Trusted Agent profile

PFK estate agents in Cockermouth, Keswick and Penrith

4.7

★★★★★ Excellent

273 reviews across 3 offices and 3 platforms

PFK has three offices, in Cockermouth, Keswick and Penrith. Together they have 273 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

213

Reviews on Google

All 3 offices

Yell logo

1.0 / 5

2

Reviews on Yell

All 3 offices

Trustpilot logo

58

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Our offices

PFK's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for PFK, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every PFK office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Tried twice to make appointment to sell development land with Whitehaven office and both times PFK failed to respond despite saying they would. On 3rd occasion was told the only lady (manager) able to respond was out on calls and not able to action this week (its Monday!) Have given up but suggest no point in trying to do business with this companyNegativeResponsiveness, Quality, Professionalism

Andy · 25 August 2021 · PFK Cockermouth

Agent replied · 11 June 2024

Good afternoon Andy, my understanding is that you contacted our branch on Friday and it was confirmed that your details would be passed to the relevant valuer, who was experienced to help with your enquiry and that she would be in touch as soon as possible. I apologise that due to appointments she was unable to respond to your enquiry by Monday and should you wish to discuss the matter further please contact Lynne Lancaster on 07503 636555.

5/5

Google

The sale process was clear and easy to understand and our sale was negotiated even before the property details were published! We were very satisfied with the management of the sale,on our behalf, especially because we lived away and were not on site to deal with viewings etc.PositiveQuality, Professionalism, Value

Bryan · 25 August 2021 · PFK Cockermouth

5/5

Google

PFK have been helping us find our next house for the last six months. Julie and her team have been quick and responsive to emails, phone calls and any queries we have had along the way. An invaluable source of support when undertaking such a challenge as trying to find your ideal home!PositiveResponsiveness, Quality, Professionalism

Rosey · 25 August 2021 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Rosey, thank you for your great review. We hope you have found your dream home. PFK Estate Agency.

5/5

Google

Julie at PFK was a pleasure to deal with, although at times it was stressful Julie helped make things happen! will defo use again!PositiveResponsiveness, Professionalism

Sarah · 12 June 2021 · PFK Cockermouth

Agent replied · 13 June 2024

Hi Sarah, thank you so much for your kind review, it is much appreciated. PFK Estate Agency

5/5

Google

Rating only, no written review.

Sally · 10 June 2021 · PFK Cockermouth

5/5

Google

Rating only, no written review.

Maurice · 10 June 2021 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Maurice, thank you for your fantastic review - it is much appreciated. PFK Estate Agency.

1/5

Google

Rating only, no written review.

Colin · 10 June 2021 · PFK Cockermouth

5/5

Google

Rating only, no written review.

Karen · 10 June 2021 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Karen, thank you for this great review.

5/5

Google

Efficient and responsive

Richard · 10 June 2021 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Richard, many thanks for your brilliant review. PFK Estate Agency.

5/5

Google

easy to use

Mike · 10 June 2021 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Mike, thank you for your review. PFK Estate Agency.

5/5

Google

Excellent service. The staff are friendly but professional.PositiveProfessionalism

Alexander · 10 June 2021 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Alexander, thank you for your fantastic review, it is much appreciated. PFK Estate Agency.

5/5

Google

Professional, friendly, efficient service, which stands out from the crowd. A big thanks to Charlie!

Clive · 10 June 2021 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Clive, thank you for your fantastic review, it is much appreciated. PFK Estate Agency

5/5

Google

Everyone was super helpful and efficient during the process of purchasing our first home.

Rob · 10 June 2021 · PFK Cockermouth

5/5

Google

Fantastic service from Charlie, Julie and Lesley. Would use PFK in the future. Thank you to all.PositiveResponsiveness, Quality, Professionalism, Value

Allyson · 10 June 2021 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Allyson, thank you for the fantastic review - it is much appreciated. PFK

5/5

Google

Julie was very helpful and efficient throughout my property purchase. First class service!

Rachel · 10 June 2021 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Rachel, thank you for your fantastic review. PFK Estate Agency.

5/5

Google

Charlie Shaw was very helpful and patient throughout the long journey leading up to our purchase of one of the houses he was marketing

Richard · 10 June 2021 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Richard and Sharon, thank you so much for your great review, it is much appreciated. PFK Estate Agency

5/5

Google

I sold my house with PFK. They were very professional, responsive and gave excellent advice. I am very happy with the service I received and Pauline was excellent .PositiveResponsiveness, Quality, Professionalism

Edna · 10 June 2021 · PFK Cockermouth

5/5

Google

Charlie was fantastic showing us round the property and he really made you feel at ease which was great! Great responsiveness to all queries, he was a pleasure to deal with. Thank youPositiveResponsiveness, Quality, Professionalism, Value

Jonathan · 10 June 2021 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Jonathan, thank you for your excellent review, it is very much appreciated. PFK Estate Agency.

5/5

Google

PFK Staff, Julie, Charlie, Lesley, Pauline & ALL other lovely team members of Whitehaven, Cockermouth (Cumbria) are wonderful, very friendly, professional, extremely helpful, and excellent in all aspects from the beginning to the end of the journey of selling the house. I highly recommend PFK if you are buying or selling your propertyPositiveResponsiveness, Quality, Professionalism, Value

John · 10 June 2021 · PFK Cockermouth

Agent replied · 11 June 2024

Thank you for your fantastic review. PFK Estate Agency.

5/5

Google

We were selling a property in Seascale but living in South Manchester so we’re very reliant on the staff at PFK to do the viewings and organise the details for the sale and they were all good and as prompt as they could be with keeping us informed at all times. Charlie was particularly helpful during the sale when wires became crossed and solicitors dragged their heels at certain points during the process. He couldn’t have been more positive and understanding. It was not always easy to get hold of people but I think that was understandable during the difficult year.PositiveProfessionalism

Celia · 10 June 2021 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Celia, thank you for your excellent review, it is much appreciated. PFK Estate Agency

5/5

Google

After many months of searching for our forever home we were thrilled to be contacted by Julie to tell us about a property that she thought we would be interested in - despite a huge amount of interest in it anyway. We had a property to sell but she gave us the opportunity to see it and as soon as we saw it, we knew it was the one for us. We put our own property on the market which sold within three days. Our offer was accepted and we are currently waiting for the solicitor to complete the legalities. Full marks to Julie and her colleagues at PFK Cockermouth. We will be forever grateful that you picked up the telephone and rang us.PositiveResponsiveness, Professionalism

Mike · 10 June 2021 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Mike, thank you for your fantastic review, it is much appreciated. We hope you are very happy in your new, forever home. PFK Estate Agency.

5/5

Google

We actually purchased a property via the PFK Whitehaven branch & were extremely impressed with the service. Julie Wilson was the primary agent that we negotiated with & following our sale agreement she was on hand to assist at all times. In spite of the Covid restrictions we viewed the property several times & never had to wait more than a couple of days for a viewing (the property was vacant possession so each visit required attendance by a PFK team member). We will definitely consider marketing a property with PFK as they always follow up with a phone call post viewing & we know how speedy feed back is appreciated by prospective sellers.PositiveResponsiveness, Professionalism

Neil · 10 June 2021 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Neil, thank you for your fantastic review. It is much appreciated. PFK Estate Agency.

5/5

Google

Charlie from the Whitehaven office has been absolutely astounding with helping us purchase our first house. He helped every step of the way and was always there for us when we needed him. We cannot thank Charlie enough for making the purchase as stress-free as possible for us, especially during a global pandemic! Kaitlin and Ellis x

Kaitlin · 10 June 2021 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Kaitlin, thank you for your fantastic review. We are pleased Charlie went above and beyond for you as he always does. Best wishes, PFK Estate Agency.

5/5

Google

Julie Wilson has kept in touch with us after our first viewing, where she also took the time to discuss our budget, desired location and what kind of property we wanted and showed genuine interest in us and our family. Outstanding service which has set her apart from other agents.PositiveResponsiveness, Professionalism

Katie · 10 June 2021 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Katie, thank you for your fantastic review - it is much appreciated. We agree Julie is brilliant and an asset to our team. PFK Estate Agency.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about PFK

Which PFK office has the most reviews?

Cockermouth has the most, with 273 reviews rated 4.7 out of 5, followed by Keswick with 58.

Where are the PFK offices?

The three PFK offices, by town:

  • Cockermouth: 68 Main Street, Cockermouth, CA13 9LU
  • Keswick: 19 Station Street, Keswick, CA12 5HH
  • Penrith: Devonshire Chambers, Devonshire Street, Penrith, CA11 7SS
Has PFK won any awards?

Yes. In The Trusted Agent 2026 awards: PFK, Cockermouth won Trusted Agent.

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What do you need help with?
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