Trusted Agent profile

Prime Estates estate agents in Birmingham

4.5

★★★★★ Excellent

205 reviews across 2 offices and 2 platforms

Prime Estates has two offices, all in Birmingham. Together they have 205 reviews on two platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

203

Reviews on Google

All 2 offices

Facebook logo

5.0 / 5

2

Reviews on Facebook

All 2 offices

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Our offices

Prime Estates's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 203 reviews on Google only. Show every review

5/5

Google

Looking to sell my property, so did the sensible thing and visited a good number of local estate agents.Wanted to find out about the current market and how to improve my property without it costing a fortune . I met senior sales advisor Faye who just so happens to live on the same estate and knows the Area like the back of her hand.My feelings were I needed to get a new kitchen and bathroom just to meet the expectations of the market. In fact, both are in fairly good condition and didn't need a makeover,much to my relief. What Faye suggested was some minor improvements, such as a couple of panels in some outside fencing and a small bit of decorating in the kitchen and landing. I've already started the work and getting the house prepared.I feel like I've saved loads already. The prices to sell the property seem very reasonable in comparison with other agents.Its a big thing selling your home but I feel very confident and comfortable with Prime Estates .Thanks again Faye.

Vince · 25 September 2026 · Prime Estates Birmingham (167-169 Church Road)

5/5

Google

Rating only, no written review.

Darren · 16 September 2026 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 16 October 2026

Thank you so much for your fantastic 5-star review Darren! ⭐⭐⭐⭐⭐ We really appreciate you taking the time to share your experience with us. It was a pleasure helping you, and we’re delighted to know you were happy with the service. Thanks again for choosing us! 😊 …

5/5

Google

Faye has been absolutely amazing. She is always available, friendly, professional and knows the housing market inside out. I cannot recommend her more highly and will always use her for the sale of our properties. Thank you so much Faye for all your time, care and expertise.

Patrick · 16 September 2026 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 16 October 2026

Thank you so much for these kind words Patrick! It means a great deal to know that Faye's dedication, market knowledge, and personal care made such a positive difference for you. We're proud to have her on our team and are thrilled she could support you through the sale of your properties. We truly appreciate your trust and look forward to working with you again in the future!

5/5

Google

Excellent team. Starting with Faye who takes the time to understand your requirements. Professional team and regular updates from Dee and Shabina. Secured a sale at a Decent price. Extremely helpful.Definitely recommend.

Mrs · 16 September 2026 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 16 October 2026

Thank you so much for this wonderful review Mrs Huggins! We're thrilled Faye took the time to really understand what you needed, and that Dee and Shabina kept you well-informed with regular updates throughout. Securing a great sale price for you was our goal, and it's fantastic to know you felt supported every step of the way. We really appreciate you recommending us. Thank you for trusting our team!

1/5

Google

3 bed 2 bathroom property for sale on rightmove for moat lane in yardley but pictures and floor plans show one bathroom and a separate wc. So where's the second bathroom located then.

Craig · 16 September 2026 · Prime Estates Birmingham (167-169 Church Road)

5/5

Google

I have just sold a house with prime estates Yardley. The team from start to finish we're excellent. Due to probate taking to long I lost my first buyer but the team used thir skills and relationship with other buyers looking for property and with in a few days offers cam in and theg found me a new buyer. Thank you Shabria Faye and Dee for a great job well done and would highly recommend them for selling property's Regards Jeff Wheeler

Jeffrey · 16 August 2026 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 16 October 2026

Hello Jeff, Thank you for the wonderful review! We're so glad Shabria, Faye, and Dee could quickly find you a new buyer after the probate delay, and delighted with the result. Thanks again for choosing Prime Estates Yardley and for recommending us.

5/5

Google

Had a fantastic experience from Dee, Faye and Shabs. They managed the whole process from end to end and I could not fault them. They went consistently above and beyond to keep things on track for us, keep us informed and helped manage the stress for us. I would have no hesitation in recommending them to anyone and would absolutely use them again myself.

FRIEZA · 16 July 2026 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 16 October 2026

Hello Frieza, Thank you so much for your wonderful review! We're delighted to hear that Dee, Faye and Shabs made your experience such a positive one. Keeping our clients informed and making the process as smooth and stress-free as possible is always our goal, so it's great to know the team delivered. We really appreciate your recommendation and look forward to helping you again in the future.

5/5

Google

Well where do I start. I had 3 estate agents arranged to come and value my house. Prime estates were the only one to go out there way to fit me in ASAP on a weekend. As soon as I met Faye I had a great feeling. To the point within a few hours of her leaving I chose to go with Prime estates. The process for the sale was rapid. From having the house advertised to sale was no more than 10 weeks 8 which was the solicitor on agreement of sale. I cant recommend Prime estates enough and if you get the joy of meeting Faye you will understand why we went with Prime estates. Thank you Faye and all the team for such a smooth service.

Kerryanne · 16 June 2026 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 16 October 2026

Thank you so much for your amazing review and kind words Kerryanne. We’re delighted to hear that Faye made such a positive first impression and that you felt confident choosing us so quickly. It’s fantastic to know the whole process felt smooth and efficient, and that we were able to secure your sale so quickly. Faye and the entire team will be thrilled to hear your feedback. Thank you again for your recommendation, it was a pleasure helping you with your sale, and we wish you all the very best for the future!

5/5

Google

Excellent service from start to completion.

Joanne · 16 May 2026 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 16 October 2026

Thank you for your kind feedback Joanne. We’re really pleased to hear you had an excellent experience from start to finish. Providing a smooth and supportive service throughout the process is always our priority. If we can help again in the future, please don’t hesitate to get in touch.

5/5

Google

A big thank you to Prime Estate. They are efficient and always on hand to help.

Rosina · 16 May 2026 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 16 October 2026

Thank you for your kind review Rosina. We’re pleased to hear you’ve found our team efficient and helpful. Providing reliable support is something we always aim for, so your feedback is greatly appreciated. If you need any assistance in the future, please don’t hesitate to get in touch.

5/5

Google

I would like to thank Bash and the team at Prime Estates for helping us purchase our first property. It was stressful at times but with their help and professionalism, it was finally completed. They saved me quite alot of time & hassle. I would highly recommend Bash and his team for anyone wanting to purchase their dream house. Will definitely use them again in the future 🙂

Aqab · 17 April 2026 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 17 April 2026

Thank you for the lovely review from everyone at Prime Estates.

5/5

Google

Bev & Julie were both great during my house sale. On the ball and kept me up to date

Nat · 3 April 2026 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 17 April 2026

Thank you for your kind words Nat! We’re so pleased to hear that Bev and Julie provided great support throughout your house sale and kept you fully up to date. Keeping our clients informed every step of the way is really important to us. Wishing you all the best in your next chapter, and thank you again for choosing us! 🏡

5/5

Google

Fantastic service from start to finish. Julia was very efficient, professional and very helpful throughout our house purchase. Julia was very prompt in replying to any of my questions and was always on hand to help with any queries. Thanks you Prime Estates for the superb service. Definitely worthy of 5 stars!

Sh · 17 March 2026 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 17 April 2026

Hello Sh, Thank you so much for your kind words! 🌟 We’re thrilled to hear that Julia provided efficient, professional, and helpful support throughout your house purchase. We’ll be sure to pass on your praise to her. It was a pleasure assisting you, and we really appreciate the 5-star recommendation!

5/5

Google

We’re collecting the keys tomorrow after successfully completing our purchase, and we wanted to leave a big thank you to Steve Southall and the team at Prime Estates. Steve has been incredibly helpful throughout the whole process, always responsive, professional, and supportive in coordinating with the seller and keeping everything moving smoothly. His assistance with arranging access, updates, and communication made the purchase much easier for us. We really appreciate all the effort and would highly recommend Prime Estates to anyone looking to buy a property. Thank you again for all your help!

Nick · 17 March 2026 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 17 April 2026

Hello Nick, Thank you so much for your wonderful review! 🌟 Congratulations on collecting your keys, such an exciting milestone! We’re delighted to hear that Steve provided responsive, professional, and supportive guidance throughout your purchase. Keeping communication clear and the process moving smoothly is exactly what we strive for. We truly appreciate your recommendation and wish you every happiness in your new home. If we can help in the future, we’d be more than happy to assist.

5/5

Google

We have just sold our house with Prime Estates. I honestly can't fault their service. We had loads of viewings and 2 offers within the first 10 days. Communication was very good and they've kept us informed throughout the whole process. After unsuccessfully being on the market the previous year with 2 other well known, popular estate agents, I'm so pleased we decided to try again and chose Prime Estates. Steve and Beverley have been great and I would definitely recommend them to anyone thinking about selling their home xx

Lisa · 17 March 2026 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 17 April 2026

Hello Lisa, Thank you so much for your wonderful review, it truly means a lot to us. We’re absolutely delighted we were able to achieve such a strong result for you, especially after your previous experience on the market. Securing multiple viewings and two offers within the first 10 days is exactly the kind of momentum we aim to create. Steve and Beverley will be so pleased to hear your kind words. Keeping our clients informed and supported throughout the process is incredibly important to us, so we’re thrilled that came across. Thank you again for choosing Prime Estates and for recommending us, we wish you all the very best for your next chapter! 🏡

5/5

Google

Brilliant Service from start to finish. Highly Recommend, Julia was amazing and extremely helpful.

Jenine · 17 March 2026 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 17 April 2026

Hello Jenine, Thank you so much for your kind words! 🌟 We’re thrilled to hear that Julia provided such amazing and helpful service. We really appreciate your recommendation and are delighted we could make your experience a great one!

5/5

Google

I cannot recommend **Prime Estates** highly enough! From start to finish, the whole team were professional, responsive and genuinely committed to helping me secure my wonderful new home. Buying a house can be a stressful process, but they made the journey feel smooth and well supported throughout. A special thank you must go to **Julia May**, who was absolutely fantastic during the entire process. Julia was always approachable, knowledgeable and incredibly patient, keeping me informed at every stage and answering any questions I had with clarity and reassurance. Her dedication, attention to detail and genuine care made all the difference and gave me complete confidence along the way. Thanks to Julia and the team at Prime Estates, what could have been a daunting experience became an exciting and positive one. I’m now happily settled in my new home and couldn’t be more grateful. I would wholeheartedly recommend Prime Estates to anyone looking to buy or sell a property. Terry

Terry · 17 March 2026 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 17 April 2026

Hello Terry, Thank you so much for your wonderful review and for taking the time to share your experience. We’re delighted to hear that your journey to securing your new home felt smooth and well supported, buying a property can certainly be a stressful process, so it means a lot to know the team helped make it a positive one. A special thank you for your kind words about Julia. She will be absolutely thrilled to hear your feedback. Julia takes great pride in supporting our buyers every step of the way, and it’s fantastic to know her communication, patience and dedication made such a difference during your purchase. Congratulations on your new home, we wish you many happy years there. Thank you again for choosing Prime Estates and for recommending us.

5/5

Google

Prime Estate agents have been very professional and supportive throughout the sale and buying of our new home. We can honestly say that we would recommend Prime Estate who were always informative though the stages of the buying and selling of our property. They were always available and approachable for any information that were needed. Fantastic team. Thank you Prime Estate

Del · 17 March 2026 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 20 June 2024

Thanks Del always a pleasure

5/5

Google

Excellent service and communication throughout the property sale.

Lee · 17 March 2026 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 17 April 2026

Hello Lee, Thank you so much for your kind words! 🌟 We’re thrilled to hear you had an excellent experience with our service and communication throughout your property sale. Wishing you all the best in your next chapter! 🏡

5/5

Google

recently purchased my property through this estate agent and had a very positive experience from start to finish. The team was professional, responsive, and supportive throughout the entire process.

S · 17 March 2026 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 17 April 2026

Hello S M, Thank you for your kind feedback! We’re delighted to hear that you had a positive experience purchasing your property with us. Our team works hard to ensure the process is as smooth and supportive as possible, so it’s wonderful to know that came through from start to finish. Wishing you many happy years in your new home! 🏡✨

5/5

Google

Rating only, no written review.

Darren · 17 February 2026 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 17 April 2026

Hello Darren, Thank you so much for the 5⭐ rating! We really appreciate your support and are thrilled to hear you had a positive experience with us. Your feedback motivates our team to keep delivering excellent service.

5/5

Google

Very good

Kha · 18 December 2025 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 25 December 2025

Hello Kha, Thank you for your review! We’re glad to hear you had a good experience with us. If there’s anything more we can help you with in the future, please don’t hesitate to get in touch.

5/5

Google

Faye at Prime Estates has been wonderful from start to finish. It was an emotional time for me as I was selling my late mother's house but she responded with open hearted empathy and kindness. Would not have got that from an online agent. She was professional and worked very hard keeping me up to date at every stage. Would highly recommend her and Prime Estates.

Julian · 18 December 2025 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 25 December 2025

Hello Julian, Thank you so much for sharing your experience. ❤️ We’re truly touched to hear how Faye supported you through such an emotional time. Her empathy, professionalism, and dedication are qualities we value greatly, and it’s wonderful to know she made the process a little easier for you. Your kind recommendation means a lot to us, and we’re grateful you trusted Prime Estates during this important time.

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Questions about Prime Estates

Which Prime Estates office has the most reviews?

Birmingham (254 Chester Road) has the most, with 118 reviews rated 4.5 out of 5, followed by Birmingham (167-169 Church Road) with 87.

Where are the Prime Estates offices?

The two Prime Estates offices, by town:

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