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Oyster Properties estate agents in Stanmore and Arnos Grove

4.5

★★★★★ Excellent

1,691 reviews across 2 offices and 4 platforms

oyster-properties.co.uk

Oyster Properties has two offices, in Stanmore and Arnos Grove. Together they have 1,691 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

1,467

Reviews on Google

All 2 offices

Facebook logo

4.8 / 5

109

Reviews on Facebook

Business-wide

Trustpilot logo

104

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Oyster Properties's two offices, most reviewed first. Each has its own page.

Latest reviews from every Oyster Properties office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Awful. Called twice to make enquiries. Given wrong information the first time. Was told they would call back the second time. Guess what - no reply. Must be too busy over two weeks ago.

Kathleen · 27 September 2021 · Oyster Properties Stanmore

Agent replied

Dear Kathleen Draper, Hope all is well. We apologize but we are unable to find your details on our system, however we are still thankful for your thoughtful and detailed review. This is incredibly helpful. We wanted to let you know we've taken the good and the bad elements you've mentioned in your review. If you can call us at 0208 951 5558 for us to make things right, and check option to help you. We will look forward hearing from you. Best Regards, Oyster Properties Team

1/5

Google

Unprofessional company for any viewing very bad Service for this agency. No respect for customer and even the service isn’t good they don’t get back to you if any appointment is cancelled

Machaal · 27 September 2021 · Oyster Properties Stanmore

Agent replied

Dear Machaal Alaneizi, We sincerely apologies for the experience you had. We had to cancel the appointments since somebody who viewed the property on a previous day paid the deposit and upon accepting a deposit from another tenant we had no choice but to cancel the appointments. You visited the office in a very aggressive manner and we did explain to you that it was a human error and you were missed out on calling since there were number of other applicants viewing the property on the same day and unfortunately due to typing error you were booked for 4am in the morning instead of 4pm, so when the list was populated for 4pm appointments, your name did not appear and hence was missed out on calling you and cancelling the appointment. We explained the scenario, but you were still angry and told us despite of the explanation you will write a negative review. Best Regards, Oyster Properties Team

5/5

Google

We recently sold our property with the help of Irina and Dean. They were very professional, courteous and nothing was too much for them. We were constantly kept updated with the buyers and their interests. Thank you so much to the whole team at Oyster properties Stanmore for making the whole process seamless.

Priti · 27 September 2021 · Oyster Properties Stanmore

Agent replied

Dear Priti Jain, Hope all is well. We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else with only the best there is to offer. It’s so lovely to hear that Irina and Dean helped to make your experience such a positive one. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team

5/5

Google

Proactive, professional and courteous for both landlords and from what I hear, for be tenants too

Anand · 20 September 2021 · Oyster Properties Stanmore

Agent replied · 20 September 2023

Dear Anand Pajpani, First, we hope you and your family are well. We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Vicki · 19 September 2021 · Oyster Properties Stanmore

Agent replied

Dear Vicki Peng, First, we hope you and your family are well. We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Solomon · 19 September 2021 · Oyster Properties Stanmore

Agent replied

Dear Solomon T, First, we hope you and your family are well and safe. We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Ken · 19 September 2021 · Oyster Properties Stanmore

Agent replied

Dear Ken Tang, First, we hope you and your family are well and safe. Thanks so much for positive review. We appreciate your business. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Nalin · 19 September 2021 · Oyster Properties Stanmore

Agent replied

Dear Nalin Patel, First, we hope you and your family are well and safe! We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your positive and encouraging words! Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Manoj · 19 September 2021 · Oyster Properties Stanmore

Agent replied

Dear Manoj Kumar, First, we hope you and your family are well. We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Medha · 19 September 2021 · Oyster Properties Stanmore

Agent replied

Dear Medha Srivastava, First, we hope you and your family are well and safe. Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Yogeesha · 19 September 2021 · Oyster Properties Stanmore

Agent replied

Dear Yogeesha Sapaliga, We hope all is well. Thank you for leaving us a 5-Star Review; It means so much to us receiving a positive review from you. Please let us know anything we can help you in the future. Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Ji · 19 September 2021 · Oyster Properties Stanmore

Agent replied

Dear Ji Ping, First, we hope you and your family are well. Thank you for leaving us a positive review. It was our pride to always provide the best service, and we are glad it made a great impact to you. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. Best Regards, Oyster Properties Team

4/5

Google

Rating only, no written review.

Soon · 19 September 2021 · Oyster Properties Stanmore

Agent replied

Dear Soon Alvin, First, we hope you and your family are well and safe. We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Vihangi · 19 September 2021 · Oyster Properties Stanmore

Agent replied

Dear Vihangi Doshi, First, we hope you and your family are well and safe. We are incredibly grateful that you took the time out to leave us a 5-Star review. We really appreciate your business. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Michael · 19 September 2021 · Oyster Properties Stanmore

Agent replied

Dear Michael Kolivas, First, we hope you and your family are well and safe. Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Tara · 19 September 2021 · Oyster Properties Stanmore

Agent replied

Dear Tara Ghobadian, First, we hope you and your family are well and safe. We're grateful for your positive review and we're glad you feel we're on the right track! Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Riddhi · 19 September 2021 · Oyster Properties Stanmore

Agent replied

Dear Riddhi Bhatt, First, we hope you and your family are well and safe! We are incredibly grateful that you took the time out to leave us this positive rating. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again! Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Zinaida · 19 September 2021 · Oyster Properties Stanmore

Agent replied

Dear Zinaida Musteati, First, we hope you and your family are well. We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Ashutosh · 19 September 2021 · Oyster Properties Stanmore

Agent replied

Dear Ashutosh Mor, First, we hope you and your family are well and safe. We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Posty70 · 19 September 2021 · Oyster Properties Stanmore

Agent replied

Dear Posty70, First, we hope you and your family are well. Thank you for leaving us a positive review. It was our pride to always provide the best service, and we are glad it made a great impact to you. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Caca · 19 September 2021 · Oyster Properties Stanmore

Agent replied

Dear Raissa, First, we hope you and your family are well and safe. Thank you for leaving a positive review towards our service. We appreciate the 5 star review you've given to us. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Vahid · 19 September 2021 · Oyster Properties Stanmore

Agent replied

Dear Vahid Zeraatt, First, we hope you and your family are well and safe. We appreciate and very pleased for leaving a positive rating. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Nilopher · 19 September 2021 · Oyster Properties Stanmore

Agent replied

Dear Nilopher Surti, First, we hope you and your family are well and safe. We appreciate and very pleased for leaving a positive rating on our page. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team

5/5

Google

Rating only, no written review.

Ania · 19 September 2021 · Oyster Properties Stanmore

Agent replied

Hi Ania Kuzan, First, we hope you and your family are well and safe. Thank you for leaving us a positive review about our service. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Oyster Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Oyster Properties and its branches won awards at EA Masters in two years, most recently 2020.

EA Masters winners in two years, the group and its branches: 2019, 2020.

EA Masters by year, 2019 to 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about Oyster Properties

Which Oyster Properties office has the most reviews?

Stanmore has the most, with 1,223 reviews rated 4.4 out of 5, followed by Arnos Grove with 679.

Where are the Oyster Properties offices?

The two Oyster Properties offices, by town:

  • Arnos Grove: 329 Bowes Road, Arnos Grove, N11 1BA
  • Stanmore: 845 Honeypot Lane, Stanmore, HA7 1AR
What do sellers say about Oyster Properties?

6 reviews from sellers, rated 4.9 out of 5 on average. For example, Vashti wrote: "I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ..."

What do buyers say about Oyster Properties?

3 reviews from buyers, rated 4.9 out of 5 on average. For example, Sudhanshu wrote: "Manesh from Oyster Properties made our home-buying experience truly exceptional. From the outset, he was incredibly supportive, always available to answer our ..."

Has Oyster Properties won any awards?

Yes. In The Trusted Agent 2026 awards, Stanmore won Platinum and Arnos Grove won Platinum. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, North West London. The group and its branches have also won 1 other industry award since 2019.

Reviews may appear on more than one platform.

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