Trusted Agent profile Β· Worcester

R A Bennett and Partners Worcester reviews

β˜…β˜…β˜…β˜…β˜… Great

201 reviews across 2 platforms

65 Foregate Street, Worcester, WR1 1DZ

R A Bennett and Partners's office in Worcester, at 65 Foregate Street, is rated 4.1 out of 5 across 201 reviews on two platforms, including 143 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards R A Bennett and Partners won in 2026.

Google logo

4.7 / 5

143

Reviews on Google

This office

Trustpilot logo

58

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for R A Bennett and Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Worcester office, from every platform, shown as written. First names only.

5/5

Google

If I could give 10 stars I would. I cannot recommend their services enough when it comes to selling homes. James Turner and Caroline Preston were brilliant they kept me updated at all times. This is the second time they Sold a property of mine. They are very professional and i absolutely πŸ’― % recommend RA Bennetts. Thank You Team RA Bennetts

Julleen Β· 24 October 2023

Agent replied Β· 20 June 2024

Thank you for taking the time to leave us a wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Eve has been brilliant from start to finish, she has always kept us up to date and made the purchasing process as stress free as it could be even considering how busy they have been during these times. Also a little mention to Caroline and a thank you for always being so friendly and helpful when ive spoken to her over the phone, it goes such a long way and we would not hestitate to use your agents in the future (hopefully not too soon as we want ro enjoy our new house)PositiveResponsiveness, Professionalism, Value

E Β· 10 January 2022

Agent replied Β· 9 January 2025

Thank you for your wonderful 5* review! I hope you have a great New Year! - Best wishes, Scott @ Customer Relations

5/5

Google

I had an excellent experience with R A Bennett Sales and Letting Agents. The team was professional, responsive, and incredibly helpful throughout the entire process. They made everything smooth and stress-free, always keeping me informed and offering honest advice. Their knowledge of the local market is outstanding, and they truly go the extra mile for their clients. I would highly recommend them to anyone looking to buy, sell, or rent property in Worcester.

Abujor Β· 2 April 2026

5/5

Google

Thank you so much to Julia for helping me find this beautiful flat . She has been so helpful and attentive to all my requirements. Julia is very professional and very knowledgeable. Thank you to the team too

Celia Β· 11 December 2024

Agent replied Β· 11 December 2024

It’s really lovely to read another 5* review Celia. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.

5/5

Google

I am very happy with my interactions with R A Bennett .Always keeping me updated along the process very transparent and very helpful . Thanks Oli, Jack and the rest of the team keep up the good work.

Cathy-Ann2 Β· 5 December 2024

Agent replied Β· 11 December 2024

Thanks for taking the time to leave us your glowing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Ethan and Lottie were a huge help in securing our latest rental property, they were always friendly and prompt with responses and kept us in the loop as much as possible. We even received a welcome package on arrival with some great offers, would highly recommend!

Josh Β· 26 July 2024

Agent replied Β· 25 August 2024

Many thanks for the fantastic recommendation and 5* review Josh. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Currently viewing a lot of properties

Currently viewing a lot of properties. Appointment to view a property with R A Bennett. Met punctually with a warm welcome by Trainee negotiator Maya from the Dursley office. Maya handed me a set of particulars (the only negotiator to have details ready to give to me on viewing from the 4 properties that I had viewed that week with other agents). Big plus. All questions that I asked were either answered from notes at hand or written down for the information to be relayed to me later. The appointment was unhurried. A few key features highlighted without being too verbose or over the top. That evening I received an email with clear answers to questions that I had asked such as general running costs, who owned and was responsible for which boundary. Excellent service and a diligent member of staff.

Mike Β· 22 January 2026

5/5

Google

Caroline and the team in the office always go above and beyond to give excellent customer service. Transparent and clear through out the whole process thank you very much to all he helped along the way

Sam Β· 19 December 2024

Agent replied Β· 9 January 2025

Thank you Sam for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Relations.

5/5

Google

R A Bennett provided us with excellent service from beginning to end. Caroline was great, she kept us updated on our house purchase and helped chase the solicitors constantly. We were kept informed throughout the process, and every staff member we interacted with either in person or on the phone, was courteous and professional. R A Bennett is someone I would strongly suggest to anyone trying to purchase or sell a home.

Carley Β· 21 June 2022

Agent replied Β· 20 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Typical lying horrors

I won’t say which dump we had to deal with but they have to be the worst one, I have ever dealt with. Suffice to say they’ll do everything to get you to sign, and then after that, surprise surprise, flats not finished with essential work, then they state β€˜well we don’t have to because you didn’t ask’ and then β€˜well you’re signed now’ Also, they use questionable credit agencies to do checks as well that also ultimate people half way through applications to pay off debts that they are already paying, otherwise you can’t buy or rent. Genuinely couldn’t make this up! Absolutely shocking and not one f___ given by them. Audacity is the only word I’d use to describe them. Sadly this is that state of the UK now. No one cares at the top, so that filters down. Genuinely regret choosing them

Real Β· 2 May 2024

5/5

Google

Thank you for the efficient service . Special mention to Grace for showing the property during our visit and answering all the queries.

Neema Β· 16 March 2026

5/5

Google

The service we received from R A Bennett was outstanding from start to finish. Eve was incredibly proactive in getting our property on the market and achieving a sale price well above our expectations. We were kept updated throughout the entire process and each team member we spoke to was responsive, professional and helpful. I would certainly recommend R A Bennett to anyone looking to buy or sell a property.

Holly Β· 21 June 2022

Agent replied Β· 20 June 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

If i could i would give 0 starts.

If i could i would give 0 starts. Was buying a house and they are highly manipulating they tell you that you have to use their solicitor and their morgage advisor because otherwise they wont sell you the house. Which is a scam dont believe them the seller has no say in what solicitors or morgage advisor you pick. They said the same lie to 2 other people I know because they try to push on getting their solicitors and they WILL scam you on the quote.

Kalia Β· 21 March 2024

1/5

Google

Want to be told you need a guarantor 2 days before moving in? Want to be wrongly instructed on how to use built in appliances? Want to have it kept a secret that there's only one internet provider you can use in your apartment? Want to have an incomplete inventory? Want to have the reported damages that were there before you moved to be taken off your deposit? Want any information you asked for to have to be asked for twice EVERY time? Want someone showing up every couple months to check the place at their will and then get charged for not being there? Want to deal with a team of people who have no idea what they're doing 80% of the time? Then R A Bennet is for you!

Peter Β· 22 June 2019

Agent replied Β· 20 June 2024

Thank you Peter for taking the time to leave us your feedback. Customer experience is very important to us and as such I would like to invite you to discuss further the concerns raised with out Customer Care Team via review@countrywide.co.uk. Kind regards, Scott

5/5

Google

We have recently worked with Lotti whilst moving out of our property. Lotti went above and beyond to ensure we had enough time between viewings and answered any questions we had whilst we moved out of the property. We would highly recommend working with Lotti.

Lewis Β· 22 March 2024

Agent replied Β· 20 June 2024

Thank you Lewis Markwick for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Superb help and advice from Sarah Rainer in the Worcester office. I have received a highly professional service including fabulous photographs and write up of my home - the detail included, and interest taken by Sarah, has been second to …

Lisa Β· 16 January 2026

Agent replied Β· 16 April 2026

Thank you for your glowing review and for choosing our agency to assist with your home sale. We strive to provide top-notch services and we're glad to hear that Sarah and our team have exceeded your expectations. It's truly our pleasure to … More

5/5

Google

We visited RABennet to see Dean Russell, mortgage consultant for countrywide. He initially stayed late to see us as due to work commitments we were unable to get there during normal office hours. Dean remained just as dedicated, friendly, reliable and professional throughout the 10 months that we dealt with him. It was a complicated sale and the purchase wasn't much easier, but Dean was on hand throughout supporting and fighting our corner for us. He gave sound advice and went above and beyond what he needed to do. We couldn't have asked anything more of him as he delivered every step of the way. We recommend Dean to anyone looking for a mortgage and look forward to seeing him again in 2 years to remortgage.

Debbie Β· 22 June 2018

Agent replied Β· 20 June 2024

Hi, Debbie Thank you for the kind words for Dean. I'm glad to hear that he ironed out all the issues when they occurred and managed to get everything sorted out for you. I'll make sure your comments get fed back to him. Kind regards, Chris

5/5

Google

Dean Russle - A professional yet friendly mortgage advisor Dean works as a mortgage advisor within R. A.Bennett. Dean was my mortgage advisor when I first bought my property in 2016. Dean contacted me when it was time to re-mortgage in 2018 with plenty of time to put everything into place. I can honestly say that this is someone that will go above and beyond to ensure that everything runs as smoothly as possible. While providing a mortgage that fits my requirements and lifestyle, Dean made sure that there was the least amount of work and stress placed on my shoulders throughout the process - I cannot thank him enough for this and would recommend to those looking for an advisor. Someone that is knowledgeable in their field but also has the interpersonal skills to make it a more enjoyable experience.

Kirsty Β· 22 June 2018

Agent replied Β· 20 June 2024

Thank you for taking the time to leave us your amazing comments. I will make sure the local team are made aware of your 5* review and recommendation! Kind regards, Donna

5/5

Google

Really great experience with the team at R A Bennett letting, Grace met us for our initial viewing and was superb, very accommodating and answered so may inane questions. Lotti has held our hand at every turn and made sure we were …

Tom Β· 16 December 2025

Agent replied Β· 16 April 2026

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our team provided top-notch service and made the letting process a breeze for you. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We had a very good letting experience with LA Bennett. Dominique was our agent from start to finish and was amazing during the whole process. She was friendly, professional and had excellent communication and made everything easy and stress free. She has made sure that I will recommend LA Bennett to friends and family.

Chris Β· 21 June 2023

Agent replied Β· 20 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

In the process of buying a house, with staff absence at the Evesham branch, we were passed onto the Worcester branch for Caroline to take over our purchase. With the onward chain being difficult and things falling through, and solicitors …

Georgia Β· 16 December 2025

Agent replied Β· 16 April 2026

"Thank you so much for taking the time to share your positive experience with Caroline at our Worcester branch. We are delighted to hear she went above and beyond to keep you updated and make your house buying process as smooth as possible. Best wishes, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

The worst letting agents about

Avoid this company at all costs. Amey Taylor- Radmore is supposedly their lettings manager. She is a liar, a bully and I wouldn't trust her to help someone cross the road. They have stolen my personal belongings and will not allow me access to get to them. they stole and destroyed a legal document of mine. Amey has continually lied and is clearly teaching the other members of her staff to do the same.IF YOU WANT TO RENT OR HAVE A PROPERTY TO LET OUT DO NOT USE THIS COMPANY AT ALL.

Sarah Β· 19 August 2023

1/5

Trustpilot

Let's put it down to it being a bad day........

Called today and spoke to Emma regarding the property we bought through them last year.......lots and lots of issues (new build). I felt the phone call was going well, I asked my partner for his mobile number to pass to Emma but she told me she 'didn't like my tone' (tones a funny thing, unless you know someone well you cannot asses if a tone is off or normal for that person,I do know unless someone is being rude, its extremely unprofessional to comment on it ) I said 'fine, I'm coming to the office now, see you in a minute', Emma then called the police. So unfortunately my experience with this company is you can't talk over the phone and you can't see them in person and they also sell poorly built homes. I've asked for the recordings of our phone calls too. I don't recommend this company at all for various reasons.........although we have now had a good giggle at Emma's expense! Sorry Emma πŸ˜‚πŸ˜‚

Jessica Β· 11 August 2023

5/5

Google

Caroline and her team did such a fantastic job in selling our house. There were a few hiccups along the way but Caroline had her foot on the pedal at all times, right through to completion. Thank you so much for all of your hard work.

Karina Β· 25 August 2023

Agent replied Β· 20 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read R A Bennett and Partners's Google reviews

Questions about R A Bennett and Partners Worcester

Has R A Bennett and Partners won any awards?

Yes. In The Trusted Agent 2026 awards: R A Bennett and Partners, Worcester won Trusted Agent; R A Bennett and Partners, Stratford upon Avon won Platinum; R A Bennett and Partners, Leamington Spa won Platinum; R A Bennett and Partners, Cheltenham won Gold; R A Bennett and Partners, Warwick won Trusted Agent.

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