Trusted Agent profile

Places for People estate agents in Edinburgh and Stonehaven

3.0

★★★★★

1,812 reviews across 3 offices and 3 platforms

Places for People has three offices, in Edinburgh (two offices) and Stonehaven. Together they have 1,812 reviews on three platforms, rated 3.0 out of 5 overall.

Google logo

3.8 / 5

44

Reviews on Google

All 3 offices

Facebook logo

1.0 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

1,758

Reviews on Trustpilot

All 3 offices

Our offices

Places for People's three offices, most reviewed first. Each has its own page.

Latest reviews from every Places for People office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Trustpilot

Absolute joke of a landlord

Absolute shambles of a company. Can't get repairs done, they don't keep to their own timescales, fobbed off on the phone, absolute nightmare of a company

Kev · 14 July 2020 · Places for People Edinburgh (Shrubhill Walk)

5/5

Trustpilot

I’ve had good service regarding a…

I’ve had good service regarding a repair to my fence I’m extremely satisfied with the work done and must say the workers done a excellent job

Miss · 10 July 2020 · Places for People Edinburgh (Shrubhill Walk)

2/5

Trustpilot

Im still waiting for housing officer to…

Im still waiting for housing officer to get back to me regarding help to get moved out.

Mr · 9 July 2020 · Places for People Edinburgh (Shrubhill Walk)

1/5

Trustpilot

Shocking customer service

I have been trying to get someone out to my property since February in regards to damp and mould and now bugs due to it. Absolutely shocking service

Sarah2b · 8 July 2020 · Places for People Edinburgh (Shrubhill Walk)

5/5

Trustpilot

I contacted Places for People by email…

I contacted Places for People by email and my enquiry was dealt with promptly and very efficiently.

Jan · 8 July 2020 · Places for People Edinburgh (Shrubhill Walk)

2/5

Trustpilot

I rang to try and get help on a rodent…problem

I rang to try and get help on a rodent problem, and received no help at all, it was a case of passing the buck. We pay a lot of money to live in these flats both rent and service charges and get very little help when we need it Not at all happy about outcome from pfp

Anne · 8 July 2020 · Places for People Edinburgh (Shrubhill Walk)

5/5

Trustpilot

I am very happy with your help

I am very happy with your help, I get a quick answer to every question I have. Very nice and pleasant atmosphere. I recommend it to anyone.

Katarzyna · 7 July 2020 · Places for People Edinburgh (Shrubhill Walk)

2/5

Trustpilot

Many bad experiences with places for…

Many bad experiences with places for people from not fixing the heating for weeks even though I had a very young child with medical conditions, rented me a property that had rat issues and did not care, they patch up a lot of jobs and don't allow staff time to do jobs even though you wait 3-4 weeks for the repair for then half job done

Dawn · 7 July 2020 · Places for People Edinburgh (Shrubhill Walk)

5/5

Trustpilot

Toni, Lettings and Marketing manager deserves 5*

Toni the Lettings and Marketing manager, honestly made my experience with Places for People run super smoothly. Even after I have moved in she does not let her duty of care slip, she is super prompt and professional with emails. Places for people have fab asset to their company!

Chantelle · 6 July 2020 · Places for People Edinburgh (Shrubhill Walk)

1/5

Trustpilot

Emailed and told them i have no water…

Emailed and told them i have no water coming out of the hot tap in the kitchen and my boiler making a loud weired banging noise every so often..i got a reply saying its not an emergency so cant come out..pfp 😡

Deebo · 6 July 2020 · Places for People Edinburgh (Shrubhill Walk)

1/5

Trustpilot

Pest Control Charges”: A Review after 8yrs and 7 months staying at a PFP Flat (Chandos Rise) in Portsmouth

During this time I have seen a lot of stuff. Good and mostly bad. But what tipped me over the edge was the pest control charges. Rent went up by over £50 a month for the next 12 months and about £20 of that was for pest control. Quick maths shows that £240 for pest control. There are about 90 flats who were all purportedly charged a similar cost as a circular was provided. This makes it difficult for people to report things as it may affect their rent the next year. Left for a different flat in the same building as it worked out cheaper. However, I was unable to complete my transfer as result of the COVID-19 pandemic. During that time my rent went up despite the hardship the nation faced. I paid £705 for a one-bedroom flat for two months. An average one bed room apartments here goes for £600. After movement was eased, they got back to me and renayed on the previous agreement in principle and increased the new flat price I was suppose to move to by £40 extra per calendar month because of service charge. Declined and asked for an explanation through a complaint. The explanation proffered demonstrated I was charged pest control again and additional charges. Most of which were already in place before the flat was advertised and when we agreed before the lockdown. Based on the story of the boiling frog, I knew it was time to pack up and move out. I had overstayed my welcome clearly. It will be interesting to know how rent increase work as different people pay different rent over different years. Friends in the buildings all pay different rent. I hope there is no discrimination there. For the one star I gave, they are flexible with rent and are always willing to put you on a payment plan during hard times. Also, they made me pay them extra rent and because the way their books work, you can only be charged for full month even though your tenancy termination shows you are leaving middle of the month. My recommendation is stay in their properties for 4-5 yrs max. When the price starts going up, start looking elsewhere or another flat at the property. It will please you to know that a similar flat I stay in the same building went up for advertisement at £530 bear in mind they were looking to charge me £705 for something similar. No more “pest control” I see.

Angus · 3 July 2020 · Places for People Edinburgh (Shrubhill Walk)

4/5

Trustpilot

very understanding of my reason for…

very understanding of my reason for contacting PfP,but I am waiting for an answer from someone in a more senior position in the company.

Mr · 2 July 2020 · Places for People Edinburgh (Shrubhill Walk)

2/5

Trustpilot

As a Tenant this is my personal opinion…!

As a Tenant this is my personal opinion of places for people and how things are dealt with.We have been suffering noise from the above flat over 17 months we have made numerous complaints but nothing has been done. The tenants haven’t been living at the property since February this year how ever the son has now moved in we have to put up with his abusive behaviour his shouting and foul language he has constant arguments with his girlfriend that spills into The street we have filled in a form regarding this and we have had Victoria Ingham ASB office out but again nothing has been done it seems like places for people are allowing tenants to sublet their properties and turn a blind eye as long as they get there revenue.Maria

Mrs · 2 July 2020 · Places for People Edinburgh (Shrubhill Walk)

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Questions about Places for People

Which Places for People office has the most reviews?

Edinburgh (Shrubhill Walk) has the most, with 1,791 reviews rated 3.0 out of 5, followed by Stonehaven with 28.

Where are the Places for People offices?

The three Places for People offices, by town:

Reviews may appear on more than one platform.

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