Trusted Agent profile · Worcester
★★★★★
201 reviews across 2 platforms
65 Foregate Street, Worcester, WR1 1DZ
Part of R. A. Bennett & Partners, see every office.
R A Bennett and Partners's office in Worcester, at 65 Foregate Street, is rated 4.1 out of 5 across 201 reviews on two platforms, including 143 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards R A Bennett and Partners won in 2026.
The Trusted Agent 2026 results for R A Bennett and Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Worcester office, from every platform, shown as written. First names only.
5/5
GoogleA great team, personable, diligent and made us feel that they are on our side. They navigated us through the complexities of selling a property at a time when we were not firing on all cylinders, and they got us a great deal in the process. We were kept constantly up to date and they are highly recommended by us.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had the best experience. They were so lovely & processed our application within a day.
We are thrilled to hear about your positive experience with us! Our team takes pride in providing excellent service and we are happy to have processed your application quickly. Kind regards, Lucy, Customer Feedback and Support Team
1/5
GoogleAwful service, took 7 weeks to return my deposit, do not answer phone, do not return calls when you leave a message, only reply to e-mails sporadically. Allow viewings and landlord into property to carry out maintenace before the check out report has been carried out.The poor service is blamed on Covid but after reading other reviews the same problem has been going on for over 2 years! Totally unprofessional and need a complete overhaul of end of tenancy procedures.NegativeResponsiveness
Hi Marie, Please contact us via review@countrywide.co.uk so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
5/5
GoogleAfter a great service received from Caroline and James in advertising and arranging viewings to sell a house, just had confirmation that contracts are exchanged. Thankyou for a really professional approach and advice which kept me up to date with every step along the way. Will definitely come back to you again in the future.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleWould definitely recommend, had a lovely and helpful fella named oliver, who showed us around the property. It has been refreshing to be helped by someone who isnt just a robotic, suited-up estate agent but instead has the ideal balance of professionalism and a sense of humour both of which made me and my partner feel at ease as trying to decide on a property and move house can be very stressful! Thank you R.A. Bennett!! 🙂
Thank you for your 5* review and kind comments. Best wishes, Scott @ Customer Relations
1/5
TrustpilotAbsolutely shocking experience and I'm…
Absolutely shocking experience and I'm not even a customer, this company ring me repeatedly and have done for weeks despite being advised that they have the wrong number. They have given out private information about their client even after being told they've rung a wrong number. I dread to think what it's like to be an actual client. I can only think the Worcester branch is an office full of people who can't read or operate a simple computer. Good luck selling your house if you use these clowns
5/5
GoogleI am not a person who is generally moved to write reviews. However, the support, service and fabulous attitude of Lottie and Caroline in lettings and sales are so above and beyond that I had to leave a review. I cannot recommend their work highly enough. Thank you for all the advice and specialist knowledge!
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleJust secured my first property with R A Bennets and couldn’t be happier. This is the first time myself and my partner have ever ventured onto the letting ladder and it’s been very daunting. Ethan and Lottie where both incredible helpful, personable and knowledgeable in helping us. Wouldn’t hesitate to go back in future.
Many thanks for your marvellous 5* review Hamish. Best wishes, Lucy, Customer Relations.
5/5
GoogleOur property was sold quickly, and Caroline Preston was really helpful with pushing the completion date through. Great service. Thank you!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleHandled with a lot of care and consideration, gave time and energy into making sure everything was okay. Jack and Lotti help make it feel very personal, which made the transition from not renting to renting feel very natural.
Thank you for your 5* review Matthew. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
1/5
Trustpilotworst experience ever i had .Dont…
worst experience ever i had .Dont believe the letting negotiators word they are lying , different negotiators are telling different things , they have no policies basically they only focus on how to lute money from customer pockets, according to their mood they will charge different amounts They are charging more rent in stratford than other letting agents and giving poor service including property maintaince, if anybody occupying their property should notice and take photographs of any damage or colour change before inn,when we are moving TDS complaint they will provide manipulated invoice so be careful , They are charging more reletting fees than other letting agents not at all recommended
5/5
GoogleI had a lovely experience from viewing the flat and putting my application. I appreciated the communication alot, being made aware where things are and what's going on, and finally moving in to the flat. Lovely experience and a good team. 👍🏼 …
Many thanks for your excellent 5* review and your kind words buhle Mazwana! Kind regards, Lucy, Customer Relations.
5/5
GoogleDominique was so helpful and friendly from day one. Really attentive and swiftly dealt with my application.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHelped by Oliver and Eve for our latest move. Super professional and very friendly, made the stress of moving a lot easier.PositiveProfessionalism
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleThanks to Oliver Svehlik for fast, friendly and very professional service. Greatly appreciated 😊 …
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI could not ask for a better service in renting my property out. The staff were so helpful and i would highly recommend them
Thank you for your glowing 5* review and recommendation Matthew. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
5/5
GoogleOliver was courteous, polite and professional. I couldn't have asked for a better service, especially during the Covid pandemic!PositiveResponsiveness, Professionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleOliver Cook and all made the process so easy and stress free to let. Thank you for all the assistance and efficiency.
Thank you for taking the time to leave us this amazing 5* review Roxanne. Kind regards Lucy, Customer Relations.
5/5
TrustpilotGreat Agents
Amazing company that helped us so much. Lauren was brilliant showing us round, and Penny really helped with the handover between landlord and agents. Thank you all so much you were super
5/5
GoogleRA Bennet have managed my rental properties in Worcester since 1997, yes, that’s 26 years! The service over that time has been exemplary with zero void periods and completely without unwelcome issues that sometimes come with being a landlord. I have no hesitation in recommending RA Bennet.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
1/5
TrustpilotThey use very shady business practises
They use very shady business practises. They tell local builders how much you have offered so that they offer higher. the builders will then do the place up then sell it back through them and they can get more commission. Very dirty practises I would avoid.
5/5
GoogleNatasha offered a very high standard of service from the first contact, through the viewings of several houses and then during the purchasing process. She was always quick to respond to our enquiries and kept us informed of any developments as they happened. We wouldn't hesitate to recommend R A Bennett for anyone looking to buy/sell/rent in the Evesham area.PositiveResponsiveness, Quality, Professionalism
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleR A Bennett have been amazingly helpful to us during the moving process. Ethan especially was brilliant and always got back to us to solve any issues or answer questions so quickly. Thank you!
Thank you for taking the time to leave us this amazing 5* review Kaia. Kind regards Lucy, Customer Relations.
5/5
GoogleThey are a very good and reliable agency, especially Mr. Jordan, who is a very respectable and reliable person and is very friendly in helping me and my family and doing things beyond their duties. I also thank MS. Sherry for all her efforts.
Thank you for your excellent 5* review and your kind words. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: R A Bennett and Partners, Worcester won Trusted Agent; R A Bennett and Partners, Stratford upon Avon won Platinum; R A Bennett and Partners, Leamington Spa won Platinum; R A Bennett and Partners, Cheltenham won Gold; R A Bennett and Partners, Warwick won Trusted Agent.
