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Oulsnam reviews in Hagley Road and Northfield

4.8

★★★★★ Excellent

648 reviews across 2 offices and 3 platforms

oulsnam.net

Oulsnam has two offices, in Hagley Road and Northfield (West Midlands). Together they have 648 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

406

Reviews on Google

All 2 offices

View Agents logo

5.0 / 5

9

Reviews on View Agents

All 2 offices

Trustpilot logo

233

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Oulsnam's two offices, most reviewed first. Each has its own page.

Latest reviews from every Oulsnam office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Jessica and the team have been first class in facilitating all aspects of our house sale. From the initial valuation visit by Ian, which left us full of confidence, through to the eventual sale, everything was very professional and …

Stuart · 9 October 2023 · Oulsnam Northfield

Agent replied · 14 May 2026

Your 5 star, detailed review is really appreciated. I am pleased everything worked out and you were happy with the service received. Jessica is amazing and overall, we have a great team at Northfield of experienced staff dedicated to first class customer service.

5/5

Google

Sindi from Oulsnams estate agents has been an absolute star during our property search journey! Although we weren't able to finalise a purchase with her, she went above and beyond to assist us. Sindi's dedication and helpfulness have truly …

James · 9 October 2023 · Oulsnam Northfield

Agent replied · 14 May 2026

Wow, what a fantastic review!!! Thank you and I am delighted you found Sindi so good. Wishing you all the very best and if we can ever assist you in the future, please give us a call.

5/5

Google

The team at Oulsnam certainly deserve the outstanding reputation they have! They are professional and experts in their field. …

Rumaysah · 9 October 2023 · Oulsnam Northfield

Agent replied · 14 May 2026

Your 5 star review really is appreciated. Thank you. We strive to make the process as smooth as possible for our clients albeit, we don't have complete control but recognise that communication is key and support to our clients. It was a pleasure dealing with you and I wish you and your children every happiness in your new home.

5/5

Google

Sarah and Ben were amazing to deal with; we found them pleasant and honest from the outset. We agreed a sale on our home fairly quickly after it went on the market but we went through several failed purchases before finally managing to …

Rachel · 3 October 2023 · Oulsnam Hagley Road

5/5

Google

I don't normally leave online reviews, but i highly recommend using Oulsnam Hagley Road estate agents. Thank you to all the staff working there for such a professional, efficient and …

Nuno · 3 October 2023 · Oulsnam Hagley Road

5/5

Google

We had a fantastic experience using Oulsnams (Hagley Road) who dealt with our recent house sale. The whole team (D'arcy, Ben and Sarah) are lovely and were on hand throughout to …

Glen · 3 October 2023 · Oulsnam Hagley Road

5/5

Google

I had a great experience with Oulsnams, Hagley Road. I approached them regarding the sale of a property in Bearwood. They were quick to respond, my first contact being with Ben who was immediately approachable with detailed knowledge of the …

Rob · 3 October 2023 · Oulsnam Hagley Road

5/5

Google

Ben has been absolutely brilliant through out our purchase. His communication was excellent from day 1. He was very helpful specially when the property was devalued by the surveyor and we had to re-negotiate the price. Ben is a very …

Raj · 3 October 2023 · Oulsnam Hagley Road

5/5

Google

Great experience with the agent for a recent house viewing. No question was a surprise, clearly prepared and even whipped out a compass to …

Luke · 3 October 2023 · Oulsnam Hagley Road

5/5

Google

The team at oulsnam hagley road were great throughout the entire process of selling our home. Thanks to everyone that helped us....special mention to Ben and Caroline. From the initial listing, all the viewings that took place and once …

David · 16 September 2023 · Oulsnam Hagley Road

3/5

Google

The end to the project ruined my experience with this company, first off my quote was £1000 cheaper than my finished invoice …. Which in my eyes makes the quote pointless as it’s not a few hundred pounds it’s a thousand, the install also wasn’t perfect and was told installers were going to come back, I then got a request for payment even though the job wasn’t complete 2 months later I got a call saying installers were coming back, I also wasn’t happy with the £10 Chinese terrible remote that came with my now “expensive “ sign so asked for this to be changed they changed without question luckily, all friendly staff just a few communication and finished product issues that unfortunately lowered expectations quite a bit finished product now looks great!

Matthew · 29 July 2023 · Oulsnam Hagley Road

5/5

Google

Oulsnam's Northfield did a brilliant job selling our house. Helpful advice and good quick communication all made the process much easier. Would highly recommend them.

Marcus · 14 May 2023 · Oulsnam Northfield

Agent replied · 14 May 2026

Thank you very much for your 5 star review. Your feedback & praise is very much appreciated and it was a pleasure dealing with you. All the very best in the future.

5/5

Google

Oulsnam were very professional all throughout, and handled both our (sellers) and the buyers' queries well. I would definitely recommend them.

Robert · 14 May 2023 · Oulsnam Northfield

Agent replied · 14 May 2026

Thank you very much for your 5 star review which is much appreciated. Your business was very much appreciated and I wish you all the very best in the future. If we can help you again, it would be a pleasure.

5/5

Google

Thanks for the teams in Northfield, we finally catch up the deadline and have the property completion before the end of my rental contract. Big Thanks to Natalie & Jessica response and support during the whole period!

Roger · 14 May 2023 · Oulsnam Northfield

Agent replied · 14 May 2026

Thank you for your 5 star review which is much appreciated. I hope you will be very happy in your new home.

5/5

Google

The service from Oulsnam Northfield branch is excellent, highly professional throughout the process. Natalie Richards dealt with my case, she liaised actively with solicitors on both sides which made things moving forward smoothly. I would recommend them to anyone who want to buy or sell properties.

Yongsheng · 14 May 2023 · Oulsnam Northfield

Agent replied · 14 May 2026

Thank you so much for your 5 star review. It has been a pleasure dealing with you again Mr Ge and I am delighted you were pleased with our service. Natalie is a valued member of staff.

5/5

Google

A fantastic service from start to finish. Nothing was too much hassle for Alison and Natalie and both were always on hand to reassure and guide us through the process of buying our first home. I wouldn’t hesitate to recommend Oulsnam to friends and family.

Matt · 14 May 2023 · Oulsnam Northfield

Agent replied · 14 May 2026

Really appreciate your 5 star review. It was an absolute pleasure dealing with you & hope that you will both be really happy in your new home. All the very best in the future.

1/5

Google

Brilliant service with Gary kendall but when he retired dropped off a cliff with service after , never again use them, shocking

Damien · 14 May 2023 · Oulsnam Northfield

Agent replied · 14 May 2026

I am very sorry to hear this. You will see from our numerous reviews that out service standards are high across the office. Unfortunately, there were legal issues in the background that hindered your sale which was out of our hands. I hope all works out for you and wish you all the very best in the future.

5/5

Google

Great job. Especially Ann & Jessica for their hard work.

ANY · 14 May 2023 · Oulsnam Northfield

Agent replied · 14 May 2026

Your 5 star review is very much appreciated. Thank you. If we can be of any further assistance to you, please do not hesitate to contact us.

5/5

Google

Amazing experience. My partner and I just bought our first house thanks to Natalie. We couldn’t ask for a better consultant. She was amazing with us by replying to all our questions and giving us great advices.

Arianna · 14 May 2023 · Oulsnam Northfield

Agent replied · 14 May 2026

What a great 5 star review, thank you so much. I am so pleased your experience was amazing. Buying your first home is exciting and we wish you every happiness in our new home!!

5/5

Google

The staff were unfailingly friendly and helpful and kept us in the loop. A very professional service, thank you

Silly · 14 May 2023 · Oulsnam Northfield

Agent replied · 14 May 2026

Many thanks for your valued 5 star review and for taking the time to do this for us. All the very best to you.

5/5

Google

Excellent service from all the staff, but special mention of Natalie who made sure everything went smoothly. Thank you.

Peter · 14 May 2023 · Oulsnam Northfield

Agent replied · 14 May 2026

Thank you so much for your 5 star view and appreciation of our service. Natalie is a valued member of the team and excellent with communication and keeping clients informed.

5/5

Google

Outstanding service from Jessica with our purchase. Kept us updated with progress and chased things on our behalf when necessary.

Chris · 14 May 2023 · Oulsnam Northfield

Agent replied · 14 May 2026

Your 5 star review is very much appreciated and valued. Thank you very much and we hope you are enjoying your new home.

5/5

Google

We sold my late mother's house through the Northfield Office. All staff were very professional, always responding quickly to queries, keeping us informed and helping to smooth a difficult journey. I would recommend them highly and thank them for their kindness.

Carolyn · 14 May 2023 · Oulsnam Northfield

Agent replied · 14 May 2026

Thank you Mrs Tatlow for your 5 star review. We acknowledged that the sale was in difficult circumstances and did our best to respond appropriately and sensitively. It was a pleasure acting for you and we wish you all the best in the future.

5/5

Google

Rating only, no written review.

Kenneth · 14 May 2023 · Oulsnam Northfield

Agent replied · 14 May 2026

Thank you so much for your 5 star review which is really appreciated.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Oulsnam

Which Oulsnam office has the most reviews?

Hagley Road has the most, with 440 reviews rated 4.9 out of 5, followed by Northfield with 428.

Where are the Oulsnam offices?

The two Oulsnam offices, by town:

  • Hagley Road: 517 Hagley Road, West Midlands, B66 4AX
  • Northfield: 51 Church Road, Northfield, West Midlands, B31 2LB
What do sellers say about Oulsnam?

7 reviews from sellers, rated 5.0 out of 5 on average. For example, Emma wrote: "Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ..."

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