R A Bennett and Partners Worcester reviews

★★★★★ 5/5

Google

So, first time buyer. First time doing all this malarkey. Caroline Preston - Words won't do justice to how much she's helped me in this, had some faff from other company's that get involved with the purchase of a house (won't name names) But Caroline has been a women of her word, called me, emailed me early morning late nights and has just been an absolute legend, 10/10 if you're buying or selling, Caroline's your lady! Thank you again Caroline :)

Daniel · 23 August 2025

★★★★★ 1/5

Trustpilot

Charged for tenant responsibilities

I am a landlord that was charged for a fuse replacement on an extractor hood in my property when this was the responsibility of the tenant. After many emails and incompetent responses from various managers, I have decided to write this review. Do not trust these incompetent managers, who are only on commission. There was one manager who agreed with me that the cost should have been with the tenant, but could not do anything about it. The contractor they used lied about the wiring, but as I work with electrics, I know what to ask.

Mike · 22 April 2026

★★★★★ 5/5

Google

Jordan and Caroline were great from start to finish when purchasing my first home, from viewings to completion. Nothing was to much trouble and always kept in contact.

Chloe · 16 March 2026

★★★★★ 5/5

Google

Quick and efficient service, Oliver was great. We’ve not moved into our property yet, so there is more to be done, however so far so good

Sophie · 16 March 2026

★★★★★ 5/5

Google

Review for Oliver Cook, Lettings Negotiator Our experience with Oliver during the initial stages has been really lovely. He’s been kind, patient, and easy to speak to, which has made the process feel much less stressful. He’s kept us informed and taken the time to explain things clearly, and his supportive approach has been greatly appreciated. We’ve felt very well looked after so far and are grateful for his help at this early stage.

Reshma · 16 February 2026

★★★★★ 5/5

Google

Lotti was so so helpful moving us into our house. There were lots of unexpected hold ups on our end and she dealt with them amazingly and calmly which really helped in such a stressful time. We got the keys exactly on our move in date even though it didn’t look very promising for a while. So friendly and quick to respond, I owe them a big thank you.

Jessica · 11 October 2024

★★★★★ 5/5

Google

We recently bought a house through R A Bennett’s and had a very positive experience. The whole team were super helpful. Jordan and Caroline have been so helpful, accommodating second viewings and keeping us up to date with how things were progressing in the chain. The weekly updates from Caroline were brilliant and helped put us at ease that things were progressing in the right direction. Thank you!

Emily · 18 August 2024

★★★★★ 5/5

Google

Caroline Preston and James Turner are an absolute credit too R A Bennett branch at Worcester. They went so far above and beyond to keep me updated and always called me back if I had to leave a message. They were always friendly, very knowledgable and unfailingly efficient I cannot recommend their work highly enough. This was my first time purchasing a property through R A Bennetts but it wont be my last as they will be my first choice to contact thanks to Caroline and James. Thank you both so very much Lynne Bowen

L · 23 December 2023

★★★★★ 5/5

Google

Fantastic! Dean Russell is an amazing Mortgage Advisor, he explained everything very clearly and was patient with all our questions as first time buyers. Dean has a natural ability to put you at ease whilst taking you through the process and ensuring everything is understood. Thank you so much!

Rozhanna · 12 April 2025

★★★★★ 5/5

Google

Brilliant experience with R A Bennett. Especially Oliver, he went above and beyond for us! Nothing was ever a problem & always came back to us with an answer. Would definitely recommend them! By fwr the best lettings agents I've used! Thanks once again Oliver!

Nikkola · 20 May 2025

★★★★★ 5/5

Trustpilot

Broadway Branch - Excellence in Professionalism and Knowledge

We currently live approx. 1.5 hours away from Broadway and wish to find our forever home there, or the surrounding villages. We firstly booked and attended an appointment with their in-house mortgage broker (see separate feedback). We were then introduced to one of the teams sales negotiators, Isabella Ritchie, to discuss our property requirements and current availability of properties. "WOW" is the first word that comes to mind. Isabella's professionalism is second to none. She actively listened to our wants and needs asking us questions to help narrow down our search. Her knowledge of the different areas was fantastic, off the top of her head knowing if there was a village shop, pub, church etc. and where the nearest town for larger shops was located (including miles/travel time). Isabella's personality is very calming, friendly and helpful, you immediately know you are in good hands. Her work ethic shines through and she has already telephoned since our meeting on Saturday with new properties she believes would suit our needs. Isabella is a true asset to the Broadway team and they are very lucky to have her.

Jessica · 10 April 2025

★★★★★ 5/5

Google

Writing a 5 star review for a company who I didn't end up even renting with should hopefully indicate how I felt the service was?! I dealt with Lottie and cannot recommend her enough, friendly, extremely helpful and really took on board exactly what I was looking for. The rental market is crazy at the moment but she gave weekly check in calls to see how my search was going and to give me the heads up on properties that may be available soon too. As it was, I managed to secure a property with another agent (right time, right place kind of luck) but would not hesitate to call R A Bennett in future. Fantastic customer service.

Beccie · 24 September 2023

★★★★★ 5/5

Google

Charlotte Milner of R A Bennetts is an outstanding letting Agent. I recently found myself quite unexpectedly in need of a new home to rent and as a retiree who has managed my finances to be the most tax efficient my situation is complex. Where many people would have simply said it was to difficult she understood the difficulty and with knowledge, skill, patience and professionalism negotiated with the Landlord and the credit agency to make a deal enabling me to secure a new home. Through a long working life I can honestly say she stand head and shoulders above almost everyone I have worked with or employed, she has been calm and confident and kept me fully in informed all the way and with great skill produced the perfect outcome. She is a absolute credit to the branch at Worcester. Thank you Lotti Peter Spice

Peter · 25 August 2023

★★★★★ 5/5

Google

Caroline and the team have been an absolute pleasure to work with in selling my Mums house. When my first sale fell through at the last minute they had another buyer lined up within 24 hours and have been brilliant in keeping in touch with me all the way to completion. I used the solicitors linked to the agency as well which proved to be another excellent decision as they have also been great. I would have no hesitation in recommending them both to anyone.

Lucy · 21 June 2023

★★★★★ 5/5

Trustpilot

BRILLIANT and DEDICATED

I can't fault R A Bennetts Broadway we have received a super professional, polite and excellent service from the team. We originally went on with an online agent, big mistake. After having met Amelia at Bennetts and giving her a run for her money with questions as to why should we engage you, we were highly satisfied with all her answers and have been absolutely delighted and reassured as to the support the whole team provide. Straight talk and a passion for selling dedicated to the buyer. This team are on it, did all my viewings and maintained a highly professional calm approach. Joe was great with viewings, friendly, professional, cheerful and provided regular weekly feedback to us on how our property was doing and made suggestions for keeping it fresh. Always obliging. And finally Emily has been brilliant in conducting the viewings also, calm and professional at all times, Emily has facilitated getting us over the final hurdle from the initial offer, to keeping us efficiently informed every step of the way and being the liaison between us, the buyer and the solicitors without delay. Truly brilliant and knowledgeable. I thoroughly recommend the Broadway team and I have previously been an advocate of online selling before but not now, this team really have earnt their fee. They work hard, are driven, down to earth and very nice people. Thank you for everything you have been AMAZING!

P · 10 February 2025

★★★★★ 5/5

Trustpilot

Excellent experience with RA Bennet in Broadway

Excellent experience with RA Bennet in Broadway. Amelia, Emily and Isabella were always extremely helpful and responsive. Amelia has been especially helpful and kind working with my elderly Gran to sell her house as she has moved into a home. Thanks All!

Emma · 27 February 2026

★★★★★ 5/5

Google

Josh Parrott - the most personable and down to earth estate agent I’ve come across in Worcester. Really kind and patient with my son as we house viewed. And honest about properties (in a good way). Thanks Josh!!

Beth · 16 February 2026

★★★★★ 5/5

Google

Jack and Lotti were amazing in helping me find my future home. Couldn’t recommend them enough if you’re in need of a very quick turnover

Alex · 23 August 2025

★★★★★ 5/5

Google

I am totally delighted with the service that I received. The professionalism was impeccable. Particularly Jordan who was extremely professional and very helpful.

Raymond · 8 September 2025

★★★★★ 5/5

Trustpilot

Simply the best!!

Firstly, we must thank the Broadway office for everything they did for us from our first viewing until completion day. Amelia is very professional and also extremely knowledgeable. Affable and friendly she navigated us through some potentially difficult situations. Supported by Emily ( very supportive and Joe, Amelia has created a great team who will be there for you Whenever needed. We cannot recommend them highly enough. Thank you for everything you did for us, we are very grateful. Gavin and Tracey Morris

Gavin · 29 September 2024

★★★★★ 5/5

Google

Eve has been brilliant from start to finish, she has always kept us up to date and made the purchasing process as stress free as it could be even considering how busy they have been during these times. Also a little mention to Caroline and a thank you for always being so friendly and helpful when ive spoken to her over the phone, it goes such a long way and we would not hestitate to use your agents in the future (hopefully not too soon as we want ro enjoy our new house)PositiveResponsiveness, Professionalism, Value

E · 21 June 2022

★★★★★ 5/5

Google

Oliver was just brilliant - in every single way. Pleasant, professional, courteous, an excellent communicator and reliable at all times. I was acting on behalf of my extended family, who needed a rental property, that allowed pets, for when they relocate to the UK from South Africa, in a few weeks time. I met considerable negativity from other agents - partly due to the shortage of rental properties, especially one where the landlord will accept pets, also a view that they could not agree a letting until they had met potential tenants face to face. Oliver was outstanding - patiently sorting through any issues that arose from my family being out of the country. I am enormously grateful to him - having a new home for my family to move straight into is not just life changing for them - but enhancing too. Thank you Oliver - you are a real star!

Jane · 21 June 2022

★★★★★ 1/5

Trustpilot

Tried ringing the Stratford branch and…

Tried ringing the Stratford branch and left multiple voicemails never got back to us. Rang another branch who we then booked a viewing for a property on Saturday 7th March at 12:15. We waited & no one showed up. Tried calling but could not get through. Have gone to find the property to make sure we were in the right place to then discover it has actually sold. Not sure why we had been booked in for a viewing or was not told that the property had been sold so the viewing was cancelled. Not the best customer service & would not recommend using them.

Customer · 8 March 2026

★★★★★ 5/5

Google

Absolutely brilliant service start to finish. Jack was incredible helped my Grandma get her perfect rental. Very fast process and communication was top notch. Can’t recommend these guys enough 10/10

Reece · 16 May 2025