Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotA Quick House Sale
House sale went very smoothly, probably helped by the fact that there wasn't a complicated chain. I approached Oulsnams, who had done a previous house valuation for me. Victoria and the team were very helpful and efficient in dealing with the sale. Marketing of the property was done quickly to get the property out there. The second viewing provided an acceptable offer which I took.
Oulsnam's suggested a company called Breezemove, who provide information on a selection of conveyancing solicitors with cost details. This was very useful, as these solicitors were geared to getting the completion done quickly. If I had chosen a local solicitor I don't think it would have completed anywhere near as quick. From accepting the offer to completion was two months.
Thanks to Vicki, Debbie, Elisha and team for a job well done.
Would definitely recommend Oulsnams
Lenny · 18 September 2026 · Oulsnam Northfield
★★★★★ 5/5
TrustpilotRon was excellent
Ron was excellent. Showed us round the property in a thorough manner & answered any questions we had with no issues whatsover. Thank you Ron👍
Dawn & Steve
Steven · 15 September 2026 · Oulsnam Northfield
★★★★★ 5/5
TrustpilotHaving moved to Oulsnam from another…
Having moved to Oulsnam from another Agent, we really needed help selling swiftly.
The difference was significantly different from the start with a more personalised tailored approach.
Honestly couldn’t have asked for a more caring team.
Top agents who genuinely care.
Jane · 15 September 2026 · Oulsnam Northfield
★★★★★ 5/5
TrustpilotVery pleasant and professional staff
Very pleasant and professional staff, help and quick response to any queries.My house sale went through without any stress, I wouldn't hesitate to recommend Oulsnam Redditch
Mrs · 15 September 2026 · Oulsnam Northfield
★★★★★ 5/5
TrustpilotEfficient Sales process
Good communication throughout the whole process.
Janice · 13 September 2026 · Oulsnam Northfield
★★★★★ 5/5
TrustpilotLissie in the Bournville office
Lissie in the Bournville office made the buying process as smooth as possible. Despite many challenges with solicitors etc, she went consistently above and beyond to keep the ball rolling. Thanks again Lissie!
Jack · 8 September 2026 · Oulsnam Northfield
★★★★★ 5/5
TrustpilotDiamond service
I can’t thank Shelbi and here team enough for the hard work they put into selling my property. I would certainly with no hesitation recommend Robert Ouslam to any prospective buyers or sellers.
Thankyou once again
Ray Harrison.
Ray · 7 September 2026 · Oulsnam Northfield
★★★★★ 5/5
TrustpilotThe ladies at the Barnt Green Branch…
The ladies at the Barnt Green Branch went above and beyond. They helped me with the technology side of purchasing my property. The support I received was exceptional and I am very grateful to the whole team.
Deborah · 6 September 2026 · Oulsnam Northfield
★★★★★ 5/5
TrustpilotRon conducted our viewing at a property…
Ron conducted our viewing at a property today, they scheduled it last minute to fit in with our schedules. He was personably and answered all our questions to the best of our knowledge. Ouslamns has also sold our property and I'm so glad we've changed to them after a year on the market they were excellent as sellers and buyers.
Verity · 6 September 2026 · Oulsnam Northfield
★★★★★ 5/5
TrustpilotExcellent service for move within Kings…
Excellent service for move within Kings heath area. Quick responses, kept us up to date and were always available. Highly recommended.
Philip · 3 September 2026 · Oulsnam Northfield
★★★★★ 5/5
TrustpilotBarnt Green team were professional and helpful
When selling my late father's house, we found the Barnt Green team to be professional, helpful and communication on all matters were prompt and informative.
This review would not be complete without mentioning Sarah (Kirk). Throughout the whole process she was helpful, supportive and easy to talk to. Giving detailed feedback on viewings, useful tips and putting in a considerable amount of effort to ensure the sale went through with her kind and cheerful manner, always returning calls promptly. Due to Sarah the stressful process of selling our old family home was made so much easier.
Valerie · 30 August 2026 · Oulsnam Northfield
★★★★★ 5/5
TrustpilotIt was great to have them all on our side!
We have recently successfully sold our property using the Bournville branch of Oulsnam and the money is now in our bank account.
It sold quickly at a good price. A great start! However, this is just the beginning of the process. It always takes weeks until completion and the sale money is eventually transferred.
However, what stands out for me is the support the staff at the Bournville branch then offered us during this period as they all worked towards an eventual final completion for us.
A group of very pleasant, professional staff kept gently pushing us, kept pushing the other parties, the buyer and even our own solicitors in the sale to encourage and nudge forward the sale towards completion.
At the same time, they kept us constantly up to date with progress, with problems or any actions that we needed to take to move the progress forward.
It was great to have them all on our side!
Nigel · 28 August 2026 · Oulsnam Northfield
★★★★★ 5/5
TrustpilotProfessional & Excellent Service
NPEC · 27 August 2026 · Oulsnam Northfield
★★★★★ 5/5
TrustpilotFantastic team
From start to finish Oulsnam kings Heath were fantastic in particular Michelle she came to value the house after the death of our parents and it was really sad for us but she was so lovely and sympathetic and a shoulder to cry on.It sold instantly.But it took an awful long time because of the Will and Deputyship problems but Oulsnam liased with the solicitors and kept us updated every step of the way .We can’t thank them enough
Moving forward I wouldn’t hesitate to use Oulsnam in the future
So thank you
Jackie · 27 August 2026 · Oulsnam Northfield
★★★★★ 5/5
TrustpilotGreat team always ready to help and…
Great team always ready to help and answer questions Michelle and Georgie were amazing all the way through
Char · 27 August 2026 · Oulsnam Northfield
★★★★★ 5/5
GoogleWould fully recommend. Due to unforeseen and unfortunate circumstances, had a number of houses fall through. However, Natalie and the extended Oulsnam team have been brilliant throughout. Always quick to respond and diligent at getting problems sorted.
William · 25 August 2026 · Oulsnam Northfield
Agent replied · 16 September 2026
Thank you for your lovely review. We’re so pleased that Natalie and the team were there to support you through what was a challenging process. We really appreciate your kind words and recommendation.
★★★★★ 5/5
GoogleWe had Ron show us round the property, he put us at ease, was very knowledgeable and helpful with all our questions. Would definitely recommend him as a viewing representative!
Will · 24 August 2026 · Oulsnam Northfield
Agent replied · 16 September 2026
Thank you for your lovely review. We’re so pleased to hear that Ron made you feel at ease and was so helpful throughout your viewing. We really appreciate your recommendation.
★★★★★ 5/5
GoogleI would like to say a huge thank you to the team at Robert Oulsnam Company, Northfields for all their help and support throughout the sales process.
A special thank you to Natalie and the team for their excellent leadership, professionalism, and guidance. Your support made the whole experience much smoother and more positive.
I would also like to thank Emily for her initial support and for arranging and assisting with the viewings. Your help at the beginning of the process was greatly appreciated.
Finally, a big thank you to Martin for his support throughout the sales process. Your professionalism, communication, and assistance were invaluable.
Overall, I have been very pleased with the service and would happily recommend Robert Oulsnam Company, Northfields to anyone looking for a professional and supportive team. Thank you all once again!
Dr · 24 August 2026 · Oulsnam Northfield
Agent replied · 16 September 2026
Thank you for your lovely review. We’re so pleased that Natalie and the Northfield team provided such professional and supportive service throughout your sale. We really appreciate your kind words and recommendation.
★★★★★ 5/5
TrustpilotKaren was excellent
Karen was excellent, really friendly, attentive to our questions and knowledgable about the properties 10/10 !
Jamie · 23 August 2026 · Oulsnam Northfield
★★★★★ 5/5
TrustpilotFantastic team
We had a brilliant experience with the Oulsnam Bournville team. The whole team were incredibly helpful and proactive during our sale and purchase, and particular thanks to Anna and Emma who were so supportive and helped us to secure an early viewing on a house we loved and eventually moved into. Great communication, the whole team was a pleasure to deal with from start to finish.
From personal experience estate agents can be frustrating to deal with. Oulsnam are the exception. We couldn't recommend them highly enough.
Tom · 21 August 2026 · Oulsnam Northfield
★★★★★ 5/5
TrustpilotJeff Field deserves a mention
Jeff Field deserves a mention, we viewed a property with him this afternoon and he carefully listened to our thoughts and what we were saying about the property and was able to direct us to view another property listed with Oulsnam. We really appreciate this customer service and the personal touch because we are travelling quite a journey to view properties in the Redditch area and it meant we could view a second home today without having to make an additional long journey! Thank you Jeff and thanks for showing us around both houses and for answering all of our questions 😊
C.E · 21 August 2026 · Oulsnam Northfield
★★★★★ 5/5
GoogleRon was very helpful and more over went out of his way to answer out questions.
Dil · 15 August 2026 · Oulsnam Northfield
Agent replied · 16 September 2026
Thank you for your lovely review. We’re very pleased to hear that Ron was so helpful.
★★★★★ 5/5
TrustpilotBuying a home can be overwhelming
Buying a home can be overwhelming, but Sarah and her team made it feel easy.
They were supportive, responsive, and so genuinely kind throughout.
Thanks to them, the process was as pain-free as it could be.
I’m so grateful and would 100% recommend them to anyone.
Mrs · 14 August 2026 · Oulsnam Northfield
★★★★★ 5/5
TrustpilotKaren was very approachable and…
Karen was very approachable and helpful, she talked through suggestions of how we could use the space and benefits of living in the area.
Lucy · 13 August 2026 · Oulsnam Northfield
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
