Trusted Agent profile · Worcester

R A Bennett and Partners Worcester reviews

★★★★★ Great

201 reviews across 2 platforms

65 Foregate Street, Worcester, WR1 1DZ

R A Bennett and Partners's office in Worcester, at 65 Foregate Street, is rated 4.1 out of 5 across 201 reviews on two platforms, including 143 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards R A Bennett and Partners won in 2026.

Google logo

4.7 / 5

143

Reviews on Google

This office

Trustpilot logo

58

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for R A Bennett and Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Worcester office, from every platform, shown as written. First names only.

5/5

Google

I’m in the process of getting a new rental through this estate agent. Oliver has been nothing but helpful & attentive with the whole process with phone calls, ensuring we’ve got all our questions answered & fast replies! Thank you oliver

Jessica · 16 May 2025

5/5

Google

Would highly recommend. As first time buyer's the whole journey can be quite daunting. This however wasn’t the case with the help of Caroline and the team who were there to answer any queries every step of the way. Would highly recommend.

Dan · 23 November 2023

Agent replied · 20 June 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service, friendly, approachable and professional. Caroline and her team were so helpful and professional. I was able to trust they had my back. I can not fault the service I received and would not hesitate to highly recommend them to my friends and family.

Rose · 25 August 2023

Agent replied · 20 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Trying to find somewhere to rent for the first time was a lot harder than expected, especially being a young couple with a dog. Contacted R A Bennet and was amazed by the customer service that was provided. Within a month we had found the perfect home and everything went much more smoothly than expected. We dealt with a young women named Lotti who was absolutely amazing and an absolute credit to the company, she was extremely friendly and professional and took a lot of stress away from us. When it came time to collect the keys, a gentleman named Ethan helped us finalise any small details and paperwork and was an absolute pleasure to deal with. From someone who has spoke with many estate agents, this is by far the best company around and would 100% recommend if you are looking for somewhere. Thanks to the whole team for their hard work over the last month! Callum Morris

Ryan · 21 May 2024

Agent replied · 20 June 2024

Dear Ryan and Callum, thank you for sharing your wonderful experience with us! We are thrilled to hear that Lotti and Ethan provided you with exceptional customer service and made your renting process smooth and stress-free. We appreciate your kind words and recommendation. Our team is dedicated to helping our clients find their perfect homes. Thank you for choosing R A Bennett Sales and Letting Agents Worcester. Kind regards, Lucy, Customer Relations.

5/5

Google

Caroline Preston was always really easy to reach and very informative. Obviously it was a difficult time purchasing the house during the pandemic, but she managed to keep us updated every step of the way and get things quickly in motion once the restrictions were lifted. Nothing felt like too much trouble and she was always very friendly and professional.PositiveResponsiveness, Professionalism

Liz · 21 June 2021

Agent replied · 20 June 2024

Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.

4/5

Trustpilot

Great help in getting the apartment rented.

Ellouise and Jessica have been very helpful in finding a tenant for my apartment which I was unable to sell. Ellouise especially has done everything she can to get it rented. I was fortunate in having a very good tenant previously and hope the new tenant will be as good. There does seem to be an issue with losing keys as noted by someone else.

Ralph · 5 December 2025

1/5

Google

Listed a home with them and they achieved 0 viewing in 6 months, the price if the house was agreed with them. From the start it showed their lack of interest with no regular communications and the only advice was drop the price. Would have preferred a realistic price discussion at the start. Forget 0 viewing I'm not sure they even got an enquiry !

Al · 27 November 2024

Agent replied · 20 June 2024

Hello Al Di, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

5/5

Google

I had a very wonderful letting experience with R A Bennett. Ethan was my agent from start to finish and was amazing during the whole process. He was friendly, professional and had excellent communication skills and also made everything easy and stress free.

Winifred · 21 June 2023

Agent replied · 20 June 2024

Many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I have just purchased a property through R A Bennett Worcester and I am delighted to have the opportunity to give them a 5* review. Professional, friendly, proactive, informative and responsive to my questions throughout. Special mention to Caroline whose tenacity ensured that things kept moving forward throughout the sometimes clunky conveyancing process.

Bob · 21 June 2022

Agent replied · 20 June 2024

Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Exceptional Service

I cannot give a high enough rating for Emma and her team. Professional from the start. They have always been very polite and calming, even when things were a bit tough!!!. Emma worked tirelessly, even on her days off she was always there, she has been fantastic and gone over and above to get done before Christmas deadline. Thank you so much to you all. Merry Christmas.

Christine · 22 December 2023

5/5

Google

Dominique was professional , efficient she knew what she was doing , kept me up to date throughout the process , she was so lovely, nothing was too much , she should get the best employee awards if you have one

Yvonne · 21 June 2023

Agent replied · 20 June 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service, great communication, and very professional. Caroline and her team were so helpful with the purchase of our property. I can not fault the service I received and highly recommend them to my friends and family.

O · 24 September 2023

Agent replied · 20 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

1/5

Trustpilot

Warwick office amateurs

Referring to the Warwick office who come across as amateurs. They had one buyer for us at a substantial discount on the asking price and stopped sending anyone else over to view. I told them not to stop until we had a memo of sale but no. What's happened, the buyers have had to pull out because their buyers pulled out. Two weeks after supposedly getting the sale. Never again.

Paul · 16 September 2025

5/5

Google

All good, made the selling experience straightforward and pleasant. Have done all asked of them made sales adverts honest and attractive. Sold subject to contract quickly. Lottie great, so helpful and knows how, Jordan there for you. Definitely recommend.

Rob · 23 August 2025

Agent replied · 22 September 2025

Thank you for your terrific 5* review and for your complimentary comments Rob. Best wishes, Lucy, Customer Relations.

5/5

Google

Big thanks to Caroline and the team for your professionalism, diligence and focus whilst selling 2 properties of mine. The service as always is exceptional and I would recommend them to anyone who is looking to sell a property.

Richard · 21 June 2023

Agent replied · 20 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Google

Property came up, we were so interested as it was what we were looking for in the area where we want to buy in regards of schools, I called straight away, 8 times for two days at different times of the day and nobody answered to book a viewing! Now it says it is sold, not even giving us chance to view and make an offer! We are not in the chain and are proceedable buyers, but they haven’t answered phone calls for 2 days! wondering if the property was sold to somebody they know, not even giving us an opportunity for viewing :-/ will be avoiding your firm from now on

GummyBear · 24 October 2023

Agent replied · 20 June 2024

Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

I can't thank the team at R A Bennett enough for getting my purchase through. Couldn't do enough and wouldn't hesitate recommending anyone to using them. Excellent service.

Joanne · 12 November 2025

Agent replied · 16 April 2026

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team at R A Bennett. It was our pleasure to assist you and we greatly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Thank you Ethan for the great and professional service that was outstanding. We moved in well and keep it up.

Steven · 13 June 2024

Agent replied · 20 June 2024

Steven, many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

We recently sold a property in Broadway…

We recently sold a property in Broadway through R A Bennet it was a difficult sale but made much easier with Emily and her communication, professionalism, and patience

Peter · 17 July 2026

1/5

Trustpilot

AVOID AT ALL COSTS

We used RA Bennet to let our property and fully manage it- what a mistake! They withheld our rent, told us on the phone that the tenants hadn't paid rent which was completely untrue. They had been telling us (landlords) that tenants wouldn't answer the phone to arrange repairs and had been telling the tenants that we as landlords would not pay for the repairs! We now manage the property ourselves and it is much less stress and communication is so much easier. Landlords - manage the property yourself this company only make life harder and make your tenants think you are a terrible landlord. Tenants - beware this company will lie about you to landlords and get you a terrible reputation.

Natalie · 26 March 2025

5/5

Google

Used R A Bennett for the sale of my property. Great communication from day 1. All the team are excellent but Caroline was exceptional even dealing with the agent for my purchase. Highly recommended and will definitely use in the future.PositiveResponsiveness, Professionalism

Tim · 26 August 2022

Agent replied · 20 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

1/5

Trustpilot

Appalling Experience with Cheltenham Branch

Appalling estate agent. Would not recommend. Went to view a house and they forgot the key, then we rearranged and they forgot the appointment and then tried to push us back further to view the house when we were first to view it originally! Then when we went in for a mortgage advisor appointment there, they were discussing the house we had put an offer on in front of us and saying “it’s estimated value of what they can get if it’s done up”and then booking a viewing for another client after having that conversation in front of us! They then never phoned us to tell other people have bided on the house until we phoned them and it was too late to counter offer. Then we never heard anything until they sold it. DO NOT RECOMMEND SO UNPROFESSIONAL!!

Caitlin · 27 February 2025

5/5

Google

Fantastic service from Oliver, Dominique and Molly - great team who work together really well. Amazingly happy with my new rented property. Everything has been easy and straight forward during a process that can be stressful - moving house is never fun! lol.

Alexander · 21 June 2022

Agent replied · 20 June 2024

Many thanks for the fantastic 5* review and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

Great experience with using Caroline and her team for the sake of our house. Good feedback on viewings and really helped us get where we wanted to be! 100% recommend.

Tasha · 22 March 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read R A Bennett and Partners's Google reviews

Questions about R A Bennett and Partners Worcester

Has R A Bennett and Partners won any awards?

Yes. In The Trusted Agent 2026 awards: R A Bennett and Partners, Worcester won Trusted Agent; R A Bennett and Partners, Stratford upon Avon won Platinum; R A Bennett and Partners, Leamington Spa won Platinum; R A Bennett and Partners, Cheltenham won Gold; R A Bennett and Partners, Warwick won Trusted Agent.

The Trusted Agent

Is this your office? Claim your page.