5/5
We originally signed up with a different local estate agent but having very few viewings and receiving little communication, we decided to switch to Putterills. I wish we had gone with them first as they were much better! Oliver managed to …

Trusted Agent profile
Verified
★★★★★
498 reviews across 9 offices and 3 platforms
Putterills has 498 reviews across nine offices (Knebworth, Stevenage, Welwyn Garden City, Hitchin, Hitchin, Royston, Welwyn, Hitchin and St Albans) and three platforms, rated 4.8 out of 5 overall. Putterills has the most, 164. Checked 9 October 2026.
436
Reviews on Google
All 9 offices
9
Reviews on Facebook
Business-wide
53
Reviews on View Agents
All 9 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Home sales in Britain aren't exactly easy. They take considerable more time than it does in the United States although Continental purchases may vary. So when ...Read all 22 from sellers
The whole team at Putterills were great but Sandra Venn was exceptional. We had a long chain which produced lots of issues and numerous delays. Sandra was in a ...Read all 20 from buyers
Putterills's nine offices, most reviewed first. Each has its own page.
Trusted Agent 2026 results for Putterills. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
We originally signed up with a different local estate agent but having very few viewings and receiving little communication, we decided to switch to Putterills. I wish we had gone with them first as they were much better! Oliver managed to …
5/5
Putterills were my estate agent for the sale of my flat. They visited the property and produced brochures quickly. We obtained offers quickly on the flat and Putterills offered excellence advice throughout the sale process. …
5/5
Found Putterills really professional and really friendly.
Thank you for your kind words, always a pleasure seeing you. David
1/5
Rating only, no written review.
5/5
We recently purchased a property through Putterills. Abigail looked after our purchase and has been brilliant. She always replied to our enquiries quickly and kept us up to date with the progress of the purchase without us needing to chase her. Fantastic, friendly service and would recommend to others.
5/5
Thanks to Putterills and especially Nigel, we were able to find our dream house and make the buying experience faster and smoother for us.
5/5
We viewed a property a few months back - From the moment we viewed it and put the offer in Putterrills were so helpful. Once our offer was accepted we were still able to take our parents to go view the property on different occasions. When it came to the solicitors and not understanding their jargon, Vanessa from Putterills was always happy to explain it to us. Vanessa kept on touch with us throughout the process, keeping us updated on seller and solicitors etc. We get to collect our keys today and are so excited and so grateful for everything they have done.
5/5
The Knebworth team have been nothing but brilliant at each step of our moving journey. From the first valuation tour to all the viewings, to the final days of the sale going through we have been so impressed. Everyone we have interacted with in the office has been so friendly, no question is too small, and just really made the process so much less stressful then I imagine it could be. They were fab at communication and worked really hard to secure lots of viewings for our property. Such a great team - thankyou all!
5/5
Emma was fantastic - with the information she provided, explained the process clearly and also made our moving stress free. I would recommend using Putterills if you’re looking for a home to rent or buy.
5/5
The experience with Putterils on the purchase of our house has been absolutely Stellar! Very friendly and helpful staff, no pushy hard selling. Even when it seemed at one point that our solicitors may have dropped the ball a little, Nigel was absolutely proactive in not only chasing but also providing vital information and keeping everyone in the loop. Upon a final viewing, we met Oliver in person who was as happy as he was friendly. Thanks to all at Putterils who helped get this over the line.
5/5
Brought my house with Putterills 4 years ago, fantastic service and wonderful helpful staff, would not hesitate for a second to use them again.
Thank you for your lovely review Jas. It is is very much appreciated.
5/5
I was very happy with the quick sale of our property at the asking price. A very professional service from start to finish of the sale process. Having Nigel progressing the sale with solicitors and others in the chain was a real benefit.
5/5
Great Service! Adam valued our house and the attention to detail compared to other agents was second to none. Would highly recommend. Thank you again
Thanks Helen, We will pass your comments on to Adam and the Team.
5/5
Rating only, no written review.
5/5
Excellent agent… Jenny was amazing at showing us the property.
Thank you for your positive review! I'm pleased we could assist you. If you need more information about this or any other properties we have available, please don't hesitate to contact us. I wish you the best of luck in finding your new home.
5/5
We can’t thank Putterill’s enough. Adam was incredibly helpful guiding my mother through selling the family home. His patience and thoughtfulness was greatly appreciated. Would thoroughly recommend Putterill’s to anyone to sell their house.
Thank Patrick, very kind of you. Wishing you and the family all the best.
5/5
Recently bought a house for the first time with my partner, and it was through Putterills. They were great and supportive. We did multiple viewings of the house we're buying, and everytime afterward they followed-up with us. They kept us updated and maintain communication with the Seller's side. They were very welcoming and kind when we went to collect the keys. We even got a goodie bag! Thank you to the team at Putterills Stevenage!
Dear Rachel, we were so pleased to see this review and are truly pleased that you are happy with us. Good luck in your new home! regards-PUTTERILLS
5/5
Great overall experience, Adam was very friendly and explained the whole process thoroughly. Took the time to answer all of our questions and was also quick to respond to initial enquiries. Highly recommend.
Brill Thanks Emma.
5/5
Highly, highly recommend to anyone looking for an estate agents to use these guys. They are in a different league to other estate agents, have the loveliest team of people and really care about your house sale of purchase from start to finish! I would use them again in a heart beat
Thank you so much for your wonderful review of our team at Putterills in Hitchin. We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us. We are grateful for your support and look forward to assisting you again in the future. Wishing you a wonderful Christmas in your new home! Best wishes, The Putterills Team, Hitchin
5/5
Abigail was amazing!! The first 90% of our purchase went very smoothly and Abigail kept us informed at all times. The last 10% was chaos due to our unreasonable vendor but Abigail went above and beyond to do her best to smooth things over and keep things progressing. I know this involved very many emails and phone calls and some late evenings. Thank you so much Abigail for getting us over the line! When it all felt like it was going to fall apart you saved the day
Thank you for this lovely review. We do hope you are happy in your new home.
5/5
Thank you Putterills for dealing with the sale so efficiently. Much appreciated...
Thanks Rob, you were a pleasure to work along side.
5/5
We spoke to a lot of estate agents in Hitchin regarding our house sale before ultimately deciding on David and his team. We are extremely happy with our decision. Putterill's did a great job of marketing our house, keeping us informed and getting us the right buyer. We had originally planned on selling our house to purchase a new build in Hitchin. We subsequently changed our mind and went with a different house. This dragged out the process (our doing) but the team were very understanding and patient. Shirley in the office was a delight and Abigail in the sales progression team did a great job in finally getting us across the line (despite lots of hurdles thrown our way at the end). We will for sure be recommending Putterill's and wish everyone there all the best.
Thanks Patrice, as I will always advise people good communication is essential, especially when goal posts move or bumps in the road appear. Ultimately we want the best for our clients and will work our socks off to help facilitate the move. Great team effort all round! I truly hope the family is very happy in your new home.
5/5
David and the team were very effective and efficient going from house listing to offer within 10 days. The team were easy to contact throughout, very attentive and responsive. I would highly recomment Putterills - Hitchin
5/5
Great , prompt service which included after sale service to drive the transaction through. Thanks v much.
Thanks for the review Kathryn. Always a pleasure working with you. All the best.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Putterills has 498 reviews across its nine offices, rated 4.8 out of 5 overall: 436 on Google, 9 on Facebook, 53 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Putterills has the most, with 164 reviews rated 4.9 out of 5, followed by Putterills with 157.
Putterills, 123 London Rd SG3 6EX; Putterills, 61-63 High Street, Old Town SG1 3AQ; Putterills, 34 Wigmores North AL8 6PH; Putterills, 60 Hermitage Road SG5 1DB; Putterills, 32 Bridge Street SG5 2DF; Putterills, 7 Melbourn St SG8 7BP; Putterills, 9 High Street AL6 9EE; Putterills Land and New Homes, 32 Bridge Street SG5 2DF; Putterills, 6 Holywell Hill AL1 1BZ.
22 reviews from sellers, rated 5.0 out of 5 on average. For example, Chris wrote: "Home sales in Britain aren't exactly easy. They take considerable more time than it does in the United States although Continental purchases may vary. So when ..."
20 reviews from buyers, rated 5.0 out of 5 on average. For example, Abi wrote: "The whole team at Putterills were great but Sandra Venn was exceptional. We had a long chain which produced lots of issues and numerous delays. Sandra was in a ..."
Yes. In The Trusted Agent 2026 awards: Putterills, Knebworth won Trusted Agent.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.