Trusted Agent profile
★★★★★
1,514 reviews across 5 offices and 1 platform
Portico has five offices, all in London. Together they have 1,514 reviews on 1 platform, rated 4.4 out of 5 overall.
Portico's five offices, most reviewed first. Each has its own page.
Showing 1,508 reviews on Google only. Show every review
5/5
GoogleDelighted with my new home, Portico were great to deal with. Brandon was easily accessible during my search, and made the entire process smooth and plain sailing.
Thank you for your kind words! I’m thrilled to hear that Brandon and the Portico team made your home search smooth and stress-free. Wishing you all the best in your new home! Best regards, Chris Athanasiou Lettings Manager
5/5
GoogleMany thanks to Melissa, our property manager, always very helpful and responsive!
Thank you for your kind feedback! I’m glad to hear that Melissa has been helpful and responsive throughout. We really appreciate you taking the time to share your experience. Best regards, Chris Athanasiou Lettings Manager
5/5
GoogleIt was a good experience overall. Samuel Pope specifically was very cooperative and understanding the factors beyond our control. Finally we got the same place leased which we had shortlisted. Gr8
Thank you for your feedback! I’m pleased to hear that Samuel was cooperative and understanding throughout your search. It’s great that you were able to secure the place you had shortlisted. Wishing you all the best in your new home! Best regards, Chris Athanasiou Lettings Manager
5/5
GoogleWould definitely recommend, Brandon in particular was a great help!
Thank you so much for your recommendation! I’m glad to hear that Brandon was able to provide great support. We’re always here to help whenever you need us. Best regards, Chris Athanasiou Lettings Manager
5/5
GoogleBrandon was very helpful and supportive throughout our search for a flat. We’re delighted with the place we found in the end.
Thank you for your kind words! I’m glad Brandon was able to support you during your flat search, and it’s great to hear you’re happy with your new place. Wishing you all the best in your new home! Best regards, Chris Athanasiou Lettings Manager
5/5
GoogleWe received an excellent service from Chris Athanasiou at Portico Bloomsbury. He was extremely helpful, professional, and supportive throughout the process of letting my husband’s property. Communication was always clear and prompt, and Chris made the whole experience smooth and stress-free. I would highly recommend Chris and the Portico Bloomsbury team to anyone looking for a trustworthy and efficient letting agent.
Thank you very much for your kind words. I’m glad to hear that you found the service helpful, professional, and supportive throughout the letting process. Clear communication and making things as smooth as possible is always our goal, so it’s great to know we achieved that. We appreciate your recommendation and are always here to help with any future needs. Best regards, Chris Athanasiou Lettings Manager
5/5
GoogleI’ve had a really positive experience with Portico as my estate agent, particularly thanks to Melisa and Chris, who have been outstanding in their support. As a landlord, I recently faced a tricky tenant situation combined with urgent gas leak issues, both of which can be stressful and awkward to manage directly. Melisa and Chris stepped in professionally, handling everything smoothly and keeping communication clear and balanced between all parties. Having that extra layer of protection and mediation through Portico made a huge difference, taking the pressure off and ensuring things were resolved fairly and efficiently. I really appreciate their patience, professionalism, and commitment to making sure everything was dealt with properly. Highly recommended for any landlord looking for reliable, hands-on management support.
Dear Helen, Thank you so much for taking the time to leave such a thoughtful and detailed review. I'm really pleased to hear that you had a positive experience with Portico, and especially that Melissa and I were able to support you during what could have been a very stressful situation. We understand how challenging urgent maintenance issues and tenant concerns can be, and it's always our goal to step in with clear communication and a calm, practical approach to resolve things as smoothly as possible. Your kind words about our professionalism and commitment truly mean a lot to us. It’s been a pleasure working with you, and we’re always here to provide that extra support whenever you need it. Kind regards, Chris Athanasiou Lettings Manager
5/5
GoogleMoving is never the easiest process but Brandon made it as stress free and pleasant as it could be. Really appreciate all the help he gave us throughout the entire journey
Hi Alex, Thank you for your thoughtful review. I’m really glad Brandon helped make your move as smooth and pleasant as possible-moving can be a lot, so it’s great to know you felt supported throughout. Best regards, Chris Athanasiou Lettings Manager, Portico, Bloomsbury
5/5
GoogleVery happy with the property Portico helped me find recently. Brandon was super professional and knowledgeable!
Hi Fearghal, Thank you for the kind words! I’m really pleased to hear Brandon’s professionalism and knowledge stood out. Enjoy your new home, and let us know if we can help again in future. Best regards, Chris Athanasiou Lettings Manager, Portico, Bloomsbury
5/5
GoogleBrandon helped us find our dream home ☺️
Hi Conor, That’s fantastic to hear - I’m so pleased Brandon was able to help you find your dream home! Thanks for taking the time to share your experience. Best regards, Chris Athanasiou Lettings Manager, Portico, Bloomsbury
5/5
GoogleReal great experience finding a flat through Portico, Brandon was great to work with
Dear Concobhar Nevin We greatly appreciate your 5-star review and the time you took to share your experience with Brandon. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleReally helpful in finding and securing a flat for me and my housemates. Shout out to Brandon for his patience explaining everything to us!
Hi Ben, Thanks for the great review! I’m so glad Brandon was able to help guide you and your housemates through the process. Wishing you all the best in your new place! Best regards, Chris Athanasiou Lettings Manager, Portico, Bloomsbury
5/5
GoogleBig thanks to Brandon, he was a massive help finding my new place.
Dear Nathan Fernée We greatly appreciate your 5-star review and the time you took to share your experience with Brandon. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleRenting with Portico has been great and Melissa our property manager has been really helpful and quick to sort out any maintenance issues!!
Hi Marveh, Thanks so much for the lovely review! I’m glad to hear you had a great renting experience and that Melissa was quick to assist with maintenance. We’re always happy to help and really appreciate your feedback. Best regards, Chris Athanasiou Lettings Manager, Portico, Bloomsbury
5/5
GoogleOur property manager Melissa was extremely helpful.
Hi, thank you for your kind words! I’m really pleased to hear that Melissa was so helpful. We appreciate you taking the time to share your experience. Best regards, Chris Athanasiou Lettings Manager Portico, Bloomsbury
5/5
GoogleMany thanks to Hugo and Nina for their outstanding assistance throughout the viewings. Trying to find a new place in London They were both incredibly helpful, professional, and attentive, making the whole process smooth and enjoyable. I really appreciated their patience, clear communication, and genuine effort to understand what I was looking for. It was a pleasure working with them both - their support made all the difference.
Dear Thomas Mbajjwe We greatly appreciate your 5-star review and the time you took to share your experience with Hugo and Nina . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleI have been working with Camden Portico for while now as a photographer and I need to say it has always been pleasure! Both boys,Salman or Hugo would always kindly get back to me swiftly with everything I needed from their end , making sure all goes smoothly 🙏🏻Very friendly yet professional approach is much appreciated. Keep up the hard work 🙏🏻🙌🏻
Dear Pavla D. We greatly appreciate your 5-star review and the time you took to share your experience with Hugo and Salman. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleI’ve been using the services of Portico, Camden branch, for over ten years now, and I can honestly say they’ve been fantastic throughout. A special thank you to Salman and Hugo, who have always gone above and beyond to find excellent tenants and maintain clear, friendly communication with me every step of the way. It’s a real comfort to know my property is in such capable and professional hands. Highly recommend!
Dear Fenella Heaton-Watson We greatly appreciate your 5-star review and the time you took to share your experience with Salman and Hugo. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleAs a first-time client, my experience with Portico Highbury was exceptionally smooth. Mike guided us through every step, keeping in constant communication and making the entire process completely stress-free. He’s definitely someone I’d be delighted to work with again in the future.
Dear U. Obih We greatly appreciate your 5-star review and the time you took to share your experience with Mike. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleWe have had a great experience with Portico. Jodie has been great from start to finish- super quick at replying and going above and beyond to help us. She even worked extra hours over a weekend to make sure our move was as smooth as possible! Thank you so much :)
Dear Hannah Crookes We greatly appreciate your 5-star review and the time you took to share your experience with Jodie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleMatt and Jodie were an excellent help - made sure the process went smoothly and answered any questions we had. Would highly recommend!
Dear Joseph Cunnane We greatly appreciate your 5-star review and the time you took to share your experience with Jodie and Matt. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleWe have been letting out our flat for 7 years and have tried multiple agents, but Portico is far and away the best, and as a result we've used them now for several years. They are efficient, communicative and operate to a high standard. We've had the same Property Manager throughout our time letting with them, which has been excellent for continuity and relationship-building. I wouldn't hesitate to recommend them.
Dear J & A A-w We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
1/5
GoogleDO NOT ACCEPT NDO DEPOSIT PAYMENT. ALWAYS CASH! DON'T BE FOOLED
Dear Riccardo Ferracin, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
5/5
GoogleGood experience letting my property through Portico on Museum Street - Brandon was on hand to help where needed and the process was simple and straightforward 👍 …
Dear Dylan Clerkin We greatly appreciate your 5-star review and the time you took to share your experience with Brandon. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
London (26 Museum Street) has the most, with 381 reviews rated 4.5 out of 5, followed by London (3 Parkway) with 330.
The five Portico offices, by town:
