Every review we hold for the Bury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have dealt with Sam at Pearson Ferrier for many years and she is always reliable and very efficient. As a private landlord I can highly recommend PF as an agency to manage any size of portfolio. Excellent company.
Robert · 11 August 2024
Agent replied · 25 August 2024
Thank you very much Rob!
★★★★★ 1/5
TrustpilotAVOID AVOID AVOID THESE CROOKS
Avoid these CROOKS I was a tenant of them! They have harrased me on several occassion in which I reported them to the council! However this never stopped as on the last occassion they broke into my home climbing true my window with a tall ladder and changed the door locks they also let other people come into my home. Also let a male entering my home with a cigarette as showing on CCTV When I found out how they broke into my home I contacted them By phone and spoke to Zaini Miraj Inwhich she told me she is going to ask ZAC NABI about it as she is not aware. She promised to contact me which never happen. I then contacted back a couple of days later and was then told she did not manage to speak to ZAC NABI as hè is now on leave! They avoided me! 2 weeks later I finally got to speak to ZAC NABI when I contacted their phone line and lucky me hè was the one answering! When I told him about him breaking into my home hè denied it and told me write in a complaint email and we Will pick it up from there! However as you know they never replied on my complaint email. Also on a couple of occassion this letting agency has discussed my private circumstances with my old neigbours without my permission. I am advising new future tenants and new future landlords to avoid this letting agent. I have CCTV image to proof this. I can back up everything what I stated in this review. If you need to see the CCTV images only to prevent you for not going with them! Please contact me!
JoJo · 12 September 2019
Agent replied · 14 June 2024
As with any complaint or dispute there are two sides.We have had many issues with this tenancy, not just us but the landlady and subsequently three other management companies.We took over the management, and ever since we have had a number of issues in the way this tenancy has been conducted.The language used during calls to the office has been wholly unacceptable, as is the intimidating nature of calls to the landlord. The property has been abandoned, there are arrears to deal with and as such this matter has been placed in the hands of the court and no doubt this will see an end to this unpleasant situation.
★★★★★ 5/5
GoogleSamantha and Lois from Bury branch are super helpful and kind. The renting process is hassle free, simple and quick, as long as you provide correct supporting documents. Samantha is very responsive and she will just answer any question that you have. Great job, team.
Steven · 23 March 2024
Agent replied · 21 June 2024
Hi Steven. Thank you so very much for your review! The lettings team are a credit to the business :). Best wishes
★★★★★ 5/5
GoogleMy house sold within 12 days, Gemma & Iain were very proactive in arranging viewings. They were always available to answer my queries throughout the conveyancing period, gave regular updates and chased progress as appropriate. I would recommend Pearson & Ferrier.
Paula · 22 May 2024
Agent replied · 21 June 2024
So pleased the sales team have been so wonderful with the sale on your house. We wish you the very best in your new home!
★★★★★ 5/5
GoogleAs a landlord & after suffering poor service from an agent, I reached out to Pearsonferrier to find tenants for my rental property. From my initial contact i've only very good things to say about the experience i've had.
Lois & Sam at Pearsonferrier found the ideal tenants for me, plus carried out reference checks, inventory, contracts etc, in a friendly, professional & pro-active manner. Their communication ftom start to finish has been excellent throughout.
Lois, Sam & the team have been exemplary & I absolutely recommend them to take care of all your letting needs.
Thank you Pearsonferrier for the fantastic service i've received from you.
G · 24 November 2023
★★★★★ 5/5
GooglePearson Ferrier have managed my property now for over ten years. I’ve found them to be consistently excellent in the way they have conducted themselves, both towards me and the tenants who have lived in my property. The guys in the office, particularly Sam and Lois communicate quickly, professionally patiently and fairly. I cannot recommend this company more highly, it’s no wonder they win so many awards.
Dave · 26 July 2024
★★★★★ 5/5
GoogleCan’t thank Samantha enough for her help with moving into my rental home, right from the start, super friendly & great communication with her and Lois, which made the process very easy and fast! Would highly recommend using them. :)
Danielle · 22 April 2024
Agent replied · 21 June 2024
Hi Danielle, thank you so very much for your review. The lettings team have provided great service once again! We hope you are settled and enjoy your new home.
★★★★★ 5/5
GoogleI compared 10 different Bury-based letting agents before deciding on Pearson Ferrier, and they haven’t disappointed. They were one of the cheapest, and of the cheapest they were the most flexible, and didn’t have unfair and sometimes hidden fees that others had. Other positives are that their minimum term of let management is 6 months rather than 12, and they accommodated some specific changes that I wanted to make to the Tenancy Agreement. Thanks Sam and Lois.
Paul · 24 December 2023
★★★★★ 5/5
GoogleI have always found Pearson Ferrier to be very helpful and competent throughout my dealings with them as a private landlord over the last 22 years , they also deal with any issues that sometimes come up with efficiency and professionally .
Mark · 27 November 2025
Agent replied · 11 December 2025
Thank you for your lovely review left for the rental team :)
★★★★★ 5/5
GoogleI would highly recommend Pearson Ferrier Estate Agents, from my initial phone enquiry answered by Lois, my viewing with Sam, to the ongoing support provided, has been first class. Their service is outstanding, they understood and empathised with my situation, and liaised with the landlord to enable me to live in a lovely apartment, in a fantastic location.
Many thanks to Lois and Sam, and I feel you both deserve a pay rise. (Just in case Mitchell and Julian read this).
Stephen · 26 August 2023
★★★★★ 5/5
GooglePearson Ferrier, and in particular Charlotte Dawson and Samantha Fielding, are amazing people to work with. It's rare these days to find such a high level of competence and attention to detail. They each take care of my every need and can be relied on with complete confidence. I'd give more than 5 stars if I could.
David · 9 November 2024
★★★★★ 1/5
GoogleTerrible service, wouldn't use again if I found the house of my dreams. P+F Listed a local property with garden, turned out the garden didn't come with the property despite the fact the owner of the house (who is also the owner of the estate agent) possessed the property for several years. How do customers expect to trust an estate agent that don't even know what they own?
There was then an ongoing battle to acquire the land which sadly went on passed my mortgage expiry date, therefore I had to drop out losing a almost grand in fees.
Response to your reply: I did extend my mortgage a month... any longer and id be charged. You've literally just relisted the property saying it wont be available to the end of may, and kept me on a string for months. so how was that time frame ever going to work? where has may all of a sudden been pulled from when I was told January initially?
YES, We had an understanding up to the point I realised I was wasting more time and money.
lastly, Pity I didn't mention that?? Its a favour i didn't mention the initial sale was agreed at 100k and you came back a day later saying sorry its been matched, even though we already verbally agreed a sale? So now you've offered to knock 2k off a house that you probably raised to 102k yourself. Con men, nothing more.
Its a pity if you knew what you owned and didn't lie in the initial listing we wouldn't be sat here would we? months later and money lost. But its nice your owning up to your faults though.
Joseph · 22 June 2023
★★★★★ 5/5
GoogleWe used Pearson Ferrier last year to sell our property and also they were the acting agents for the property we were buying.
We decided to sell and move in July 2022, just before everything started to change on the property markets. Interest rates started to go up, mortgage providers were taking away their products. It started to get very unstable, and we started to think that we might not be moving after all.
Mitchell and the team at the Bury office were absolutely fantastic, very very supportive and couldn't do enough to help make this bumpy ride as smooth as possible, the same also for the Ramsbottom branch who were dealing with the house we wanted to buy.
I cannot recommend Pearson Ferrier enough for all aspects of buying and selling, we eventually moved into our new home a week before Christmas, it was the best Christmas present we could have asked for.
Thank you to all the team at Bury and Ramsbottom.
David and Sarah Kurtz Williams
Dave · 22 June 2023
★★★★★ 5/5
GoogleFrom the very beginning my experience with Pearson Ferrier has been fantastic and I put that all down to how fantastic my lettings agent, Lois, has been. My journey from viewing the property, doing my application and through to getting the keys to the property I have rented had a few bumps in the road but Lois made it go as smoothly as possible and has been so lovely, personable and professional throughout - always keeping in touch with me and giving me regular updates.
This is the second time I have rented a property through Pearson Ferrier and my experience this time has been even better than the first and so I can't rate them highly enough and can't rate Lois highly enough either!
Stacey · 22 June 2023
★★★★★ 5/5
Google*FANTASTIC EXPERIENCE* If there was an option for 6 stars we would use it. We cannot recommend this estate agents enough! Myself and my partner looked at over 25 houses in the local area before buying one with them and we had to deal with many different estate agents in the local area along the way. Some were dismissive, unresponsive and rude but Pearson Ferrier where fantastic, super friendly and always so helpful. They were instrumental in the progress of our house sale and constantly chased solicitors and the vendors when we needed an update or to get things moving and we couldn’t of done it without them. We had the pleasure of dealing with Jennifer Sanders and Iain Dawson who are both fantastic and are HUGE assets to the team. If you want your property buyers to be treated with respect and have your property sold with agents who will work extra hard to get things across the line then look no further. They even gave us a bottle of wine to celebrate when we completed! If you’re still reading this review I think you know how passionate we were about our experience with this agent!! Thanks again guys from Alastair & Brandon.
Alastair · 22 June 2023
★★★★★ 5/5
GoogleAfter viewing a rental property that wasn’t for us my partner reached out to Lois to bear us in mind for any upcoming rentals.
Within a couple of days we viewed a property with Sam which had only just become available. Sam was absolutely brilliant in getting everything sorted for us at very short notice and within a couple of weeks we moved in to this property. Initially we found a couple of problems which after reporting were dealt with extremely quickly.
The service we have received so far from Pearson Ferrier has been brilliant, particularly Sam and Lois who really went above and beyond for us.
Mike · 22 June 2023
★★★★★ 5/5
GoogleMyself & partner recently had some viewings with a few different members from the Bury branch & they were all so lovely & welcoming! They all showed up to each viewing on time & were very warm & welcoming to myself, partner & my son. In particular we had been dealing with Lois & considering this was our first time viewing properties she was so informative & nothing was too much to ask from her. She always kept us in the loop with upcoming viewings, suggesting other properties to view & my son absolutely adored her because she was just so lovely. Couldn't recommend Lois & the rest of the staff at this branch enough, they made everything so easy & smooth for us. Thank you so, so much!! x
Karen · 22 June 2023
★★★★★ 5/5
GoogleWe recently used Pearson Ferrier for a commercial letting and dealt primarily with Olly who was fantastic. He went above and beyond to get the letting completed as soon as possible - even dropping paperwork at our home address to speed things up. He always returned phone calls and replied to emails quickly, we never had to chase him up. Our 7 month old daughter also took a liking to him, he never failed to put a smile on her face! All in all a great job and we wouldn't hesitate to recommend Olly or Pearson Ferrier.
Samjnr · 22 June 2023
★★★★★ 5/5
GoogleExtremely smooth onboarding proceed. Was kept appraised of the interest in the property and it was clear PF did their utmost to promote it. A very good experience indeed.
Jonathan · 26 July 2024
Agent replied · 25 August 2024
Thank you for your great review Jonathan! :)
★★★★★ 5/5
GoogleHad a great experience all the staff were friendly and helpful. They adhered to the dates I needed for moving in and helpful along the way
Many thanks
Lauren · 16 February 2026
Agent replied · 16 April 2026
Thank you Lauren! We hope you are settling in your new home lovely!
★★★★★ 5/5
GoogleVery smooth process from start to finish, Lois and Samantha were extremely helpful in keeping us updated and when viewing the property in person they were able to answer all our questions. Would definitely recommend.
Tom · 23 March 2024
Agent replied · 21 June 2024
Hi Tom.
Thankyou for your lovely review! :)
★★★★★ 5/5
GoogleI recommend this agent. I was advised to dispose of a property in need of renovation by auction. Something I had never done. The process was explained fully and a possible price indicated. The house sold at the first time of listing and the price indicated was met. No hassle from buyers or attempts to negotiate down due to "problems found". The sale was complete in 6 weeks. Pain free. You may need a sedative to watch the auction, if it is your first time.
John · 11 July 2025
★★★★★ 2/5
GoogleWhat a shambles has to be said the commercial lettings side of things is anyway i had arranged to meet somebody at lowercroft business park and rang to make sure the bloke was there on time and they didn't even know what units were free etc sizes/prices they thought i was somebody else what a complete balls up and couldn't care less either by the sound of it not happy 1 hour wasted i will now deal direct with the owners 3 grand cash waiting to put down ready to go in straight away between 2 of us.
Richard · 23 March 2024
Agent replied · 21 June 2024
Hi Richard very sorry for your inconvenience, we advertise these particular properties on behalf of the landlord who then deals directly with them, you dealt with the landlord direct which is why our office had no record of your appointment but you were made aware you were dealing with him, we do our best to help all of our clients but we take offence to being sworn at for something that clearly wasn't our fault I wish you well with your plans Julian Ferrier
★★★★★ 5/5
GoogleSam and Lois from the bury office of Pearson ferrier are excellent when it comes to organising tenancy’s for property lets. They find tenants quickly, are extremely flexible to accommodate viewings, guide you through the process providing all the necessary options for stress free rentals and do all the necessary checks on tenants. Either Sam or Lois are available to speak to, or call you back quickly if you leave a message, so you never feel forgotten or ignored. They provide a great service that is personable, friendly and extremely efficient. Would highly recommend
Tracey · 23 March 2024
Agent replied · 21 June 2024
Hello, thank you for your review of our lettings team. It is greatly appreciated! You are a pleasure to work with and we are pleased you can reply on the lettings department for all your needs.
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