Every review we hold for the Bury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently rented a property through Pearson Ferrier, and I couldn’t be happier with the service I received. The whole team, especially Samantha, was incredibly helpful, professional, and responsive throughout the entire process.
Everything was handled efficiently, and the communication was always clear and friendly. Moving can be stressful, but they made the experience smooth and straightforward from start to finish.
The property itself was exactly as described, and I’m really pleased with my new home. I highly recommend Pearson Ferrier to anyone looking to rent or buy, they genuinely care about their clients and go the extra mile to make things easy.
Thank you again for all your support!
Piotr · 11 November 2025
Agent replied · 11 December 2025
Thank you so much for your amazing review Piotr. The rental team aim to make the process smooth sailing for all tenants and landlords. Best wishes in your new home :)
★★★★★ 1/5
TrustpilotIt's a shame the company isn't honest
It's a shame the company isn't honest. They take £100 off your deposit any ones deposit for a clean supposedly. I left my flat absolutely sparkling and they put a landlords claim in for ??£100 quid. When asked if someone had been to the flat to check it they said NO . So if your a family maybe with kids don't expect the full deposit back as I'm sure £100 will be going in their Xmas fund . So after your reply you state that kieth the landlord asks for the 100 for cleaning yet he tells me you advise him. My question is how can you charge for a deep clean when not one person had been in said property to check it out ???
STEPHEN · 21 July 2026
Agent replied · 24 September 2026
Stephen sorry you feel you needed to write this review. However there is a process with deposits we are not at liberty to make deductions from anyone's deposit without their agreement, any damage is highlighted and referenced against an inventory so a deduction would have been agreed with you, if not it would go to arbitration. That said your tenancy was a Let Only we DID NOT manage your tenancy so I suggest you direct your frustration at your landlord directly, if you feel the deduction is unnecessary then challenge them, but we did not nor do not benefit from your deduction and it certainly doesnt go towards our Christmas Do, I hope this deals with you vexation - Julian Ferrier
★★★★★ 5/5
GoogleAmazing! Can not begin to express how great-full I am for all the support I have been given Lois has been amazing and helped me through every step of the way. Can not thank you enough Lois! I can not wait to move into my new home
Samantha · 16 February 2026
Agent replied · 16 April 2026
Thank you Samantha for your 5* review. Lois is so happy she could help you find a suitable home! Best wishes!
★★★★★ 5/5
GoogleWe've been renting from here for a while now and I have to say Lois is exceptional, always there to help, very understanding and does her best to make sure your needs have been met, I personally think she deserves a raise!
Latisha · 16 February 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave such a lovely review.
We’re delighted to hear about your positive experience, and especially pleased that Lois has been so helpful and supportive during your tenancy. She always strives to provide the best possible service, so your kind words will mean a lot to her.
★★★★★ 5/5
GoogleWe have been renting through Pearson Ferrier for over three months now, and the experience has been excellent.
Lois has been especially helpful, she is very responsive and always follows up on any issues immediately. A very professional and efficient company. Highly recommended
Yuen · 16 February 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave such a positive review :)
★★★★★ 5/5
GoogleI can not fault Pearson Ferrier nothing is to much trouble always go above and beyond. Lois is fantastic professional and friendly and she made the whole renting experience a breeze. I would recommend Pearson Ferrier to everyone amazing customer service. Would not use anyone else.
Jennifer · 27 November 2025
Agent replied · 16 April 2026
Thank you Jennifer!
★★★★★ 5/5
GoogleI have been a client of Pearson Ferrier for nearly two decades (gulp!) and I cannot recommend them highly enough. They managed my rental property with absolute professionalism for 20 years, and they were the natural choice when it came time to sell. The transition from the rental side to the sales team was seamless, and they handled the recent sale with the same care and expertise I’ve come to expect.
A special thank you goes to Sam on the rental side who is brilliant at sorting things out quickly, and Keegan on the sales side for great feedback!
Steve · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words and for placing your trust in Pearson Ferrier for nearly two decades, it really does mean a lot to us! :)
Providing consistent support and a smooth experience for our clients is something we always strive for.
It has truly been a pleasure working with you over the years Steve, and we wish you all the very best for the future.
Thanks again.
★★★★★ 5/5
GoogleGreat experience with Person Ferrier. Lois was a fantastic letting agent, always easy to contact and quick to help with any queries or issues. Everything ran smoothly and made the whole process really straightforward.
Jake · 16 February 2026
Agent replied · 16 April 2026
Thank you so much Jake! We hope you enjoy your new home!
★★★★★ 5/5
GoogleSimon handled the whole process impeccably. Throughout each step Simon kept me informed of what was happening. I have every confidence his ability to secure a positive result for his client. Will be using him again for my next sale.
An update to my previous feedback. Simon has handled another of my property auctions absolutely flawlessly. I trust his judgement and execution. He is my first call for property auctions. Absolute best there is. I will be calling on his services again. Thanks Simon.
Robert · 19 August 2024
Agent replied · 10 November 2024
Wow! What an amazing review. Thank you so much! This means a lot to the business. Simon sure is a credit to our team :)
★★★★★ 5/5
GoogleI’d like to give a heartfelt thank you to everyone at Pearson Ferrier for their professional, supportive, and genuinely patient approach throughout the sale of my property. I’m especially grateful to Keegan and Ian, who were fantastic from start to finish. They kept me updated every step of the way and were always ready to help with any questions or concerns I had.
When the initial sale unexpectedly fell through in September 2025, they didn’t miss a beat, within days, they had secured a new buyer. Their dedication, reassurance, and hard work made a stressful situation so much easier to navigate.
Pearson Ferrier is a truly outstanding company, and I wouldn’t hesitate for a moment to recommend them to anyone looking to buy or sell.
Johnpaul · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for taking the time to leave such a thoughtful review. We’re absolutely delighted to hear about your positive experience with Pearson Ferrier :)
★★★★★ 5/5
GoogleSo happy to share my experience with Samantha and Lois from the lettings team at the Bury branch. I’ve been a tenant of this branch for many years, and they have always been on hand to help me with anything. However, after moving properties as of recent, I cannot express my gratitude enough for how they both went above and beyond to ensure a smooth and stress free move in process.
Samantha is extremely knowledgeable and explained each part of the process clearly. She answered all of my many questions, and guided me through everything with patience and kindness.
Lois’ responsiveness and efficiency has been so appreciated, she has dropped things to help me last minute and has just made what could have been a daunting process a lot easier for me.
Both of these girls have made me feel comfortable and so so supported and their combined efforts, professionalism and genuine care has made my move so much more enjoyable. I am incredibly grateful for their support and highly recommend them for their outstanding service.
Thank you, Samantha & Lois, for making my experience amazing I’m super happy with my new place! x
Chloe · 26 July 2024
Agent replied · 25 August 2024
Hi Chloe
Wow! What an amazing review. Samantha and Lois are very grateful and both thank you for your kind words. It's amazing to know our lettings team really care for the tenant. We really hope you enjoy your new home! :)
★★★★★ 1/5
TrustpilotOn 22nd of may I went to view a…
On 22nd of may I went to view a property to rent with Pearson Ferrier which I liked . I got my shop agent to make a offer on the shop offering the full passing rent and telling them of my Buisness of having 20 shops and a £1000000 turnover and showing accounts off nearly a £100000 in profit so I was a good Tennant for the premises after 3 weeks of not hearing anything which I found strange I spoke to Stuart the owner and he said that they had gone with some one else to which I said did u even send my accounts to which he said no .the reason he didn’t was I was purchasing a expensive property months before and after having the survey we decided to pull out which annoyed Stuart as he said lost his commission so hence had a grudge against me so in this case I found Pearson Ferrier not an honest estate agent and shall not be using them or recommending them to any one
Howard · 6 July 2024
Agent replied · 28 July 2025
Howard
As we discussed, contrary to what you have stated, all offers were put forward to the owners in their entirety. In this case the owners decided to go down another route
regards Stuart
★★★★★ 5/5
GoogleUsed Pearson Ferrier lettings when renting one of my properties in Bury. Sam and Lois were brilliant- professional, efficient and attentive. Would highly recommend and will definitely use again!
Tom · 16 February 2026
Agent replied · 16 April 2026
Thank you Tom for your kind words for the Bury rental team. Sam and Lois are great! :)
★★★★★ 5/5
GoogleAMAZING EVERYTHING!!!
Where do I start…. I can’t thank all the management and staff at Pearson and ferrier enough. They helped me with finding and renting my first home which I am absolutely in love with. They listened to every request and needs I had and went out of their way to find my perfect property. I must personally thank Samantha and Lois for their support, excellent communication, professionalism and all round amazing customer service. Samantha was amazing, she was on the ball and very efficient she helped me with every query and made the whole experience so easy and comfortable. Lois conducted the viewing she was knowledgeable enthusiastic and very professional throughout. There was no pressure at all it was relaxed and she answered all questions I had. I left knowing that was the property I wanted. Sam and Lois made everything so easy for me from start to finish. All of you at Pearson and ferrier bury are a credit to the company. I Could not recommend the bury branch the management and staff enough. Thank you to all at Pearson and ferrier Bury.
Karly · 14 June 2024
Agent replied · 21 June 2024
Hi Karly
Thank you very much for your kind works! We shall be sure to inform Samantha & Lois. We hope you enjoy your stay in your new home.
★★★★★ 5/5
GoogleKeegan Walsh and Iain Dawson have been incredibly helpful in managing the sale of my property. There were some external problems with solicitors and these were taken over and dealt with without any fuss.
I wouldn't hesitated to recommend Pearson Ferrier if anyone needs an efficient and reliable agent. Many thanks to them.
Julie · 16 March 2026
★★★★★ 5/5
GoogleReally happy with the service from Pearson Ferrier. Lois and the team have been fantastic, very responsive and easy to deal with. Five stars!"
Joe · 16 February 2026
Agent replied · 11 December 2025
Thank you for the 5* review! :)
★★★★★ 5/5
GoogleWe have just sold our house by auction through Pearson Ferrier Estate Agents Offices based on Walmersley Road Bury. Simon and his team are responsible for the Auction section of the business. Simon was most competent and thoroughly explained the process by which we could sell our home through the auction process. He also recommended an excellent solicitor to act on our behalf. During the process, Simon first helped us with filling in the forms and gave us clear and appropriate guidance at all times. He kept us updated and where necessary gave us informed and useful advice. Simon is a consummate professional and has excellent attention to detail, providing exemplary customer care. We wholeheartedly recommend Pearson Ferrier to auction your property if this is a route you may consider when selling such.
Glyn · 17 April 2025
★★★★★ 5/5
GoogleLois has been extremely kind, professional and lovely. She is so friendly and has made the whole process so smooth sailing. Lois has been so lovely throughout all communication. With Pearson Ferrier the whole application process for renting is also a lot easier compared to other estate agents.
Channel · 11 September 2024
Agent replied · 10 November 2024
We are very happy you are pleased with the service and wish you the best of luck in your new home :)
★★★★★ 5/5
GoogleHad the most amazing experience with
Lois Greenhalgh! She is very helpful, clear, friendly & professional. Lois has been very helpful from start to finish from arranging the viewing of the property to signing my new contract for the property which I wanted. I don’t think I had such a good experience previously with any estate agency! I highly recommend Pearson Ferrier Estate & Letting Agents in Bury. Thank you :) It is much appreciated x
Nikola · 11 October 2024
★★★★★ 5/5
GoogleAmazing company, i have rented property through Pearson Ferrier and they have been so much help! Can’t thank Lois Greenhalgh enough who works for Pearson and is the estate agent for my property, she helped me get the property when i was really in need and has such a fast response time and has helped me with everything i need. Couldn’t recommend her enough and Pearson Ferrier great company and hardworking staff.
Abigail · 20 November 2024
★★★★★ 5/5
GoogleSamantha & Lois has been very helpful with the whole process. Spamming them with questions none stop and they’re replying straight away. Even when we had a problem with the previous house, they sorted us out with a new one straight away. Best agents we have used
Kieran · 26 July 2024
Agent replied · 10 November 2024
Wow, thank you so very much! This really means a lot to us. :)
★★★★★ 5/5
GoogleFrom first contact, to the day we got our keys. Lois our estate agent has been amazing. Every little issue we had, Lois has helped with in every way. Nothing is too much for Lois and the team.
Logan · 11 October 2024
Agent replied · 10 November 2024
Thank you for the lovely review. We wish you the best in your new home :)
★★★★★ 5/5
GoogleI honestly cannot thank the ladies enough Samantha and Louise for sorting out my flat in record breaking time. Such a good and dedicated team ready to help you out in every way possible.
Thank you ladies x
Patrick · 16 March 2026
Agent replied · 16 April 2026
Thank you for your amazing review for Samantha and Lois who are our great workers in our rental department :)
★★★★★ 5/5
GoogleAfter a poor experience with a national auction company we decided to use Pearson ferrier auctions. From initial contact with their office, all the way through to completion they exceeded my expectations at every point. They got us a fantastic price for the property we sold. I would not hesitate to recommend Simon and the team. Thanks.
Riccardo · 11 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.