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Park & Bailey - Coulsdon estate agents in Coulsdon, Caterham on the Hill and Woldingham

4.9

★★★★★ Excellent

691 reviews across 4 offices and 3 platforms

Park & Bailey - Coulsdon has four offices, in Coulsdon, Caterham on the Hill and Woldingham (two offices). Together they have 691 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

685

Reviews on Google

All 4 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 4 offices

Trustpilot logo

5

Reviews on Trustpilot

All 4 offices

Reviews may appear on more than one platform.

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Our offices

Park & Bailey - Coulsdon's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Park & Bailey - Coulsdon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Park & Bailey - Coulsdon office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Excellent service from Stacy, who was incredibly helpful throughout the whole process with student housing, answered all my questions clearly and made everything feel easy and stress-free. She was friendly, professional and really supportive. A lovely experience overall.

Nika · 22 March 2026 · Park & Bailey Caterham

Agent replied · 22 June 2026

Thank you for the wonderful review! We are so happy to hear that Stacy provided you with excellent and stress-free service. We pride ourselves on our friendly and professional team who are always here to support our customers. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

Can’t delete review

Cat · 19 March 2026 · Park & Bailey - Coulsdon Coulsdon

Agent replied · 4 February 2026

Thank you for taking the time to leave a review. We note that this review does not appear to have been posted on the correct Google page and is for our Warlingham branch. https://g.page/r/CQN8uLPdWH9nEBM/review We’re sorry to hear that communication did not progress as expected following your viewing, particularly given your interest in the property. Clear and timely communication is important to us. We understand someone from the Warlingham branch has contacted you this morning to discuss this in person. Kind regards, Park & Bailey

5/5

Google

Ruby Moss from Park & Bailey is a credit to her company. She couldn't have been more helpful and extremely efficient. I can't praise her highly enough

Mrs · 19 March 2026 · Park & Bailey - Coulsdon Coulsdon

Agent replied · 20 March 2026

Hello Mrs Brooham, thank you for taking the time to leave a review. We'll share your kind words with Ruby and the Coulsdon team.

5/5

Google

Have been liaising with Ruby at Park & Bailey during our property search. She has been very helpful and patient with me and my wife, and quick to notify us of properties that match our specs.

Athir · 19 March 2026 · Park & Bailey - Coulsdon Coulsdon

Agent replied · 20 March 2026

Hi Athir, thank you for the 5-star review. We appreciate you sharing your experience. We will pass your positive feedback over to Ruby and the rest of the Coulsdon team.

5/5

Google

Had a good experience with Park & Bailey at Caterham on the Hill. Great communication, good understanding of my needs, lots of patience and plenty of determination to help me sell my house, especially at a quieter time of year. Thank you all.

Sonja · 18 March 2026 · Park & Bailey Caterham

Agent replied · 19 March 2026

Hello Sonja, thank you for the 5-star review. We appreciate you sharing your positive experience. We will pass your feedback over to the Caterham Hill team.

5/5

Google

I have recently sold my property with Park and Bailey and I can't recommend them highly enough! From start to completion the whole process has been a pleasure. Very smooth, problem free and extremely professional as well as helpful and friendly. I would definitely use them again in the future.

Sophie · 17 March 2026 · Park & Bailey Caterham

Agent replied · 19 March 2026

Hello Sophie, we appreciate the review. It's great to see that you would highly recommend us. We will pass your kind words over to the Caterham Hill team.

5/5

Google

Great service from the JLL team on helping me find new flat in record time. Special thanks to Charlie Jeffery in making the process very smooth and clear

Maksym · 17 March 2026 · Park & Bailey - Coulsdon Coulsdon

Agent replied · 17 August 2026

Many thanks for leaving such positive feedback.

5/5

Google

Xav Hastings was very helpful and responsive

Lucian · 17 March 2026 · Park & Bailey - Coulsdon Coulsdon

Agent replied · 17 August 2026

Thank you for your five star review.

5/5

Google

Very professional and a delightful set of people in the bury branch a big thank you

Ian · 16 March 2026 · Park & Bailey Caterham

Agent replied · 16 May 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

I would like to say a huge thank you to the team at Miller Metcalf. Everyone was so professional and no matter who picked up the phone, they knew all the details about my property. I was always able to get through to someone straight away and my house sold in a matter of weeks. Thanks to the Miller Metcalf team, I would 100% recommend them!

Danielle · 16 March 2026 · Park & Bailey Caterham

Agent replied · 16 May 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Rating only, no written review.

Jason · 16 March 2026 · Park & Bailey Caterham

Agent replied · 16 May 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

The team have been really helpful in supporting our house hunt, Ruby in particular has been excellent showing us some lovely houses

Katie · 14 March 2026 · Park & Bailey - Coulsdon Coulsdon

Agent replied · 16 March 2026

Hi Katie, thanks for taking the time to leave a review. We appreciate you sharing your experience. We will pass your kind words over to Ruby and the rest of the Coulsdon team.

5/5

Google

I would recommend Park & Bailey. Staff were very helpful with any problems and Sue gave an excellent service in selling my mothers home.

Annette · 9 March 2026 · Park & Bailey Caterham

Agent replied · 10 March 2026

Hello Annette, thank you for the review and recommendation. We'll pass your feedback over to Sue and the rest of the Caterham Hill team.

5/5

Google

My partner and I spent a good 2 months looking for a new property in the Coulsdon and it quickly became apparent that Park & Bailey were the agencies with the best properties. Not only that but their customer service was top draw. They took down details of what we were looking for and only sent us properties that were within those requirements. They became so trusted that we went to see a property that they recommended before it went on the market and we ended up buying it! The sales manager Luke is always happy to pick up the phone, honest, knowledgeable and a pleasure to deal with. Recommended

John · 1 March 2026 · Park & Bailey - Coulsdon Coulsdon

Agent replied · 27 February 2026

Hi John, thanks for the 5-star review. We appreciate you sharing your positive buying experience. We will pass your kind words over to Luke and the rest of the Coulsdon team.

5/5

Google

We recently sold our home through park and Bailey caterham on the hill with mark and Jess. We had an outstanding experience. We couldn’t be happier with the service we received from start to finish.Both were professional, proactive, and incredibly supportive throughout the entire process. From the initial valuation to completion, everything was handled smoothly and efficiently. Communication was excellent, we were kept fully informed at every stage, and any questions we had were answered promptly and clearly. Both mark and Jess worked extremely hard to get our house sold as quickly as possible and their knowledge of the market and attention to detail gave us real confidence that we were in safe hands. Progression was also dealt with amazingly by Sue, when times got stressful she was there to listen and help where possible Defiantly would use park and Bailey again :)

Kelly · 1 March 2026 · Park & Bailey Caterham

Agent replied · 2 March 2026

Hello Kelly, thank you for the 5-star review. We appreciate you sharing your positive experience. We will pass your feedback over to Mark, Jess, Sue and the Caterham Hill team.

5/5

Google

We had a very goid experience with Park & Bailey on both the selling and buying side. From start to finish, the team was professional, proactive, and always available to answer our questions. They handled our sale smoothly and secured a great outcome, while also guiding us patiently through the purchase of our new home. Communication was clear and consistent throughout, which made what can often be a stressful process feel straightforward and well managed. We wouldn’t hesitate to recommend them to anyone looking to buy or sell.

Ion · 1 March 2026 · Park & Bailey Caterham

Agent replied · 17 February 2026

Hello Lon, we appreciate the review. Thank you for the recommendation. We'll pass your kind words over to the Caterham Hill team.

5/5

Google

Stacy S has been so helpful and responsive althrouhout the process. Which has been especially appreciated since this is my first home away from my childhood home. …

Lauren · 22 February 2026 · Park & Bailey Caterham

Agent replied · 22 June 2026

Thank you for your kind words! We're so glad to hear that our team, particularly Gavin, provided top-notch service during your home buying journey. Welcome to your new home and we appreciate your recommendation of Bridgfords! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Had such a great experience with Ewe Move, the whole team were so helpful and did a great job at supporting us through those tricky parts of selling and could always be relied on to give advice. Than you Chloe, Alex and Darcie

Dave · 20 February 2026 · Park & Bailey Caterham

Agent replied · 20 July 2026

Hi Dave, We really appreciate your five star review, thank you so much! Selling can certainly have its 'tricky' moments, so we're glad Chloe & Alex were … More

5/5

Google

Rating only, no written review.

I · 16 February 2026 · Park & Bailey - Coulsdon Coulsdon

Agent replied · 17 February 2026

Hello IB, thank you for the 5-star review. We'll pass your rating over to the Coulsdon team.

5/5

Google

Brillant estate agent to deal with

John · 16 February 2026 · Park & Bailey Caterham

Agent replied · 16 May 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Good

Ayaan · 16 February 2026 · Park & Bailey Caterham

Agent replied · 16 May 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Staff are always polite, helpful and knowledgable. staff also respond to queries in a timely and appropriate manner.

Susan · 16 February 2026 · Park & Bailey Caterham

Agent replied · 16 May 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Rating only, no written review.

Laura · 16 February 2026 · Park & Bailey Caterham

Agent replied · 16 May 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Sarah visited our house to carry out an initial valuation. She was professional, friendly and approachable. Sarah could answer any questions that I had and was clear and transparent with the process.

Charlotte · 16 February 2026 · Park & Bailey Caterham

Agent replied · 16 May 2026

Hello, thank you for your review of our team. It is greatly appreciated!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Park & Bailey - Coulsdon

Which Park & Bailey - Coulsdon office has the most reviews?

Coulsdon has the most, with 434 reviews rated 4.9 out of 5, followed by Caterham on the Hill with 252.

Where are the Park & Bailey - Coulsdon offices?

The four Park & Bailey - Coulsdon offices, by town:

Has Park & Bailey - Coulsdon won any awards?

Yes. In The Trusted Agent 2026 awards: Park & Bailey - Coulsdon, Coulsdon won Platinum; Park & Bailey - Coulsdon, Caterham on the Hill won Gold.

Want Park & Bailey to help?

Send Park & Bailey a message.

What do you need help with?

Park & Bailey will use your details to contact you about this. See our privacy notice.

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