Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleOyster properties - Abhi and maintenance team and has been very hands on from day one. Any issues - they make my job easier by explaining the issues, assisting what can be done and making sure tenant and landlord are happy with my work. Hope to work with oyster properties and would recommend other trades person to work with oysters.
Marian · 25 April 2022 · Oyster Properties Stanmore
Agent replied
Dear Marian Manole,
Thank you so much for your kind words, Jane. We really appreciate you taking the time out to share your experience with us, and we agree, Abhi is truly a gem to have on our team! We count ourselves lucky for customers like you. Please let us know anything we can help you in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleNice experience with the Oyster properties in Watford. Gemma was extra helpful and very attentive to our requests and went out of the way to help in renting the property. Their team is professional and methodical and can get you through any process in no time. Cheers to the team!
Jayathri · 25 April 2022 · Oyster Properties Stanmore
Agent replied
Dear Jayathri Wijayaranthne,
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our client, and we’re glad that this commitment was reflected to your experience. If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 1/5
TrustpilotA cheap and nasty Estate Agency service…
A cheap and nasty Estate Agency service run out of the Philippines, don't go anywhere near them
Richard · 23 April 2022 · Oyster Properties Stanmore
Agent replied · 12 July 2023
We're sorry to hear that you had a negative experience. We strive to provide exceptional customer service and it's disappointing to hear that we fell short in your case. We will address this with our staff and take steps to ensure that all customers receive the assistance they need. Please feel free to reach out to 0208 951 5558 with any further comments, concerns, or suggestions you wish to share.
★★★★★ 1/5
GoogleWorst experience renting I ever had, I moved in one month ago with my family I have a son 20 months old, and there was a problem in The main bedroom that they said that would be fixed by the end of weekend, so we were ok about that, and we would stay in a tiny room that fits a double bed inside (3 of us), but one month later they still didn’t fix anything in the flat even the small things that they said it was priority to fix and report it in a link sent to us, because my son could hurt himself, still not fixed, we are paying the total rent, the landlord said that he wouldnt reduce the price for the rent even though we are not able to use the main bedroom of the flat, is really sad how people can disrespect you when they are protected by a contract, they use it against you, even though knowing that you are having problems, they have loads of pictures and videos of the situation, and still don't do anything…
Uploading some pictures so you can see it by yourself, and decide if they are fair or not...
by the way the always say that the place has to be professionally cleaned right ? we are full of paint on the floor and other things...
Tiago · 10 April 2022 · Oyster Properties Arnos Grove
★★★★★ 1/5
GoogleDear Leonardo Cruz, Thank you for taking the time to write us a review. We pride ourselves in providing the best service for both tenants and landlords. Whilst you may not have been happy with the warning letter issued to you it was done in the best interest for all the tenants within the development. We take complaints very seriously and we will take the necessary action to ensure any breaches are rectified immediately. Should any contents of the warning letter or our phone conversation be unclear we are more than happy to discuss further. You may call us on 0208 951 5558. Best Regards, Oyster Properties Team
Leonardo · 7 April 2022 · Oyster Properties Stanmore
Agent replied
Dear Leonardo Cruz,
Thank you for taking the time to write us a review.
We pride ourselves in providing the best service for both tenants and landlords. Whilst you may not have been happy with the warning letter issued to you it was done in the best interest for all the tenants within the development. We take complaints very seriously and we will take the necessary action to ensure any breaches are rectified immediately.
Should any contents of the warning letter or our phone conversation be unclear we are more than happy to discuss further. You may call us on 0208 951 5558.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleOyester Properties is one of the best agent I have come across.. They are very professional and I strongly recommend them if you want to rent.. Gemma helped me throughout till I got moved into the property.. 👍🏻 …
Roque · 7 April 2022 · Oyster Properties Stanmore
Agent replied
Dear Roque Fernandes,
Hope all is well. Thank you for leaving us a wonderful review about our service. We are glad that all our efforts paid off. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGreat communication and strait forward process and quick access to the repairs team.
Shrey · 3 April 2022 · Oyster Properties Stanmore
Agent replied
Dear Data Driven,
Hope all is well. Thank you for sharing a review of your recent experience. Our maintenance team is
committed to providing high-quality customer service, and we’re thrilled to hear that we made a good
impression on you. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleUmit Shan one if the best
memger of staff Oyster properties
Marios · 29 March 2022 · Oyster Properties Arnos Grove
Agent replied · 28 March 2024
Dear Marios Marinos,
First, we hope you and your family are well and safe. Thank you for the positive review about your experience. We appreciate your time and high praise to Umit. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 4/5
GoogleIt was a nice experience, Gemma was helpful and the rent process was successful. I will recommend the service.
Iñigo · 26 March 2022 · Oyster Properties Stanmore
Agent replied
Dear Iñigo Barrio,
Hope all is well. It’s great to hear that you had a positive experience with us. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleVery responsive, kind team and very happy that we spent 4 years with oyster property agency property as tenant.
Santosh · 26 March 2022 · Oyster Properties Stanmore
Agent replied
Dear Santosh,
We appreciate your positive feedback. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleExperience with Oyster Properties was smooth from the day we contacted Nick regarding lettings of our property. Thank you Gemma and rest of Oyster team for making things super easy for us.
Savita · 26 March 2022 · Oyster Properties Stanmore
Agent replied
Dear Savita Varsani,
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGreat agency especially working with Abhi and the team good to do business with oyster agency
Mohamed · 5 March 2022 · Oyster Properties Stanmore
Agent replied
Dear Mohamed Yusuf,
It's always a pleasure serving you. We're grateful for your honest feedback and we're glad you feel we're on the right track! We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma from Oyster was the lettings negotiator we dealt with during our recent property search
Gemma was friendly, helpful, professional and responsive throughout and I wouldn’t hesitate to recommend Oyster based on my experience of working with Gemma and the team.
Simon · 5 March 2022 · Oyster Properties Stanmore
Agent replied
Dear Simon Penny,
First, we hope you and your family are well and safe. We're happy you're pleased with the results of our service. Thank you again for taking the time to share your experience with us especially with Gemma. We're grateful for client like you. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma was very helpful and responsive throughout the process.
Bhushan · 24 February 2022 · Oyster Properties Stanmore
Agent replied
Dear Bhushan Varadkar,
Hope all is well. Thank you sharing your positive experience with our company. Gemma will be delighted to know you appreciate her effort helping you throughout the process. Please let us know anything we can help you in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma provided us with very good service and was very prompt in replying to our queries. We are very satisfied with Oyster Properties
Najma · 24 February 2022 · Oyster Properties Stanmore
Agent replied
Dear Najma Arif,
Hope all is well. Thank you for taking time to share your experience with our service. We are glad all our efforts paid off with a positive feedback from you. We are glad all our efforts paid off with a positive feedback from you. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleBrilliant and prompt service - even during Christmas Break! We were dealing with a "gem of a person", Gemma! She was always willing to walk and extra mile to support and answer our questions. Thanks!
Hussain · 24 February 2022 · Oyster Properties Stanmore
Agent replied
Dear Hussain Jasani,
Hope all is well. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. It was nice to know that Gemma made a mark to you with the service he provided. She is really a gem to our company. Thank you for sharing your experience, and we are happy to help you. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleIt was a very easy and convenient experience to Rent the House via Oyster Properties. Gemma the estate agent was very kind and very helpful right from the viewing of the Property till we moved and settled into the Property.
ASHISH · 24 February 2022 · Oyster Properties Stanmore
Agent replied
Dear Ashish,
Hope all is well. We appreciate your time writing us a very detailed review about our service. We are glad that you appreciate all our efforts with helping you letting your property. In addition to that, thank you for your commendation to Gemma and the whole Oyster Properties team. They worked hard to always provide the best customer service. Please let us know anything we can help you in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI had an amazing experience with Oyster Properties.
Everything was fast and easy renting a property, thanks to Gemma which is a brilliant member of staff, always helping and communicating with us.
Alexa · 24 February 2022 · Oyster Properties Stanmore
Agent replied
Dear Alexa Toc,
Hope all is well. Thank you for sharing your experience with our service. We always aim to provide excellent service to all our clients, and we're glad to know it made a great impact to you. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
TrustpilotI had a positive renting experience…
I had a positive renting experience through Oyster properties. In my dealings with Gemma, I found that she was very professional and pleasant and prompt in responding. The landlord tried to increase the rent after we had verbally agreed a rate but she intervened.The property was in good condition and the landlord was otherwise reasonable. Deposit was returned with no issues, though I did have the place properly cleaned before leaving. I did not have issues with maintenance so I did not have to deal with maintenance staff, which seems to be one of the areas that other reviewers were concerned about.
Peter · 23 February 2022 · Oyster Properties Stanmore
Agent replied · 17 July 2023
We’re so happy to hear you had a great experience at Oyster Properties. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
★★★★★ 5/5
GoogleUmit Shah Thank you for helping us with our new place 🌟🌟🌟🌟🌟 very professional and speedyPositiveResponsiveness, Quality, Professionalism, Value
Yasin · 7 February 2022 · Oyster Properties Arnos Grove
Agent replied
Dear Yasin Boukhari,
First, we hope you and your family are well and safe. We really appreciate you taking the time to share your rating with us. We will share this with the team to let them know to keep up the amazing work. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleWonderful service from oyster properties in Stanmore. We were always kept up to date with every information. Gemma was helping us out with our house search and she was very responsive at all times and always reverted back as soon as I would call her or email. Wonderful agency. Thanks Gemma for helping us with our house search!PositiveResponsiveness, Professionalism
Nidhi · 29 January 2022 · Oyster Properties Stanmore
Agent replied · 2 June 2024
Dear Nidhi Malhotra
First, we hope you're well and safe. We really appreciate the time you took to write such a detailed review about our services. Gemma will be glad to know your high praise. Please let us know anything we can help in the future.
Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleAfter an awful experience with my previous estate agents, my one with Oyster so far has been great - our agent Umit was attentive, responsive and understanding throughout the lettings process and was committed to working with us to secure and move in to the property. We're all really happy with the property and any initial issues that we raised have been addressed in a timely manner. I'd happily rent from Umit (and Oyster) again.PositiveResponsiveness, Quality, Professionalism, Value
Rob · 29 January 2022 · Oyster Properties Arnos Grove
Agent replied · 13 June 2024
Dear Rob Dessington,
Hope all is well. Our dedicated staff Umit and whole Oyster Team will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleSold our property through Oyster Properties Arnos Grove Estate Agent, and the service we received was excellent. We were selling property with tenants in situ and Manesh Shah at Oyster supported the smooth sale of our property. He managed the buyers expectation with tenants in situ very well, and communicated through-out the process which gave us reassurance.PositiveResponsiveness, Professionalism, Value
Divyesh · 29 January 2022 · Oyster Properties Arnos Grove
Agent replied · 24 May 2024
Dear Divyesh,
First, we hope you and your family are well and safe. We were blown away by your positive words, we really appreciate the time you took to write such a detailed review. Every bit of feedback like this does encourage us to work harder. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleExcellent service from Manesh and the team in relation to the sale of my flat. Photos, listing and video were very professional and did the property justice, and the sales team provided me with detailed insight from the listing sites and feedback from those viewing. I was also very impressed with the quality of assistance post offer in assisting with queries during what has been a very unusual year. Oyster come highly recommended!
Chris · 29 January 2022 · Oyster Properties Arnos Grove
Agent replied
Dear Chris Mulley,
First, we hope you and your family are well and safe. We're happy you're pleased with the results of our service. We're so glad we were able to help you feel comfortable. We're also happy that we were able to help. We're grateful for client like you. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
