Trusted Agent profile
★★★★★
895 reviews across 5 offices and 2 platforms
RA Bennett & Partners has five offices, in Stratford-on-Avon, Cheltenham, Worcester, Evesham and Stroud. Together they have 895 reviews on two platforms, rated 4.3 out of 5 overall.
RA Bennett & Partners's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleEmma and her team are the most proactive and helpful agency we have ever used and we have used a few in our time. Very professional. We would definitely recommend them.
Thank you Ian for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleBought and Sold with RA Bennett. Excellent service on both aspects. Absolutely incredible service from start to finish. Nothing was too much trouble. They kept in constant communication with me, answered all my queries and kept the process moving along to Completion. Special mention to Emma, Lauren and Becca, Thank you for everything.
Thank you for your terrific 5* review and thank you for your kind words Kerry. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe as a family, cannot thank Emma and her team at RA Bennett (Stratford Upon Avon) enough. Their professionalism, efficiency and empathy made a very daunting task, so easy. My late fathers property was marketed within 5 working days from instruction, we had 6 viewings within a few days, received 4 offers and completion within 11 weeks. Emma and her team provided weekly updates, always returned my telephone calls, lots of reassurance and nothing was too much trouble. Keep doing what you do ladies, you are a credit to the industry.
Thanks for the wonderful 5* review and thanks for your kind words Sara! Best wishes, Lucy, Customer Relations.
5/5
GoogleA fantastic fast move around for myself with no issues . Couldn’t have done it without the two superstars Ellouise and Terri a big THANKYOU to both of you
Thank you for taking the time to leave us your 5* review Kenzie! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
2/5
GooglePoor service very unprofessional better estate agents in Worcester lack of communication or late communication
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleHandled with a lot of care and consideration, gave time and energy into making sure everything was okay. Jack and Lotti help make it feel very personal, which made the transition from not renting to renting feel very natural.
Thank you for your 5* review Matthew. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotAVOID AT ALL COSTS
I would have given a zero star rating but it would only allow 1 star. Avoid at all cost. I would never recommend this company along with Jjl interiors Ltd landlords to anyone. The communication from the both of them is extremely shocking. I rented out a property which seemed to be all good. However, once moved in, there was problem after problem. Which every problem was reported back to them as things needs repairing. From leaks in the roof, sewer drain backing up into the toilet and sink, rats running around, mould growing up the side of the wall in the kitchen, no fascia on the outside wall where the rats were getting in. these were main things that I reported starting back in July 2023, in which I had to chase them up constant to try and get these sorted as these are something that should be a big priority. Upon emails and phones calls that were sent, still nothing was done. They eventually got someone to come out after months, to look at the roof and done a horrendous job as the roof still leaked. They were supposed to put the fascia on but left it on the floor in the garden. I sent a picture of the rats to them and still done nothing. The sewer drain kept backing up and flooding the garden with sewage which backed up coming back up into the toilet. I reported the drain in the November and nothing got done. With the rain pours that we had did not help with it at all. There were so many other minor problems that I had yet to report such as the front door dropped so it was difficult to lock/unlock, no seal in the living room window so you can see outside, the living room light and dining room light were wired wrong as one switch did not work and the other would turn both of them on and off at the same time, when the gas had an inspection the engineer said that it was earthed wrong, I could go on with so many other issues but I didn’t get around to reporting them due to trying to get the other issues sorted. The communication is shocking. June this year I had a contractor come out to look at the roof after months of reporting that roof still leaks, he came and didn’t do anything because he said that whoever patched it up did a really bad job that the whole roof needs replacing. This was the last straw and managed to end my agreement. Now on the next problem, the tenancy ended at the beginning of July last month and now the landlord has the audacity to deduct money off my deposit for cleaning deductions, which I had left the property in high standard and clean which I have photos and videos to prove how I left it. He is only giving me just over half of my deposit back. And I’m still trying to get any of my deposit back and now trying to get an answer from the agency and landlord seem impossible. The stress that the agency and landlord have put me through since I moved in has been awful. They made the house look nice etc until you move in and see the close ups which turn out to be horrible patched up work. I just want my deposit back and be on my way but they cant even seem to do that. Considering they have a 90 day period where they hold your deposit for, they don’t seem to be in any rush giving it back. I will be taking this further as I haven’t heard anything back yet again and have none of my deposit back!
1/5
TrustpilotXenophobic rude liars
Xenophobic rude liars. After respectfully contacting them because we were interested in a property advertised on rightmove, Oliver replied to us asking for salary references and additional information, we provided all the necessary details and he said that they’re waiting for the tenant’s confirmation to organise a viewing. Few days have passed and we still hadn’t heard anything from them so I decided to call them and ask if there’s any progress - I just said my name and he hung up. I really hope that their white privileged *** go bankrupt.
5/5
TrustpilotJoe Ashton
Joe Ashton - Stevenage base.From the first viewing to exchanging and completing Joe was amazing. He constantly was chasing unanswered questions from other companies ensuring we had the correct answers in a quick time. He was ALWAYS contactable and able to answer our questions, making our first house buy so much easier. He was thorough one our first house viewing showing us each room and able to answer all questions we had in such detail. 10/10.Thank you again Joe for making our first house purchase such a great experience!
5/5
GoogleRating only, no written review.
Leire thanks for your 5* review.
5/5
GoogleRating only, no written review.
Thanks Jo for your 5* review.
5/5
GoogleExcellent service from Becca she has been very helpful and informative. We are sure the same service will be carried out throughout the process
Thank you for your terrific 5* review Kevin. Best wishes, Lucy, Customer Relations.
5/5
GoogleI am in the beginning process of buying a flat with RA Bennett and I have been so impressed with Becca's willingness to help, prompt replies, and overall friendly attitude! I look forward to moving to the area! :)
Thank you for your excellent 5* review and kind words of our dedicated team Midori Nakatsu. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have been so impressed by the service at RA Bennett's in Stratford. All staff are professional and friendly, communication is efficient and the whole process of buying and selling has been made very easy for us. We'd have no hesitation in recommending these agents!
Many thanks for the fantastic recommendation and 5* review Katie. Kind regards, Lucy, Customer Relations.
5/5
GoogleI had a very lovely experience with RA Bennett purchasing my first property (stratford-upon-Avon branch) I dealt mainly with a Lauren Osbourne and Becca from this branch. Both were incredibly lovely so well informed and really personal in their approach with me. They guided me throughout the whole process and were always available if I had questions. The turn around was very quick which was what we were hoping for and the team really supported us from start to finish. I cannot recommend them highly enough.
Thanks for the wonderful 5* review and recommendation Aoife! Best wishes, Lucy, Customer Relations.
5/5
GoogleHad 10/10 service from Terri Chapman - excellent customer service and very knowledgeable - highly recommend.
Many thanks for your marvellous 5* review and recommendation Peter. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently dealt with Terri & Ellouise in the Lettings team and RA Bennett were definitely the most helpful agent whilst assisting with my search. Would definitely recommend them to anyone looking to move :)
Thank you for your terrific 5* review and recommendation Harlee. Best wishes, Lucy, Customer Relations.
5/5
GoogleEthan and Lottie were a huge help in securing our latest rental property, they were always friendly and prompt with responses and kept us in the loop as much as possible. We even received a welcome package on arrival with some great offers, would highly recommend!
Many thanks for the fantastic recommendation and 5* review Josh. Kind regards, Lucy, Customer Relations.
5/5
GoogleEthan has been extremely helpful in assisting us with securing our first rental home together. It has been a really smooth process from start to finish with RA Bennett as they have really helped take the pressure off us. Thanks again!
Thank you for taking the time to leave us this amazing 5* review Catalana. Kind regards Lucy, Customer Relations.
5/5
GoogleHad such a good experience with these estate agents. All of them are so lovely, highly competent and made sure our move went as smoothly as possible. Big thankyou to Lottie, Ethan especially and we mainly dealt with them and they were amazing! I definitely recommend them not only are they good estate agents they are good people!
Thank you for taking the time to leave us this great 5* review and recommendation Saraiya. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotRA Bennett Leamington Spa with Rachel…
RA Bennett Leamington Spa with Rachel as manager As a tenant that was living in a house being sold by you, please carry out some staff training: * DONT forget to actually get keys to access the house you are about to have an Open Day on * DONT send your staff to hold an open day if they are too poorly to be there. My neighbours witnessed this. * DO remove your shoes after entering the muddy garden and walking through the house, especially when it’s been requested numerous times. * DO leave the house as you found it - shut the cupboards and freezer your viewers have looked at so pets don’t stray and food isn’t compromised. * DONT insult the tenants belongings. Especially when they belong to a father who died only a year prior and their 14 year old daughter hears that comment. * DONT gas light the tenant by pretending to have “tried to call, tried to email and “tried to leave a voicemail” simply because you forgot to tell them viewings were cancelled * DO pay attention to detail especially when a mistake is kindly pointed out to you. I never knew in the 17 years I lived there my garage floated in mid air on the first floor. * DONT push the tenant by telling them you are “being patient” with them, especially when they could have used their tenants rights and refused you entry completely. * DONT forget when you are dealing with a tenant that’s leaving a property due to a no fault eviction, that they could rent from you. * DO learn to have some compassion. You do run a business yes, but your clients are people.
5/5
GoogleI recently had the pleasure of working with RA Bennett and their outstanding agent, Taylor. I must say, the service I received exceeded all my expectations. From the very first interaction, Taylor demonstrated exceptional professionalism and a genuine willingness to assist. What truly stood out was the friendly and approachable manner in which Taylor conducted every interaction. They were always available to answer my questions, no matter how small, and went above and beyond to ensure I was comfortable throughout the entire process. Their customer service is top-notch, always patient and attentive, making me feel valued as a client.I highly recommend RA Bennett and especially Taylor for anyone looking for a seamless and pleasant rental experience. Their dedication to providing excellent service and their friendly demeanor make them a standout in the real estate industry. Thank you, Taylor, for making this such a positive experience!
Hi Nimani Amarakeerthi, thank you for sharing your wonderful experience with Taylor at RA Bennett. We are thrilled to hear about the exceptional service you received and how Taylor went above and beyond to assist you. Your recommendation means a lot to us. Thank you for choosing RA Bennett! Kind regards, Lucy, Customer Relations.
5/5
GoogleRA Bennett have been amazing, they sold my property within a couple of months. We had some issues along the way and their staff Neal & Keeley were both very supportive and worked things through with me every step of the way, with great communication between me and the person who went onto purchase my property! Thank you so much!
Emily many thanks for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you Ethan for the great and professional service that was outstanding. We moved in well and keep it up.
Steven, many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for RA Bennett & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
RA Bennett & Partners and its branches won ESTAS awards in four years, most recently 2022.
ESTAS winners in four years, the group and its branches: 2017, 2020, 2021, 2022.
ESTAS awards by year, 2017 to 20222022 1 Best in County ESTAS 2022 winners
2021 1 Bronze and 1 Best in County across two branches ESTAS 2021 winners
2020 1 Best in County ESTAS 2020 winners
2017 1 Top 3 and 1 Best in County ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
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Stratford-on-Avon has the most, with 298 reviews rated 4.4 out of 5, followed by Cheltenham with 241.
The five RA Bennett & Partners offices, by town:
Yes. In The Trusted Agent 2026 awards, Worcester won Trusted Agent. At the ESTAS 2022 awards its branches won 1 Best in County award. The group and its branches have also won 5 other industry awards since 2017.
