Portico estate agents in London

★★★★★ 5/5

Google

Coming to the London rental market as new tenants, we were very apprehensive and expected a tough battle! Thankfully, Portico Bloomsbury simplified every aspect of the letting process, providing an incredible service with the utmost professionalism. Sam Pope was absolutely brilliant - very responsive, super helpful, and kind. We feel very lucky, and would use Portico again in a heartbeat. Top-tier agents.

Emma · 17 April 2024 · Portico London (26 Museum Street)

★★★★★ 5/5

Google

I have been dealing with Tom Newman who has been excellent, helpful, prompt and efficiently,

John · 21 March 2024 · Portico London (102 Highbury Park)

★★★★★ 5/5

Google

Tom was very professional and great to work with. Would recommend!

Tom · 21 March 2024 · Portico London (102 Highbury Park)

★★★★★ 5/5

Google

Tom Newman was so helpful in our flat search: very responsive and professional, much appreciated.

Amelia · 21 March 2024 · Portico London (102 Highbury Park)

★★★★★ 5/5

Google

I am using Portico services since 2012 and I have always been satisfied with the letting department. Charlotte is highly professional, efficient and reliable. I got my flats easily tenanted with great satisfaction of the process.

Roberto · 21 March 2024 · Portico London (102 Highbury Park)

★★★★★ 5/5

Google

Tom and the Portico team helped my partner and I to find the perfect flat. They were very helpful and Tom was diligent in guiding us through the process.

Elliot · 21 March 2024 · Portico London (102 Highbury Park)

★★★★★ 5/5

Google

Nothing but great things to say about Tom at Portico his help in our search for a new home. He was a pleasure to deal with , understood our requirements perfectly and dealt with us with warmth and intelligence throughout our time working with him. Highly recommended!

Saurabh · 21 March 2024 · Portico London (102 Highbury Park)

★★★★★ 5/5

Google

It is the third year that we are with Portico and we highly recommond them. Charlotte has been a star helping us listing the property and handling personal requests. Tom is always there to provide prompt responses and recently did a great job helping us finding the right tenants. Great team there at Highbury branch.

Fei · 21 March 2024 · Portico London (102 Highbury Park)

★★★★★ 1/5

Google

Very unfortunately we are struggling to get our deposit back despite our landlord advising release! Worrying to have over £2000 withheld and no one taking accountability or responding to our chasing

Jenny · 20 March 2024 · Portico London (129 Northcote Road)

★★★★★ 5/5

Google

Holly and the team have been great! Fantastic level of service and would highly recommend.

Ben · 20 March 2024 · Portico London (129 Northcote Road)

★★★★★ 5/5

Google

All communications and issues on my tenancy dealt with and followed up efficiently and effectively! Heidi rallied round various departments to ensure my move in went smoothly.

Dana · 20 March 2024 · Portico London (129 Northcote Road)

★★★★★ 1/5

Google

Please stay away from these scammers!! We have been renting through this company and every single of these years were like nightmare. As soon as they get your holding deposit, it is shocking to see that their friendly attitude changes and they become so mean. Throughout our tenancy, all they did was charging our greedy landlady a commission each month but not dealing with any of the issues in the flat. They allowed her to give us illegal notices so many times (the notice letters were all sent via Portico with the landlady’s order and they just did what she wanted even though it was against our contract). They never paid any attention to any of the problems. And after having enough with this, we left the flat two months ago even thought the notice we were given was breaching our contract again. Since then, we have been trying to get our deposit back but we can’t get hold of anyone via calls, no response to our emails, i called their offices and kept being told that I am calling the wrong department or someone is going to contact me soon but it is still radio silence. Their deposit department does not answer my emails or calls. This is a disgrace, literally a scam. Until they get your holding fee etc, they seem lovely but once they guarantee you, they become so ugly and you can’t even find any point of contact for a problem or return of your deposit. Please avoid them at all cost!! This company should be illegal!!

Funda · 20 March 2024 · Portico London (129 Northcote Road)

★★★★★ 5/5

Google

Mychris and Portico were very helpful, communicative, and patient during the entire process. Despite the move being a complex one with many steps, and taking place during the holiday period, they ensured that everything was taken care of efficiently. Their professionalism was great, and we're very grateful for their assistance, we can now move in with peace of mind.

Mark · 20 March 2024 · Portico London (129 Northcote Road)

★★★★★ 5/5

Google

Brilliant experience from start to finish, Heidi was so professional and provided a kind and excellent service to us as new tenants! Highly recommend and huge thanks to Heidi and the team at Portico!

Iseabail · 20 March 2024 · Portico London (129 Northcote Road)

★★★★★ 5/5

Google

I had a wonderful experience and the letting agent Mychris was very pleasant and helped in finding me the perfect apartment at a great price

Jaber · 20 March 2024 · Portico London (129 Northcote Road)

★★★★★ 5/5

Google

Portico manages a property for us in the Battersea area. My number one criteria is avoiding hassle particularly because I am not in the UK. Heidi and her team have definitely fulfilled that criteria and have consistently provided an efficient and stress-free service throughout my four years with them.

Patrick · 20 March 2024 · Portico London (129 Northcote Road)

★★★★★ 1/5

Google

Quite possibly the worst experience I have had with an estate agent in London. We used to rent our property in Battersea with First union. (I had also previously used them for years and we were very happy with everything). Since the change to Portico, absolutely everything regarding the flat has been a nightmare. Customer service is generally useless, slow to no replies and often contradicting advice over the phone. Getting repairs fixed is impossible. We lived in a mouldy flat for months and was told nothing could be done despite giving us health issues. There are so many other issues with the flat. I ended up moving out as I was getting so frustrated. A tenancy changeover was pending for nearly 6 months because of issues on their side. This has lost us an excessive amount of money (as it’s illegal to sublet) and caused an extreme amount of stress. The tenancy was as due to end in august anyway, I gave them months of notice prior that I was leaving, and they have now provided a notice that the rent is late!? I left months ago and the official contract ended weeks ago, but I have not been taken off the tenancy. Again, all issues on their side. Finally, the rent went up over £200 with one months notice. I not advise renting with them, find another agent.

Aria · 20 March 2024 · Portico London (129 Northcote Road)

★★★★★ 5/5

Google

Heidi helped me and my boyfriend find our new home and was helpful.

Mia · 20 March 2024 · Portico London (129 Northcote Road)

★★★★★ 5/5

Google

Very kind and excellent service with helping us to find a property. Highly reccomend this company for lettings in London

Bryce · 20 March 2024 · Portico London (129 Northcote Road)

★★★★★ 5/5

Google

Rating only, no written review.

Paddy · 20 March 2024 · Portico London (129 Northcote Road)

★★★★★ 5/5

Google

We recently rented a property through Portico and we happy about it. Thank you Heidi for helping us with all the process

Vianca · 20 March 2024 · Portico London (129 Northcote Road)

★★★★★ 5/5

Google

Very helpful and supportive during the onboarding process to rent. Also very quick on answering any questions about the property to rent. Heidi has been amazing! Thanks for all your help!

Felipe · 20 March 2024 · Portico London (129 Northcote Road)

★★★★★ 5/5

Google

Dealt with Heidi who was fantastic from start to finish when renting the property. Everything on time and dealt with in a timely and professional manner. When we decide to move on, Heidi will be our first port of call.

Peter · 20 March 2024 · Portico London (129 Northcote Road)

★★★★★ 5/5

Google

Massive thanks to Heidi and team at Portico Battersea for their help on our flat search. Heidi went above and beyond to answer all our questions and ensure we successfully secured our new home!

Anneliese · 20 March 2024 · Portico London (129 Northcote Road)