Trusted Agent profile

Prime Estates estate agents in Birmingham

4.5

★★★★★ Excellent

195 reviews across 2 offices and 2 platforms

Prime Estates has two offices, all in Birmingham. Together they have 195 reviews on two platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

193

Reviews on Google

All 2 offices

Facebook logo

5.0 / 5

2

Reviews on Facebook

All 2 offices

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Our offices

Prime Estates's two offices, most reviewed first. Each has its own page.

Latest reviews from every Prime Estates office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I sold my house and purchased another property through Prime Estates. From start to finish the service was excellent. Bash was always a call away and when there was a delay Bash was quick to push things along. I highly recommend Prime Estates if you are thinking of selling your house. Great team!

N · 21 June 2023 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 20 June 2024

Thank you for the lovely review, glad you were happy with our service. Bash is an asset so thank you for recognising and acknowledging his dedication

5/5

Google

Excellent service. I dealt with Bash for the sale which was fast and efficient, and Beverley for the after sales which was brilliant. She kept driving both the sale and purchase to conclusion. I recommend Prime estates because they show a duty of care I've not seen from other agents.

Deepesh · 21 June 2023 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 20 June 2024

Thank you so much for your lovely review.

1/5

Google

Absolutely useless, dee couldn't find his arse with both his hands, compulsive liar

C · 17 June 2023 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 16 June 2024

Nice to see your comment is both unprofessional and non-factual. 👍🏻 I would say this classes as a negative biased opinion rather than an actual helpful informative review …

5/5

Google

Very professional and honest Steve came round gave me good advice and my house was sold within a day had 9 viewing and got the asking price i wanted really pleased and would recommend anyone moving to check out prime estates first

Jay · 17 June 2023 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 16 June 2024

Thank you so much 😊 …

5/5

Google

We buy a house, throughout process from the begging to end they were very Great full with there great service. We always recommend them if someone interested buy a house, Thanks to them again

Nipun · 17 June 2023 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 16 June 2024

Thank you for the lovely review. Glad you were happy with our service

5/5

Google

Having just sold a house via Primes Estates, I can confidently say they provide an exceptional service! Their customer service is impeccable. They kept me updated all the time and were very efficient. Dee and Steve were marvellous, they made the whole process very easy and in fact broke the area sealing price and got me exactly the price I wanted for my house. Thank you to all the team at Prime Estates!

Kiren · 26 May 2023 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 16 June 2024

Thank you for the lovely review and recognising Dee and Steve for their dedication and excellent customer service.

5/5

Google

We had our house sale completed last week with prime estate agents from Yardley. Steve was doing all the dealings with us. Very professional and helpful. He explained all our queries well and was honest with the situations. Happy with the service. Would recommend strongly.

Santi · 26 May 2023 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 16 June 2024

Thank you for the lovely review and for recognising Steve

5/5

Google

Excellent customer service, such easy and pleasant staff the whole experience was quick and easy. Will definitely buy again from prime estates.

F · 24 November 2022 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 23 November 2024

Thank you Faisal. Hope you’re happy with your new home. You were a pleasure to liaise with.

5/5

Google

Excellent customer service, such easy and pleasant staff the whole experience was quick and easy. Will definitely buy again from prime estates.

فيسل · 12 November 2022 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 11 November 2024

Thank you Faisal. Hope you’re happy with your new home. You were a pleasure to liaise with.

5/5

Google

Excellent service from start to finish!PositiveResponsiveness, Quality, Professionalism, Value

John · 27 August 2022 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 16 June 2024

🙏🏻👍🏻 …

5/5

Google

Extremely helpful staff. Nothing was to much trouble for Steve, he help me through a stressful time.PositiveResponsiveness, Quality, Professionalism, Value

Glenda · 27 August 2022 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 16 June 2024

Steve prides himself in helping. So thank you

1/5

Google

Avoid at any cost, As a potential seller they will offer you low fees to entice you (Steve). Once your in their hands they will mess you around (Dee), Offer you a low offer then see what is the minimum your willing to take, once they know your minimum they will work to get you the minimum price. On the other hand they will tell potential buyers that offers at asking price or more have been received to push the potential buyer to offer more. Once they receive an offer of more than £10K of the minimum from a trusted buyer. They will then tell them that they will secure the property for less if they pay a fee. The fee usually can be from 2k to 15K which is the difference between the minimum the seller is willing to accept and the buyer has offered. The seller will be lead to believe their doing a fantastic but far from the truth...Avoid at any costNegativeProfessionalism

Subhan_clapped_u · 27 August 2022 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 16 June 2024

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5/5

Google

Excellent customer service, such easy and pleasant staff the whole experience was quick and easy. Will definitely buy again from prime estates.

Fai · 24 August 2022 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 23 August 2024

Thank you Faisal. Hope you’re happy with your new home. You were a pleasure to liaise with.

5/5

Google

From viewing arrangements to completion I was very impressed of the services that Bash from Prime Estates provided. The interaction and professionalism enabled us to successfully purchase our property which I am extremely grateful for. Thank you. Highly recommend Prime Estates.PositiveProfessionalism

Muz · 24 August 2022 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 20 June 2024

Thanks for the outstanding review -we wish you all the best 👍🏼 …

5/5

Google

I've delt with Prime Estates a few times and each time I get a very professional service from them, highly recommended

Wayne · 21 June 2022 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 20 June 2024

Thank you Wayne. You are always a pleasure to deal with.

5/5

Google

Purchased my house recently through prime estates, very friendly and helpful team, Always get back to you and support when needed.

Mohammad · 21 June 2022 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 20 June 2024

Thank you for the lovely review. Hope you’ve settled into your new home now

5/5

Google

Fantastic business to deal with know the market they are selling in , sold a couple of properties each time service was bang on Bev and Sally are a great team to work with, if you want to sell your property, these people are the go to company, nothing to much trouble

Steve · 21 June 2022 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 20 June 2024

Thank you so much for the lovely review. You were a pleasure to deal with.

5/5

Google

I brought a house in Shard End B34 from prime estates. Bash helped me with the house purchase and supported me with the whole process. Excellent service provided by bash and hes team at Prime Estates.

Habeeb · 21 June 2022 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 20 June 2024

Thank you for the lovely review.

1/5

Google

Was interested in a house and the owner had told me "Bash" had told them to lie to me and tell me they had found a new house and was ready to move out. Totally believe the other negative reviews are 100% true. So glad I dodged a bullet! Cue the 'not on our system/fake review' reply 🙄 …

S · 21 June 2022 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 20 June 2024

So glad you dodged a bullet too as gun crime isn’t a joking matter. Stay safe.

5/5

Google

I purchased a property in hodgehill from Prime Estates. Bash supported us through out the whole process. We were happy with the service provided from bash. I would highly recommend Prime Estates 👌 …

Farzana · 21 June 2022 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 20 June 2024

Thank you Farzana for the lovely review.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Prime Estates

Which Prime Estates office has the most reviews?

Birmingham (254 Chester Road) has the most, with 118 reviews rated 4.5 out of 5, followed by Birmingham (167-169 Church Road) with 77.

Where are the Prime Estates offices?

The two Prime Estates offices, by town:

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