Portico estate agents in London

★★★★★ 5/5

Google

Had a great experience with Matthew phillimore from Portico battersea,within one week window we got an amazing flat and he was incredibly responsive throughout the entire process,he responds to all of our queries and making sure we were happy along the way he was super transparent and honest about letting process and made sure we had all the information we needed to find the right place for us. i would strongly recommend deal with Mattew, and we will definitely come back to him if we need in future A BIG THANKS TO MATTEW :

Faris · 20 March 2025 · Portico London (129 Northcote Road)

★★★★★ 5/5

Google

Just wanted to give high praise to Ehsan. He was very patient will all my questions and took the time to explain everything to me in detail. Top bloke

Benicio · 20 March 2025 · Portico London (129 Northcote Road)

★★★★★ 5/5

Google

Had great service from Mike at the Camden office to help us find a place to rent which was quick and easy.

Alex · 20 March 2025 · Portico London (3 Parkway)

★★★★★ 5/5

Google

Ieva was our Property Manager for several years and always found her very responsive and helpful. Highly recommended! Having dealt with some pretty shady agents in the past from previous rentals, it was great to finally have an agent that goes above and beyond.

Jeremy · 20 March 2025 · Portico London (3 Parkway)

★★★★★ 5/5

Google

Francesca was super helpful when searching for a property, highly recommend her!

Sarah · 20 March 2025 · Portico London (3 Parkway)

★★★★★ 1/5

Google

Rating only, no written review.

Santina · 20 March 2025 · Portico London (3 Parkway)

★★★★★ 1/5

Google

Dangerously incompetent, painfully avoidant and criminal tendencies. This site represents everything wrong with the industry. They provided a report about the condition of the property which was completely inaccurate and created a logging system that is painfully long to use to report the actual state of the place. In the end I just dealt with it directly with the landlord, completely making this service redundant. They withheld my deposit for months, ignored emails for weeks at a time and only responded when I threatened to take them to small claims. They even tried to add on an extra month of rent after I had already left and chased me to pay for a place - their excuse, we hadn't updated our system.

Fonesafe · 20 March 2025 · Portico London (3 Parkway)

★★★★★ 5/5

Google

Rating only, no written review.

Lily · 20 March 2025 · Portico London (3 Parkway)

★★★★★ 3/5

Google

Ieva is amazing, the rest of the Portico Camden team is useless. It's not surprising that every time you walk next to their office, you can observe that all the team are on their phones not paying any attention

Di · 20 March 2025 · Portico London (3 Parkway)

★★★★★ 1/5

Google

Ieva from Portico was an absolute pleasure to deal with during my time as a tenant for over 6 years. I only had dealings with her at the end of my tenancy, which was a shame, as she was professional, efficient, and without doubt the most helpful person on the team. Unfortunately, my overall experience with Portico was shocking. The Camden team was generally disorganised, inexperienced, unresponsive, and at times rude. It aligns with other reviews suggesting that Portico’s approach is a trend and part of their business model to prioritise landlords’ interests at the expense of tenants. I found Salman to be disingenuous, misleading, and unhelpful, further contributing to a negative experience. How they are still operating, I have no idea, the whole setup felt like a total scam. I had to dispute a proposed £1,013 deduction from my £2,000 deposit, which I found wholly unjustifiable and disproportionate. Charges for services like unnecessary jet washing, excessive cleaning fees, duplicate rubbish removal costs, and unjustified painting expenses were all disputed. The entire process raised concerns about the authenticity of the invoices provided, as there was a lack of supporting documentation, VAT numbers, and verifiable company details. After a lot of fighting and raising a dispute with the Tenancy Deposit Scheme, I managed to get my deposit back. Portico did not take their legal obligations seriously in the slightest, complaints of mould and damp over many years were ignored completely. This experience has been a sham, and while Ieva’s support was a rare positive note, the overall treatment felt punitive, especially after maintaining the property diligently for over six years and always paying rent on time.

Oscar · 20 March 2025 · Portico London (3 Parkway)

★★★★★ 5/5

Google

My partner and I recently had the pleasure of renting a property through Portico with Hugo and Salman, and we couldn’t be more impressed with their professionalism and excellent service. From start to finish, the whole process was smooth, efficient, and stress-free. Hugo was incredibly responsive and helpful, answering all our questions promptly and providing guidance about renting in the UK. Would highly recommend to anyone looking to rent a property.

Sophie · 20 March 2025 · Portico London (3 Parkway)

★★★★★ 1/5

Google

My worst ever experience with a letting agency. Would avoid at all costs.

Nick · 20 March 2025 · Portico London (3 Parkway)

★★★★★ 1/5

Google

Impossible to get hold of when a problem arrises (their portal is inefficient and confusing, and nobody with any authority (the property managers) picks up the phone or replies to emails once you have started renting through them - took months for anything to get sorted. Also a massive hassle regarding the move out process - we left the property in significantly better condition (and cleaner) than how we found it. Months later we got an extortionate bill for cleaning however they had no photos/evidence to justify any of it. I sent extensive proof that we left the property in a much better condition - tried to follow this up multiple times over a few months with multiple of their employees however never got a response as usual. Half a year later one of the property managers chases this up demanding the money however since I had deleted all photos/videos/evidence of how we left it, they threatened to take legal action and left us no choice but to pay a completely unjustifiable amount. I have dealt with 4 different lettings agents throughout London and Portico were definitely the worst.

Guy · 20 March 2025 · Portico London (3 Parkway)

★★★★★ 5/5

Google

Very smooth process both moving in and out of my rental. Thanks Cullen for all your help!

Georgia · 18 March 2025 · Portico London (1 Theberton Street)

★★★★★ 5/5

Google

Thank you, Cullen, for being very warm, proactive and responsive. Not every agent are these things, but Cullen made me feel like she wanted what was best for me vs just trying to turn through a transaction. When working with Portico, try to work with Cullen - I would again!

Gina · 16 March 2025 · Portico London (1 Theberton Street)

★★★★★ 5/5

Google

Mike was fantastic and extremely patient with my partner and I throughout the rental application process!

Valla · 16 March 2025 · Portico London (102 Highbury Park)

★★★★★ 5/5

Google

My letting agent, Cullen, was absolutely fantastic throughout the entire moving process! She was always available to answer any questions quickly and made everything so smooth. Cullen was incredibly friendly, helpful, and professional, making what could have been a stressful time so much easier. Thank you, Cullen!

Kate · 5 March 2025 · Portico London (1 Theberton Street)

★★★★★ 5/5

Google

Had a great experience with Cullen! Top notch agency

Łukasz · 5 March 2025 · Portico London (1 Theberton Street)

★★★★★ 5/5

Google

Cullen, our letting agent, was an absolute star throughout the entire process. We had a lot of questions before move in date, and Cullen was always available to pick up the phone and find a solution for anything thrown at her. Very professional, would be very happy to work with her again!

Nick · 1 March 2025 · Portico London (1 Theberton Street)

★★★★★ 5/5

Google

My agent was Cullen and she delivered a 5 star service, was very responsive, very helpful and quick resolving issues, very positive and super friendly, you can see throughout that she likes what she's doing. She made my search as easy as it possibly could be, it was definately my best agency experience so far! Thank you!

Barbara · 4 February 2025 · Portico London (1 Theberton Street)

★★★★★ 5/5

Google

We received an excellent service from Michael. He was super professional and assisted us along the whole process. We always received prompt answers to our questions making the process smoother for us. We are very happy with our new flat. Thanks Michael…

Víctor · 19 December 2024 · Portico London (102 Highbury Park)

★★★★★ 5/5

Google

We have recently rented through Portico Highbury and the experience was great! We had Michael as our agent and he made the whole process go so smoothly. You can tell he really takes care with the landlords, renters and the whole letting process and he made the viewings and phone calls following great fun (can’t wait to hear his DJ skills one day)! I can’t wait to be fully settled in my AMAZING new house and I highly recommend using Portico for your next rental!

Emilie · 12 December 2024 · Portico London (102 Highbury Park)

★★★★★ 5/5

Google

Rating only, no written review.

Rana · 6 December 2024 · Portico London (102 Highbury Park)

★★★★★ 5/5

Google

Michael Chapmen, an agent at this Portico branch, helped me find a flat in the area. Michael was great throughout the process, very clear with information, friendly and helpful.

Alexander · 3 December 2024 · Portico London (102 Highbury Park)