Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleAwful. Called twice to make enquiries. Given wrong information the first time. Was told they would call back the second time. Guess what - no reply. Must be too busy over two weeks ago.
Kathleen · 27 September 2021 · Oyster Properties Stanmore
Agent replied
Dear Kathleen Draper,
Hope all is well. We apologize but we are unable to find your details on our system, however we are still thankful for your thoughtful and detailed review. This is incredibly helpful. We wanted to let you know we've taken the good and the bad elements you've mentioned in your review. If you can call us at 0208 951 5558 for us to make things right, and check option to help you. We will look forward hearing from you.
Best Regards,
Oyster Properties Team
★★★★★ 1/5
GoogleUnprofessional company for any viewing very bad Service for this agency. No respect for customer and even the service isn’t good they don’t get back to you if any appointment is cancelled
Machaal · 27 September 2021 · Oyster Properties Stanmore
Agent replied
Dear Machaal Alaneizi,
We sincerely apologies for the experience you had. We had to cancel the appointments since somebody who viewed the property on a previous day paid the deposit and upon accepting a deposit from another tenant we had no choice but to cancel the appointments. You visited the office in a very aggressive manner and we did explain to you that it was a human error and you were missed out on calling since there were number of other applicants viewing the property on the same day and unfortunately due to typing error you were booked for 4am in the morning instead of 4pm, so when the list was populated for 4pm appointments, your name did not appear and hence was missed out on calling you and cancelling the appointment.
We explained the scenario, but you were still angry and told us despite of the explanation you will write a negative review.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleWe recently sold our property with the help of Irina and Dean. They were very professional, courteous and nothing was too much for them. We were constantly kept updated with the buyers and their interests. Thank you so much to the whole team at Oyster properties Stanmore for making the whole process seamless.
Priti · 27 September 2021 · Oyster Properties Stanmore
Agent replied
Dear Priti Jain,
Hope all is well. We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else with only the best there is to offer. It’s so lovely to hear that Irina and Dean helped to make your experience such a positive one. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleProactive, professional and courteous for both landlords and from what I hear, for be tenants too
Anand · 20 September 2021 · Oyster Properties Stanmore
Agent replied · 20 September 2023
Dear Anand Pajpani,
First, we hope you and your family are well. We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Vicki · 19 September 2021 · Oyster Properties Stanmore
Agent replied
Dear Vicki Peng,
First, we hope you and your family are well. We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Solomon · 19 September 2021 · Oyster Properties Stanmore
Agent replied
Dear Solomon T,
First, we hope you and your family are well and safe. We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Ken · 19 September 2021 · Oyster Properties Stanmore
Agent replied
Dear Ken Tang,
First, we hope you and your family are well and safe. Thanks so much for positive review. We appreciate your business. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Nalin · 19 September 2021 · Oyster Properties Stanmore
Agent replied
Dear Nalin Patel,
First, we hope you and your family are well and safe!
We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers.
Please don't hesitate to call us if there is anything we can help you with.
Thank you, once again, for your positive and encouraging words!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Manoj · 19 September 2021 · Oyster Properties Stanmore
Agent replied
Dear Manoj Kumar,
First, we hope you and your family are well. We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Medha · 19 September 2021 · Oyster Properties Stanmore
Agent replied
Dear Medha Srivastava,
First, we hope you and your family are well and safe. Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Yogeesha · 19 September 2021 · Oyster Properties Stanmore
Agent replied
Dear Yogeesha Sapaliga,
We hope all is well. Thank you for leaving us a 5-Star Review; It means so much to us receiving a positive review from you. Please let us know anything we can help you in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Ji · 19 September 2021 · Oyster Properties Stanmore
Agent replied
Dear Ji Ping,
First, we hope you and your family are well. Thank you for leaving us a positive review. It was our pride to always provide the best service, and we are glad it made a great impact to you. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again.
Best Regards,
Oyster Properties Team
★★★★★ 4/5
GoogleRating only, no written review.
Soon · 19 September 2021 · Oyster Properties Stanmore
Agent replied
Dear Soon Alvin,
First, we hope you and your family are well and safe. We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Vihangi · 19 September 2021 · Oyster Properties Stanmore
Agent replied
Dear Vihangi Doshi,
First, we hope you and your family are well and safe. We are incredibly grateful that you took the time out to leave us a 5-Star review. We really appreciate your business. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Michael · 19 September 2021 · Oyster Properties Stanmore
Agent replied
Dear Michael Kolivas,
First, we hope you and your family are well and safe. Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Tara · 19 September 2021 · Oyster Properties Stanmore
Agent replied
Dear Tara Ghobadian,
First, we hope you and your family are well and safe. We're grateful for your positive review and we're glad you feel we're on the right track! Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Riddhi · 19 September 2021 · Oyster Properties Stanmore
Agent replied
Dear Riddhi Bhatt,
First, we hope you and your family are well and safe!
We are incredibly grateful that you took the time out to leave us this positive rating. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with.
Thank you, once again!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Zinaida · 19 September 2021 · Oyster Properties Stanmore
Agent replied
Dear Zinaida Musteati,
First, we hope you and your family are well. We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Ashutosh · 19 September 2021 · Oyster Properties Stanmore
Agent replied
Dear Ashutosh Mor,
First, we hope you and your family are well and safe. We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Posty70 · 19 September 2021 · Oyster Properties Stanmore
Agent replied
Dear Posty70,
First, we hope you and your family are well. Thank you for leaving us a positive review. It was our pride to always provide the best service, and we are glad it made a great impact to you. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Caca · 19 September 2021 · Oyster Properties Stanmore
Agent replied
Dear Raissa,
First, we hope you and your family are well and safe. Thank you for leaving a positive review towards our service. We appreciate the 5 star review you've given to us. Please don't hesitate to call us if there is anything we can help you with. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Vahid · 19 September 2021 · Oyster Properties Stanmore
Agent replied
Dear Vahid Zeraatt,
First, we hope you and your family are well and safe. We appreciate and very pleased for leaving a positive rating. Please don't hesitate to call us if there is anything we can help you with.
Thank you and we look forward to serving you again!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Nilopher · 19 September 2021 · Oyster Properties Stanmore
Agent replied
Dear Nilopher Surti,
First, we hope you and your family are well and safe. We appreciate and very pleased for leaving a positive rating on our page. Please don't hesitate to call us if there is anything we can help you with.
Thank you and we look forward to serving you again!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Ania · 19 September 2021 · Oyster Properties Stanmore
Agent replied
Hi Ania Kuzan,
First, we hope you and your family are well and safe. Thank you for leaving us a positive review about our service. Please don't hesitate to call us if there is anything we can help you with. Thank you!
Best Regards,
Oyster Properties Team
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