5/5
Excellent customer service from start to finish. The guys made the whole process very simple. Thank You
Trusted Agent profile
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129 reviews across 3 offices and 3 platforms
Pointons has three offices, in Nuneaton, Atherstone and Coventry. Together they have 129 reviews on three platforms, rated 3.6 out of 5 overall.
Pointons's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent customer service from start to finish. The guys made the whole process very simple. Thank You
1/5
βWithout Prejudiceβ If you are considering a rental property from this agency be aware communication skills need improving and management is very poor, repairs are never done once reported. Director never replies to complaints.
5/5
A great support and professional service when making the decision to purchase our new home Mark Hambridge was our point of contact and nothing was ever too much to ask would highly recommend
5/5
Would highly recommend Pointons for anyone looking to sell their property. Very professional, always keen to help and friendly throughout the process. A special mention to Mark Hambridge for taking care of our mutual customers.
5/5
Having recently sold my house through Pointons I have to say how great they were. They made the process a whole lot easier and kept me updated a long the way. I'd like to say thank you to the whole team and I will be recommending you to all my friends.
1/5
Avoid this Agent
Without Prejudiceβ If you are considering a rental property from this agency be aware communication skills need improving and management is very poor, repairs are never done once reported. Director never replies to complaints.
1/5
The landlord was at the property everyday, The upstairs bath water would be warm for one second then cold Heating in the house was poor The bedroom down satires had mould The kitchen was damp and was inspected by the council The property was a 1 degree hazard I would not recommend that any tenant should live/rent that apartment π
1/5
Never available to view houses. Poorly trained staff in customer service e.g. taking phone numbers to keep them informed. Do not return calls. Wait two days to contact you from rightmove enquiries and sometimes don't contact at all.
5/5
Amazing experience. Very professional and extremely helpful staff. I don't believe we would have gotten our home without Liz Bromage. Landlord is also very professional and helpful. Would recommend.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Nuneaton has the most, with 94 reviews rated 3.5 out of 5, followed by Atherstone with 32.
The three Pointons offices, by town: