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Park & Bailey - Coulsdon estate agents in Coulsdon, Caterham on the Hill and Woldingham

4.9

★★★★★ Excellent

691 reviews across 4 offices and 3 platforms

Park & Bailey - Coulsdon has four offices, in Coulsdon, Caterham on the Hill and Woldingham (two offices). Together they have 691 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

685

Reviews on Google

All 4 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 4 offices

Trustpilot logo

5

Reviews on Trustpilot

All 4 offices

Reviews may appear on more than one platform.

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Our offices

Park & Bailey - Coulsdon's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Park & Bailey - Coulsdon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Park & Bailey - Coulsdon office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Park & Bailey were an absolute pleasure to deal with whilst buying our first home in Caterham, especially Mark from the Sales team, and Damien from the Progression team. Both were incredibly helpful, efficient, friendly, and responsive, assisting with any queries or questions we had. Their communication throughout was fantastic, from the beginning, all the way up to exchange & completion. Highly recommend to anyone buying or selling in the area, and we'll definitely be recommending to family and friends!

Cal · 8 July 2026 · Park & Bailey Caterham

Agent replied · 8 July 2026

Hello Cal, thank you for your 5-star review. We appreciate you highly recommending us. We will pass your feedback over to Mark, Damien and the rest of the Caterham Hill team.

5/5

Google

A big thanks to Chris, Mark, Damien and the team at Park & Bailey in Caterham on the Hill. They sold our property very quickly with a highly professional approach and excellent customer service. The communication was excellent throughout. Highly recommended.

Andy · 8 July 2026 · Park & Bailey Caterham

Agent replied · 9 July 2026

Hello Andy, we appreciate you leaving a review. Great to see you would highly recommend us. We will pass your kind comments over to Chris, Mark, Damien and the Caterham Hill team.

5/5

Google

I am pleased to endorse Miss Ruby has been a wonderful person facilitating our viewing experience Regards Sam

Sam · 6 July 2026 · Park & Bailey - Coulsdon Coulsdon

Agent replied · 8 July 2026

Hello Sam, thank you for the 5-star review. We'll pass your kind comments over to Ruby and the Coulsdon team.

1/5

Trustpilot

No response to telephone voicemail or emails...

Shocking that an estate agent doesn't respond to voicemail messages I've left to enquire about viewing a property that I'm interested in purchasing.

Bhav · 2 July 2026 · Park & Bailey Land & New Homes

5/5

Google

We have recently had a great experience with Park and Bailey, who we trusted in helping us sell our house. From the initial meeting of Hadley who answered all our questions and explained their commitment to effective marketing which really stood out to us. He then went on to create a fantastic video tour of our property. We have not been the easiest of seller’s but the whole team were professional, knowledgeable, and highly responsive. They kept us informed at every stage of the process and were always available to answer any questions we had. Hadley’s advice was honest and helpful. Ruby and Luke were brilliant and what stood out the most was their excellent communication and genuine commitment to achieving the best outcome for us, to which we are really grateful for. We would highly recommend Park and Bailey Estate Agents to anyone looking to sell their property. The professionalism, efficiency and customer-focused approach made the experience a positive one.

S · 1 July 2026 · Park & Bailey - Coulsdon Coulsdon

Agent replied · 25 June 2026

Hello S J, thanks for taking the time to leave a 5-star review. Great to see you would highly recommend us. We'll pass your feedback over to Hadley, Ruby, Like and the rest of the Coulsdon team.

5/5

Google

We would recommend Park and Bailey to anyone wanting to sell their house. Our chain fell apart multiple times but Mark and the team worked hard to make sure we had new buyers as soon as possible and kept us up to date throughout the whole process. We are extremely grateful for all of their help and support.

Sophie · 1 July 2026 · Park & Bailey Caterham

Agent replied · 2 July 2026

Hello Sophie, we appreciate you taking the time to leave a review. Thank you for recommending us. We will pass your kind comments over to Mark and the Caterham Hill team.

5/5

Google

We had a great experience with Park & Bailey for the purchase of our first home. The whole process was seamless and Sue kept us up to date during g the entire process which was quick and straight forward! Thanks so much for all your help and advice, we would definitely recommend Park & Bailey - 5 star service!

Hayley · 1 July 2026 · Park & Bailey Caterham

Agent replied · 2 July 2026

Hello Hayley, we appreciate the review. Thanks for sharing your positive purchase experience and for the recommendation. We will pass your feedback over to Sue and the rest of the Caterham Hill team.

5/5

Google

Huge thank you to Luke and Ruby who have been fantastic to work with throughout the whole process. Their support and professionalism is greatly appreciated!

Eloise · 30 June 2026 · Park & Bailey - Coulsdon Coulsdon

Agent replied · 1 July 2026

Hello Eloise, we appreciate the review. Thank you for sharing your positive experience. We'll pass your kind words over to Luke, Ruby and the Coulsdon team.

5/5

Google

We have had a very positive experience selling our house with Park and Bailey. The sales team has been professional, friendly, and supportive throughout the process. Communication has been excellent, and they have always kept us informed and updated throughout.

Harriet · 24 June 2026 · Park & Bailey - Coulsdon Coulsdon

Agent replied · 25 June 2026

Hello Harriet, we appreciate the review. Thank you for sharing your positive selling experience. We'll pass your kind comments over to the Coulsdon team.

5/5

Google

So rare to find an estate agent that actually seems to care about the people involved. The service felt genuinely personal, and I was kept informed at every stage of the process. Whenever any issues arose, they were quick to respond, resolve problems efficiently, and keep everything moving forward. I would highly recommend them to anyone looking for an estate agent who truly cares about their clients and goes the extra mile.

Anita · 20 June 2026 · Park & Bailey Caterham

Agent replied · 20 July 2026

Hi Anita, Thank you so much for your wonderful review! It's really great to hear that our service felt so personal as that's certainly what we strive for. We really appreciate your recommendation and wish you all the very best in your new home! 💚

5/5

Google

I had a fantastic experience with Park and Bailey from start to finish. Communication was excellent throughout, with quick responses that really helped keep everything moving smoothly. Jessica and Sue were both incredibly helpful and …

S · 20 June 2026 · Park & Bailey Caterham

Agent replied · 20 September 2026

Hello Shy, thank you for the review and for sharing your positive experience. We appreciate the recommendation. We will pass your feedback over to Jessica, Sue and the rest of the Caterham Hill team.

5/5

Google

Excellent service so far throughout our house-buying journey. The team have been professional, responsive, and helpful, keeping us regularly updated and informed every step of the way. A special mention to Luke, who was particularly helpful in getting our offer accepted and guiding us through the process. Highly recommended!

Elisha · 19 June 2026 · Park & Bailey - Coulsdon Coulsdon

Agent replied · 23 June 2026

Hello Elisha, we appreciate you leaving a review. Great to see you would highly recommend us. We'll pass your kind words over to Luke and the Coulsdon team.

5/5

Google

Probably the most professional and efficient agent I’ve ever used, great property management services, special shout out to Lily Wang who is super helpful throughout our tenancy

Tianqi · 17 June 2026 · Park & Bailey - Coulsdon Coulsdon

Agent replied · 17 August 2026

Thank you so much, Tianqi! We're delighted that our property management services have exceeded your expectations. Lily will be thrilled to hear this wonderful feedback. We truly appreciate you taking the time to share your experience.

5/5

Google

Rating only, no written review.

Dogan · 17 June 2026 · Park & Bailey - Coulsdon Coulsdon

Agent replied · 17 August 2026

Thank you so much, Dogan. We're delighted you had a great experience with us. We truly appreciate you taking the time to share your feedback.

5/5

Google

Rating only, no written review.

Iris · 17 June 2026 · Park & Bailey - Coulsdon Coulsdon

Agent replied · 17 August 2026

Thank you so much, Iris. We're delighted you had a great experience with us. We truly appreciate you taking the time to share your feedback.

5/5

Google

I had a great experience - Ruby was very knowledgeable about all aspects of the house and was able to answer all my questions.

Alexandra · 16 June 2026 · Park & Bailey - Coulsdon Coulsdon

Agent replied · 16 June 2026

Hello Alexandra, thanks for the 5-star review. We appreciate you taking the time to share your positive experience. We will pass your feedback over to Ruby and the rest of the Coulsdon team.

5/5

Google

Excellent service from start to finish. The team made selling the property incredibly straightforward. They handled viewings smoothly and kept me updated at every stage. The whole sale felt well managed and stress free. Would definitely recommend Park and Bailey.

Catherine · 15 June 2026 · Park & Bailey - Coulsdon Coulsdon

Agent replied · 16 June 2026

Hello Catherine, thanks for taking the time to leave a review. Great to see you would recommend us. We will pass your kind comments over to the Coulsdon team.

5/5

Google

We had a brilliant experience with the Park & Bailey team in Caterham. Jess and the team at Park & Bailey were professional, friendly, and always quick to respond throughout the whole process. They kept us updated regularly, gave honest advice, and made everything feel straightforward and stress-free. We would highly recommend Park & Bailey to anyone looking to buy or sell property

Amy · 8 June 2026 · Park & Bailey Caterham

Agent replied · 15 May 2026

Hello Amy, thanks for taking the time to leave a review. Great to see you would highly recommend us. We will pass your kind comments over to Jess and the rest of the Caterham Hill team.

5/5

Google

On arrival at the property for sale, the young lady was very knowledgeable and professional. She was able to answer all my questions and give some background information. After putting in an offer this was dealt with swiftly and efficiently by Luke’s team. So far I have been very impressed with Park & Bailey’s performance. I hope we can now swiftly crack on and head for completion.

Elizabeth · 1 June 2026 · Park & Bailey - Coulsdon Coulsdon

Agent replied · 15 May 2026

Hello Elizabeth, thanks for leaving a 5-star review. We appreciate your sharing your experience. We'll pass your comments over to Luke and the rest of the Coulsdon team.

5/5

Google

We had a very positive experience with the team at Park & Bailey. From start to finish, they were professional, proactive and informative. The process ran smoothly, which made what can often be a stressful experience feel straightforward and well-managed. Both the sales and progression team were efficient and approachable throughout. They kept us updated at every stage and were always available to answer questions or push things along when needed. I would recommend their services to anyone looking for a reliable and supportive estate agent.

Maddie · 1 June 2026 · Park & Bailey - Coulsdon Coulsdon

Agent replied · 7 May 2026

Hi Maddie, we appreciate the 5-star review. Thank you for sharing your positive experience. It's great to see that you would recommend our services. We will pass your feedback over to the Coulsdon team.

5/5

Google

Ruby at Park and Bailey has so far been exceptional in our home buying journey. No issue is too big or small, and she is constantly providing progress updates and keeping us informed throughout the process. Working with Park and Bailey has been smooth and enjoyable. We are looking forward to continuing the home buying process with Park and Bailey by our side.

Chloe · 1 June 2026 · Park & Bailey - Coulsdon Coulsdon

Agent replied · 7 May 2026

Hello Chloe, thank you for taking the time to leave a review. We'll share your kind words with Ruby and the rest of the Coulsdon team.

5/5

Google

I had a fantastic experience with Park and Bailey from start to finish. Communication was excellent throughout, with quick responses that really helped keep everything moving smoothly. Jessica and Sue were both incredibly helpful and patient, answering all of my questions and making sure I felt informed at every stage. They put me completely at ease during what can often be a stressful process. I would highly recommend them to anyone looking for a reliable and supportive estate agent.

Shy · 1 June 2026 · Park & Bailey Caterham

Agent replied · 2 June 2026

Hello Shy, thank you for the review and for sharing your positive experience. We appreciate the recommendation. We will pass your feedback over to Jessica, Sue and the rest of the Caterham Hill team.

5/5

Google

Excellent from start to finish.

James · 20 May 2026 · Park & Bailey Caterham

Agent replied · 20 July 2026

Hi James, Thank you so much for your five star review! Many thanks, EweMove Sales & Lettings 💚 …

5/5

Google

Xavier was excellent in our flat hunt! Got us in for a viewing and pushed paperwork through for a very quick turnaround. Very friendly and always happy to help, couldn’t recommend more!

Lewis · 17 May 2026 · Park & Bailey - Coulsdon Coulsdon

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Park & Bailey - Coulsdon

Which Park & Bailey - Coulsdon office has the most reviews?

Coulsdon has the most, with 434 reviews rated 4.9 out of 5, followed by Caterham on the Hill with 252.

Where are the Park & Bailey - Coulsdon offices?

The four Park & Bailey - Coulsdon offices, by town:

Has Park & Bailey - Coulsdon won any awards?

Yes. In The Trusted Agent 2026 awards: Park & Bailey - Coulsdon, Coulsdon won Platinum; Park & Bailey - Coulsdon, Caterham on the Hill won Gold.

Want Park & Bailey to help?

Send Park & Bailey a message.

What do you need help with?

Park & Bailey will use your details to contact you about this. See our privacy notice.

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