Trusted Agent profile

Peter Lane and Partners estate agents in St. Neots and Kimbolton

4.8

★★★★★ Excellent

449 reviews across 2 offices and 3 platforms

Peter Lane and Partners has two offices, in St. Neots and Kimbolton. Together they have 449 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

136

Reviews on Google

All 2 offices

Facebook logo

3.7 / 5

9

Reviews on Facebook

Business-wide

Trustpilot logo

304

Reviews on Trustpilot

Business-wide

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Our offices

Peter Lane and Partners's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Peter Lane and Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Peter Lane and Partners office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Amazing service

Rating only, no written review.

Cameron · 23 June 2021 · Peter Lane and Partners Kimbolton

Agent replied · 17 June 2024

Thank you

5/5

Trustpilot

We had a good service experience with…

We had a good service experience with Peterlane & Partners. We have used their services for buying a house. I particularly liked their responses to any queries we raised during the purchase. They have always answered us promptly, and thus we had a hassle-free purchase experience through Peterlane. Thank you.

Liby · 23 June 2021 · Peter Lane and Partners Kimbolton

Agent replied · 17 June 2024

Thank you very much.

5/5

Trustpilot

Great service, would use again

Great service. Our property was put on the market quickly for a modest fee (subject to sale). They helped us put it up for the right price which generated lots of interest, and ultimately a fairly quick sale.

Jamie · 23 June 2021 · Peter Lane and Partners Kimbolton

Agent replied · 17 June 2024

Thank you very much

5/5

Google

Rating only, no written review.

Sue · 22 June 2021 · Peter Lane and Partners St. Neots

Agent replied · 21 June 2024

Hi Sue thank you for the 5 Stars!

5/5

Google

Rating only, no written review.

Martin · 22 June 2021 · Peter Lane and Partners St. Neots

Agent replied · 21 June 2024

Thank you for the 5 stars Martin!

5/5

Google

Really go the absolute extra mile!PositiveResponsiveness, Quality, Professionalism

Andrew · 22 June 2021 · Peter Lane and Partners St. Neots

Agent replied · 21 June 2024

Thank you Andrew, your review is much appreciated. Stuart.

5/5

Google

We recently purchased a house in St Neots. Caroline did her utmost to get the information we needed throughout or purchase and dealt with a very difficult chain. I would thoroughly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Steve · 22 June 2021 · Peter Lane and Partners St. Neots

Agent replied · 21 June 2024

Thank you Steve we really appreciate your feedback. Good customer service is our priority. Caroline.

5/5

Google

Great service - genuinely couldn't have asked for more. We chose them after having a really positive experience with them when we originally bought the property, and so chose them when we decided to relocate a few years later. They were great at getting people round to view the property, and Caroline was on the ball at every stage. Once we had a buyer and a chain she was helping to push things along when they got stuck further up and working with everyone along the chain to keep things moving. Very professional, I'd choose them again in a heartbeat.PositiveResponsiveness, Professionalism, Value

Charlotte · 22 June 2021 · Peter Lane and Partners St. Neots

Agent replied · 21 June 2024

Hi Charlotte. Thank you, we're really pleased that you were happy with our service - as both a buyer and a seller! We hope to see you if you ever move back to St Neots. Best wishes Caroline.

5/5

Google

Original review as first time buyers: Very impressed. As first time buyers we needed quite a few pointers about the sale process, but the team were more than happy to help every time. Thought the sale, Peter Lane were very consistent and prompt with all communication. They even helped us get our poorly performing solicitors to complete necessary tasks at the required time. When the negotiations with the sellers got a little difficult they kept everything on track. I believe with a lesser agent, our purchase would likely have fallen through. I'll certainly use them when we come to sell the house. 2021 Update, having used Peter Lane for a sale: We chose Peter Lane when selling after having such a good experience with them as buyers. They actually managed to surpass our high expectations. For context this is during covid, an extra challenging time for all involved. They were highly realistic with us regarding price, which allowed us to sell in a reasonable amount of time. Viewings were conducted well, with no hassle. The most impressive element of the transaction was Caroline handling the chain. This was a challenging move. Several people in the chain, covid going on all around us, and at least one solicitor going quiet for weeks at a time. Without being asked Caroline dedicated her time to pushing it forward, checking in with the other agents and solicitors at least on a weekly basis, sometimes on a daily basis. If it wasn't for her attention I believe we would have missed the stamp duty cutoff and our son would have missed out on his school place. Peter Lane are the people you want on your team. I can't recommend them highly enough.

Jon · 22 June 2021 · Peter Lane and Partners St. Neots

Agent replied · 21 June 2024

Hi Jon, our pleasure! We hope you are enjoying your new home. Stuart

5/5

Google

We purchased a house through Peter Lane in St Neots and they were completely fab. We dealt with the lovely Caroline and she was nothing but fantastic and continued to chase not only her sellers but the entire chain and kept us updated regularly. Thank you Caroline and the Peter Lane St Neots team for all your hard work!PositiveResponsiveness, Quality, Professionalism

Rebecca · 22 June 2021 · Peter Lane and Partners St. Neots

Agent replied · 21 June 2024

Dear Rebecca, thank you so much for your review. Customer service is so important to us and Caroline works hard to make sure her buyers and sellers are happy and kept well informed. Enjoy your new home!

5/5

Google

My partner and I have just purchased a house in St Neots. Caroline showed us around the house and was very calm and chilled compared to some other agents we had used in the St Neots area. Had an answer for every question, gave us great advice with regards to making an offer and kept the process moving between us and the seller. If we ever sell then it's a guarantee to use her. Thank you so much, Caroline.PositiveResponsiveness, Quality, Professionalism, Value

Christopher · 22 June 2021 · Peter Lane and Partners St. Neots

Agent replied · 21 June 2024

Thank you Christopher I am always happy to help, it was my pleasure. Best wishes, Caroline.

5/5

Google

I would like to endorse Peter Lane as an exceptional estate agents. From start to finish, you can rely on a first class service. Not only are you always kept informed of your sale status, you will also find that the caring staff will follow up any enquiry's or issues you may have. If you are looking to sell your house, or in the market to buy, please look no further than Peter Lane. If you have the good fortune to have your sale or purchase handled by Caroline, you will have the best service in St Neots by far.PositiveProfessionalism

Kevin · 22 June 2021 · Peter Lane and Partners St. Neots

Agent replied · 21 June 2024

Thank you Kevin, it was our pleasure. Caroline

1/5

Trustpilot

Awful experience

Documentation process leaves a lot to be desired, to the point we still haven’t signed the contract. Consultants either turned up late or didn’t show up at all. They certainly didn’t know any thing about the house. To the point we stopped them coming and sold the house ourselves. The only one who seemed to know what they were doing was Katie. We then understand our solicitors were told that our buyers were going to pull out if we didn’t exchange, their solicitors knew nothing about this!!!We certainly didn’t get value for money and were overcharged!! Won’t be recommending!If we could give no stars we would!9904

Alistair · 10 June 2021 · Peter Lane and Partners Kimbolton

5/5

Trustpilot

A very professional and friendly …

A very professional and friendly service with attention to detail.Would definitely recommend this estate agent.

Mr · 9 June 2021 · Peter Lane and Partners Kimbolton

Agent replied · 17 June 2024

Thank you.

4/5

Trustpilot

I’d recommend Peter Lane as a selling agent

I’d recommend Peter Lane as a selling agent. Although the process took a while (due to COVID), I felt valued as a client, and was kept informed throughout. Incidental repairs and checks were taken care of with minimal involvement on my part.All the staff I dealt with were polite, friendly and helpful.I give four stars, not five, because the valuation price wasn’t achieved.

Ms · 4 June 2021 · Peter Lane and Partners Kimbolton

Agent replied · 17 June 2024

Thank you

5/5

Trustpilot

Great experience using Peter Lane

Great experience using Peter Lane, in particular Gill who conducted our sale progression made life easier. Would definitely recommend

Joanne · 3 June 2021 · Peter Lane and Partners Kimbolton

Agent replied · 17 June 2024

Thank you

5/5

Trustpilot

Peter Lane were involved in the sale…

Peter Lane were involved in the sale and purchase for my parents move and also the purchase of my sister's house so, we were satisfied that Peter Lane were selling the house we wanted.They have always been accessible by phone and quick to respond by email. They have gently kept things moving along and checked that things are being done. I would recommend going with their partner solicitors as they have a relationship with the conveyancers and could keep up to date with exactly where the transaction was at.

Megan · 3 June 2021 · Peter Lane and Partners Kimbolton

Agent replied · 17 June 2024

Thank you

5/5

Trustpilot

I was recommended Peter Lane by a friend

I was recommended Peter Lane by a friend, of the three estate agents I had view theProperty Peter Lane was by far the most practical. One agent was unrealistic in theirValuation the other agent talked the property down and quoted a figure less than theFinal amount I actually got for the house.All through the process of selling all the personnel at the agency were always very Helpful very polite and always kept me informed of how things were going, and any Queries I had were always dealt with promptly. I would like to thank everyone for Their help it was much appreciated.Many thanksPat.

Pat · 16 May 2021 · Peter Lane and Partners Kimbolton

5/5

Trustpilot

Totally professional service.

Have just moved into a new property with Peter Lane as agents.From start to finish they gave regular updates on progress and were totally helpful and professional at all times .All emails and calls were answered efficiently and all requests dealt with straight away.Would definitely use them if we ever decide to move again.

Alison · 13 May 2021 · Peter Lane and Partners Kimbolton

5/5

Trustpilot

Prompt communication and friendly agents

The agents at Peter Lane could not have been more helpful in keeping us up to date with our purchase. Tracy in particular was calm and prompt in responding during the last minute rush of trying to exchange/complete

Customer · 13 May 2021 · Peter Lane and Partners Kimbolton

4/5

Trustpilot

Peter lane

Peter lane , absolutely first class , Gillian Johnson deserves special praise for going beyond her remit.I would avoid Taylor Rose .

Anon · 11 May 2021 · Peter Lane and Partners Kimbolton

5/5

Trustpilot

Excellent service from Market Appraisal…

Excellent service from Market Appraisal through to Completion Weekly updates and always available and helpful Thoroughly recommend

Claire · 10 May 2021 · Peter Lane and Partners Kimbolton

5/5

Trustpilot

Colin and his team were very helpful…

Colin and his team were very helpful kept me informed all the way through the sale I would use Peter Lane again.

Tony · 2 May 2021 · Peter Lane and Partners Kimbolton

5/5

Trustpilot

Excellent team at Peter Lane

We would like to thank all the team at Peter Lane Huntingdon for another smooth sale of one of our properties. From beginning to end we were kept up to date during each stage. Peter Lane are one of the most professional Estate Agents we have dealt with.

Mrs · 29 April 2021 · Peter Lane and Partners Kimbolton

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Peter Lane and Partners

Which Peter Lane and Partners office has the most reviews?

St. Neots has the most, with 439 reviews rated 4.8 out of 5, followed by Kimbolton with 322.

Where are the Peter Lane and Partners offices?

The two Peter Lane and Partners offices, by town:

  • Kimbolton: 6 High Street, Kimbolton, PE28 0HA
  • St. Neots: 32 Market Square, St. Neots, PE19 2AF
Has Peter Lane and Partners won any awards?

Yes. In The Trusted Agent 2026 awards, St. Neots won Trusted Agent.

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