5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi David many thanks for the review! Regards Julian
Trusted Agent profile
Pearson Ferrier estate agents in Bury and Ramsbottom
★★★★★
459 reviews across 2 offices and 3 platforms
Pearson Ferrier has two offices, in Bury and Ramsbottom. Together they have 459 reviews on three platforms, rated 4.5 out of 5 overall.
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Our offices
Pearson Ferrier's two offices, most reviewed first. Each has its own page.
Latest reviews from every Pearson Ferrier office
Newest first, from every platform, with the office each review is about. First names only.
Google3/5
GoogleWebsite was hard work
Agent replied · 11 June 2024
Hi Michael sorry to hear you had issues we have just invested a reasonable sum in redesigning the website was there anything in particular that you didn't like and perhaps we can look into resolving this problem - kind regards Julian Ferrier
5/5
GoogleExcellent smooth process...Highly recommend for their professionalism and understanding. Chris and Caroline rock!!!!PositiveProfessionalism
Agent replied · 11 June 2024
Hi Sharon many thanks for your kind words, I'll certainly pass them on!! Regards Julian
2/5
GoogleI was pressured by Leah to sell the house quickly and despite being unhappy with the offer, I was pushed by her to sell the house because 'it's been on the market for 3 months'. I should have resisted because the buyer of my house sold the house two years later for £45,000 more. Still can't stomach the fact that we sold the house way below what we wanted. This was in 2015.
Agent replied · 11 June 2024
Hi Liberty sorry you feel this way and it has taken you over 7 years to complain to me, in 2015 we were very much in a property recession which continued into 2016 and didn't begin to recover until 2017, since which prices have risen and who knows in the future may fall again I have experienced two property recessions in nearly 35 years of working in property - Julian Ferrier
5/5
GoogleChris, Julian and team did an excellent job helping me sell my house. The house was a large barn conversion and a challenging property to sell. They provided me with lots of support and advice and I was very happy with the final outcome
Agent replied · 11 June 2024
Many thanks Andrew all the best Julian
5/5
TrustpilotChris and his team in Ramsbottom
This is the second time I have used Chris and his team in Ramsbottom to find tenants to rent my house in Ramsbottom. I cannot recommend them enough. Both times he has been amazing and I have not had to stress about anything. Everything was handled professionally and quickly, which has been very much appreciated. Thank you Chris!
Agent replied · 28 July 2025
Many thanks again for taking the time to write this review Lucy, all the best Julian
1/5
TrustpilotLack of communication throughout the…
Lack of communication throughout the whole place. I got told by the Estate agent who manages my house that I could do a “day rate” to stay one extra day at the end of the tenancy but they didn’t communicate with the owner of the house (who’s details I never got) now the Owner of the house wants to take ME to court for not being out on my tenancy end date. They have not communicated with anybody and of course have not took any responsibility what so ever, even all what’s app messages are clearly to them. They wouldn’t communicate with the landlord due to them saying she was “aggressive” towards them through out the whole tenancy. Would not recommend what so ever they cause more mental health than it’s even worth ! Go elsewhere and get a proper management of your home and have peace of mind that they are giving you correct information and not costing you more money in court because they can’t be bothered to communicate with the OWNER of the house, it’s like they don’t have a clue what they are doing. They don’t fix stuff in the property but are on you like a rash if you have not paid rent by 12 the day it’s due ! Some may call them money grabbers…….the house was handed over to us in a absolute state and we left it in a tidy manor and even fixed stuff in the house (at our own cost) because they are not worth even asking to do a fixtures to the property. The whole house was false advertised to us as well as we was promised appliances will be left for us…..on the day of moving in the house was emptied and again cost us almost £1000 more in having to provide all appliances due to again LACK OF COMMUNICATION. What we got told after making all of this known was that the owner of this branch isn’t interested. But what else could you expect from this place?
Agent replied · 14 June 2024
Good morning Michael, I am sorry to hear of your experience I'd be interested to know which office of ours you dealt with as Whatsapp is not a method of communication we would use, it would normally be in person, over the phone or via email? regards Julian Ferrier I believe there has been some dialogue with our Bury office, their response is as follows; We feel it is necessary to respond your review. Although we do not feel that this is the appropriate platform for ‘tit-for-tat’ rebuttals, we very much disagree with your remarks and we have significant evidence to counter the points you have outlined in your review. Since your departure from the property, the property has not been able to be re-let due to the condition in which it was left. In every case, there are always two sides to every story - we are a managing agent and always follow the legal processes that are in place, which serve to protect both landlord and tenant.
1/5
GoogleNot professional at all. The agent who deals with the commercial side needs to be trained how to talk to every potential customers not talk to them like there dirt!!NegativeProfessionalism
5/5
TrustpilotStrongly recommend!
Zaini, Zac and the Pearson Ferrier team have been great! I recently purchased a property from them and they've been extremely helpful throughout the process from the conveyancing through to completion. A great team and a pleasure to work with! Thanks a bunch!
1/5
TrustpilotAbsolutely disgusting customer service in Bolton…
Absolutely disgusting customer service from the Bolton branch! My window has been smashed by some random person waking past with a beer bottle, spoke to bolton who said they was speaking to the Lanlord, have since stopped responding to my emails now for nearly a week and I still have a smashed window, it’s freezing cold and they are completely ignoring my emails, you call and you don’t get through to the office it’s a company taking details for them to call you back which they don’t! No idea what my options are other than to go to trading standards, also have issues with damp spoke to the office on the 19th September by email still waiting on someone being sent to sort it out, lived in the property 5 years never been late with my rent and paid over £30,000 in rent Reply: The person I was speaking to was Omar he has failed to sort this issue and is unresponsive. No option to reply privately however the name is Dale McLoughlin if you can provide an email address I can email the details over
Agent replied · 14 June 2024
Hi I am very sorry to hear of your problems, the Bolton office operates under a licence to trade from us so I have no access to your information, have you tried to email the owner omar@pearsonferrier.co.uk I would hope as the owner he would respond to you. If you let me have the address details I will contact him as well regards Julian Ferrier
5/5
TrustpilotRecommend, no issues
Rented house for 3 years from them before moving into my own house. Chris from Ramsbottom office is fantastic and felt very well looked after .
5/5
TrustpilotChris Ramsbottom branch
Chris from Ramsbottom branch came to view my property to rent out. He said it would be rented out within 4-6 weeks even with my demanding wish list ( didn’t believe him) But sure enough it was and they had move in He kept me up to date with emails and returned calls . Would definitely use and recommend Thanks again Chris
Agent replied · 14 June 2024
Hi Susan many thanks for the kind words and taking the time to write a review I'll pass on your comments, thanks again Julian
3/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
1/5
GoogleVery unacommadating with home viewing
4/5
GoogleEstablished company big choice of services
5/5
GoogleAlways helpful great local business
5/5
GoogleGreat service, easy to find perfect place for you
5/5
GoogleGreat agent, very responsive and organised. Highly recommended. These guys really do surpass any of the alternatives in my area.
5/5
GoogleI just wanted to say a big thank you to the Bury lettings team. Very professional service and they are so solution focused it is a pleasure to rent from them. Special thanks to Sam F who is an all round superstar.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Pearson Ferrier
Which Pearson Ferrier office has the most reviews?
Bury has the most, with 340 reviews rated 4.4 out of 5, followed by Ramsbottom with 119.
Where are the Pearson Ferrier offices?
The two Pearson Ferrier offices, by town:
- Bury: 435 - 437 Walmersley Road, Bury, BL9 5EU
- Ramsbottom: 74 Bridge Street, Ramsbottom, BL0 9AG
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