Every review we hold for the Worcester office, from every platform, shown as written. First names only.
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1/5
TrustpilotEvesham branch ignores requests
Evesham branch constantly sending me details of wrong type of houses, even though I have emailed them 6 times, spoken to them on the phone and unsubscribed from marketing, but still they send me wrong types of houses.
Iβve been told branches are targeted to send so many emails, make so many calls etc a week, so basically they are just spamming their customer base.
Ended up blocking their account to spam folder.
Would suggest anyone looking to sell a house looks elsewhere, as buyers like me avoid them.
Dave Β· 21 February 2025
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1/5
TrustpilotTried to look at a property
Tried to look at a property, offered two and a half days in the week, and they had noone available to show me the property. Tried with the next week, same availability, still no one available. If you are marketing your property with them, and wonder why it is not selling, it's because it is impossible to view with them!! I'd chose another agent!
Martin Β· 7 August 2025
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5/5
GoogleEthan Tivey was very helpful and pushed that myself and husband could get the property we really wanted.
Rene Β· 22 March 2024
Agent replied Β· 20 June 2024
Thanks rene erasmus for the excellent 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI received lovely service from them and Lottie was a great and pleasant person, sheβs very sweet and understanding. Well done guys
Olubukola Β· 23 December 2023
Agent replied Β· 20 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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5/5
GoogleHad such a good experience with these estate agents. All of them are so lovely, highly competent and made sure our move went as smoothly as possible. Big thankyou to Lottie, Ethan especially and we mainly dealt with them and they were amazing! I definitely recommend them not only are they good estate agents they are good people!
Saraiya Β· 26 July 2024
Agent replied Β· 25 August 2024
Thank you for taking the time to leave us this great 5* review and recommendation Saraiya. Kind regards, Lucy, Customer Relations.
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1/5
GoogleReally disappointed messaged them on Zoopla regarding a property in Tweed Close and left them a voicemail today and heard nothing. If I was selling my property with them I would be extremely disappointed and having had this experience wouldnβt even consider them now. If I wanted to buy or sell a property I would wonder how responsive they would be. From my experience they arenβt!π
Tracy Β· 21 February 2024
Agent replied Β· 20 June 2024
Hello Tracy, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
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5/5
TrustpilotProperty purchase
The whole team from the Leamington Spa branch where amazing, always polite and positive! Special thanks to Rachel Hatton (the branch manager), very competent and professional, who was doing her best to mediate with the vendors and push the solicitors (when needed). Also, Jason Dhesi, the financial adviser - his professional expertise helped us to find the best option, when purchasing our house. Thank you! π
Mirela Β· 22 November 2022
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5/5
GoogleVery friendly and helpful. Lottie was very informative the whole way through, especially as this was my first time renting
G Β· 23 December 2023
Agent replied Β· 20 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleBrilliant team! We were kept informed every step of the way. Very friendly and professional. Special thanks to Caroline for her tireless efforts for a smooth transaction.
Amanda Β· 21 June 2023
Agent replied Β· 20 June 2024
Thank you for taking the time to leave your 5* review! - Kind regards, Scott @ Customer Relations.
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1/5
TrustpilotSOLD THE WRONG HOUSE!!!
My daughter was buying her first house, a new build and RA Bennetts, Evesham were the appointed agents. Firstly, they didn't like the fact that we appointed our own mortgage adviser rather than use theirs, but I have NEVER experienced this..................they sold us the WRONG HOUSE!!! Yep we viewed the same house twice, and were shown the show home....never did anyone ever tell us we weren't buying that plot but the house next door instead. It got to the solicitor stage before it was picked up. Having looked through the windows of the house she WILL purchase (still to be finished) The kitchen spec is different, the tiles are different, the layout is in reverse. We've never been inside the house that she will ultimately own!
Joanna Β· 30 March 2020
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5/5
GoogleWe found our new home thanks to Gaby. No setbacks, no hassle.The whole team were very efficient and super professional! Quick responses, great service and a fabulous experience all round.Β We'are glad and satisfied with this great team! Highly recommended!PositiveResponsiveness, Quality, Professionalism
Joanna Β· 26 August 2021
Agent replied Β· 20 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleCaroline and her team provided an outstanding service whilst selling our property. Their communication throughout the whole process was exemplary. Thank you
Sue Β· 24 September 2023
Agent replied Β· 20 June 2024
Thank you Sue for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
TrustpilotFantastic Agents!
Can highly recommend Emma and the team at R A Bennett at Stratford. They went above and beyond what we could expect from an estate agents in pushing through our sale and purchase. The process was fraught as our buyers and our buyers buyers were with Purple Bricks. If there is one thing I've learned from this process it is that if you have a prospective buyer with Purple Bricks for your property DO NOT accept their offer if you want a smooth transaction. Emma and your team you are worth every penny we will be paying you for your services.
Karen Β· 7 August 2019
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5/5
GoogleHello I'm Adriana an I just moved to a better place. I want to thank Oliver Svehlik for being a kind person and a professional. Thank for everything. Really good team, R.A. Bennett & Partners. You guys are great π β¦
I-A Β· 21 June 2021
Agent replied Β· 20 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleFantastic experience applying for property through this agent , Oliver was extremely helpful and always on hand for questions and property updates. My partner and I would definitely recommend this company and are really happy with our new flat.PositiveResponsiveness, Professionalism
Samuel Β· 26 August 2021
Agent replied Β· 20 June 2024
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
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5/5
GoogleAfter a long time of disappointing experiences with letting agents, our experience with R A Bennett was refreshing, direct and unexpectedly simple. Very happy.
Mohammed Β· 23 August 2025
Agent replied Β· 22 September 2025
Hello Mohammed,
Thank you for your wonderful 5* review! I'm delighted to hear that your experience with R A Bennett was refreshing and straightforward. Your satisfaction is our priority, and we are thrilled to have met your expectations.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleMe and my partner have just moved into our dream starter home thanks to Jack and we couldnβt be happier.
Callum Β· 4 April 2025
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5/5
GoogleVery friendly and efficient staff prepared to go the extra mile
Stefan Β· 16 December 2025
Agent replied Β· 16 April 2026
Thank you so much for your kind words! Our team takes pride in going above and beyond for our customers. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleAs first time buyers, we were very unsure of the process to buying a house but Caroline put our minds at ease straight away and guided us through the whole process. She always communicated with us and ensured we understood every step.
Isabella Β· 3 January 2025
Agent replied Β· 9 January 2025
Hello Isabella, thank you so much for your wonderful 5* review! We're thrilled to hear that Caroline was able to guide you through the process and make your first home-buying experience a positive one. Best wishes, Lucy, Customer Relations Team
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5/5
GoogleWe have been very happy with the service we have recieved from the Worcester office. Especially the professional way in which Dominique has conducted herself during a very difficult dealing with a tenant. It was noticed by her manager and ourselves at the time, that she had the patience of a saint and became the only person who could deal with the people involved! A very valuable member of staff.
Ed Β· 21 June 2023
Agent replied Β· 20 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
TrustpilotThe agent is so important when it comes β¦
The agent is so important when it comes to marketing your house, obviously. So choose wisely. We originally went with another agent who was woeful and cost us several thousand pounds so I was a bit more 'informed' this time. Hands up R A Bennett & Partners at Evesham, Jenna and the team, were first class. Obviously knowing of our original experience they may have something to prove but frankly I just want someone to be honest, informative and help sell my house. From the initial appointment when we were helped with a pricing strategy, you may not like their guide but they are the professionals, they were constantly in touch reassuring us and organising the photography and brochure details etc, setting up the 'perfect launch' weekend. We signed the contract and then the team went into overdrive, within 3 hours (it may have been 2 but I don't want to exagerrate) we had 2 viewings for the launch weekend. We didn't get that far....within that week we had 3 early viewings, 3 offers and sold to a genuine cash buyer who our previous agent had turned away!! And it didn't stop there as they hadn't finished the job. They held our hands right up to completion keeping us up to date on proceedings and helping with any queries. Clearly they are very proactive and jumped on the phones to contact their database hence the swiftness of the results. Now in fairness to our previous agent it may have been a better time to sell, a busier market, or just a better agent, much, much better. Oh and they sold it for several thousand pounds more as well, fluke? I Think notProfessional, proactive and......and.....perfect. I had to get 3 'p's' in
Julian Β· 9 June 2017
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5/5
GoogleWe purchased a property in 2015 from this branch of estate agents with the long term plan to rent initially and then move to be near family. Staffed by young enthusiastic people we had very efficient and helpful service throughout the buying process with excellent financial and legal services provided in house. Special thanks to Daniel Farley who also helped remortgage my sons house. Also a big thank you to all the lettings team who did a fantastic job advising us, marketing and letting the property.
Sue Β· 22 June 2016
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5/5
GoogleAfter some poor experiences with my previous estate agent R.A. Bennett have managed to help me out immensely, thanks again team!
Michael Β· 9 August 2025
Agent replied Β· 24 October 2025
Thank you so much for your kind words! We're thrilled to hear that we were able to provide you with a positive experience. Our team at R.A. Bennett is always here to help! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
TrustpilotGrade II listed property
We purchased a Grade II listed property advertised with R A Bennett in Dursley. It wasn't a straightforward purchase but Syd and Kayleigh were so helpful with attending several viewings and nothing was too much trouble. I wouldn't hesitate in recommending this company.
Julia Β· 18 January 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.