Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 2/5
TrustpilotRental services - poor communication and hidden fees
We use Pedder to rent our property and sadly very disappointed by the service. When we set up the agreement they tried to charge us £300 fee that they hadn't disclosed before. They agreed to waive this but then when the first rent was due it came out of the payment - we did end up getting this refunded after chasing. Now the tenants paid rent late but Pedder failed to inform us and we only found out after chasing days after it was due. Our main point of contact at the Forest Hill branch offered no apology for this and yet we're still expected to pay for the service this month despite it not being fulfilled properly. We rent out the property because we were unable to sell it - it is not profit making and Pedder messing us around with this money has a very real impact on our finances and chances of paying our mortgage on time. Would not be using them again.
Maddy · 1 August 2024 · Pedder London (Pissarro House)
Agent replied · 23 August 2024
Thank you for bringing this to our attention.This review is far from the high expectations we set ourselves at Pedder.We will look in to this right away and get back to you before close of business. Very best wishes,Pedder
★★★★★ 5/5
TrustpilotWe recently used Pedder to sell and buy…
We recently used Pedder to sell and buy our next property after a good experience 3 years ago and we were not disappointed. Cansu was our agent and she was so helpful and responsive throughout the whole process. We had some delays throughout and she was great in negotiating this throughout the chain. Cannot recommend her enough!
L.ryle · 31 July 2024 · Pedder London (Pissarro House)
Agent replied · 23 August 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
Trustpilotwe loved working with Cansu!
we loved working with Cansu!she had a brilliant energy and was always at the other end of the phone.felt like she really fought for us and always had our best interests at heart.Would recommend to anyone
Alice · 30 July 2024 · Pedder London (Pissarro House)
Agent replied · 23 August 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotFantastic service
Pedder were so helpful, communicative and proactive throughout our house purchase. They provided daily updates and check ins, and really helped to push things along. We felt very looked after and in safe hands!
Yasmin · 29 July 2024 · Pedder London (Pissarro House)
Agent replied · 23 August 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
GoogleGreat service Mollie and Carolina
Shannon · 27 July 2024 · Pedder New Homes
Agent replied · 16 April 2026
Thank you for your 5* review!
We will be sure to pass on your feedback.
Very best wishes,
Pedder
★★★★★ 5/5
GoogleRobin was extremely helpful throughout the rental application and move in process. Very responsive and made the whole experience really smooth.
Kat · 26 July 2024 · Pedder Herne Hill
★★★★★ 5/5
GoogleVince was exceptional - nothing was too much trouble, he was proactive, and he is extremely supportive. Would highly recommend.
Ross · 26 July 2024 · Pedder Herne Hill
★★★★★ 5/5
TrustpilotPedder - a fantastic and recommended experience!!
I've had a fantastic experience. It's a great company, super efficient, timely and professional in all situations and communications. Their standards are super high and totally professional. They are respectful and trustworthy.
Eddie · 26 July 2024 · Pedder London (Pissarro House)
Agent replied · 23 August 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
GoogleGreat service Mollie and Carolina
Shannon · 24 July 2024 · Pedder London (93 Queens Road)
★★★★★ 5/5
TrustpilotGreat
Great, friendly & helpful sevice from Vince when selling my flat. I would highly recommend the team at Pedder Herne Hill.
David · 24 July 2024 · Pedder London (117 Lordship Lane)
Agent replied · 16 June 2024
Thank you for your very kind review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotPedder Peckham
The advice and assistance provided by Mollie and others at Pedder Peckham was second to none. Their experience and attentiveness was a breath of fresh air in what can be a stressful time. Will be recommending Pedder to anyone buying in the area.
William · 23 July 2024 · Pedder London (117 Lordship Lane)
Agent replied · 16 June 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotHelpful and responsive
Robin was extremely helpful throughout the rental application and move in process. Very responsive and made the whole experience really smooth.
Kat · 19 July 2024 · Pedder London (Pissarro House)
Agent replied · 23 August 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotExcellent service from Pedders in…
Excellent service from Pedders in particular Izabella. Very proactive for our sale and really helped progress the entire chain. I have used them twice now and wouldn't hesitate to use again.
Sean · 11 July 2024 · Pedder London (Pissarro House)
Agent replied · 23 August 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotGreat Lettings team
Pedder Forest Hill have done a brilliant job at marketing and letting our property. They have a very friendly and hard working team, who've been very responsive and provided a great service throughout the whole process. Matt and Basak have helped us with all our queries and been a pleasure to deal with.
Fred · 8 July 2024 · Pedder London (Pissarro House)
Agent replied · 23 August 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotWould highly recommend!
We went with Pedder after a bad experience with another estate agent, and it couldn't have been more night and day. Mollie was exceptional in her service to us, and was able to take out a lot of the stress of selling. Would highly recommend!
Liam · 5 July 2024 · Pedder London (Pissarro House)
Agent replied · 23 August 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotRobin was incredibly helpful and…
Robin was incredibly helpful and communicative throughout the entire process of finding me a place. I was always kept in the loop about viewings and any developments. I would highly recommend Pedder as a company and Robin as a lettings consultant.
Adam · 29 June 2024 · Pedder London (Pissarro House)
Agent replied · 23 August 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotVince Spoto was excellent
Vince Spoto was excellent. Proactive, supportive and nothing was too much trouble. Would highly recommend.
Ross · 28 June 2024 · Pedder London (Pissarro House)
Agent replied · 23 August 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotGreat experience
Great experience, Robin made the process easy from start to finish. 5 stars!
Jamie · 27 June 2024 · Pedder London (Pissarro House)
Agent replied · 23 August 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotVince was incredibly patient and…
Vince was incredibly patient and knowledgeable when we recently used Pedder to sell our flat. It wasn’t the most straight forward process but he was very helpful and always went out of his way to help us where he could. He kept us well informed throughout. Thank you Vince!
Emily · 27 June 2024 · Pedder London (117 Lordship Lane)
Agent replied · 16 June 2024
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!
★★★★★ 5/5
TrustpilotGreat service
Rating only, no written review.
Shannon · 26 June 2024 · Pedder London (Pissarro House)
Agent replied · 23 August 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
GoogleExcellent service from Robin P -- smooth and hassle free. Highly recommend!
Aaron · 26 June 2024 · Pedder Herne Hill
★★★★★ 5/5
GoogleRating only, no written review.
Светлана · 26 June 2024 · Pedder London (119 Dulwich Village)
★★★★★ 5/5
TrustpilotExcellent service
Susanne at Pedder was really excellent in helping us buy our flat. Nothing was too much trouble in terms of questions etc. that we had.
Nicholas · 23 June 2024 · Pedder London (Pissarro House)
Agent replied · 23 August 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotHelpful and thoughtful service
Robin was very helpful in providing housing options that matched my personalized preferences. He also offered recommendations to me keeping my safety in mind (i.e. proximity to transport). Would definitely recommend him as an agent to friends looking for housing in the area.
Allison · 21 June 2024 · Pedder London (Pissarro House)
Agent replied · 23 August 2024
Thank you for your 5* review.Very best wishes,Pedder
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