Trusted Agent profile

Proctors estate agents in Darwen, Bromley, Petts Wood and 3 more

4.4

★★★★★ Great

202 reviews across 7 offices and 3 platforms

Proctors has seven offices, in Darwen, Bromley, Petts Wood, West Wickham, Beckenham (two offices) and Croydon. Together they have 202 reviews on three platforms, rated 4.4 out of 5 overall.

Google logo

4.4 / 5

192

Reviews on Google

All 7 offices

Facebook logo

4.2 / 5

5

Reviews on Facebook

All 7 offices

Yell logo

4.2 / 5

5

Reviews on Yell

All 7 offices

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Our offices

Proctors's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 192 reviews on Google only. Show every review

5/5

Google

I have had nothing but an excellent professional service using Proctors as my rental agents for over five years. Throughout the difficulties of "lockdown", problems that did arise, were quickly communicated and then efficiently dealt with. Any rental or maintenance issues were presented with very clear options to choose from and the professional advice I was recommended I followed, which in my experience turned out to be first class.

Steven · 10 October 2026 · Proctors Petts Wood

Agent replied · 13 October 2026

Thank you Steven and it’s been a pleasure working with you from the time you purchased the property, let the property over five years and then selling the property for you. I know Nick has enjoyed taking care of your tenants and as a valued client too. Best wishes for the future. Trevor.

5/5

Google

Proctors sold my first home in Sidcup in August 2026 and I would recommend them without hesitation. Nick in particular was outstanding from the very first valuation right through to completion. The care taken over the marketing was obvious straight away. The photography was genuinely excellent and showed the flat at its best, and the listing was accurate and well written rather than the usual copy and paste. That effort paid off in the quality of the viewings we had. Where Nick really stood out, though, was everything that came after the offer. He kept us updated and informed at every stage, and just as importantly he explained what each step actually meant and what our options were, which made a real difference when we had decisions to make. He was always easy to get hold of and never left us chasing him for an answer. Ours was not a straightforward sale, and Nick and the wider team at Proctors were relentless in the best way, chasing and liaising with the solicitors on both sides to keep everything moving and to make sure nothing slipped. He was proactive rather than reactive, and more than once he had already picked up an issue and started sorting it before we even knew about it. Selling your home is a stressful thing to do. Having Nick and the team at Proctors handling it made it far less so, and I am very grateful. Thank you!

Isabelle · 13 September 2026 · Proctors Petts Wood

5/5

Google

We recently sold our flat through Proctors and couldn’t have been happier with the service we received from the whole team, with a special mention to Nick Rose. From the very beginning, Proctors really set themselves apart from other agents we spoke to. Their communication was fantastic, their advice was always honest and considered, and we immediately felt that we were in good hands. The marketing of the property was excellent too. The photographs looked fantastic and the write-up was thoughtful, detailed and genuinely did a great job of selling the flat. Nick handled the viewings and negotiations superbly and managed to secure us buyers at a great price within a month, despite what was an incredibly slow market at the time. Where Nick really went above and beyond, though, was during the sales progression. Because of the chain we were working to a tight deadline, and shortly into the process it was discovered that our lease was outdated and required a variation to reflect the current situation. This added a significant complication at exactly the wrong time. Nick was absolutely brilliant throughout. He communicated regularly and tirelessly with everyone involved, including ourselves, the buyers, the rest of the chain and the solicitors. He kept everything moving, chased where necessary and made sure everyone knew exactly where things stood. The sale eventually went through right at the last hour, and I genuinely don’t think it would have happened without Nick’s persistence and involvement. We are extremely grateful to everyone at Proctors for the service we received. If I could give 10 stars, I would. I wouldn’t hesitate to recommend Proctors to anyone selling their home,

Luke · 13 September 2026 · Proctors Petts Wood

5/5

Google

We used Proctors for both the sale and purchase for our recent move. Despite a lengthy chain leading to some sleepness nights and some challenges the Petts Wood team, particularly Carl were fantastic - supporting us throughout. Nothing was too much trouble, and thy were adept at managing some tricky situations. We would definately reccomend to anyone thining of moving. #greatteam!

Martin · 13 September 2026 · Proctors Petts Wood

1/5

Google

This agency is ultimate fraud. They will take your deposit and file unnecessary claims. These claims will take all your deposit please make sure not to rent from them. I fully request everyone who is thinking to rent with them. Please be careful don’t listen to their lovely talks. They are fraud and very unprofessional…. I am sharing my experience and please reconsider this plea…. 🙏🙏🙏

Mohammad · 13 July 2026 · Proctors Estate Agency

1/5

Google

I've heard repeated concerns from former tenants about communication and deposit disputes, so I'd encourage prospective tenants to do their own research before signing.

Muhammad · 13 July 2026 · Proctors Estate Agency

1/5

Google

Avoid Proctors Darwen at all costs. They took my full £495 deposit and found every possible excuse not to return it. It honestly felt like they were more interested in keeping tenants’ money than being fair or professional. The whole experience was stressful and disappointing. Communication was poor, and trying to get clear explanations about the deductions was almost impossible. After leaving the property, I expected reasonable treatment, but instead I felt completely taken advantage of. I would never rent through them again and would strongly warn others to be very careful before handing over any deposit money to this agency.

Mohammad · 13 May 2026 · Proctors Estate Agency

5/5

Google

We used proctors in petts wood to both rent out a property and then to sell. Nick made the process very easy. He found us fantastic tenants and made renting a simple process with no issues . When we later on sold the property he was fantastic. In fact the whole process just took a few months. He found a buyer quickly and helped explain anything to us that we did not understand. From start to finish proctors have been brilliant. And I highly recommend them for tenancies and selling| buying.

Keren · 13 May 2026 · Proctors Petts Wood

5/5

Google

Great service! Nick was incredibly helpful throughout the whole process and was great at answering all my queries in a very timely manner. Would highly recommend

Dylan · 13 April 2026 · Proctors Petts Wood

1/5

Google

⭐☆☆☆☆ Our experience with Proctors in Darwen was extremely frustrating and ultimately resulted in us withdrawing from a purchase after weeks of unnecessary back-and-forth. Following a RICS Level 2 survey which identified multiple Condition Rating 3 issues, including damp linked to external defects, we requested either a specialist damp inspection (as recommended by the surveyor) or a reasonable adjustment to reflect the risk. This is standard practice in any responsible purchase. However, the seller supported by Proctors refused to allow a proper inspection and instead attempted to restrict any further assessment to a single wall, which no credible specialist could rely on. At the same time, remedial works were carried out by a general contractor with no meaningful guarantees or certification, leaving significant uncertainty over whether the issues had actually been resolved. Rather than facilitating a sensible resolution, Proctors appeared more focused on pushing the transaction forward and downplaying legitimate concerns. Communication was inconsistent, at times dismissive, and did little to build trust or transparency between the parties. The situation was further undermined by the property being relisted while discussions were still ongoing, despite us actively progressing through the legal process. Overall, this felt like a process driven by pressure rather than professionalism. Buyers should be cautious and ensure they are able to carry out proper due diligence without resistance.

Greg · 11 April 2026 · Proctors Estate Agency

5/5

Google

Big Thankyou to Jason for great service from start to finish on the sale of my property

Frank · 11 April 2026 · Proctors Petts Wood

5/5

Google

Fantastic customer service from start to finish from the team at Proctors on both the sale and purchase on a new property. We were working to tight timelines with the birth of our first child due next week, and thanks to Nick's tireless effort liaising with solicitors on both sides to ensure the process continued moving we've managed to get in on time. I would highly recommend using Proctors Petts Wood if you're thinking about selling / buying a new home.

Jack · 9 April 2026 · Proctors Petts Wood

5/5

Google

Superb Estate Agency We've been with Proctors Estate Agents - Bromley for over a year now and overall have had a great experience. Anthony in particular and his team have been super helpful whenever we have had any issues, respond quickly and are great at finding solutions; we have never had a situation where our issues were left unresolved. It made the difference! Highly recommended

Roy · 3 April 2026 · Proctors Bromley

5/5

Google

We’ve been renting through Proctors for the past 7 years, and I honestly can’t recommend them enough. Throughout the entire time, they have been consistently friendly, professional, and incredibly helpful. A special mention to Anthony and Sarah, who have always gone above and beyond for us. Any issues we’ve had in the property have been dealt with quickly and efficiently, and what really stands out is how they always follow up to make sure everything has been properly resolved. It’s been such a positive experience renting with a team who genuinely care about their tenants.

Nicola · 3 April 2026 · Proctors Bromley

5/5

Google

Would highly recommend! Anthony and Eva made our move in absoulutely seamless and were very helpful at every step of the way!

Aimen · 20 March 2026 · Proctors Bromley

Agent replied · 17 April 2026

Thank you Aimen for taking the time to review our service. We all pride ourselves on providing the very best service. Good luck in your new home. Anthony and the Bromley Proctor team.

5/5

Google

Very pleased with the service I received from Tim Proctor selling my home. Mature and commercial advice on negotiations, very clear on value and a highly professional and good man.

Kevin · 19 March 2026 · Proctors Beckenham (104 Wickham Road)

5/5

Google

After switching agents to Proctors Bromley after a poor service and experience with KFH we were constantly impressed with the level of service, commitment and knowledge that Anthony and his team provided. We were in a long chain and nothing was too much for them. Their advice was also sound, practical and honest. Receiving a new home card is also testament to the level of care they provide. We cannot recommend them more. Thank you helping our move be as seamless as possible.

Rebecca · 17 March 2026 · Proctors Bromley

Agent replied · 17 April 2026

Thank you so much Rebecca for your fantastic review. It was a real pleasure to act for you and your family to make your move become a reality. We really hope you have settled into your new home. Keep in touch and all the best for the future. Anthony Eva and Sarah

5/5

Google

Great help when my mum was purchasing a property they had listed. Always maintained good communication throughout what at times felt like a never ending process (due to third parties being slow). Anthony and team were extremely patient and very helpful during the whole process

Amy · 17 March 2026 · Proctors Bromley

Agent replied · 17 April 2026

Thank you Amy for your 5star review. It was a pleasure to help mum with the purchase and finally hand across the keys on move in day. We all hope mum and dad settle into their new home, and wish them every happiness for the future. All the best, Anthony and the Bromley Proctor team.

5/5

Google

Anthony and the team at proctors are great, whenever me or my husband have a question they respond straight away and try and help us resolve the issue - would definitely recommend.

Lucie · 17 March 2026 · Proctors Bromley

Agent replied · 17 April 2026

Thank you Lucie for your kind words and wonderful 5star review. Regards Anthony and the Bromley team

5/5

Google

Great estate agents! We’ve been renting through Proctors Bromley for over two years now and it’s been seamless. The team are super friendly and any issues (to do with the property, not Proctors!) have been resolved immediately. Thanks for your hard work team!

Amy · 17 March 2026 · Proctors Bromley

Agent replied · 17 April 2026

Thank you Amy for your kind words and wonderful review which we all really appreciate. Regards Anthony and the Proctor Bromley team

5/5

Google

Have had an amazing experience with Proctors, in particular Anthony. Really friendly and helpful; feel like we have had amazing support throughout renting our first flat. Will continue to use them in the future

Emma · 17 March 2026 · Proctors Bromley

Agent replied · 17 April 2026

Thank you Emma for your lovely review. It was a real pleasure to help you both. Many thanks Anthony and the Proctor Bromley team.

5/5

Google

Amazing team here at proctors (Sundridge Park)Extremely helpful , quick responses to any queries. Very polite and respectful customer service ! Would highly recommend!!

D* · 17 March 2026 · Proctors Bromley

Agent replied · 17 April 2026

Thank you for taking the time to review our service, it’s much appreciated. Anthony and the Bromley Proctor team

5/5

Google

Also had exemplary communication Thorough and quick

Natalie · 17 March 2026 · Proctors Bromley

Agent replied · 17 April 2026

Thank you Natalie for your 5star review. Many thanks Anthony and the Bromley team

5/5

Google

Very good professional service from Nick who I've worked with many times now. He goes above and beyond with help and support, I would highly recommend employing his services.

Carole · 16 March 2026 · Proctors Petts Wood

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Proctors

Which Proctors office has the most reviews?

Darwen has the most, with 60 reviews rated 3.9 out of 5, followed by Bromley with 52.

Where are the Proctors offices?

The seven Proctors offices, by town:

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