Pointons estate agents in Nuneaton, Atherstone and Coventry

★★★★★ 1/5

Google

The process of selling our property through Pointons did not run smoothly. I was disappointed with the poor communication of some staff. I even emailed James, the Director who did not reply to my email regarding issues with the service provided. Moreover, the buyer’s solicitors who were appointed through Pointons own panel solicitors caused further unnecessary delays also due to lack of communication, so I would not recommend using their panel solicitors. Overall, not a good experience as the agency focused more on profit than customer satisfaction.

Adam · 25 April 2022 · Pointons Coventry

★★★★★ 5/5

Google

Verygood

Paul · 15 April 2022 · Pointons Atherstone

★★★★★ 5/5

Google

Great ,attentive, honest service. Highly recommended

Dean · 15 April 2022 · Pointons Atherstone

★★★★★ 5/5

Google

Mark helped us to purchase our first home, he was absolutely fantastic going above and beyond every single day and chasing solicitors etc. Would highly recommend👍 Thanks pointons from jack and chloe …

Chloe · 15 April 2022 · Pointons Atherstone

★★★★★ 5/5

Google

Mark at Pointons, Atherstone has been very professional since beginning of sale on our behalf. Achieved full asking price, and remained in touch and supportive throughout duration of sale. Would definetely reccomend Pointons, Atherstone.

Lesley · 15 April 2022 · Pointons Atherstone

★★★★★ 1/5

Trustpilot

Poor service provided

The process of selling our property through Pointons did not run smoothly. I was disappointed with the poor communication of some staff. I even emailed James, the Director who did not reply to my email regarding issues with the service provided. Moreover, the buyer’s solicitors who were appointed through Pointons own panel solicitors caused further unnecessary delays also due to lack of communication, so I would not recommend using their panel solicitors. Overall, not a good experience as the agency focused more on profit than customer satisfaction.

Maz · 11 November 2021 · Pointons Atherstone

★★★★★ 1/5

Google

Very quick to take my rent but very slow when an issue with the property is reported.

Paul · 12 October 2021 · Pointons Nuneaton

★★★★★ 5/5

Google

Rating only, no written review.

John · 12 October 2021 · Pointons Nuneaton

★★★★★ 4/5

Google

Friendly company

Raymond · 12 October 2021 · Pointons Nuneaton

★★★★★ 5/5

Google

Would 100% recommend

Fay · 12 October 2021 · Pointons Nuneaton

★★★★★ 5/5

Google

Fantastic property agency. Have helped me no end.

Danny · 12 October 2021 · Pointons Nuneaton

★★★★★ 1/5

Google

Rating only, no written review.

Maxine · 12 October 2021 · Pointons Nuneaton

★★★★★ 5/5

Google

Rating only, no written review.

Tim · 12 October 2021 · Pointons Nuneaton

★★★★★ 5/5

Google

Rating only, no written review.

Tatiana · 12 October 2021 · Pointons Nuneaton

★★★★★ 5/5

Google

High recommend.

Nicola · 12 October 2021 · Pointons Nuneaton

★★★★★ 5/5

Google

Fantastic service, sold my house within weeks.

Casper · 12 October 2021 · Pointons Nuneaton

★★★★★ 5/5

Google

Excellent service from Pointons, Lee keep me updated during the purchase of my house,,,,,Great Service

Sharon · 12 October 2021 · Pointons Nuneaton

★★★★★ 5/5

Google

Extremely impressed with the service provided by Lee at pointins. Professional and wonderfully skilled in customer service. Thanks so much.

Nicola · 12 October 2021 · Pointons Nuneaton

★★★★★ 5/5

Google

The lettings manager Claire was wonderful in dealing with my queries about a flat that I wanted to rent in Nuneaton, very responsive and understanding, and I could not recommend them enough.

Richard · 12 October 2021 · Pointons Nuneaton

★★★★★ 1/5

Google

I have dealt with Pointons in the last 3 years and have always found them satisfactory After my Mum passed away I decided to again use them for the sale of her house. The sale was slow due to the inadequacy of the solicitor that they recommended. But I was very patient and didn’t reallyBlame pointman is at this point for recommending them The house that I was selling had been my family from newbuild my mum and live there for over 50 years and the last two years of her life she developed dementia and had to go into a home which was heartbreaking. Because my mum absolutely loved her home , my one request was that the house would not be sold to anybody that was planning to use it to rent out and this was my only firm request and requirement. Two weeks before the sale after five months of it being up for sale I was told that the people that were buying it were actually going to rent out after everything I’d said asked for checks to make sure that they weren’t going to do that. I immediately became so upset when I found out and pulled out of the sale. Pointons called me to say that the people were so upset and were actually crying and had promised that they would not rent it out they loved the house and they were going to live in it and there was no way they were going to rent it. I slept on this overnight and believed them to be genuine and Pointons to be genuine telling me at this point , so then I agreed to again proceed with the sale...The sale went through which was emotional again for us as a family Three weeks after the sale I had a phone call from Pointons telling me that the people had gone back on their word and were indeed renting it out I was mortified and it made me feel quite poorly. I asked Lee on the phone how we knew this and he said that he had heard this through the grapevine and his sources. Today my daughter has driven past the house and low and behold the TO LET sign is up with Pointons I know business is business , but it would have been the decent thing for them to tell me that they were actually going to deal with the rental of my moms house and it makes me wonder deeply if they actually knew all along that my mum‘s house was going to be rented and they were going to deal with it I am very very disappointed in pointings and I’m sorry but I will never use you again and never advise anybody to use you because you are dishonest. I would’ve gladly pulled out that sale right until the last moment if I’d of known it was going for rental.... you’ve just added extra heartache to what’s been the most horrendous two years of our lives I am so disappointed in your company

Karen · 12 October 2021 · Pointons Nuneaton

★★★★★ 5/5

Google

Lee was excellent when pointons sold my leasehold flat, he was chasing non responsive solicitors and kept me updated all the way through, I had very little to do as pointons took care of everything, would highly recommend. Price was good too, cheaper than all the other quotes I had.

Sarah · 12 October 2021 · Pointons Nuneaton

★★★★★ 5/5

Trustpilot

Very helpful

We found our home through Pointons. We used Nuneaton branch and Senior Estate Agent Lee was brilliant and very helpful in a very stressful time. Thank you and good luck.

Gintare · 1 October 2021 · Pointons Atherstone

★★★★★ 5/5

Google

A great professional team who always have time for you. Cathy, Claire and Keiron were all particularly helpful and patient. First class service and would thoroughly recommend. Thank you. Karen Owen (tenant).PositiveProfessionalism

Karen · 27 August 2021 · Pointons Nuneaton

★★★★★ 5/5

Google

Rating only, no written review.

Maintenance · 18 June 2021 · Pointons Nuneaton