Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleMany Thanks to Claire and Luke for selling our house in a short space of time also for your attention to detail and for being extremely Professional. Good quality and good value.
Lin · 12 June 2021 · R. A. Bennett & Partners Warwick
Agent replied · 11 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleFrom the outset from valuation to completion Ian, Claire and Luke kept me informed at every stage. Professional and courteous, during a difficult year not only with covid restrictions ( mother in care home with dementia)and selling her property, this agency was the only one to follow up my initial enquiry during lockdown and were proactive in getting it on the market as soon as possible after lockdown. Marketing was great, plenty of good photos and thorough write up.PositiveResponsiveness, Quality, Professionalism, Value
Suzanne · 12 June 2021 · R. A. Bennett & Partners Warwick
Agent replied · 11 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleLuke, Claire and Ian were great, they did everything they said they would do and keep us well informed all the way through selling our property and buying another. They made the process very stress free and easy. They always responded to phone calls and emails and it was obvious they updated each other. We never had to chase them and they were a pleasure to deal with. I would 100% recommend them and we will use them again without doubt. We have used a different estate agent in the recent past and they were everything you would not want! The guys from Warwick restored our faith in estate agents!PositiveResponsiveness, Quality, Professionalism
Kim · 12 June 2021 · R. A. Bennett & Partners Warwick
Agent replied · 11 June 2024
Thank you for your brilliant 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleR A Bennet and more specifically Sophie and Will were excellent at handling our move up-to the area from London. We needed to move quickly and we found the service to be highly professional and pertinent unlike some of their competitors.
James · 12 June 2021 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Hi James. Thank you for your brilliant 5* review. I will be sure to pass your comments on to the branch. Best Wishes, Amy
★★★★★ 4/5
GoogleAs first time buyers, we were happy with the service, but there were some niggles that could have made the process smoother. Overall though, Rachel was very quick to respond and as helpful as possible during this time. Would recommend
Gemma · 12 June 2021 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRachel, Gemma and the rest of the fantastic R A Bennett sales team kept us informed and oiled the communication wheels between all parties.
To ensure everyone was up to speed and our complex, long chain move was completed efficiently and in a timely matter. Thanks again for all your efforts!!PositiveResponsiveness, Professionalism
Danny · 12 June 2021 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Thank you for the amazing 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe viewed a lovely property to rent on a Wednesday in November and submitted our application that day. We then went through the lettings process and after being accepted we were able to pick up the keys the following Friday!
Great experience from the initial phone call to book a viewing, through to help with setting up Services and Council Tax once we'd moved in
Matt · 12 June 2021 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI've used the team at R A Bennetts for over 4 years now and they have always been excellent, superb customer service and very competitively priced at all times, fully recommend them, great bunch of professional people. Aimee and Sophie were particularly helpful in me letting out my house recently. Thanks again.
Jim · 12 June 2021 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Hello, thank you very much for this great review and recommendation. The R. A. Bennett & Partners in Leamington Spa are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. Kind Regards, Sarah
★★★★★ 5/5
GoogleSophie and Aimee have been very friendly and responsive to any queries I had regarding my move to a rental property. The team has made the whole experience just a little less stressful for me and, unlike other agencies I've been with, they didn't make me feel like just another transaction through the process. Thank you!
Aitana · 12 June 2021 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
★★★★★ 1/5
GoogleWe had the most awful experience with the Leamington Spa branch. Moving is stressful enough and these guys make sure it’s not any easier.
Had no hot water due to a boiler fault. After numerous phone calls (if agent looking after your particular property is not in the office noone else will help you) and snotty emails from the property managers I had to actually go into their office to get it sorted.
Their manager is a horrible man with an attitude problem, not making it any easier for someone who has to shower in freezing cold water in January. Way to go.
On top of that we have been overcharged for first month’s rent. Agent assured it will go back to my bank, but after chasing said it will be deducted from next month’s rent instead.
Contractors that they employ are utterly useless. Took over a month and 4 trips to fix broken shower. Broken cold tap took 2 attempts to fix too.
Not to mention when you move in you automatically get switched to Spark Energy - also a company full of incompetent staff. They sign you up on the most expensive energy plan & it takes around 3 weeks to switch to a new provider. So you will have 3 weeks worth of energy at extortionate rates. BEWARE!
So please if you can avoid these guys - make sure you do so and save yourself the stress.
Polina · 12 June 2021 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleWhat a delightful team! This was the first time I’ve used an estate agent for my rental and I was apprehensive. Aimee Lindsey, Sophie Iacovides, Gabrielle Argue and William Burden were all super knowledgable, helpful and took the stress out of it all - an absolute pleasure to deal with, tremendously efficient and very patient with all my questions. I would absolutely recommend RA Bennet and this superb team.
Sukhy · 12 June 2021 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI worked closely with the Team in the Leamington branch during my purchase from one of their Sellers. They were incredibly professional and helpful, even though I was not their direct client. They worked seamlessly with both my Solicitor and Mortgage advisor and took the stress out of what is normally a very stressful process - Thank you!PositiveResponsiveness, Quality, Professionalism
Chris · 12 June 2021 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Many thanks for your fantastic 5* review! Best wishes Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have had great experience with R A Bennett. Despite the complexity of looking after a property from abroad, the service provided by the lettings team made it feel effortless in many aspects. I would highly recommend R A Bennett to anyone who is looking to let a property.PositiveResponsiveness, Quality, Professionalism
William · 12 June 2021 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleR A Bennett have been brilliant from day one! Even early on when I was booking viewings they were the only estate agents to ask me questions about what I was looking for as a tenant. Throughout the process, Sophie and Aimee have been so helpful, professional and friendly. Would absolutely recommend!PositiveResponsiveness, Professionalism
Ellis · 12 June 2021 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe Used R.A. Bennett to let and fully manage our property in Leamington.
They have been excellent at the letting process and we had a tenant within 2 weeks of advertising the property.
The fully managed service has been very efficient and they have dealt with all the issues the tenant had very professionally.PositiveProfessionalism
Dave · 12 June 2021 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe used Rachel and the team for our sale after the first estate agent failed to find a buyer. From the first contact, Rachel and the team were excellent. Set realistic expectations, kept us up to date at all times and chased ensured all involved were chased/updated accordingly. For what was a stressful situation, Rachel and the team made it that bit easier. A massive thank you and would definitely recommend.PositiveResponsiveness, Professionalism, Value
Ray · 12 June 2021 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleWe live overseas and had to depend upon R A Bennett taking care of the sale of our property in Leamington Spa. From the outset they were extremely helpful and professional and took care of many issues relating to the property which they were not obliged to do under the terms of our agreement. The staff were all incredibly efficient and prompt in responding to any communications and even took responsibility for checking the vacant property every week on our behalf. They really did reduce the anxiety and stress - selling the property when we lived overseas would have been much more difficult without their excellent help, support, reassurance and constant feedback.
I would not hesitate to recommend R.A. Bennett in Leamington Spa to any potential sellers/buyers of property. The provide a first class service and excellent customer care.
Rosemary · 12 June 2021 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotChloe is responsive and efficient
Chloe is responsive and efficient. Far better than any other agent I have dealt with at any other agency. Most agencies have closed during covid and don’t bother returning calls!
Claire · 28 January 2021 · R. A. Bennett & Partners Leamington Spa
★★★★★ 5/5
GoogleSophie Harkness did an incredible job with her presentation and the amount of effort that was employed. Her customer skills were superb and should be applauded for that. Trying to find a place during the Covid world we are experiencing is not easy especially when you are overseas and can not actually visit the place.She was punctual ,attentive and courteous.Her company are incredibly lucky to have someone with that much enthusiasm and professionalism.
Sent from my iPadPositiveResponsiveness, Quality, Professionalism, Value
Gary · 9 January 2021 · R. A. Bennett & Partners Cheltenham
Agent replied · 15 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI dealt with Michael and I have to say he went above and beyond to secure a rental property for me and my dog at short notice. I was overseas at the time and trying to get home amidst pandemic rules and regulations and time was of the essence. Michael’s communication was excellent. I was kept informed the whole time as to where we were at in the process and how he was expediting matters. Michael was professional and friendly and sought to reassure me constantly that he would do everything possible to make things happen in the timeframe we had. It was lovely to deal with someone who genuinely cares about meeting the needs of their clients.PositiveResponsiveness, Quality, Professionalism, Value
Maggie · 24 December 2020 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Thank you Maggie for your wonderful 5* review and comments. Best wishes Lucy, Customer Relations.
★★★★★ 5/5
GoogleEmma and Russell have been extremely supportive both before, during and after our sales.
What we really appreciated is that they really know the marketplace and worked tirelessly, often after normal hours to see both our sales through to finalisation.
Emma's tenacity is a credit to R A Bennett and we have no hesitation in fully endorsing them as excellent Estate Agents.PositiveResponsiveness, Quality, Professionalism
Colin · 9 December 2020 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
★★★★★ 1/5
TrustpilotLandlords find another managing and letting agent
I have been a Landlord for over 25 years and my experience with R A Bennett as managing and letting agents has been very disappointing. They are not very responsive to emails and seem to have too many people handling different aspects of the end to end process. They have arranged for repairs where they have not chosen the best contractors so that same work or repair has been done multiple times. The last two tenants they found were awful and I am required to spend thousands in repairs and redecorating costs.
Mr · 29 October 2020 · R. A. Bennett & Partners Leamington Spa
★★★★★ 1/5
TrustpilotTheir representative turned up to value…
Their representative turned up to value my property and didn’t appear to have any knowledge of the area and properties in it. She actually asked me what I thought my property was worth then proceeded to give me a very low valuation without even looking at the outside area.Very unprofessional in my opinion.
Oliver · 4 September 2020 · R. A. Bennett & Partners Leamington Spa
★★★★★ 5/5
GoogleVery happy with the service provided. Branch manager extremely helpful.PositiveResponsiveness, Professionalism
Dominika · 26 August 2020 · R. A. Bennett & Partners Worcester
Agent replied · 20 June 2024
Thank you for your 5* review and kind comments. Best wishes, Scott @ Customer Relations
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