4/5
GoogleRating only, no written review.
Trusted Agent profile
Proctors estate agents in Darwen, Bromley, Petts Wood and 3 more
★★★★★
202 reviews across 7 offices and 3 platforms
Proctors has seven offices, in Darwen, Bromley, Petts Wood, West Wickham, Beckenham (two offices) and Croydon. Together they have 202 reviews on three platforms, rated 4.4 out of 5 overall.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Our offices
Proctors's seven offices, most reviewed first. Each has its own page.
- Proctors Estate Agency238-240 Duckworth Street, BB3 1PX60 reviews · 57 on Google (3.9)0 in the last 90 days
- Proctors Bromley11 Plaistow Lane, Bromley, BR1 4DS52 reviews · 49 on Google (4.6)0 in the last 90 days
- Proctors Petts Wood1 Fairway, BR5 1EF27 reviews · 22 on Google (4.8)4 in the last 90 days
- Proctors West Wickham318 Pickhurst Lane, BR4 0HT22 reviews · 22 on Google (4.9)0 in the last 90 days
- Proctors Beckenham (104 Wickham Road)104 Wickham Road, BR3 6QH17 reviews · 15 on Google (4.4)0 in the last 90 days
- Proctors Croydon285-287 Wickham Road, Shirley, CR0 8TJ17 reviews · 14 on Google (3.8)0 in the last 90 days
- Proctors Beckenham (102-104 High Street)102-104 High Street, BR3 1EB15 reviews · 13 on Google (4.4)0 in the last 90 days
Awards
Industry awards
Proctors is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in two years, the group and its branches: 2026, 2020.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- WinnerEA Masters 2020: Best Estate Agent Guide 2021 award winning agency, Sales, London
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Reviews on Google
Showing 192 reviews on Google only. Show every review
Google5/5
GoogleAnthony and the West Wickham Proctors team were very professional, friendly and a pleasure to deal with. Kept us up to date with house we were buying and maintained communication throughout.
5/5
GoogleRating only, no written review.
1/5
GoogleI've twice called and enquired about a property and on both occasions they have never called me back. I would never use them to sell my property if this is the service you get. Terrible Terrible Terrible.
Agent replied · 11 June 2024
Very sorry to hear this, please could you provide some further information as we would like to take steps to ensure this doesn't happen again. We are happy to assist with your enquiry if you would like to contact us. Kind regards Timothy Proctor
5/5
GoogleVery professional and a pleasure to deal with. Took care of viewings for house we were selling and immediate feedback given. Marketed property to a value we were happy with and at the same time finding a buyer very quickly.
1/5
GoogleRating only, no written review.
5/5
GoogleI have bought twice, and sold once through Proctors - would highly recommend. Polite, know their stuff and honest, they helped chase our buyer's solicitors when they were a bit on the slow side! Will use again in the future.
4/5
GoogleRating only, no written review.
3/5
GoogleIt was ok lots of staff walking about but one person asked you what you want and you have to wait for the certain person to serve you, A member of staff called Harry extremely helpful he deserves a WOW.
5/5
GoogleAmazing venue
4/5
GoogleGood food, good service with reasonable prices
5/5
GoogleBest of the Best Agency
4/5
Googlenice staff. did not get my house with them but miles better than ale up the road!
1/5
GoogleI'd leave them a zero if I could, rude staff, apparently unable to keep track of there tenants. Repeatedly left voicemails asking for access to the property (that I moved out of last year). When I called to ask them to stop and informed them I had moved out, they basically called me a liar. When I was a tenant, I called up countless times about a leak, which was never attended to. Tenants and Landlords, honestly just don't bother. Spend your money elsewhere.
5/5
GoogleI contacted a large number of letting agents in my search of a pet friendly property, and Janet was the only agent who didn't dismiss me outright, taking the time to ascertain my requirements and contacting the landlords of the currently available properties to see if they would consider accepting my two cats. Although I have ended up choosing a property close to my work in Bolton, I just wanted to leave a note to commend Janet for the time and care she took to locate a suitable property for me. As a former letting agent, I know this is sometimes not an easy task, and absolutely appreciate the time and effort she put into this - thank you.
5/5
GoogleJohn was always polite and professional, keeping us updated all the way through our sale. Would definitely use Proctors again.
5/5
GoogleRating only, no written review.
5/5
GoogleMy husband and I recently moved house with Proctor Estate Agents, West Wickham. We found the staff to be very professional and dealt with our many queries quickly, competently and in a very friendly manner. In particular Charles Proctor and Emma Duyckers showed endless patience and nothing seemed to be too much trouble for them. They were always actively pursuing matters on our behalf. We would not hesitate to recommend them to anyone thinking of moving.
1/5
GoogleNever could get through and didn't even bother to answer
4/5
Googlein my way to here 👌 …
5/5
GoogleBought my house through Proctors quite a few years ago, they was very helpful throughout the purchase and made it stress free to say I hadn't been through the buying process for around 20 years so was all new. Can't fault them and was always a helping hand. All the staff are very pleasant and make the office very welcoming :)
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleHighly recommended, excellent customer service to help me sell my house.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Proctors
Which Proctors office has the most reviews?
Darwen has the most, with 60 reviews rated 3.9 out of 5, followed by Bromley with 52.
Where are the Proctors offices?
The seven Proctors offices, by town:
- Beckenham (102-104 High Street): 102-104 High Street, Beckenham, BR3 1EB
- Beckenham (104 Wickham Road): 104 Wickham Road, Beckenham, BR3 6QH
- Bromley: 11 Plaistow Lane, Bromley, BR1 4DS
- Croydon: 285-287 Wickham Road, Shirley, Croydon, CR0 8TJ
- Darwen: 238-240 Duckworth Street, Darwen, BB3 1PX
- Petts Wood: 1 Fairway, Petts Wood, BR5 1EF
- West Wickham: 318 Pickhurst Lane, West Wickham, BR4 0HT
Has Proctors won any awards?
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 1 other industry award since 2020.
