would wonder how responsive they would be. From my experience they aren’t!😔
Hello Tracy, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
1/5
Absolute nightmare to deal with
Absolute nightmare to deal with. After a year I am withdrawing my house from sale. Took months of chasing to take actions, and then unreachable. Clearly on buyers side, telling us to take lower offers and not take higher ones beacuse of their "systems". Horrible, horrible experience.
5/5
The agents were always available and so…
The agents were always available and so helpful. They made selling a house so easy and smooth. Can't fault this experience.
5/5
Thus far- happy with the experience in working with Natalie
Thus far we are very happy with the care and attention that Natalie from TaylorsCountrywide Oxford has provided. When faced in taking over the Agency of a flat with sever mould problems, which has been ignored for months by the previous Agency- Natalie jumped in to move things forward with the landlord and get things fixed. The problems are not fixed as of yet- so I am hopeful, but cautious in waiting for the problems to be fixed. She has been kind, attentive and understanding as we have worked with her. We are so very thankful to have an Agent who seems to care to take care of us at the renters and the landlord.
5/5
Very good service
Very good service, very good company, strongly recommend renting a property with them!
1/5
oxford - Absolutely useless and infuriating
Absolutely useless and infuriating - they feed you empty promises and lies constantly saying they have done what you asked and then you realise they actually never did - over and over again rinse and repeat - they will NEVER respond to your issues with the house you rented unless it is an emergency that will damage the house never mind that it is a risk to your health unless you literally ring them up every day multiple times for 2 whole infuriating months and then eventually maybe they will do something after you say you will put in a formal complaint but not after they tried to gaslight you first saying nothing is wrong
5/5
I have been really impressed with the service at RA Bennett, Rebecca has been extremely helpful and professional in helping me search for my next home. Understanding the requirements, providing additional information when required has really supported me finding my perfect place. I would definitely recommend Rebecca and the team at RA Bennett.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
Emma and the team in Stratford were brilliant from start to finish. They helped us sell our home and push things along through the process. They always respond and support with sound advice. Highly recommended.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
Exceptional Service. I cannot give a high enough rating for Emma and her team. Professional from the start. They have always been very polite and calming, even when things were a bit tough!!!. Emma worked tirelessly, even on her days off she was always there, she has been fantastic and gone over and above to get done before Christmas deadline. Thank you so much to you all. Happy New Year to you all.
Many thanks for your outstanding 5* review. Happy new year and best wishes, Lucy, Customer Relations.
5/5
Efficient friendly staff can’t fault the service I’ve received so far
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Stratford-on-Avon has the most, with 298 reviews rated 4.4 out of 5, followed by Cheltenham with 241.
The five RA Bennett & Partners offices, by town:
Yes. In The Trusted Agent 2026 awards, Worcester won Trusted Agent. At the ESTAS 2022 awards its branches won 1 Best in County award. The group and its branches also won ESTAS awards in three earlier years.
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