Trusted Agent profile

Prime Estates estate agents in Birmingham

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

195 reviews across 2 offices and 2 platforms

Prime Estates has two offices, all in Birmingham. Together they have 195 reviews on two platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

193

Reviews on Google

All 2 offices

Facebook logo

5.0 / 5

2

Reviews on Facebook

All 2 offices

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Prime Estates's two offices, most reviewed first. Each has its own page.

Latest reviews from every Prime Estates office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We recently used Prime Estates Castle Bromwich. Special mentions for Harry Smith and Beverley Rooney. Harry helped with dealing with our viewings and offered helpful feedback. Beverley dealt with the sale process of our move. It's been a …

Jamie Β· 17 April 2024 Β· Prime Estates Birmingham (254 Chester Road)

Agent replied Β· 20 June 2024

Thank you so much for the lovely review. You were a pleasure to liaise with.

4/5

Google

Rating only, no written review.

Antony Β· 12 April 2024 Β· Prime Estates Birmingham (254 Chester Road)

Agent replied Β· 20 June 2024

Could you elaborate on your review please ?

5/5

Google

Great service, went above and beyond to Sell my house and they did! Bev & Harry are very professional & easy to get along with and I highly recommend them Thank you πŸ™‚ …

Lee Β· 12 April 2024 Β· Prime Estates Birmingham (254 Chester Road)

Agent replied Β· 20 June 2024

Thanks Lee for the lovely feedback. We finally got there. πŸ˜‚ …

5/5

Google

Subject: Endorsement for Prime Estates and Mr. Steve Southall I am delighted to express my satisfaction with the services provided by Prime Estates in the sale of my property. I extend my sincere appreciation to Mr. Steve Southall, who has proven to be an exemplary professional throughout the entire process. From the initial property valuation to the successful listing and marketing of my property, Mr. Southall exhibited a level of professionalism and courtesy that surpassed my expectations. His genuine and amiable demeanor made the entire experience remarkably positive. I wholeheartedly recommend Prime Estates to anyone considering selling their property, with a special emphasis on seeking the expertise of Mr. Steve Southall. His outstanding personality and dedication to ensuring a smooth and successful transaction make him an invaluable asset to the company. Best regards, Usman Ali

Usman Β· 18 January 2024 Β· Prime Estates Birmingham (167-169 Church Road)

Agent replied Β· 16 June 2024

Thank you Mr Ali im glad our company and my approach exceeding your expectations!! thanks again very kind of you!

1/5

Google

Absolutely useless, dee couldn't find his arse with both his hands, compulsive liar

Chris Β· 11 January 2024 Β· Prime Estates Birmingham (167-169 Church Road)

Agent replied Β· 10 January 2025

Nice to see your comment is both unprofessional and non-factual. πŸ‘πŸ» I would say this classes as a negative biased opinion rather than an actual helpful informative review …

5/5

Google

Highly professional, responsive, and knowledgeable about the real estate market. Harry made the buying process smooth and stress-free. I highly recommend their services for anyone in need of a reliable estate agent.

Arif Β· 23 November 2023 Β· Prime Estates Birmingham (254 Chester Road)

Agent replied Β· 20 June 2024

Thank you for your lovely review. Hope you are happy in your new amazing home.

5/5

Google

Used prime estates to purchase a house. Steve and Dee were very professional throughout the whole process. Will recommend them to anyone looking to purchase a house now

F Β· 20 September 2023 Β· Prime Estates Birmingham (167-169 Church Road)

Agent replied Β· 16 June 2024

Thank you for your review it was a pleasure!

1/5

Google

Rating only, no written review.

Cameran Β· 26 July 2023 Β· Prime Estates Birmingham (254 Chester Road)

Agent replied Β· 20 June 2024

2years ago we replied to a lovely 5 star review review from yourself - You are more than welcome. Thank you so much for the lovely review. You have now edited your review 9 months ago to 1 star ??? Be nice to understand why you would do that ?

5/5

Google

Great service & support from a wonderful and proactive team! Highly recommend using Prime Estates again.

Harvey Β· 22 July 2023 Β· Prime Estates Birmingham (167-169 Church Road)

Agent replied Β· 16 June 2024

Thank you for the lovely review.

1/5

Google

Staff rude

J Β· 21 June 2023 Β· Prime Estates Birmingham (254 Chester Road)

Agent replied Β· 20 June 2024

Please elaborate as you are not listed in our system so please email castlebromwich@primeestatesuk.com to advise who? when? and a brief idea of the conversation so this can be investigated. Thank You.

1/5

Google

DONT WASTE YOUR TIME AND MONEY. Lost Β£235 in solicitors searches due to these clueless moronic liars.

Luke Β· 21 June 2023 Β· Prime Estates Birmingham (254 Chester Road)

Agent replied Β· 20 June 2024

Wow. Please advise what property this is in connection to so we can verify it’s a true statement. Looking at your reviews all you do is post negative damning reports. Maybe you need to post some good reports instead of living up to your inspector miserable name.

5/5

Google

Excellent customer service, such easy and pleasant staff the whole experience was quick and easy. Will definitely buy again from prime estates.

Faisal Β· 21 June 2023 Β· Prime Estates Birmingham (254 Chester Road)

Agent replied Β· 20 June 2024

Thank you Faisal. Hope you’re happy with your new home. You were a pleasure to liaise with.

5/5

Google

Amazing service received from this estate agents , Bash especially was very helpful and was always on hand to guide us through the buying and selling process , I would definitely recommend this company to anyone πŸ‘ …

Scott Β· 21 June 2023 Β· Prime Estates Birmingham (254 Chester Road)

Agent replied Β· 20 June 2024

Thank you Scott for taking the time out to leave such a lovely review.

5/5

Google

I 100% recommend Prime estates, bash was amazing through the whole procedure, explained everything throughly and made the experience for a first timer buyer such as my self easy and comforting as he went above and beyond to get the mortgage through, I honestly couldn’t recommend prime estates enough!!!

Twana Β· 21 June 2023 Β· Prime Estates Birmingham (254 Chester Road)

Agent replied Β· 20 June 2024

Thank you for the lovely review. We aim to please

5/5

Google

A very big thank you to Beverley for the sale of our property. You were brilliant, and we can honestly say we couldn’t have done it without you (at what was a very stressful time). I would highly recommend you and the team at Prime Estates.

Denise Β· 21 June 2023 Β· Prime Estates Birmingham (254 Chester Road)

Agent replied Β· 20 June 2024

Thank you Denise. You were a very proactive helpful vendor. So a big thank you goes to yourself too.

5/5

Google

Recently purchased a property via Prime Estates. Bash and his team were very helpfull and professional from the offset and have always been available to clarify any questions I had. Highly recommended.

Kamran Β· 21 June 2023 Β· Prime Estates Birmingham (254 Chester Road)

Agent replied Β· 20 June 2024

Thank you so much for your lovely review. It was our pleasure.

5/5

Google

Recently purchased a lovely property from Prime estate. Bash including all his staff were absolutely amazing and on the ball. They made things clear and helped with whole process from start to end. Will definitely recommend and come back in the future. Thank you prime estates.

Freeda Β· 21 June 2023 Β· Prime Estates Birmingham (254 Chester Road)

Agent replied Β· 20 June 2024

You’re welcome. Thank you for the lovely review.

5/5

Google

Prime Estates were absolutely amazing from start to finish. We used them for 2 properties and could not recommend them enough. Bash and the team have been perfect and made this stressful journey a lot easier for us. Special thanks to Bev as well for constantly keeping us in the loop the entire time. First class service provided

Zahida Β· 21 June 2023 Β· Prime Estates Birmingham (254 Chester Road)

Agent replied Β· 20 June 2024

Thank you so much for your lovely review. Let me know when you and mom have completed your work and I’ll pop round to see the transformation.

5/5

Google

A first class Estate Agent. From the very beginning they've been open and honest giving thorough and helpful advice. At every step they've been extremely proactive in terms of arranging viewings, identifying the strongest offers and then chasing up solicitors to speed up the whole process. They always responded immediately to any query and were able to supply a list of local tradesmen for certification, safety checks etc. I can't recommend them highly enough.

Stuart Β· 21 June 2023 Β· Prime Estates Birmingham (254 Chester Road)

Agent replied Β· 20 June 2024

Thank you Stuart and Sue. We loved working for you throughout this transaction. It’s rewarding when a plan comes together

5/5

Google

Cut and paste from GETAGENT client: Lynne Cornforth Having my late Father's house to sell, i invited 5 different Estate Agents to view the property and what a difference in selling fees and recommended selling prices there were. Bev Rooney from Prime Estates was by far the most switched on and attuned to the market. Prime Estates fees were the most competitive and their recommended selling price was higher than the other four Agents had suggested and the price achieved was higher still. I would definitely have lost money had i gone with any of the other four Agents. My property sold almost immediately and Bev and Harry kept me informed throughout. Excellent service, would highly recommend and will definitely use again. Thank you Bev and Harry for making a daunting task really easy.

Harry Β· 21 June 2023 Β· Prime Estates Birmingham (254 Chester Road)

Agent replied Β· 20 June 2024

No reply required as posted via a cut and paste method from another review site

5/5

Google

I would wholeheartedly recommend Prime estates if you are looking for an agent in the Castle Bromwich area, in fact I already did with 3 of our neighbours and they are also with Prime now. They are competitively priced, understand the market and keep you very well informed of progress. All of team are great but BEV is an absolute star, thank you so much for handling our sale for us, 9 weeks from offer accepted to moving in was OUTSTANDING !

Jonathan Β· 21 June 2023 Β· Prime Estates Birmingham (254 Chester Road)

Agent replied Β· 20 June 2024

Thank you Jon. You were a dream to liaise with throughout the process. And your glowing review is beautiful. Thank you so much.

5/5

Google

Amazing service from Beverly Rooney! Regardless I didn't get the property after a long period of 7 months, due to not been able to secure a mortgage. Beverly was very patient, not only friendly but professional! I hope to buy a dream home soon, and would wish for Beverly to assist me again. Honestly she was very understanding, I thank her for her patience and having the vendors understand on my behalf. Will definitely come again to Prime Estates

Amelia Β· 21 June 2023 Β· Prime Estates Birmingham (254 Chester Road)

Agent replied Β· 20 June 2024

Thank you so much for the review. Always here to help and I’d love to help you again. You were a lovely buyer and you are an amazing honest person.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Prime Estates

Which Prime Estates office has the most reviews?

Birmingham (254 Chester Road) has the most, with 118 reviews rated 4.5 out of 5, followed by Birmingham (167-169 Church Road) with 77.

Where are the Prime Estates offices?

The two Prime Estates offices, by town:

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent