Trusted Agent profile
★★★★★
1,514 reviews across 5 offices and 1 platform
Portico has five offices, all in London. Together they have 1,514 reviews on 1 platform, rated 4.4 out of 5 overall.
Portico's five offices, most reviewed first. Each has its own page.
Showing 1,508 reviews on Google only. Show every review
5/5
GoogleTom at Portico has made my first move very smooth. He found me the perfect apartment. Definitely recommend. Cheers Tom
Dear George Bailey Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleTom was extremely professional and helped us with every question we had. He made understanding the whole process very easy, and dealt with all queries in a professional manner
Dear Thomas Walker Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI’ve finally come to the end of my hunt for the perfect property thanks for the Portico group and Tom Newman in particular! Thank you guys for being so patient, friendly and professional. Highly recommend I’ll be calling Tom when it’s time for my next move!
Dear Daniella Mcbride Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleTom Newman has been an absolute dream! He has been so helpful from the viewing to sorting all the admin for renting a new flat. He has made the process so much less stressful. Thanks Tom! ⭐️
Dear Fleur Smith Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleTom Newman was great help when we were looking for our next home. He was flexible when arranging viewings, answered our questions in detail, and helpful to negotiate our offer to the landlord. Really appreciated!
Dear Elif Urgan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI had a wonderful viewing with Tom this week, couldn’t have asked for any more! Incredible level of service, super informative he just went above and beyond to ensure myself and my partner were left with no questions! Such a credit to the team.
Dear Tyra Mcbride Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy girlfriend and I were looking for our first place together and didn’t really know where to start - luckily portico and Tom Newman in particular were incredibly helpful in helping us find our flat. He was really knowledgeable about the area, knew what we were looking for and was very personable and easy to get on with. Cheers!
Dear Aaron Chaderton Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI had a great experience with Portico. Tom Newman helped me find my new property and he was amazing! He’s a professional and has really good customer service and I was impressed with just how helpful he was in answering any questions I had as well as paying attention to what I was looking for and finding the best fit for me, I would highly recommend him, you won’t be disappointed!
Dear Asif Gazi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAs a tenant under the management of Portico Highbury Estate & Letting Agents, I had the pleasure of working closely with Tom Newman, one of their dedicated agents. Tom consistently demonstrated a high level of professionalism and efficiency throughout my interactions with him. From the initial viewing of the property to the finalisation of the tenancy agreement, Tom was attentive, responsive, and knowledgeable. He exhibited a genuine interest in understanding my needs and preferences, ensuring that the property he presented aligned with my requirements. One aspect that stood out to me was Tom's excellent communication skills. He was always prompt in responding to my inquiries and kept me informed at every step of the process. Whether it was addressing concerns or providing updates on the status of my application, Tom maintained clear and transparent communication, which helped alleviate any uncertainties I had during the renting process. Moreover, Tom's professionalism was complemented by his friendly and approachable demeanor. His positive attitude and willingness to go the extra mile contributed significantly to making my renting experience smooth and hassle-free. Overall, my experience with Tom Newman and Portico Highbury Estate & Letting Agents was highly positive.
Dear Bimbo Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFantastic experience from start to finish with Portico.Heidi was just amazing! Would highly recommend.
Dear Anna Teague Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleVery unfortunately we are struggling to get our deposit back despite our landlord advising release! Worrying to have over £2000 withheld and no one taking accountability or responding to our chasing
Dear Jenny Faulkner, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleVery helpful staff member Finlay who was able to be flexible to arrange our viewing of a flat. This seems to be very rare in London estate agents so I was very grateful.
Dear Georgie Logan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI spoke with Fin at the Islington Portico office and he assisted me with my property search. I’ve struggled trying to find a suitable property in London due to the market craze, however Fin took the time to talk through the properties they had available and also explain the area to me. The insight really helped me and made me feel more comfortable in my search. I really do recommend the friendly and proactive services that they offer at this office, and in particular the outstanding work ethic and help from Fin.
Dear Yinka Cassidy Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRating only, no written review.
Dear, Jordan Scares! Thanks for the great review! All the best, Customer Care Team
5/5
GoogleExcellent experience with Tom. Always on hand for my calls.. no matter how many times I ring him.
Dear Will Relf Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWent on a viewing with Tom Newman from portico Highbury, had such a good experience he’s very clued up on the current market and always there if I need a question answering.
Dear Tom Farrance Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a great experience with Tom Newman and Portico. Would definitely recommend to anyone looking for a flat to rent.
Dear Jed Oak-leigh Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI had a flat viewing with Tom from Portico. He was so knowledgable, friendly and made the admin process so simple and easy. Always on hand to answer emails too- thanks Tom!
Dear Julia Mackness Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleTom Newman is an exceptional real estate agent! He went above and beyond to assist me in finding my dream home. Tom's expertise and commitment to his clients are truly remarkable.If you're in need of a top-notch real estate agent, look no further than Tom Newman!
Dear Peter Vibulsirichai Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI had an excellent experience looking for a new property with Portico. Tom Newman couldn’t have been more helpful or assertive throughout my search. He nailed my brief and was able to give me all the information required. Providing excellent customer service, Tom made a conscious effort to maintain a good relationship with me until the perfect property was found. Given this, he will be the first person I call when looking for a new property again and couldn’t recommend him more highly.
Dear Mia Hawkes Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRating only, no written review.
Dear Holly Grinnell Mckague! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
GoogleOutstanding service from Tom!
Dear Benedict Turnbull Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat experience, looking forward our new journey , thanks Tom for your kindness through the whole process.
Dear Leticia Vazquez Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat service, guided though the process of finding a new home with ease. Thank you Tom Newman and the Portico team.
Dear Lewis Murray Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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London (26 Museum Street) has the most, with 381 reviews rated 4.5 out of 5, followed by London (3 Parkway) with 330.
The five Portico offices, by town:
