Trusted Agent profile

PS&B estate agents in Bognor Regis and Portsmouth

4.1

★★★★★ Great

172 reviews across 2 offices and 2 platforms

PS&B has two offices, in Bognor Regis and Portsmouth. Together they have 172 reviews on two platforms, rated 4.1 out of 5 overall.

Google logo

4.2 / 5

162

Reviews on Google

All 2 offices

Facebook logo

2.6 / 5

10

Reviews on Facebook

All 2 offices

Reviews may appear on more than one platform.

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Our offices

PS&B's two offices, most reviewed first. Each has its own page.

Latest reviews from every PS&B office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

My partner and I recently found a property to rent through this agency and the process was nice and smooth, thanks to the assistance provided by Emma, Coral, Sarah, Helen and Nichola.

Pedro · 23 October 2023 · PS&B Lettings

Agent replied · 22 October 2024

Thank you for the kind review. I will feed this back to the team. Kind Regards Michael Barber (Director)

4/5

Google

This review is posted on behalf of the Directors of the Heather Court Right to Manage Company Ltd. PS&B have been our agents for several years. During that time they have performed their contractual duties to the best of their ability, in particular during the period of lockdown when we were without a Scheme Manager. Our present point of contact, Sarah Tastsidis-Hirst, is efficient and effective, responding promptly to enquiries. Jo Lock and Sara Guinn have also provided their support in the past. We look forward to their finding solutions for us in the future.

Ruth · 23 October 2023 · PS&B Lettings

Agent replied · 22 October 2024

Hello Ruth. Thank you for the kind review of property management. Kind Regards Michael Barber (Director)

5/5

Google

We rented our flat almost 2 months ago. It was a bit difficult for us to find a good flat because we are from Ukraine. But everybody here was so kind and attentive to us, help us to rent asap. I do recommend this agency and it was grate first experience for us. Thanks a lot to Helen, Nichola, Sarah, Coral and Lily❤️

Daria · 23 October 2023 · PS&B Lettings

Agent replied · 22 October 2024

Thank you for the kind review. Kind Regards Michael Barber (Director)

5/5

Google

I have dealt with P S & B for many years on a number of residential properties and find their professionalism and attention to detail a refreshing change to other agents. Their fee structure is extremely competitive and in view experience has always represented good value for money. Helen Walden has usually been my senior point of contact and the service that she provides is most impressive. She fully understands current legislation and provides clear and accurate advice when needed. I am also dealing with Nichola Swan who responds to issues immediately and efficiently and handles the day to day management perfectly. Keep up the good work.PositiveResponsiveness, Quality, Professionalism, Value

Jonathan · 23 October 2023 · PS&B Lettings

Agent replied · 22 October 2024

Thank you for your kind comments, I will feed this back to the team. Kind Regards Michael Barber (Director)

5/5

Google

Want to say many thanks to Coral, Lily, Helen, Nichola and Sarah! Helped me and my daughter to rent our first flat in UK. Doesn’t matter how many times we was coming to the office with our problems or questions they was always friendly. Highly recommend

Наталья · 23 October 2023 · PS&B Lettings

Agent replied · 22 October 2024

Thank you for the kind review. Kind Regards Michael Barber (Director)

5/5

Google

Helen, Nichola, Sarah, Coral & Lily! What a team!! these ladies are a massive credit to your company, so helpful, very thorough. I recently relocated to the area for work, I was made to feel welcome and they know the area like the back of their hands. Nothing was too much trouble and I will be recommending them to anybody I meet that is looking to rent a property locally. Amazing, thanks so much. Kind Regards, Mark Stewart

Mark · 23 October 2023 · PS&B Lettings

Agent replied · 22 October 2024

Thank you very much for the kind review. Kind Regards Michael Barber (Director)

5/5

Google

I had a pleasant stay at one of the flats in Fitzleet House. I lived in a one bedroom flat for four years with my husband. The flat was newly renovated when I moved in, very spacious and great value for money with nice views of the seaside and the park. Any issues I had with the flat were addressed in a timely matter, I felt safe and secure as all the fire regulations were taken very seriously. I dealt with Nichola and Helen, they were very pleasant and friendly. I would recommend PS and B for renting or buying properties.

Rele · 23 October 2023 · PS&B Lettings

Agent replied · 22 October 2024

Hello Rele. Thank you for the kind comments I will forward these onto the team. Kind Regards Michael Barber (Director)

5/5

Google

Recently moved to Bognor Regis, after dealing with some pretty poor agents in the past the team at PS&B was a big breath of fresh air. Professional, responds quick, and always friendly. Emma, Nichôla, Sarah, Coral, and Helen are a pleasure to deal with, and are always helpful.

Ryan · 23 October 2023 · PS&B Lettings

Agent replied · 22 October 2024

Hello Ryan. Thank you for the kind words. Kind Regards Michael Barber (Director)

5/5

Google

I would like to thank specially Sarah, Helen, Nicola, Emma and Coral for helping me to find out my first rental home in UK. As i am an overseas customer i was having so many doubts. Thank you team for answering my each queries patiently. Thank you so much for your caring approach. Highly recommending the team. Best of luck for future endeavours. 😀

Preethy · 23 October 2023 · PS&B Lettings

Agent replied · 22 October 2024

Thank you for the kind comments. Kind Regards Michael Barber

5/5

Google

I have recently moved to Bognor Regis with the Support of PS&B. I was impressed from the first day I showed interest to the property, the response was so quick. From then on, Emma, Sarah, Coral, Nichola and Helen have been so efficient and supportive. They make it so easy to settle in a new environment and help with practical stuff and figuring out literally anything in the property. This is an amazing team and would highly recommend them any day! Thank you, Nontando

Nontando · 23 October 2023 · PS&B Lettings

Agent replied · 22 October 2024

Thank you for the kind review. Kind Regards Michael Barber (Director)

5/5

Google

Nichola, Helen, Coral, Emma and Sarah have managed our properties for the last few years. Their customer service is excellent. The understanding of how lettings works and attention to detail is very valuable and makes my job very easy They also have a great personal touch in what they do.

Mike · 23 October 2023 · PS&B Lettings

Agent replied · 22 October 2024

Hello Mike, Thank you for this. Kind Regards Michael Barber (Director)

5/5

Google

Rating only, no written review.

Jade · 17 April 2023 · PS&B Residential Sales

Agent replied · 24 October 2024

Thank you Jade. Kind Regards Michael Barber (Director)

5/5

Google

Excellent service and nothing was to much trouble for Lyndsay, despite our hundreds of questions. A*

MATT · 17 April 2023 · PS&B Residential Sales

Agent replied · 24 October 2024

Hello Matt, thank you for the kind comments. Kind Regards Michael Barber (Director)

5/5

Google

Rating only, no written review.

Saz · 23 October 2022 · PS&B Lettings

Agent replied · 22 October 2024

Thank you for the kind review. Michael Barber (Director)

1/5

Google

Rating only, no written review.

Kakhaber · 23 October 2022 · PS&B Lettings

Agent replied · 22 October 2024

Hello Kakhaber, I am sorry you felt the need to give us a one star rating. If you want to contact me on michaelb@psandb.co.uk I can try and look into your problem. Kind Regards Michael Barber (Director)

1/5

Google

Rude and careless staff

Samuel · 23 October 2022 · PS&B Lettings

Agent replied · 22 October 2024

Hello Samuel. I am sorry you had a bad experience please contact me michaelb@psandb.co.uk and we can see what we can do. kind Regards Michael

2/5

Google

The never answer when you need to talk with them

Geo · 23 October 2022 · PS&B Lettings

Agent replied · 22 October 2024

Hello if you want to contact me I will look into this matter. Kind Regards Michaelb@psandb.co.uk (Director)

2/5

Google

Worst managed management company iv known so far

Karla · 23 October 2022 · PS&B Lettings

Agent replied · 22 October 2024

Hello Karla, if you would like to make contact with us we can try and sort out the issues you have kind Regards Michael Barber (Director) michaelb@psandb.co.uk

5/5

Google

Excellent staff , work hard to get job done !

Maureen · 23 October 2022 · PS&B Lettings

Agent replied · 22 October 2024

Thank you for the kind comments. Kind Regards Michael Barber (Director)

3/5

Google

Friendly when using them at first but not picking up the phone now I am a tenant and need answers? 😡 …

Bike · 23 October 2022 · PS&B Lettings

Agent replied · 22 October 2024

Hello, if you would like to contact me direct I will see what is the issue michaelb@psandb.co.uk

5/5

Google

Excellent service and great communications through, Thank You Sarah, April, Nichola,Helen, Coral and all team.

Grzegorz · 23 October 2022 · PS&B Lettings

Agent replied · 22 October 2024

Thank you for the kind comments which i will send to the team. Kind Regards Michael Barber (Director)

5/5

Google

Nichola always helped with any maintenance issues. Was fast at responding, helpful and excellent communication throughout our tenancy!

Emily · 23 October 2022 · PS&B Lettings

Agent replied · 22 October 2024

Thank you for your kind comments I will ensure that Nichola is aware. Kind Regards Michael Barber (Director)

5/5

Google

My partner and i would just like to thank Nichola Swan for her rapid response to getting our old cooker and washing machine replaced .Thank you Nichola 👍👍👍 Kind regards Jason & EwaPositiveResponsiveness, Professionalism

Jason · 23 October 2022 · PS&B Lettings

Agent replied · 22 October 2024

Thank you for your kind comments. Kind Regards Michael Barber (Director)

5/5

Google

As a building contractor for a few years now parsons are a dream to work with, everyone in the office are always happy to help Helen ,Nichola , Sarah ,Coral and April they always go above and beyond for me wether it's keys I need or advice on a property an absolute pleasure to work with and hopefully look forward to working with them for years to come 😊

Dean · 23 October 2022 · PS&B Lettings

Agent replied · 22 October 2024

Thank you for your kind comments and I will feed this back to the team. Kind Regards Michael Barber (Director)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about PS&B

Which PS&B office has the most reviews?

Bognor Regis has the most, with 136 reviews rated 4.2 out of 5, followed by Portsmouth with 36.

Where are the PS&B offices?

The two PS&B offices, by town:

  • Bognor Regis: The Estate Office, Alma Place, 11 Lennox Street, Bognor Regis, PO21 1LZ, PO21 1LZ
  • Portsmouth: 25 London Road, Portsmouth, PO2 0BQ, PO2 0BQ

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