Trusted Agent profile · Hertfordshire
Verified
★★★★★
498 reviews across 9 offices and 3 platforms
Putterills has nine offices, in Knebworth, Stevenage, Welwyn Garden City, Hitchin (three offices), Royston, Welwyn and St Albans (Hertfordshire). Together they have 498 reviews on three platforms, rated 4.8 out of 5 overall.
436
Reviews on Google
All 9 offices
9
Reviews on Facebook
Business-wide
53
Reviews on View Agents
All 9 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Home sales in Britain aren't exactly easy. They take considerable more time than it does in the United States although Continental purchases may vary. So when ...Read all 22 from sellers
The whole team at Putterills were great but Sandra Venn was exceptional. We had a long chain which produced lots of issues and numerous delays. Sandra was in a ...Read all 20 from buyers
Putterills's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Putterills, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe would like to thank all Puttrills Staff especially Nigel and Duncan for their excellence, in the sale of my mother's Retirement Apartment. Which proved to be a difficult sale due to problems with the Chain. Nigel did his best to keep us informed all the way through a difficult Sale. We could not have dealt with a more Professional Agent.
5/5
GoogleGreat estate agents to buy through. Nice and helpful people, they also don't add extra pressure on an already stressful experience of moving house. I wish more estate agents could be this way.
Thank you for your kind review Dave. This is exactly what we aim to achieve for anyone dealing with us! We all hope to get you moved soon. Putterills WGC
5/5
GoogleVery pleased with service provided by Adam and the team. Will use again
Thanks for your kind words, Martin, it was an absolute pleasure working with you
5/5
GoogleI have recently been communicating with an estate agent called Emma at the Knebworth branch. I was trying to rent a property but due to having pets could not go through with a property. Emma tried her upmost for me, and the best thing was …
Thank you so much for taking the time to share your experience. While we’re sorry the property couldn’t work out due to your pets, we’re delighted to hear how well Emma supported you throughout the process. … More
5/5
GoogleI approached Putterills after a bereavement and what can I say apart from thank you to the wonderful Lucy and Vanessa and of course the rest of the team. They supported and kept us up to date right through from viewings to completion. …
Thank you so much for your heartfelt review. We’re truly sorry for your loss, and we’re pleased to hear that Lucy, Vanessa and the rest of the team were able to support you during such a difficult time. Providing a compassionate and … More
5/5
GoogleVery helpful and friendly staff. Sold our property almost immediately and got our top asking price. Kept us informed throughout and recommended a very good conveyancer. Were very helpful with keys and access, as we were selling somewhat remotely. Particular thanks to Vanessa.
Thank you so much for your wonderful review. We’re delighted to hear that the team were able to secure your top asking price so quickly and make the process smooth, especially with you selling from afar. Keeping our clients informed and … More
5/5
GoogleThe whole Putterills team surpassed excellence in helping us secure our new home in a tightly defined window. Oliver for his spot on sales guidance and advice, followed by marketing and having our house under offer very quickly. Then came thorough and proactive efforts throughout the sales process. Nigel especially who overcame the complexities of the chain and held it together over a few nail biting last weeks when other professional parties just did not compare. A huge thank you to everyone throughout.
5/5
GoogleI purchased my property from Putterills Welwyn Garden City around 15 years ago and still remember how professional and helpful the team were at that time. …
Hi Dawn Thank you so much for your kind words and for coming back to us after all these years. We’re delighted that you found the team, especially Courtney and James, … More
5/5
GoogleWe’ve had such a brilliant experience with Putterills in Welwyn Garden City. Everyone we have dealt with has been so friendly, polite, and professional, and they always got back to us really quickly. A huge thank you to Jay, who made the …
Thank you so much for your lovely review! We’re thrilled Jay and the team could make your home search smooth and stress-free. It’s fantastic to hear our friendly and responsive approach made a difference, we really appreciate your … More
5/5
GoogleVery professional but friendly and completely engaged with the process. There was never a lapse in communication and I was kept informed at all times. I felt confident that my home would be well represented and that prospective buyers would be well matched Completely happy with all aspects of Putterill’s service
5/5
GoogleGreat service from the lettings team when we wanted to put up a property recently acquired in Hitchin for rental. Proactive search to find tenant, very professional in all dealings with us and contractors. Everything concluded speedily. Special shout out for Emma who was patient with us and a joy to work with.
5/5
GoogleI instructed James & his team to market my parents property; they have been so patient & helpful during this process. They managed to secure us a buyer so quickly & I can’t recommend them enough!
Thank you so much for your lovely review. We know selling a family home can be a big step, so we’re really pleased that James and the team could make the process as smooth and supportive as possible. Your recommendation means a great deal to us. Putterills WGC
5/5
GooglePutterills WGC have been very professional and all the staff have been lovely. They provide a great service and therefore would highly recommend this company!
Thank you for the lovely review Magda. We’re so glad you were happy with the service! Putterills WGC
5/5
GoogleWe were in the very fortunate position to be selling and buying with Putterills and we couldn’t recommend them highly enough. James, Coner and Abigail are the dream team. During our property search, they helped us navigate the market to find exactly what we were looking for. When we found it, Putterills came into their own. They marketed and sold our house within a week, to put us in the strongest possible position to secure our dream home. The team are responsive and conscientious, making the stressful journey of selling and buying seamless. If you are looking for an estate agent who offers exceptional service, honest guidance, and brilliant results, look no further than Putterills.
Thank you so much for sharing such a wonderful review. We’re delighted that James, Coner, and Abigail were able to guide you seamlessly through both your sale and purchase. Delivering exceptional service, clear communication, and genuine support throughout the process is exactly what we strive for, so your feedback means a great deal to us. Putterills WGC
5/5
GoogleWriting this prior to completion but our service from all staff at Putterills in Welwyn Garden has been fantastic. Always feel like whoever picks up the phone is knowledgeable and our contact has given us good advice throughout. They offer a personal service which has made our process so far run very smoothly.
Thank you so much for your kind words. We're delighted to hear that our team has been able to provide helpful advice and a smooth, personal service throughout the process. We really appreciate you taking the time to share your experience and look forward to supporting you through to completion.
5/5
GoogleThis is the 2nd home I have purchased with Putterills in the last few years. They are so easy to work with. Abigail is fab - attentive, professional and gets back to you asap and the sale was completed fairly smoothly despite issues with the lower chain. Conor is lovely and could sell ice to a polar bear - no pressure selling but engaging. I saw a few properties via Putterils and each time there was no pressure to lock up and leave. James was great with helping me navigate the start of the conveyancing process esp when technology kept failing me. Overall throughly recommend buying with Putterills.
Thank you so much for your review Raj. We're happy to have helped you move for a second time! Putterills WGC
5/5
GoogleThank you to all for your help in selling my property in Knebworth, you were kind, understanding, factual, kept me up to date so things could run smoothly, any concerns or problem you resolved immediately. would defiantly recommend
Thank you so much for your kind words! We’re thrilled to hear you had a positive experience selling your property in Knebworth. It was a pleasure assisting you, and we’re glad we could keep things running smoothly and address any concerns along the way. Your recommendation means a lot to us!
5/5
GoogleI approached Putterills following a bereavement asking them to sell my home. I was treated with the utmost respect by all the Staff, my main contacts were Lucy, Vanessa and Adam, but all staff were most helpful in not only finding a buyer, …
Thank you so much for taking the time to leave such a kind and thoughtful review. We are truly touched by your words and are pleased that Lucy, Vanessa, Adam, and the rest of our team could support you during such a difficult time. It’s … More
5/5
GoogleWe cannot praise Knebworth Putterills enough. After deciding to downsize from our family home we invited three different Estate Agents around with the intention of the best one taking on the job. …
Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that Lucy, Jen, Chloe, and Vanessa made your selling experience such a positive one. It was a pleasure supporting you through the process, and we’re delighted your home … More
5/5
Googlevery efficient and professional service provided. would recommended to anyone selling in the local area , great team and the pictures of the property were brilliant, the team really know what they are doing.
Thanks so much for your kind review! Working with you and your family was a real joy. All the very best for the future
5/5
GoogleEmma at Putterills made the temporary tenancy very easy to follow. She kept in contact at every stage and I would very highly recommend.
5/5
GoogleSeemless process with Putterills. Thoroughly recommend them, they are friendly, understanding, clear and concise. I bought my house through them 6 years ago and then very recently sold it with them - so I have experience as a buyer and a seller!
Thank you so much for your kind words! We’re delighted to hear that your experience with Putterills has been seamless, both as a buyer and a seller. It’s always wonderful to support our clients at every stage of their property journey, and your recommendation means a lot to the team. All the best in Scotland
5/5
GoogleWe’d like to say a big thank you to Putterills for their support during our recent home purchase. As buyers, we really appreciated the professionalism, transparency, and regular updates we received throughout the process. …
Thank you so much for your kind words! We’re thrilled to hear that your experience with Putterills made the home-buying process smoother and less stressful. It was a pleasure supporting you every step of the way, and we’re delighted that … More
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Putterills has 498 reviews across its nine offices, rated 4.8 out of 5 overall: 436 on Google, 9 on Facebook, 53 on View Agents. Company-wide Facebook reviews for Putterills are counted once, not once per office.
Knebworth has the most, with 164 reviews rated 4.9 out of 5, followed by Stevenage with 157.
The nine Putterills offices, by town:
22 reviews from sellers, rated 5.0 out of 5 on average. For example, Chris wrote: "Home sales in Britain aren't exactly easy. They take considerable more time than it does in the United States although Continental purchases may vary. So when ..."
20 reviews from buyers, rated 5.0 out of 5 on average. For example, Abi wrote: "The whole team at Putterills were great but Sandra Venn was exceptional. We had a long chain which produced lots of issues and numerous delays. Sandra was in a ..."
Yes. In The Trusted Agent 2026 awards: Putterills, Knebworth won Trusted Agent.
