5/5
I would like to thank Shaun Cherian and the team at Portico for being extremely helpful and responsive, which made the entire rental process efficient and straightforward.
Trusted Agent profile
★★★★★
1,513 reviews across 5 offices and 1 platform
Portico has five offices, all in London. Together they have 1,513 reviews on 1 platform, rated 4.4 out of 5 overall.
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Portico's five offices, most reviewed first. Each has its own page.
Showing 1,507 reviews on Google only. Show every review
5/5
I would like to thank Shaun Cherian and the team at Portico for being extremely helpful and responsive, which made the entire rental process efficient and straightforward.
5/5
I am a year 1 student from UCL. I had a great experience with portico and my agent is Shaun Cherian. The process of renting a studio went very smoothly with the help of Shaun. He is very friendly and helpful throughout the process.
5/5
Great experience. The team is thorough and fast and their tech is up to date. Great to see a company work this way.
5/5
Shout out to Dmytro Dyriv for being a professional and responsive consultant. I would like to thank him for answering all my questions promptly and offering sincere advice.
5/5
As a relocation agent, Portico, Shaun specifically has been one of the most communicative and helpful agents I have ever had the pleasure of working with. The entire process has been straightforward, to the point, and in the best interests of all parties involved.
1/5
A place where pay them a lot of money and get nothing done. Sure they are nice to you and answer all your questions before you sign the lease. After you start your lease, they reply very slow. I slept on a tilted bed for 2 months.
5/5
Shaun is a very good agent. When I booked a view online, he connected me very soon. It’s a pleasure experience with portico.
5/5
Just wanna say thank you to my agent Dmytro Dyriv who has been professional and helpful throughout. I have received tons of useful information that enables me to settle. Good experience at Portico so far.
5/5
Dmytro was really professional and fast to reply. I had my non-English-speaking parents with me during the property viewing, and Dmytro was really nice and patient, answering all of our questions and having all the information, paperwork and even the floorplan printed at hand. Had a great experience, highly recommend him!
5/5
Had a great experience, particularly with Dmytro, who was incredibly helpful and paid a great deal of attention to exactly what we were looking for. Highly recommend Portico!
5/5
It has been a good experience with them. Dmytro, one of their staff in Museum Street branch, is very helpful with his profession and patience. Definitely will get back to them the next time!
4/5
Rating only, no written review.
3/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
The worst letting agents I have ever encountered.
5/5
Secured us the house we wanted at a great price. Thanks
1/5
We're renting a house through Portico. Our experience has been very poor. Compared to our previous landlord who would fix any issue within days, it feels like our new home is unmaintained. We were without a tumble drier for 2 months. Our shower has broken for 4 months -- if we use it, water floods through a light socket in the living room. We've sent over a dozen e-mails to Portico, but the problem has yet to be resolved.
5/5
Good customer service, friendly staff and easy to deal with.
4/5
A painless and well guided process throughout; Portico have been reliable and trustworthy in a market which lacks many credible agents with both these qualities.
1/5
We have rented a house from Portico since May 2015 - and I must say it has been a miserable miserable experience as the house has had issues with damp on the walls and moth eaten carpets etc. The property management team have not responded to multiple requests and it feels like getting even minor issues fixed is like pulling teeth. It took close to 2 months to fix a damp issue and another month to fix the carpet. I do not understand some of the positive reviews, seem too generic to be genuine - because with hindsight seems like other people renting with Portico have had an awful experience as well.
4/5
Portico helped us move into the property very quickly and were happy to allow us multiple viewings
5/5
Excellent service - very friendly and efficient team who took the time to understand what I was looking for.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (26 Museum Street) has the most, with 381 reviews rated 4.5 out of 5, followed by London (3 Parkway) with 329.
The five Portico offices, by town: