Trusted Agent profile · Greater Manchester

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Qube Residential reviews in Manchester and Liverpool

4.3

★★★★★ Great

615 reviews across 2 offices and 5 platforms

www.quberesidential.com

Qube Residential has two offices, in Manchester and Liverpool (Greater Manchester). Together they have 615 reviews on five platforms, rated 4.3 out of 5 overall.

Google logo

4.1 / 5

378

Reviews on Google

All 2 offices

Facebook logo

3.0 / 5

2

Reviews on Facebook

All 2 offices

Yell logo

1.0 / 5

2

Reviews on Yell

All 2 offices

View Agents logo

4.9 / 5

225

Reviews on View Agents

All 2 offices

Trustpilot logo

8

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Qube Residential's two offices, most reviewed first. Each has its own page.

Latest reviews from every Qube Residential office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Thieves. They want you to pay for wear and tear usage and not willing to discuss any further clarification. Run from their reposit scheme as it’s an avenue to over complicate things for you.

Ekene · 5 February 2025 · Qube Residential Manchester

Agent replied · 29 January 2025

Hi Ekene, We’re sorry to hear of your disagreement with your landlord’s end of tenancy charges. It is common for tenants and landlords to disagree with each other’s share of the liabilities and we do meditate this before allowing them to settle a claim to reduce any undue stress. Your comments are incorrect regarding our communication and wear & tear share for your landlord but we appreciate your frustration and opinion towards your landlord at this time. As we have explained to you privately your landlord is contributing hundreds of pounds for fair wear & tear but they wish you to contribute to some the works needed also because of the condition you left the property in. We can see that you have an open dispute with the Reposit service at the moment so please rest assured that their impartial adjudicator will set the liabilities based on the evidence provided and the contractual & legal obligation of both parties. We aren’t connected to Reposit as a company but we do trust their independent adjudicators will settle this dispute for you in a fair and unbiased manner.

5/5

Google

Leigha Monks was extremely good and professional. She also ensure good communication during the whole letting process . She was always available to answer my questions or any of my concerns. She did good more than I anticipated. Thanks for making the whole process smooth and stressless Leigha Monks.

Great · 5 February 2025 · Qube Residential Manchester

5/5

Google

Qube have rented out a Manchester property for me for several years. They have always been responsive, and reported any issues in the flat. Most of the tenants have renewed their contracts, some several times, so they are working well for landlord and tenant

Marc · 5 February 2025 · Qube Residential Manchester

5/5

Google

Have been with Qube for several years now and find the service is always good and staff very helpful

Deborah · 5 February 2025 · Qube Residential Manchester

4.8/5

View Agents
Tenant

Review

Courtney helped as much as possible during the entire process of finding the house and was clear and open with the communication throughout the process.

Aneesh · 31 January 2025 · Qube Residential Manchester

5/5

View Agents
Tenant

Review

Courtney helped us find a property within a span of 2 weeks and was very helpful and efficient with the process.

Haamid · 31 January 2025 · Qube Residential Manchester

4.8/5

View Agents
Tenant

Smooth process

Leigha Monks Made sure the whole letting process was stressless and most importantly she is always available to answer any of my questions or concerns. They did good than anticipated.

Great · 31 January 2025 · Qube Residential Manchester

5/5

View Agents
Tenant

Courtney Bryant

Courtney was a pleasure to deal with, best estate agent I have dealt with (dealt with a fair few in my time) thank you for making the usual stressful process easy and efficient

Mark · 31 January 2025 · Qube Residential Manchester

5/5

View Agents
Tenant

Outstanding service from Courtney!

I had the pleasure of working with Courtney while looking for my new home, and I can’t recommend her enough! From start to finish she was professional, knowledgable, and incredibly supportive. She couldn’t do enough for us! Courtney has gone above and beyond for us and took the time to understand exactly what I was looking for. If you’re looking for a new home, get in contact with Courtney!

Nathan · 31 January 2025 · Qube Residential Manchester

5/5

View Agents
Tenant

Tenant review

Rebecca was absolutely lovely from the moment I met her. Really helpful in all aspects of information I needed. Communication has been very quick and very professional. Would 100% recommend using this letting agents again and would recommend to my friends if all agents are like Rebecca.

Kayleigh · 28 January 2025 · Qube Residential Manchester

5/5

View Agents
Tenant

Amazing Agent

Courtney Bryant was very helpful during the letting process. She is an amazing agent !

Astou · 16 January 2025 · Qube Residential Manchester

4.8/5

View Agents
Tenant

Easy move in

We were moving up to Manchester from London. We found Rebecca so helpful, fast at replying to our emails and made the whole move in process easy.

Jeni · 13 January 2025 · Qube Residential Manchester

4.8/5

View Agents
Tenant

Review of Rebecca

Rebecca has been a fantastic letting agent to work with. Her communication has always been clear, prompt, and professional, making the entire process much smoother. She provided valuable advice and kept us well-informed at every stage. Overall, a great experience!

Harry · 10 January 2025 · Qube Residential Manchester

5/5

View Agents
Tenant

Good Service

The letting process was fast and swift. They are reliable and are the best

Pelumi · 8 January 2025 · Qube Residential Manchester

5/5

Google

I have been dealing with Qube Residential for many years and am very impressed with their professionalism. Diane has been my main contact over the last few months and she has resolved all issues very effectively. Very pleasant to talk to. Jonathan Cook and his team have been very supportive at every stage.

Prem · 6 January 2025 · Qube Residential Liverpool

Agent replied · 13 December 2024

Dear Prem We are sincerely grateful for your five-star review and long-standing relationship with Qube Residential. Diane, Jonathan, and the team are thrilled to receive your commendations and are delighted to have made your experience so positive. Your satisfaction is our top priority, and we look forward to continuing our supportive service in the years to come.

5/5

Google

I have been dealing with QUBE for the past 6 years as an owner. The team is extremely efficient and helpful with everything. They have a very broad advertisement background and have been able to find excellent tenant all the times. Thank you all

E · 29 December 2024 · Qube Residential Manchester

Agent replied · 13 December 2024

Thank you very much for your kind words. I hope that we can continue providing our service to you for many years to come.

4.8/5

View Agents
Tenant

Review of Rebecca Evans

Really helpful, smooth process, good communication

Harry · 23 December 2024 · Qube Residential Manchester

5/5

View Agents
Tenant

Amazing experience from Courtney at Qube

I am so happy with my experience with Qube. Courtney has been so wonderful, she helped me all the way in my moved. She answered all of my queries right away. She helped me get my place quickly as I needed to move out soon. The reference checks went through so quick and easy. Thank you so much Courtney I am really happy with my new place.

Shazeda · 21 December 2024 · Qube Residential Manchester

5/5

Google

Courtney from Qube was incredibly helpful throughout the entire process, from viewing the property to signing the lease and moving in. She always responded quickly and professionally. Even after living here for a month now, the service from Qube has been amazing. I highly recommend this agency!

Fione · 20 December 2024 · Qube Residential Manchester

5/5

Google

Used Qube to let our property, the service from Beth and Sean is always brilliant, nothing too much trouble and response times lightning quick. With tricky tenants they handled everything professionally, we really can't fault Qube at all.

Alex · 29 November 2024 · Qube Residential Manchester

5/5

Google

Working with Qube Residential has been an absolute pleasure for Northern Technical. As a maintenance company, we collaborate closely with their Property Management team to address tenant issues efficiently and effectively. The Property Management department faces the challenging role of being the first point of contact when issues arise and complaints need resolving. Despite this, the team handles their responsibilities with professionalism, resilience, and a commitment to ensuring tenant satisfaction to the best of their ability. We’d like to give a special shoutout to Beth, Kane, and Sean, whose excellent communication, coordination, and dedication make our job at Northern Technical much smoother. Their ability to navigate challenging situations while maintaining a positive and solution-oriented approach truly deserves recognition. Qube Residential is a fantastic partner to work with, and we’re grateful for the strong working relationship we’ve built together. Highly recommend their team for their expertise and reliability!

Shannon · 28 November 2024 · Qube Residential Manchester

4.9/5

View Agents
Landlord

Qube Residential are highly responsive

I am an overseas landlord with a number of buy-to-let properties in the UK. I have dealt with a number of different letting agents over the past few years. Objectively Qube Residential, for whom Jonathan Cook has been my main contact, have been by far the most responsive, professional and helpful. So much so that I have chosen to aggregate most of my portfolio to Qube and away from the other agents I was using. I am very grateful to Qube and Jonathan in particular for the quality service they continue to provide.

Martin · 27 November 2024 · Qube Residential Liverpool

Agent replied · 28 November 2024

Thank you for your kind words, Martin. We're thrilled to hear about your positive experience with Qube Residential and Jonathan. Our team is committed to delivering exceptional service to our landlords, and it's rewarding to know we've met that mark with your portfolio. We look forward to continuing our successful partnership. Your trust in us is greatly appreciated.

5/5

Google

I have the pleasure of working alongside Qube , mainly Kane and Beth who are both professional and knowledgeable if only more people in their profession were as competent. Mark MAB Carpets & Flooring

Mark · 27 November 2024 · Qube Residential Manchester

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Qube Residential

How many reviews does Qube Residential have?

Qube Residential has 615 reviews across its two offices, rated 4.3 out of 5 overall: 378 on Google, 2 on Facebook, 2 on Yell, 225 on View Agents, 8 on Trustpilot. Company-wide Trustpilot reviews for Qube Residential are counted once, not once per office.

Which Qube Residential office has the most reviews?

Manchester has the most, with 422 reviews rated 4.3 out of 5, followed by Liverpool with 202.

Where are the Qube Residential offices?

The two Qube Residential offices, by town:

  • Liverpool: 7 Honeycomb, Edmund Street, Liverpool, L3 9NG
  • Manchester: Qube Residential, 7th Floor, One City Approach, Manchester, Greater Manchester, M30 0BG
What do sellers say about Qube Residential?

5 reviews from sellers, rated 4.6 out of 5 on average. For example, Leigh-Anne wrote: "We have recently sold our property with Qube Residential, I cannot rate them highly enough. We had the pleasure of dealing with Gary Seed who was so ..."

What do buyers say about Qube Residential?

4 reviews from buyers, rated 5.0 out of 5 on average. For example, Lauren wrote: "Highly recommend Qube to potential buyers and sellers. I went to view a house and Gary who saw us round the property was knowledgeable. On the back of meeting ..."

What do landlords say about Qube Residential?

36 reviews from landlords, rated 4.8 out of 5 on average. For example, Angela wrote: "We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ..."

What do tenants say about Qube Residential?

179 reviews from tenants, rated 4.9 out of 5 on average. For example, Stephen wrote: "Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ..."

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