4/5
GoogleI have to visit oulsnam & other estate agents for my Job. Very nice in there.
Agent replied · 14 May 2026
Thank you for your review. We look forward to seeing you again.
Trusted Agent profile · West Midlands
Verified
Oulsnam reviews in Hagley Road and Northfield
★★★★★
648 reviews across 2 offices and 3 platforms
Oulsnam has two offices, in Hagley Road and Northfield (West Midlands). Together they have 648 reviews on three platforms, rated 4.8 out of 5 overall.
406
Reviews on Google
All 2 offices
9
Reviews on View Agents
All 2 offices
233
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers7 reviews
Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ...Read all 7 from sellers
Buyers2 reviews
I recently purchased a house with the Bearwood branch. Although I dealt mainly with Jenna, every staff member I was in contact with was very helpful and ...Read all 2 from buyers
Our offices
Oulsnam's two offices, most reviewed first. Each has its own page.
Latest reviews from every Oulsnam office
Newest first, from every platform, with the office each review is about. First names only.
Google3/5
GoogleRating only, no written review.
Agent replied · 14 May 2026
Thank you for your review. We are always keen to understand our client's needs & requirements. If there is anything further we can assist you with, please do not hesitate to contact us.
5/5
GoogleSarah was fantastic in helping us through the painful sale of our house! She was always on the ball and trying to reach the buyers in what became a painful series of mess ups on their part - she is a consummate professional and in the end I think she was in more in pain than we were! Would highly recommend.
5/5
GoogleFantastic service from Sarah to get our purchase over the line. Communication was great and she was always there to answer any questions we had.
5/5
GoogleNice experience.
5/5
GoogleI would certainly recommend the team at Oulsams. The service and support I received selling our property was amazing. Debbie was always calm and reassuring. We sold 3 times with the first 2 buyers pulling out, so stressful. The team supported us throughout, liaising with our buyers to the end, thank you .
5/5
GoogleHad a really good experience with Oulsnam estate agents. Especially with Sarah being my agent. She was very helpful and guided me in purchasing my first property. Would recommend.
5/5
GoogleD'arcy was a complete dream for my wife and I while we bought our first house. She's happy to explain the process and share all the information she has, is always quick to respond and is super friendly and approachable too! We dealt with another agent from Oulsnam too, and she was amazing! Highly recommend
5/5
GoogleThe team at oulsnam hagley road were great throughout the entire process of selling our home. Thanks to everyone that helped us....special mention to Ben and Caroline. From the initial listing, all the viewings that took place and once sold they were still there to help anytime we asked through the sales process. They helped guide us all the way to the day we completed our sale. A really well run office and I would happily recommend them to anyone.
5/5
GoogleWe were very time rushed in the sale of our property before moving home to Australia. Oulsnam Estate Agents we’re brilliant the whole way and understood our situation perfectly. Sarah was especially helpful and keep us well informed.
5/5
GoogleI recently purchased my first house in Bearwood. I was assisted throughout the whole process by Sarah who was able to communicate requirements from both sides, as well as providing assurance from start to completion. I could not recommend highly enough and wouldn’t hesitate in using Oulsnam again.
5/5
GoogleBen and the team were excellent. We purchased a home through Oulsnam and the experience dealing with Ben and the team was smooth. The team were polite, friendly, responsive and kept us updated throughout. Communication was excellent and would recommend to anyone.
5/5
GoogleWould highly recommend. So helpful, professional and kind throughout the whole process and knew that we were in safe hands. Couldn’t have asked for a better agent to have.
1/5
GoogleRating only, no written review.
5/5
GoogleDarcy did a fantastic viewing she was really friendly and professional and knew a lot about the property Excellent
1/5
GoogleThey are thieves. Don’t rent or buy a place with them. They never communicate. You have to chase and chase. zero customer services including their manager.
5/5
GoogleOulsnam acted as the agent for the seller of the property I purchased. The Hagley Road team was fantastic and helped progress the purchase swiftly, while accommodating additional viewings. Thanks to Debbie and D'arcy for their support!
5/5
GoogleI've only used Oulsnam for viewings so far, but have been impressed by the level of information they are able to give to prospective buyers. They are also quick to book viewings in and reply to queries. I'm hoping I'm able to find my next purchase through them!
5/5
GoogleI bough my property a month ago, mainly D’arcy and also Sarah was dealing with my purchase, they are so friendly and supportive through all the process, honestly I approached lots of estate agents for years they the best!
5/5
GoogleWe recently bought a house from Robert Oulsnam estate agents in northfield. I was so impressed with their care and professionalism..they made sure we had a second viewing before making an offer. Showing they valued our well being not just …
Agent replied · 14 May 2026
Thank you so much for your 5 star review which really is appreciated. We hope you have settled into your new home and are really pleased you had a good experience with us.
5/5
GoogleI have recently bought a house via Oulsnam in Northfield. I cannot thank Gary Kendall who works at this branch enough for all his help & time. He was amazing & went above & beyond. Always on the end of the phone for …
Agent replied · 14 May 2026
Thank you for your 5 star review. Gary has worked for the company for many years and his communication is excellent. I am really pleased you found the whole team supportive and wish you every happiness in your new home.
5/5
GoogleAll I can say is flawless. I was so impressed with the way my case was handled. Jessica. M made this a memorable buying experience for us by managing it professional and liaising with us each step of the way. It would be fair to say she …
Agent replied · 14 May 2026
Thank you so much for your amazing 5 star review. Jessica is an extremely conscientious member of staff and your kind words are much appreciated and will be passed onto her. All the very best to you and we hope we can work with you again.
5/5
GoogleWould highly recommend Robert Oulsnam Northfield branch. The property was sold STC within days of it being on the market. The sale took a bit longer than we …
Agent replied · 14 May 2026
Thank you for your fabulous 5 star review. Finding the buyer is one part of the process but, constant monitoring of the sale is vital. So glad it got there in the end and we wish you every happiness in your new home. All the very best to you.
5/5
GoogleOulsnam Northfield have provided an excellent service on the conveyancing of my fathers house. From start to finish communication has been brilliant. A special thank you to Jessica who has been my conveyancer. Jessica has delivered regular …
Agent replied · 14 May 2026
Thank you so much for your 5 star review. It really is appreciated. Jessica receives many compliments about her communication which, we know is so important when selling. Thank you once again for your business and all the very best in the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Oulsnam
How many reviews does Oulsnam have?
Oulsnam has 648 reviews across its two offices, rated 4.8 out of 5 overall: 406 on Google, 9 on View Agents, 233 on Trustpilot. Company-wide Trustpilot reviews for Oulsnam are counted once, not once per office.
Which Oulsnam office has the most reviews?
Hagley Road has the most, with 440 reviews rated 4.9 out of 5, followed by Northfield with 428.
Where are the Oulsnam offices?
The two Oulsnam offices, by town:
- Hagley Road: 517 Hagley Road, West Midlands, B66 4AX
- Northfield: 51 Church Road, Northfield, West Midlands, B31 2LB
What do sellers say about Oulsnam?
7 reviews from sellers, rated 5.0 out of 5 on average. For example, Emma wrote: "Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ..."
