Trusted Agent profile

RA Bennett & Partners estate agents in Stratford-on-Avon, Cheltenham, Worcester and 2 more

4.3

★★★★★ Great

895 reviews across 5 offices and 2 platforms

RA Bennett & Partners has five offices, in Stratford-on-Avon, Cheltenham, Worcester, Evesham and Stroud. Together they have 895 reviews on two platforms, rated 4.3 out of 5 overall.

Google logo

4.7 / 5

742

Reviews on Google

All 5 offices

Trustpilot logo

153

Reviews on Trustpilot

All 5 offices

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Our offices

RA Bennett & Partners's five offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for RA Bennett & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

RA Bennett & Partners and its branches won ESTAS awards in four years, most recently 2022.

ESTAS winners in four years, the group and its branches: 2022, 2021, 2020, 2017.

ESTAS awards by year, 2022 to 2017

Source: ESTAS winners lists, as published, linked by year.

Latest reviews from every RA Bennett & Partners office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We bought a property through RA Bennett Worcester and can honestly say that Caroline was absolutely amazing. She kept us up to date every step of the way, she was professional, informative, caring and so supportive in those troublesome tense moments of house buying. I would thoroughly recommend RA Bennet and their staff for buying a flat and the tricky process of leasehold administration stress!! A special shout out to James also whose joy at us finding the right property was fabulous.I would absolutely recommend them as a superb estate agents

Shelley · 24 June 2024 · RA Bennett & Partners Worcester Sales

Agent replied · 22 October 2024

Thank you for sharing your wonderful experience with us, Shelley! We are thrilled to hear that Caroline and James provided you with exceptional service throughout the buying process. We appreciate your recommendation and are delighted that you found our team to be professional, informative, and supportive. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing RA Bennett Worcester!

5/5

Google

Looking for a bigger home for my family to accommodate us had been tough and problematic for quite sometime until I came across one that was being advertised for on zoopla by RA Bennett. I requested for a viewing and provided the details needed. On the day of viewing I came across a gentleman called Ethan. He assisted us throughout the viewing and we loved what we had seen and told him that we would like to apply for the house for rental. He gave us the forms to complete and we did complete them and submitted. Ethan has been of great help. He would call, email and communicated with us at each and every stage. He would update us which made us aware of what we were doing and what was needed at time. He has been really accommodating, patience and his customer service it was EXCEPTIONAL. Thank you to Shelly as well who would call us when Ethan was not in the office. Thank you to the whole great team at RA Bennett for making the whole process easy and calming and accommodating us. Ethan continued to check on us if we had settled in well as well. Well done Ethan and RA Bennett team and Thank you. I recommend RA Bennett all the way.

FAITH · 24 June 2024 · RA Bennett & Partners Worcester Sales

Agent replied · 22 October 2024

Hi Faith, thank you for sharing your positive experience with Ethan and our team at RA Bennett. We are delighted to hear that Ethan provided exceptional customer service and made the process easy for you. Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Very friendly and professional staff Ollie

Ollie, the agent who showed us around one of their rental properties, has been the most friendly and professional agent we’ve ever seen. He answered all my questions, including some difficult ones, beyond my expectation and helped us understand the property and the area better. He has made the whole viewing experience very enjoyable.

Lilin · 20 June 2024 · RA Bennett & Partners Evesham Sales

1/5

Trustpilot

Avoid!

If I could give less than 1 star I would. I would never rent from this or any other associated companies ever again and I wouldn't recommend them to anyone. The experience I had from the time my tenancy ended until I had my deposit partially returned was nothing short of farcical. Their lack of communication and unwillingness to help or address any of my concerns made the process of moving significantly more stressful than it needed to be. They were far more interested in money, they have no desire to provide a decent service for their tenants. I ended up losing a portion of my deposit for which was completely unnecessary cleaning purely due to the fact that I was given the run around from the day I moved out. Had I not reluctantly agreed this saga would still be ongoing and I wouldn't have had any of my money returned. They repeatedly lied about the reason for a sudden increase in this pricing, refused point blank to provide an invoice, refused to listen to any concerns I had and effectively refused to discuss anything until I threatened to seek legal advice. Only then did I receive a phone call. This person was unable give any reason or address any of my concerns, and could not tell me why I was unable to have any sort of invoice. They also lied that the landlord had contacted me when he had not. Even after agreeing to pay these (illegal) cleaning fees just so I could be done with the whole situation it still took a further email and telephone call to have my money returned. Absolute joke of an agency. Avoid at all costs. If you do happen to rent with them take photographs of everything because they will use any excuse under the sun to keep your money.

Jane · 28 May 2024 · RA Bennett & Partners Dursley

5/5

Google

Cannot fault Emma and her team, constantly going the extra mile to get our sale over the line. Emma goes above and beyond, for sure we will use her again.

Jack · 26 May 2024 · RA Bennett & Partners Stratford-Upon-Avon Sales

Agent replied · 23 October 2024

jack duggan many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Went into the office to register and Amy on the lettings team was extremely helpful in helping me find a property that is suitable for me. Great service provided, I would highly recommend.

Joshua · 26 May 2024 · RA Bennett & Partners Stratford-Upon-Avon Sales

Agent replied · 23 October 2024

Thank you for your kind words, Joshua! We are delighted to hear that Amy provided you with great service and helped you find a suitable property. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out.

5/5

Google

Just let my 1st property and chose RA Bennett to help me. They help explain what I needed to do in order to rent the property out and often check back to see how things were going . Once I had it ready they found a tenant for me within 10 days . All process was so smooth. Taylor and Freya were so helpful .

Jimmyboy's · 26 May 2024 · RA Bennett & Partners Stratford-Upon-Avon Sales

Agent replied · 23 October 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We are more than happy with the way RA Bennett have helped us to find new tennents Taylor has kept us informed all the way though. and found our Tennant very quickly we would be happy to recommend RA Bennett to everyone who is looking for a estate agent

Keith · 26 May 2024 · RA Bennett & Partners Stratford-Upon-Avon Sales

Agent replied · 23 October 2024

Many thanks Keith Houghton for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Last year we dealt with the sales manager at R A Bennetts Stratford branch and more recently Taylor Lang working in lettings. Both are highly professional whilst being very personable. We were really impressed at how efficient they were and would have 100% confidence in both renting and selling our house with them.

Carole · 26 May 2024 · RA Bennett & Partners Stratford-Upon-Avon Sales

Agent replied · 23 October 2024

Many thanks Carole Lomas for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I would like to express my gratitude to the RA Bennett team, especially Taylor and Freya, who have been very kind and helpful throughout. This is the second home arranged for me through RA Bennett and I am pleased to say that I am very satisfied so far. Hopefully I won't need to look for another home in the near future, if so, I will definitely be asking for RA Bennett's help. Highly recommend!

Krisztina · 26 May 2024 · RA Bennett & Partners Stratford-Upon-Avon Sales

Agent replied · 23 October 2024

Thank you for your kind words, Krisztina Bella Péntek! We are thrilled to hear that Taylor and Freya provided you with excellent service. We appreciate your loyalty and recommendation. If you ever need assistance in the future, we'll be here to help.

5/5

Google

Lovely experience with all of the team, especially Simeon. Great communication and really efficient. Would recommend to anyone.

Ella · 26 May 2024 · RA Bennett & Partners Cheltenham Sales

Agent replied · 23 October 2024

Thank you for your amazing 5* review and recommendation ella lewis. Best wishes, Lucy, Customer Relations.

5/5

Google

We had efficient and quick service when needing a probate valuation. Very polite and helpful staff (Simeon Axon)

Rachel · 26 May 2024 · RA Bennett & Partners Cheltenham Sales

Agent replied · 23 October 2024

Thank you for your excellent 5* review Rachel Reilly. Best wishes, Lucy, Customer Relations.

5/5

Google

I have to give a massive thank you to Ellouise and the team for the proactive and professionalism they have provided throughout the entire process of finding a new tenant for my property. The transition was smooth and stress free. I would thoroughly recommend RA Bennett to any Landlord 👏 …

Joanne · 26 May 2024 · RA Bennett & Partners Cheltenham Sales

Agent replied · 23 October 2024

Thank you Joanne Egan for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We moved into our property around three weeks ago now, so a review for India is much overdue. She was prompt to act throughout the process, checked in regularly with updates, offered additional products to us that could be useful and actually relevant including content insurance, but most importantly she was down to Earth and likeable. Thank you so much for making what can naturally be a stressful process so much smoother. And a special thanks and mention to Ellouise who supported, she was equally warm and helpful.

Emily · 26 May 2024 · RA Bennett & Partners Cheltenham Sales

Agent replied · 23 October 2024

Thank you for taking the time to share your positive experience with India and Ellouise! We are thrilled to hear that they provided excellent service and made your moving process smoother. We appreciate your kind words and look forward to assisting you in the future.

5/5

Google

Trying to find somewhere to rent for the first time was a lot harder than expected, especially being a young couple with a dog. Contacted R A Bennet and was amazed by the customer service that was provided. Within a month we had found the perfect home and everything went much more smoothly than expected. We dealt with a young women named Lotti who was absolutely amazing and an absolute credit to the company, she was extremely friendly and professional and took a lot of stress away from us. When it came time to collect the keys, a gentleman named Ethan helped us finalise any small details and paperwork and was an absolute pleasure to deal with. From someone who has spoke with many estate agents, this is by far the best company around and would 100% recommend if you are looking for somewhere. Thanks to the whole team for their hard work over the last month! Callum Morris

Ryan · 25 May 2024 · RA Bennett & Partners Worcester Sales

Agent replied · 22 October 2024

Dear Ryan and Callum, thank you for sharing your wonderful experience with us! We are thrilled to hear that Lotti and Ethan provided you with exceptional customer service and made your renting process smooth and stress-free. We appreciate your kind words and recommendation. Our team is dedicated to helping our clients find their perfect homes. Thank you for choosing R A Bennett Sales and Letting Agents Worcester. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

We bought a property through RA Bennett…

We bought a property through RA Bennett Worcester and can honestly say that Caroline was absolutely amazing. She kept us up to date every step of the way, she was professional, informative, caring and so supportive in those troublesome tense moments of house buying. I would thoroughly recommend RA Bennet and their staff for buying a flat and the tricky process of leasehold administration stress!! A special shout out to James also whose joy at us finding the right property was fabulous.

Shelley · 22 May 2024 · RA Bennett & Partners Evesham Sales

1/5

Trustpilot

Be careful with them

Be careful with them. RA Bennett Stratford-upon-Avon promise everything and once you sign they don't deliver. I rented a house (for thousands), bathroom was leaking, toilet downstairs as well. Windows in a very bad condition, wind blew through the house. Cracked bathroom floor, hot water in the toilet, not working door handles and locks! They agreed to fix everything before moving in. Some they did AFTER moving in (bathroom leak) others they never did (windows, cracked floor in bathroom, hot water toilet, extractor fan, downstairs toilet, etc). Their maintenance company doesn't reply for months, then talk to you in a very unprofessional manner. We moved in in the beginning of May, after chasing them for 8 month to fix the above issues, they wanted to come and fix the windows and the bathroom right after Christmas on the 27th December. Of course we said that it's not a good time. Then they used this against us saying we're not cooperating. Again in a very unprofessional manner. We wanted to leave early because of these issues, they threatened with court. Despite all of this we paid the full rent always in time for the whole year. We moved out after one year, left the house in cleaner and in a better shape than when we moved in. Yet they're claiming £470 for cleaning and redecoration. Absolutely disgusting.

Jozsef · 21 May 2024 · RA Bennett & Partners Evesham Sales

1/5

Trustpilot

This is the most incompetent and…

This is the most incompetent and unethical agent I have ever dealt with - after 3 months I still have not received my deposit back and they sent a million pictures of “dirt” from a room I never rented… no response when I said this was not my room… no sign of my money. If any problems with the house they will not respond either when I was renting. Terrible

Rox · 16 May 2024 · RA Bennett & Partners Dursley

1/5

Trustpilot

Do not let/ sell with this company…

Do not let/ sell with this company absolute joke. They have let a property next to me. They hired a gardener who destroyed the boundary between houses, have been chasing them for weeks to have it fixed only to be told I need to chase the gardener They hired. The ignore every email. Also left there tenants with young children without water in the property for days. Rude staff.

Carol · 15 May 2024 · RA Bennett & Partners Dursley

5/5

Google

Working with RA Bennett has been a truly positive experience from start to finish. India demonstrated exceptional professionalism, attentiveness, and efficiency throughout the entire letting process. She gave valuable guidance when uncertain and provided support every step of the way. Her dedication to customer satisfaction and commitment to excellence was amazing and set her apart.

T · 15 May 2024 · RA Bennett & Partners Cheltenham Sales

Agent replied · 11 December 2024

Thank you for your glowing 5* review Tayo Roberts. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Typical lying horrors

I won’t say which dump we had to deal with but they have to be the worst one, I have ever dealt with. Suffice to say they’ll do everything to get you to sign, and then after that, surprise surprise, flats not finished with essential work, then they state ‘well we don’t have to because you didn’t ask’ and then ‘well you’re signed now’ Also, they use questionable credit agencies to do checks as well that also ultimate people half way through applications to pay off debts that they are already paying, otherwise you can’t buy or rent. Genuinely couldn’t make this up! Absolutely shocking and not one f___ given by them. Audacity is the only word I’d use to describe them. Sadly this is that state of the UK now. No one cares at the top, so that filters down. Genuinely regret choosing them

Real · 2 May 2024 · RA Bennett & Partners Evesham Sales

5/5

Google

Taylor, Freya and the team gave a great delivery of service assisting with my recent move. Everything was explained, all questions were answered and from what I understand it was seamless on their end too. Would use RA Bennetts again based on this service.

Reginald · 26 April 2024 · RA Bennett & Partners Stratford-Upon-Avon Sales

Agent replied · 23 October 2024

Hi Reginald, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care

5/5

Google

We have recently rented a property with RA Bennet, we have dealt with Taylor and Freya, both of whom have been incredibly helpful and ensured the process has gone smoothly for us. As a renter for 10+ years would highly recommend RA Bennett for excellent customer service without feeling pushy etc as some estate agents can.

Penelope · 26 April 2024 · RA Bennett & Partners Stratford-Upon-Avon Sales

Agent replied · 23 October 2024

Penelope Halling thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about RA Bennett & Partners

Which RA Bennett & Partners office has the most reviews?

Stratford-on-Avon has the most, with 298 reviews rated 4.4 out of 5, followed by Cheltenham with 241.

Where are the RA Bennett & Partners offices?

The five RA Bennett & Partners offices, by town:

  • Cheltenham: 7-9 Bath Road, Cheltenham, GL53 7HG, GL53 7HG
  • Evesham: 21 Vine Street, Evesham, WR11 4RL, WR11 4RL
  • Stratford-on-Avon: 46 Sheep Street, Stratford-Upon-Avon, CV37 6EE, Stratford-on-Avon, CV37 6EE
  • Stroud: Waterloo House 7 Long Street, Dursley, GL11 4HL, Stroud, GL11 4HL
  • Worcester: 65 Foregate Street, Worcester, WR1 1DX, WR1 1DX
Has RA Bennett & Partners won any awards?

Yes. In The Trusted Agent 2026 awards, Worcester won Trusted Agent. At the ESTAS 2022 awards its branches won 1 Best in County award. The group and its branches also won ESTAS awards in three earlier years.

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