5/5
View AgentsGreat agent
Bethany Mitchell was the agent dealing with us and she did a great job. Easy communication and very helpful :)
Trusted Agent profile · Greater Manchester
Verified
Qube Residential reviews in Manchester and Liverpool
★★★★★
615 reviews across 2 offices and 5 platforms
Qube Residential has two offices, in Manchester and Liverpool (Greater Manchester). Together they have 615 reviews on five platforms, rated 4.3 out of 5 overall.
378
Reviews on Google
All 2 offices
2
Reviews on Facebook
All 2 offices
2
Reviews on Yell
All 2 offices
225
Reviews on View Agents
All 2 offices
8
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers5 reviews
We have recently sold our property with Qube Residential, I cannot rate them highly enough. We had the pleasure of dealing with Gary Seed who was so ...Read all 5 from sellers
Buyers4 reviews
Highly recommend Qube to potential buyers and sellers. I went to view a house and Gary who saw us round the property was knowledgeable. On the back of meeting ...Read all 4 from buyers
Landlords36 reviews
We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ...Read all 36 from landlords
Tenants179 reviews
Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ...Read all 179 from tenants
Our offices
Qube Residential's two offices, most reviewed first. Each has its own page.
Latest reviews from every Qube Residential office
Newest first, from every platform, with the office each review is about. First names only.
View Agents1/5
TrustpilotLandlord & tenants stay clear director emailing me threating me of proceedings
Un-professional director emailing me threating me of proceedings. I will see you at the queens bench send me the invite. Refund me my money you are a scamming company. You changed the company name Fortis Residential Lettings see company house and you google reviews. 1.8 Stars.
5/5
View AgentsBrilliant
Diane & Helen were a huge help for me and my friend moving over from Ireland they made the process as easy as they could and handled every query we had exceptionally well. Couldn’t recommend more!
Agent replied · 9 November 2023
Thank you for your kind words, Ryan! We are delighted to hear that Diane & Helen were there to help you and your friend during your move. We strive to provide an exceptional service to all our customers and it is great to know that it was delivered.
5/5
GoogleAmazing work from Qube helping us move in. The experience and ease was a excellent performance. Couldn’t recommend any higher
5/5
View AgentsAmazing work with the move in
I have come from a disastrous previous tenancy and the work and helpfulness from Rheann at Qube Residential has been A* service. Could not recommend any higher
5/5
GoogleBethany was exceptionally helpful throughout the the whole process kept us up to date and provided us with a full service moved in with no issues and no questions unanswered credit to her company! Thanks very much Bethany
1/5
GoogleFailed promises, live on a building site, pay a professional cleaner and still charge you for cleaning at the end of tenancy. …
Agent replied · 28 March 2026
Hi Arran, sorry to hear of your disappointment. As we explained to you there was cleaning needed to make the flat acceptable for a new tenant. We provided photos and an invoice from the cleaner for you as evidence to go back to the cleaner … More
1/5
GoogleSays it all when the company spend more time on here writing fake positive reviews, than they do actually managing their properties or responding to and fixing issues. Just look at the format, how they always happen to mention employees by …
4/5
GoogleRating only, no written review.
1/5
GoogleFailed promises, live on a building site, pay a professional cleaner and still charge you for cleaning at the end of tenancy. Will do anything they can to claw back money, staff are rude and inconsiderate. Wouldn’t go near them
Agent replied · 2 August 2023
Hi Arran, sorry to hear of your disappointment. As we explained to you there was cleaning needed to make the flat acceptable for a new tenant. We provided photos and an invoice from the cleaner for you as evidence to go back to the cleaner you hired. We can’t stress enough that letting agents do not receive your deposit money, the cleaner does so there is no “clawing back”, we just paid a cleaner to clean the areas that your cleaner missed. The offer still stands for us to submit a report for you to use to raise a dispute with the cleaner you employed. We simply can’t let a tenant move into a flat with a dirty toilet, shower, oven and greasy kitchen cupboards. I’m sure you can understand. Kind Regards, Team Qube
1/5
GoogleAbsolutely rubbish. Have been with Qube as a landlord for 5 years, it used to be good in the first 3 years but since change in name and people the whole thing went downhill. Find a better agency.
Agent replied · 2 August 2023
Hi Erica, we’re sorry to hear the below and that your tenant caused trouble for yourself. The tenant passed the relevant referencing checks and was accepted by yourself at the time, I’m afraid we don’t have control over their actions once … More
1/5
GoogleA worst experience with this agency. They don't have any idea about their commitment and realty. The keys were handed over to me on the road and had no option to check the inventories or discuss about anything. Flat was dirty enough and their response on that was to give it back in the same way. Highly ridiculous and irksome.
Agent replied · 2 August 2023
Hi Ashok, We are sorry to hear you were unhappy with your move-in experience. As discussed at the time we offer 24/7 support for anything you need and as you were extensively late to your check-in appointment we had to quickly give your … More
3/5
GoogleRating only, no written review.
5/5
GoogleQube have managed 3 of my apartments for over 3 years now, and I'm very happy with the service. They consistently find new tenants promptly when required, and deal with any maintenance issues in a very timely and efficient manner. Shannon has been an absolute star, thank you.
5/5
GoogleQube are absolutely fantastic and both Helen and Nikki in particular are great. They are incredibly proactive and great to work with. 10/10!
5/5
View AgentsHighly reccomend
Rented with Qube Residential in February and they have been very helpful. Rheann has been fantastic with the help of renting and the ease and speed of the letting process and any queries I have had. Would highly recommend and would like to say a huge thanks to Rheann and the rest of the Qube Residential team.
4.9/5
View AgentsSeamless process
From the moment I saw the apartment till when I moved in, it was a seamless process. Bethany ensured all my documentation was sorted in a timely manner and I had all the information I needed. She answered all my questions and made arrangements to get me my key in a way that worked with my schedule. I would recommended her and her team.
5/5
View AgentsExcellent service
Qube are absolutely fantastic and both Helen and Nikki in particular are great. They are incredibly proactive and great to work with. 10/10!
5/5
GoogleQube Residential was very helpful for us in finding an accommodation. Diane is awesome. She helped us to move in as quick as possible. We felt safe and trustworthy.. The property management team helped us a lot to sort out some issues. appreciating a lot..
5/5
GoogleVery efficient, quick and Helen was awesome. I'll definitely recommend the agency to a friend.
5/5
GoogleThey helped in making my move-on process seamless. Great communication too!
5/5
GoogleHelen was lovely throughout our moving in process, very transparent during each step and extremely helpful. Qube made the move in process as stress free as possible.
4/5
GoogleRating only, no written review.
5/5
GoogleFabulous service from Helen making everything so easy - would highly recommend!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Qube Residential
Which Qube Residential office has the most reviews?
Manchester has the most, with 422 reviews rated 4.3 out of 5, followed by Liverpool with 202.
Where are the Qube Residential offices?
The two Qube Residential offices, by town:
- Liverpool: 7 Honeycomb, Edmund Street, Liverpool, L3 9NG
- Manchester: Qube Residential, 7th Floor, One City Approach, Manchester, Greater Manchester, M30 0BG
What do sellers say about Qube Residential?
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Leigh-Anne wrote: "We have recently sold our property with Qube Residential, I cannot rate them highly enough. We had the pleasure of dealing with Gary Seed who was so ..."
What do buyers say about Qube Residential?
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Lauren wrote: "Highly recommend Qube to potential buyers and sellers. I went to view a house and Gary who saw us round the property was knowledgeable. On the back of meeting ..."
What do landlords say about Qube Residential?
36 reviews from landlords, rated 4.8 out of 5 on average. For example, Angela wrote: "We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ..."
What do tenants say about Qube Residential?
179 reviews from tenants, rated 4.9 out of 5 on average. For example, Stephen wrote: "Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ..."
