PS&B Residential Sales reviews

★★★★★ 5/5

Google

We can't thank PS&B enough and in particular Jade & Lyndsay, for their services in dealing with the commercial sale of our property. We had tried a generic estate agent to get our property sold but had no joy. We wish we had discovered PS&B sooner! With PS&B's expertise in marketing Commercial Properties, they soon found us a buyer and we achieved a happy figure for it. Thank you Jade & Lyndsay! The Alford's

Sally · 17 March 2026

★★★★★ 1/5

Google

I am disappointed with the racism and assault i get from M.K​​​​. He comes to my business as property management but he is trying to get in my private draws and assaulting my staff and my self. There is lack of communication as well he will not answer any phone or email just emails when he is coming for inspection then walks to shout around the shop. I am not happy with this at all and all my patience to this is leaving me.

Mehmet · 17 November 2025

★★★★★ 1/5

Google

I live in a block of flats where PS&B is the property management company, and have consistently found their service to be disappointing. Communication is often slow and unresponsive. There is also a clear lack of professionalism when it comes to managing service charges - most notably, their most recent Statement of Account contained errors that required correction. These kinds of mistakes undermine confidence. Based on my experience, I would not recommend PS&B and do not consider they provide "peace of mind" to tenants.

Sacha · 27 June 2025

★★★★★ 2/5

Google

Mr AP of PS&B hasseled us. We had a property to sell and it fell though. Mr AP wrote us a letter saying PS&B could help. Nice. I phoned yesterday, and asked how? I was unwilling to abandon our existing agent at this stage but was willing to consider any approaches through our existing agent. Within an hour I got two more calls. I said the same. While out on business today, AP called the house line TWICE, and spoke to my wife. Again the same, but then said she knew nothing of the business (not wholly true) and that we were declining his client (entirely untrue), and hung up. Doing business with them might not have been nice. Post Reply: spoke to Chief Operations Officer Micheal Barber 09/08/24. He apologised, saying colleagues had an opportunity that seemed v attractive and they pressed it too hard.

L&L · 25 August 2024

★★★★★ 5/5

Google

Luke at the Portsmouth branch of PS&B has been instrumental in assisting us as our Property Manager and has found clever solutions for us on several issues. He is helpful, very knowledgeable and efficient. His swift responses to our queries have made our lives much easier as has his friendly demeanour. Thank you so much Luke for all you do!

Lorraine · 2 May 2025

★★★★★ 5/5

Google

My 97 year old aunt has rented a flat via PS&B Brighton office since 2019. She uses neither text nor email so all correspondence regarding payments is sent to me. I recently had cause to query a repeated charge error. I have to commend Will Ambrose of the Portsmouth accounts dept who speedily and efficiently resolved a historic misallocation of payments by going back to day 1. This must have taken considerable time yet his explanation and breakdown of the causes was crystal clear and left me feeling totally happy with the result. A prime example of under promising and over delivering. Sadly, the opposite of service from Hove property (block) maintenance over a water ingress issue reported 4 years ago. Still have no idea if it has been resolved through lack of feedback but plenty of over promising and under delivering.

Tony · 17 January 2026

★★★★★ 5/5

Google

Our home-buying journey with PS&B was simply exceptional! After trying with several agents across Portsmouth, Jade and Lyndsay stood out for their professionalism, patience, and genuine care. Thanks to their dedication, we finally found the perfect home for our family, one that truly feels like “the best fit.” Their communication was always clear, timely, and reassuring, making what could have been a stressful process smooth and joyful. We’re deeply grateful for their support and would highly recommend PS&B to anyone looking for a trustworthy and outstanding estate agent team.

Amodu · 17 November 2025

★★★★★ 5/5

Google

Very happy with the service I received from PS&B, from valuation through negotiations to the eventual sale of the property PS&B kept me thoroughly up to date at every stage. Huge thanks to Lyndsay Field and her youthful assistant Danny Slaymaker for their professionalism throughout the whole process. Have already highly recommended. 5 Stars!

Wayne · 24 September 2024

★★★★★ 5/5

Google

Nicola Thomas was extremely efficient and helpful recently when I needed information regarding the leasehold on my flat. I needed the paperwork quickly in order to complete the sale of the flat. She certainly delivered. Thank you! Irene Cannon

Lauren · 17 April 2025

★★★★★ 5/5

Google

Property manager Sabrina Jones was always helpful and quick to respond to enquiries while working as the contact for residents at Arlington House. Her efforts were appreciated and she will be missed when PS & B no longer manage the building.

BECKY · 23 December 2024

★★★★★ 5/5

Google

I would like to thank Ruth Smith for her outstanding support to Port Solent and specifically for her outstanding work and effort put into providing replies to my buyer's solicitor. Over and above service and very much appreciated by all parties.

Susan · 23 November 2024

★★★★★ 5/5

Google

Lyndsay Field was my contact here and she was excellent. She made my house sale effortless with her care and attention. Joanne Chaudhry was also amazing with her help and support with some of the finer details of the sale. Would thoroughly recommend.

G · 24 October 2024

★★★★★ 5/5

Google

PS&B took over from another Managing Agent within days of when my client was due to exchange and complete on their property purchase. Not only were they extremely friendly and helpful to speak with, but they went above and beyond to provide me with the necessary information required which, in turn, prevented the chain from collapsing. I cannot thank them enough for how easy they made this for all parties involved. Their service is impeccable.

Brooke · 17 April 2025

★★★★★ 5/5

Google

PS&B helped us through the buying process of our first home. Specifically Lyndsay Field who was always at hand during the process to help relay information between us and the sellers. Her kindness really shone through and we are so pleased we are now in. We want to extend our thanks to her and the team for all their help!!

Fleur · 15 July 2025

★★★★★ 5/5

Google

Nicola Thomas was extremely efficient and helpful recently when I needed information regarding the leasehold on my flat. I needed the paperwork quickly in order to complete the sale of the flat. She certainly delivered. Thank you! Irene Cannon

Lauren · 27 May 2024

★★★★★ 5/5

Google

The situation was that my statement of account was incorrect and my service charge payment had been sitting unapplied in a suspense account since April 2024. To be honest I called PS&B with little expectation of a fast resolution. However, my expectations were exceeded due to the intervention of Tayla Saunders in credit control who solved my issues professionally within an hour or so. I now have a receipt as proof of payment and a correct statement of account. Well done Tayla you turned a miserable moment into a happy customer experience.

Mark · 25 August 2024

★★★★★ 5/5

Google

Paul and Lyndsay were super helpful, giving prompt and insightful service when I needed to sell a proprty. I would highly recommend PS&B if you are thinking of selling in the Portsmouth area.

Nathan · 17 April 2024

★★★★★ 5/5

Google

Excellent Staff! It's been a pleasure to work with all team at PS&B. All staff are incredible friendly and helpful. Thank you Sabrina and all team!!

Alina · 26 July 2024

★★★★★ 5/5

Google

These guys took over from a previous company. It has been like night and day. They are professional thorough and business like. Exactly what is needed

Vikingstudios · 17 December 2025

★★★★★ 5/5

Google

I would like to thank Lyndsay Field for her outstanding support, thank you.

Matthew · 24 September 2024

★★★★★ 5/5

Google

Our experience has been with Sabrina, who looked after our property. She was a breath of fresh air with meticulous attention to detail, clear and timely communication and responsive to any questions or queries we have had during her time overseeing our property.

Tom · 23 December 2024

★★★★★ 1/5

Facebook

They don’t call back...ever They don’t give feedback on offers you have made. They are completely disinterested in interacting with potential clients. We were looking to rent a property for our daughter and, subsequently, to buy a property in Brighton for letting. We wouldn’t trust them to rent anything we own - I wouldn’t touch them with a bargepole. Is that enough?

Stewart · 19 August 2019

★★★★★ 3/5

Google

Have complained to these people about 3 times had no response. Poor management.

Jackie · 24 October 2024

★★★★★ 5/5

Google

PS&B we’re a fantastic help regarding the letting of my property. After being stung in the past I was reticent to use another agent, however both Lyndsay and Paul put my mind at rest instantly. …

Sarah · 17 April 2023