5/5
GoogleOulsnams combine real professionalism and local expertise with personal warmth and reassurance, during what can be a stressful ordeal. D'arcy and Debbie were brilliant!
Trusted Agent profile · West Midlands
Verified
Oulsnam reviews in Hagley Road and Northfield
★★★★★
648 reviews across 2 offices and 3 platforms
Oulsnam has two offices, in Hagley Road and Northfield (West Midlands). Together they have 648 reviews on three platforms, rated 4.8 out of 5 overall.
406
Reviews on Google
All 2 offices
9
Reviews on View Agents
All 2 offices
233
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers7 reviews
Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ...Read all 7 from sellers
Buyers2 reviews
I recently purchased a house with the Bearwood branch. Although I dealt mainly with Jenna, every staff member I was in contact with was very helpful and ...Read all 2 from buyers
Our offices
Oulsnam's two offices, most reviewed first. Each has its own page.
Latest reviews from every Oulsnam office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI couldn't fault the service I had from Oulsnam with the sale of my house. Sarah and Ben were professional, proactive and kept me well informed throughout.
5/5
GoogleGreat service from D’arcy and the team at Oulsnams from day 1. Very responsive and kept us informed throughout the process. I would thoroughly recommend them to anyone looking for an Estate Agent. Many thanks
5/5
GoogleBen and the team were amazing, always there when I needed them, very helpful and professional. Sarah in particular is lovely, caring and a wonderful person who made the whole process easy and simple for me. A great experience, highly recommended.
5/5
GoogleIt was a pleasure purchasing from oulsnam in hagly Road. Sarah had a friendly and professional attitude all through out the process wich made my purchase very relaxed and enjoyable.
5/5
GoogleBrilliant experience buying with Oulsnam - special mention to D'Arcy and Ben- such a pleasure to deal with. Highly recommended! Thank you again!
5/5
GoogleRecently moved, D'arcy was a great help and was able to answer all questions quickly and professionally.
5/5
GoogleGreat experience while buying our home. D'Arcy Harrison from the Bearwood Branch was always ready to help and answered all our queries, liaised with the vendors when required. They were very professional throughout. It was a trouble free and a smooth transaction throughout . Thank you
5/5
GoogleDebbie and the team were really helpful in explaining all the complex steps in the house buying process. Made a conplex process very very simple. Thanks so much!
5/5
GoogleThe team at Oulsnam could not have been friendlier or more supportive as we looked to purchase our first home. We knew we could always pick up the phone to Sarah for an update which made the process a lot easier!
5/5
GoogleGood service. Debbie helped us promptly with all queries and concerns. Very happy with the new house!
5/5
GoogleGood company to work with. They managed my house and later dealt with the sale as well. Thanks Oulsnam!
5/5
GoogleThe team at Oulsnam were very professional and approachable at all times. Kept me well informed during the sale. Would recommend them highly.
5/5
GoogleD’arcy was absolutely amazing from start to finish. She helped us find our first home and totally understood what we were looking for. D’arcy was always available and put our minds at ease as first time buyers. I wouldn’t hesitate to recommend D’arcy and the team at Oulsnam!
5/5
GoogleIf only all estate agents acted as Oulsnams do.....they were fantastic to sell with, highly recommended.
5/5
GoogleVery helpful. Dealt with Sarah who was great and very responsive
5/5
GoogleI chose Oulsnam for the sale of my property based on their activity and record of sales in the area. They managed to sell the property within weeks and kept in touch with progress throughout the process. Debbie was in regular contact to ensure smooth running of sale and dealt with any queries promptly and efficiently.
5/5
GoogleFantastic experience with Oulsnam! Jessica M was amazing, she was very helpful and supportive throughout the whole process. We really appreciated her professional help and quick response for communication with seller and both solicitors. …
Agent replied · 14 May 2026
Your 5 star review is very much appreciated and I am delighted your were appreciative of our service. Jessica and the rest of the team are superb and recognise that communication is key. Thank you for taking the time to do this review for us and all the very best to you.
5/5
GoogleIts been a Journey, Thanks to the team at the Northfield office who have been fantastic, they have sold the same property for us 3 times now with it falling through for various different reasons, none of it there fault. They have been …
Agent replied · 14 May 2026
Thank you for your 5 star review and we appreciate it was a journey for you but ultimately, your goal was achieved. I hope you are really happy in your new home and thank you for taking the time to mention your appreciation of the staff at Northfield, in particular, Jessica.
5/5
GoogleMade a purchase through Oulsnam Northfield, everyone on the team was friendly, prompt in their replies to emails and very efficient at hurrying the process along when it had slowed down a bit. …
Agent replied · 14 May 2026
Your 5 star review is really appreciated. I am delighted you were pleased with our service and friendly approach and hope you will be really happy in your new home.
5/5
GoogleOur Move from Birmingham to the Basingstoke area was fraught with problems - the chain failed 4 times. Through all this Natalie at Oulsnam's was very patient and supportive. The staff at Oulsnam's where ready to offer advice on a range of …
Agent replied · 14 May 2026
Thank you very much for your 5 star review. Selling is often challenged with hurdles along the way and that is where experience and professionalism can make all the difference. Thank you for acknowledging this and thank you once again for your business. Wishing you all the best in the future.
5/5
GoogleI chose oulsnam from their star rating. They have been great as a company. As a executor for my late sister's estate .They put me at ease, Alison and Natalie have helped me. My sister house sold in no time . …
Agent replied · 14 May 2026
Thank you Mrs Powell for your 5 star review. It really is appreciated. Communication is key and also guidance along the way, helps to ease the process. Thank you once again for your business and your time in posting this review.
5/5
GoogleNatalie at Oulsnam Estate Agents is a Star and so is her colleague Rebecca. Their combined professionalism, dedication, and commitment have been quite refreshing. We had several challenges to overcome and with each challenge, they kept the …
Agent replied · 14 May 2026
What a wonderful review!!! Thank you so much. Your kind words go a long way and we wish you every happiness in your new home.
5/5
GoogleAlison, Jessica and Natalie all collaborated in the sale of my house, making the process as easy and stress free as possible. I honestly couldn't of asked for a better team of people to take me through the process and again thank them …
Agent replied · 14 May 2026
Thank you for your 5 star review which is very much appreciated. I know it was really challenging but we got there for you and we wish you every happiness in the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Oulsnam
Which Oulsnam office has the most reviews?
Hagley Road has the most, with 440 reviews rated 4.9 out of 5, followed by Northfield with 428.
Where are the Oulsnam offices?
The two Oulsnam offices, by town:
- Hagley Road: 517 Hagley Road, West Midlands, B66 4AX
- Northfield: 51 Church Road, Northfield, West Midlands, B31 2LB
What do sellers say about Oulsnam?
7 reviews from sellers, rated 5.0 out of 5 on average. For example, Emma wrote: "Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ..."
